Trusted Agent profile · Llanelli
Verified
★★★★★
186 reviews across 3 platforms
11 Murray Street, Llanelli, SA15 1AQ
Dawsons's office in Llanelli, at 11 Murray Street, is rated 4.4 out of 5 across 186 reviews on three platforms, including 170 Google reviews rated 4.6.
Once re-known for its rich coal and tin production Llanelli has risen like a phoenix from the ashes and has transformed itself into a busy tourist area offering scenic coastal views overlooking the north Gower Peninsula which can be viewed from Machynys golf course through to the picturesque harbour town of Burry Port and onto the historic village of Kidwelly.
Every review we hold for the Llanelli office, from every platform, shown as written. First names only.
5/5
GoogleThe Sales Team were absolutely fantastic in helping me sell my house. I would like to thank Melanie especially for all her help and great communication throughout. …
Good morning Jacqueline Exceptional customer service really is what we pride ourselves on. We know how … More
1/5
TrustpilotDespite phoning to enquire about a…
Despite phoning to enquire about a property in their Gorseinon Branch that I was interested in purchasing and leaving a voicemail with my contact details they never replied to me. I also emailed them using their contact us details and yet again they did not respond! This is the most unprofessional company that I have ever had the misfortune to try and deal with. I won't even look at their properties again as obviously the staff do not care whether or not they make a sale!
5/5
GoogleI highly recommend the outstanding service that Dawsons provide. Remarkable level of care and consistency. Huge shoutout to Jen for all of her help she has provided from the start!
Hi Tim, Thank you so much for taking the time to leave this lovely 5-star, We will be … More
5/5
GoogleWe used Dawson’s for the sale of our house. We were with a smaller estate agent but changed to Dawson’s, and our house sold within a week of being with them. Viewings were organised very efficiently! We went through the viewings with …
Good afternoon and thank you so much for taking your time to provide our Llanelli sales and sales progression team with this wonderful 5* review. Its great to hear the high level of service we pride ourselves on has shone through in the … More
5/5
GoogleFantastic service, everything done smoothly, Jen and the team are brilliant 👏 …
Hello Evie, Thank you so much for taking the time to leave this 5-star review for Jen and … More
5/5
GoogleA massive help, as myself and my family relocate to South Wales. Leah has kept us informed every step of the way, thanks to all at Dawsons Llanelli
Dear Simon We thoroughly enjoying working with you and sharing your experience. We know how … More
5/5
GoogleThe Sales Team were absolutely fantastic in helping me sell my house. I would like to thank Melanie especially for all her help and great communication throughout. I highly recommend Dawsons Estate Agents.
Good morning Jacqueline Exceptional customer service really is what we pride ourselves on. We know how difficult the experience can be so we always put ourselves in our clients' shoes and we are so thrilled that we are helping you throughout this process. Thank you for the review! Kind Regards Lorraine and the Llanelli team
1/5
GoogleYour reply to my review insinuates that I am lying, I gave an honest review on my first impression of visiting your shop, you won't find a record of me as I was so put off by the rude woman that I spoke to, I decided to go elsewhere. Since receiving your reply, I have amended my review accordingly.
Good morning Joanne Thank you for taking the time to give a star rating. We are unable to locate your details on our database for either our sales or lettings departments, please would you mind emailing us at Lorraine.Evans@dawsonsproperty.co.uk with some more information? We would of course be keen to hear your feedback on your experience with Dawsons. Kind Regards, Lorraine and the Llanelli team
5/5
GoogleI switched to dawsons as I had no joy with a previous estate agency. Melanie was extremely professional and very helpful, with these qualities my house was sold as soon as advertised. Highly recommend this branch.
Hello NiP G We strive to provide outstanding customer service and all the while getting the … More
5/5
GoogleBought our first home through Dawsons. Provided professional and quick service helping us complete on a smooth sale all thanks to Melanie and team 😊 …
Dear Lydia Thank you for taking the time out of your busy day to post a review for the … More
5/5
GoogleGreat customer service and very approachable team. Always answered questions and very helpful.
Thank you for your lovely review. I’m so pleased to hear that you found our Llanelli team approachable and helpful throughout your journey. Making sure our clients feel supported and have their questions answered promptly is really important to us, so your feedback means a great deal. Thank you again for taking the time to share it, we truly appreciate it. Lorraine, Dawsons Llanelli Branch Manager
5/5
GoogleFrom my initial phone call with the branch they have been nothing but helpful, all staff I have spoken and dealt with have been very professional and friendly. Would definitely recommend, thank you Dawson’s Llanelli.
Hi Aimee Thank you for your kind review. We are very much looking forward to helping you … More
5/5
GoogleThank you Jen for your kindness and friendly service.
Good afternoon Estelle Thank you so very much for taking the time to leave this review for our Llanelli lettings team, we are delighted that you are happy with the service from Jen, our Residential Lettings Administration Coordinator and Consultant. We do work hard to deliver a great customer experience and service and so your kind words will mean a great deal to Jen and the rest of the team. Best wishes, Aimee and the Llanelli lettings team
5/5
GoogleI wouldn't hesitate to recommend Dawsons at Llanelli. Mel who I have been dealing with is superb. After dealing with various agents in Llanelli - Dawsons are by far the best about.
Good afternoon Mr Howells Many thanks for your 5 star review- we really appreciate the time you have taken … More
5/5
GoogleThank you for an easy buying process. Very efficient, I especially like the weekly updates with the dedicated sales progression team.
Thank you so much for your kind words and 5-star review. We are so pleased to hear you found the buying process smooth and efficient. Our dedicated sales progression team work hard to keep everything moving and our buyers well-informed, so it's lovely to know the weekly updates made a difference. Wishing you all the best in your new home. Thanks again Lorraine and the Llanelli Sales Team
5/5
GoogleSold our house through Dawsons Llanelli branch. Fantastic service from start to finish, great communication. Melanie and Lorraine are both fantastic.
Dear Gurdip Many thanks for your 5 star review and positive feedback for the team. We know … More
5/5
TrustpilotExcellent service
Excellent service. As an investor, Alex contacts me with any houses that meet my requirements. I would be confident selling my house with Dawsons as the team works hard to promote and sell their properties.
4/5
GoogleSpecial mention to Leah Rees at the Llanelli branch.. Leah was the one to phone us with congratulations to let us know when our offer …
Good afternoon Sam & Kyle Many thanks for your lovely review- we really appreciate the time taken to write … More
5/5
GoogleCould not be happier with the service received while selling my home. All the staff are friendly and helpful and the after sales team really took a lot of stress off me and kept me updated every step of the way. Will be using Dawsons again for my next purchase.
Good morning Mr Murray It has been fantastic working with you during the property transaction, and we are thrilled that you are so happy with the service throughout the process. We take huge pride in our position as market leaders, and we believe pivotal to our success is the exposure we can provide along with our dedicated approach resulting in us selling more property than any other agent in the quickest time frame. Wishing you all the best for the future and we hope to see you soon. Kindest Regards, Lorraine and the Llanelli sales team
5/5
GoogleFirst class service from all the team from start to finish.Will hopefully be selling another property soon and wouldn't hesitate in using their services again.Thank you !
We’re so pleased to hear you received first-class service from the whole team. It was a pleasure to assist you, and we truly appreciate your trust in us. We look forward to helping you again with your next property. Thank you once again Lorraine and the Sales Team (Llanelli)
5/5
GoogleFantastic team in Llanelli office - if I could give more than 5 stars, I would.
Good morning Anne Thank you very much for the glowing review and 5 star rating! … More
5/5
GoogleExcellent service! 5 star rating! First time buyer and Mel was extremely helpful with the whole process. We definitely recommend and use again. Thanks again.
Dear Taylor Thank you for taking the time to provide a review for us! We understand how … More
5/5
GoogleExcellent service from Jen. She found tenants for us in less than a weeks. Would recommend Dawsons for the best results.
Hi Brian Thank you so much for your 5-star review. We are so pleased to hear that Jen provided you with excellent service and found tenants for you so quickly. Your recommendation is very much appreciated, and will help future clients in their decision to choose our services. We are delighted we were able to achieve the best results for you. Thanks for choosing Dawsons. Best regards, The Llanelli Rentals Team
5/5
GoogleVery impressed with the service. I was kept up to date on a weekly basis. Staff are all friendly and helpful
Thank you so much for your kind review. We are so pleased to hear that you were impressed with the service from our Llanelli sales team. Keeping our clients informed and supported throughout the process is really important to us, so it's great to know that our regular updates and friendly approach made a positive difference. Wishing you all the very best from all of us here at Dawsons. Kind regards Lorraine and Team Llanelli
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
