How many reviews does Sutton Kersh Lettings have?

Sutton Kersh's Liverpool office has 166 reviews across 1 platform: 166 on Google.

What is Sutton Kersh Lettings's rating?

Sutton Kersh Lettings is rated 4.4 out of 5 across all 166 reviews, and 4.4 out of 5 on Google from 166 reviews.

Where is Sutton Kersh's Liverpool office?

Sutton Kersh Lettings, 18 West Derby Village, West Derby, Liverpool, L12 5HW.

Trusted Agent profile · Liverpool

Sutton Kersh Lettings reviews in Liverpool

4.4

★★★★★ Great

166 reviews across 1 platform

18 West Derby Village, West Derby, Liverpool, L12 5HW

Part of Sutton Kersh, see every office.

Sutton Kersh's office in Liverpool, at 18 West Derby Village, is rated 4.4 out of 5 across 166 reviews on 1 platform, including 166 Google reviews rated 4.4.

4.4 / 5

166

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Liverpool office, from every platform, shown as written. First names only.

1/5

Google

Told to leave messages and they will get back to you but never do. I have left several messages and still waiting for a reply.

Tracy · 25 August 2021

Agent replied · 24 August 2024

Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

A really fantastic lettings department team at the West Derby branch. Thorough, helpful and patient. We received an exceptional service from Kayleigh and Sue, really appreciate all your help!

Adrian · 25 August 2020

Agent replied · 24 August 2024

It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)

5/5

Google

We moved just before Christmas! I know ... Crazy right? The Sutton Kersh team helped us all the way until we got the keys. They are simply Brilliant!

Justin · 25 August 2020

Agent replied · 24 August 2024

Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.

5/5

Google

Brilliant service highly recommended.

Kyle · 25 August 2023

Agent replied · 24 August 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

4/5

Google

Although I didn't end up securing a property with this agency, I found them very proactive and professional and would consider going back to them in future.

Shelley · 26 August 2019

Agent replied · 24 August 2024

Thank you Shelley for your lovely comments. I have passed your feedback to everyone at the Sutton Kersh branch. Best wishes, Lucy.

5/5

Google

Possibly the fastest and most professional housing letting agency I've ever experienced. I love every aspect of it.PositiveProfessionalism

Stephen · 25 August 2021

Agent replied · 24 August 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

1/5

Google

I don't think they worth one star even.

Akram · 25 August 2022

Agent replied · 24 August 2024

Hello, we're sorry you feel this way. We'd really appreciate any further feedback which you can leave by emailing review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

very polite ,helpfull, easy to talk to ,

Shirley · 25 August 2022

Agent replied · 24 August 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

4/5

Google

I was kept updated through the whole purchase of the property during these difficult timesPositiveResponsiveness

Chris · 25 August 2021

Agent replied · 24 August 2024

Thank you for your 4* review and great comments! Best wishes, Scott @ Customer Relations

5/5

Google

Staff totally lovely ,helpful and very professional kayliegh is a credit to sutton kersh

John · 25 August 2020

Agent replied · 24 August 2024

Thank you for your wonderful comments and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.

5/5

Google

No complaints repair carried out within 3 days property manager was in contact with me before during and after

Tony · 29 September 2023

1/5

Google

Awful shady people dont go near

Mary · 25 August 2021

Agent replied · 24 August 2024

Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

Kayleigh Chadwick always responded to our emails and calls straight away. She is an asset to your company.

ATN · 29 September 2023

5/5

Google

Brilliant customer service from Kayleigh. Made moving exceptionally easy and stress free.

Sonia · 26 August 2019

Agent replied · 24 August 2024

Thank you Sonia for your excellent 5* review. Kindest regards, Lucy.

1/5

Google

Rating only, no written review.

İrem · 24 April 2025

5/5

Google

Stephanie thank you for everything !!!!

Jelena · 26 August 2017

5/5

Google

Rating only, no written review.

Mar · 19 August 2024

Agent replied · 24 August 2024

Thank you for your 5* review Mar!

5/5

Google

Rating only, no written review.

Harry · 25 August 2022

Agent replied · 24 August 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

B · 25 August 2021

5/5

Google

Rating only, no written review.

Ste · 25 August 2021

5/5

Google

Rating only, no written review.

Brian · 25 August 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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