Trusted Agent profile · Liverpool
★★★★★
105 reviews across 2 platforms
2 Cotton Street, Liverpool, L3 7DY
Sutton Kersh Auction's office in Liverpool, at 2 Cotton Street, is rated 3.2 out of 5 across 105 reviews on two platforms, including 33 Google reviews rated 3.8.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
TrustpilotThey were so kind to ring back…
I've requested a viewing on Rightmove website for a property let through Sutton kersh and they gave me actually a ring back, saying they are fully booked with viewings because they had so much interest in the property. Not many agencies bother to get back to you these days
1/5
TrustpilotConfirmed the appointment twice to waste my time
We went to a viewing at noon after confirming twice this morning and they never showed up. After a phone call they claimed that they canceled the meeting then that they couldn’t actually access the tenant. What a professional waste of time.
1/5
TrustpilotWorst estate agents I have ever…
Worst estate agents I have ever encountered. We want to view a property and they do not respond to any attempt to contact them either by phone or email. I would think twice about placing the sale of my property in the hands of someone who is not interested in getting potential buyers in.
5/5
GoogleFantastic service from Sutton Kersh, especially Bridie who was very helpful and polite. Would highly recommend!
5/5
TrustpilotTop service by Sutton kersh
Top service by Sutton kersh. Recently sold a house with Sutton kersh. Girls in the office kept me informed throughout the process and house completed within 6 weeks. Will definitely recommend and use again
5/5
TrustpilotGreat service in helping my get my…
Sutton Kersh offers great service. Nice helpful team I recommend them, thank you
5/5
TrustpilotHannah Molly Jacky been very helpful ☺️…
Hannah Molly Jacky been very helpful ☺️ for letting and renewals and support their renewals team and response back to queries ASAP Thanks guys
1/5
GoogleI have never known an agent that is so infuriating. Moved in and took them about 3 months to organise repairs that should of been done before move in. Ask them a question about rent over 10 weeks ago and still waiting a reply (not to …
1/5
TrustpilotI totally disagree with big companies…
I totally disagree with big companies selling our Welsh heritage to people who have no intention of living on these premises all year round, therefore leaving a tragic amount housing shortages for people born and bred in the area
1/5
TrustpilotAbsolutely awful avoid at all cost
Absolutely awful avoid at all cost! Do not rent of these They don’t answer the phone Don’t do any repairs Ignore emails Leave you with damp for 7 months before even considering anything
5/5
TrustpilotVery good service
Very good service, especially by Kerrie in Allerton Branch 😊
5/5
TrustpilotFantastic Service Throughout
They provided a great service In helping my sell my home. Were professional and efficient throughout
1/5
TrustpilotAwful expect £100 management fees per…
Awful expect £100 management fees per month for a none working security gate, gardeners mowing a already short lawn and window cleaners to appear once every year. Biggest rip off merchants.
1/5
TrustpilotVery unprofessional behaviour
Very unprofessional behaviour, tried to schedule 5 viewings and they never confirmed even 1.Just avoid.
5/5
TrustpilotAlice in Sutton kersh on Allerton road…
Alice in Sutton kersh on Allerton road also Harriet, Nat and Cleona are amazing and very professional and assisted so well!
5/5
GoogleFANTASTIC RESULT - Yet again, Cathy demonstrates why she heads up one of the most successful auction houses in the region. …
1/5
TrustpilotNot one number or email gets a answer…
Not one number or email gets a answer or response why
1/5
GoogleHIDDEN FEES Had a nasty surprise when I completed on an auction property. The small print in …
5/5
GoogleVery helpful and very Professional.
1/5
GoogleThey never reply to email enquiries!!!
1/5
GoogleVery bad customer service👎 …
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sutton Kersh Auction's Liverpool office has 105 reviews across two platforms: 33 on Google, 72 on Trustpilot (across the whole business).
Sutton Kersh Auction Liverpool is rated 3.2 out of 5 across all 105 reviews, and 3.8 out of 5 on Google from 33 reviews.
Sutton Kersh Auction Liverpool, 2 Cotton Street, Liverpool, L3 7DY.
