Trusted Agent profile · Liverpool

RWinvest Liverpool reviews

★★★★★ Excellent

956 reviews across 2 platforms

Suite 101, The Tea Factory, 82 Wood Street, Liverpool, L1 4DQ, L1 4DQ

RWinvest's office in Liverpool, at Suite 101, is rated 4.8 out of 5 across 956 reviews on two platforms, including 299 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

299

Reviews on Google

This office

Trustpilot logo

657

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for RWinvest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Liverpool office, from every platform, shown as written. First names only.

5/5

Trustpilot

Daniel and Chloe - Fantastic client care team

Fantastic team guiding me through the whole purchase process - from spending the day showing me the different areas of Liverpool, helping me select the right properties to suit my requirements, getting the paperwork done smoothly and always being on the end of the phone to sort out any queries. Could not have had better service from Daniel, my Property Investment Consultant and Chloe, my client service manager. Nothing was too much trouble and I never felt like I was being sold to, they were genuinely interested in client care. Many thanks to them all. I have today exchanged contracts on two apartments and I would not hesitate in working with them again.

Lynne · 19 May 2023

Agent replied · 22 December 2024

Thank you very much

5/5

Trustpilot

Great experience

The team with RW are extremely professional, understanding and patient. They genuinely care about their clients and go the extra mile to always be available. A special thanks to Ruairi, Ryan and Chloe.

Raja · 19 April 2023

Agent replied · 22 December 2024

We appreciate your comments

5/5

Trustpilot

The service was prompt and efficient

The service was prompt and efficient. Chloe was superb, chasing up all sides and communicating back promptly, she tied all loose nuts. Overall a positive experience.

Ivan · 27 October 2023

Agent replied · 22 December 2024

Thank you for your feedback, Ivan

5/5

Trustpilot

I had a great experience with RWinvest

I had a great experience with RWinvest. Lewis was a great mediator. He kept me up to date with everything, on top of being availble to contact at all times. Thank you so much!

Chloé · 3 March 2023

Agent replied · 22 December 2024

Thank you

5/5

Trustpilot

Help with Re-sale

A re-sale took much longer than expected due to unforeseen bureacratic hurdles. Kallum, the Client Relations Manager was particularly helpful and patient with my enquiries till the re-sale was finally done and the unit was exchanged.

Supratik · 22 December 2022

Agent replied · 22 December 2024

Thank you for your comments, Supratik

5/5

Trustpilot

clients first, needs and concerns addressed

Attention to detail and knowledge of client concerns and priorities addressing promptly and in detail questions and issues raised

Michalis · 11 December 2025

Agent replied · 23 December 2025

Thank you for recognising our attention to detail and focus on addressing client concerns. We strive to provide thorough and prompt responses, and your feedback encourages us to keep improving.

5/5

Trustpilot

My Agent was Rachael from the Client…

My Agent was Rachael from the Client Care Team. She guided me through the entire process and was so quick with responses that made my purchasing journey very smooth.

Elena · 11 July 2023

Agent replied · 22 December 2024

Glad you are satisfied with our service

5/5

Google

I had the pleasure of working with Adam Burns in my recent home-buying journey, and I couldn't be more satisfied with the experience. Adam's expertise, professionalism, and dedication made the entire process seamless. He was patient in addressing all my questions and concerns, ensuring I felt informed and confident at every step. His responsiveness and accessibility were exceptional, making communication smooth and stress-free. Thank you very very much. D. Leblebici

Duygu · 30 December 2023

Agent replied · 25 October 2024

Thank you for sharing your experience

5/5

Trustpilot

A fantastic experience from start to…

A fantastic experience from start to finish.Our initial contact with Ben (sales team) was brilliant, he has great knowledge of the project, development location and the investment opportunity. He has been in constant contact and consistently goes over and above to support the customs needs. An absolute credit to the company and certainly will be referring him on to friends and family who are interested in property investments.Kudos also to Daniel (support team) who has also been very responsive when we have emailed and contacted.

Customer · 3 April 2023

Agent replied · 22 December 2024

Thank you for leaving your positive comments

5/5

Trustpilot

Perfectly helped by Adam

Roy · 14 November 2024

Agent replied · 22 December 2024

Thank you for your feedback, Roy. We appreciate it!

5/5

Trustpilot

Amazing Service

I was a little concerned about purchasing through RWinvest, particularly after reading some of the reviews. I thought I had made a terrible mistake. However, Hamid and Chloe walked me through every step of the process, personally met me and stayed in touch through out the process. I got immediate responses via email and What's and the accommodated my changes several times. I am still in the final stages of taking possession but so far the service has been amazing. Let's see how the developer holds up

KR · 24 March 2023

Agent replied · 22 December 2024

We appreciate the positive words

5/5

Google

I recently purchased my first off plan apartment in the Baltic Triangle, Liverpool through RWinvest. I felt that the service provided by Lewis and Chloe from the sales and client care teams, respectively, was highly professional throughout. The team are very knowledgeable and were always prompt in responding to my questions by phone or email. The whole process was quick and seamless. Thanks Chloe and Lewis.

Freddy · 9 January 2023

5/5

Trustpilot

A sales process made very simple

A sales process made very simple with a professional company. Special mention to James Crompton (sales) and Rachael Barkley (after sales) who both helped immensely during purchase.

Laura · 10 August 2023

Agent replied · 22 December 2024

Thank you very much for your feedback, Laura

5/5

Trustpilot

Great support for my apartment purchase

Fast response to inquiries, good and open, very communication.My contact persons Rachael and Anthony were always available and answered all my questions in a very professional and friendly manner.

Martin · 15 June 2023

Agent replied · 22 December 2024

We appreciate your positivity

5/5

Trustpilot

Review on sale of unit 320 The Prestige

The staff I was in contact with, were very helpful, supportive through the entire process (which was very important to me as a first time buyer with no experience in the UK market), made me feel that they had my best interest in mind, went all the way to answer questions and ease any concerns. If it were not for their professionalism and their reflection of the values of the company, I may not have proceeded with the purchase.

Katia · 7 April 2023

Agent replied · 22 December 2024

Thank you for leaving your feedback

5/5

Trustpilot

A big thanks to Anthony Santos from Hong Kong

I bought two apartments from Anthony Santos last month. Anthony provided good enough information for me to make decision. Knowing I were from Hong Kong, he walked down to the site and organized a live chat to show me the location, surroundings and construction progress of the property I am interested in. I was very impressed by his work attitude and professionalism in his business.He is very enthusiastic and resourceful. He answered whatever questions I had. My experience in buying from RWInvest and Anthony is very enjoyable.I have no hesitation to recommend RWInvest to all my friends in Hong Kong whoever wants to invest in the property market in UK.Taking this opportunity, I would like to wish Anthony a bright future in RWInvest.You did a great job - my friend!

Lawrence · 21 October 2020

5/5

Trustpilot

Dire financial predicament solved…

We were in dire predicament regarding a signed contract on a new-built flat through a rash decision by our daughter and realising she would not be able to go through financially with the project and affecting us. It was like putting a rope around our necks situation. We tried desperately to get out of this crisis without harm and by God's grace one day the RWInvest sales team contacted me and decided to help us find a way out.They were so understanding and helpful (esp a kind person initialled DC) and patiently and painstakingly set out the process of finding a seller to release us of this scheme.We are ever so grateful and thankful to him and his team. Very kind, polite, patient.Hassam

Mr · 2 March 2023

Agent replied · 22 December 2024

Thank you for this positive feedback

5/5

Trustpilot

Excellent communication

Good communication with Sam and Adam while at the beginning stages of purchasing my dream property at the Gateway. Very excited about this! :)

Filipe · 9 October 2025

Agent replied · 22 October 2025

Thank you for sharing your experience! We're thrilled to hear that Sam and Adam provided great communication during this exciting journey. Wishing you all the best as you move closer to achieving your dream!

4/5

Trustpilot

Pre-exchange feedback

Tayla was following the matter up well and on timely manner , but the thing that I like to improve on, is to give the client more time to review the documents or to prepare before the dead line, not only 2 days before the deadline get informed you have to finish it today or tomorrow or in 2 days ! specifically when we had received the document on 2 days before the deadline .

Marah · 28 October 2021

5/5

Trustpilot

Brilliant experience with Lewis at L1

Lewis is a very friendly and informative person. He showed us around and answered all the questions we were confused about. Showhouse looks great, and I am sure tenants will enjoying living there.

Ash · 21 January 2023

Agent replied · 22 December 2024

Thank you very much Ash

5/5

Trustpilot

Excellent service so far

Excellent service so far from Dean Godwyn and Rachael Barkley. Rachael was proactive and efficient during the pre contract phase of our investment, providing excellent customer service. Hope the after sales team are as good!

J · 27 September 2022

Agent replied · 22 December 2024

Thank you, J. Our after sales will not let you down.

5/5

Trustpilot

Guardian Angel

Rachael was most supportive during the process leading up to exchange of contracts. She also kept in touch with the solicitor to ensure the whole process went smoothly

Mr · 23 June 2023

Agent replied · 22 December 2024

Glad you are happy with our service

5/5

Trustpilot

Thank you.

Phoebe was very friendly and helped us through the buying process. We exchanged contracts last month for an off-plan property in Liverpool. She managed to get us a discount from the developer.Thank you Phoebe!

Moe · 9 December 2022

Agent replied · 22 December 2024

Thank you very much, Moe

5/5

Trustpilot

Adam was very pleasant to deal with and…

Adam was very pleasant to deal with and was pretty responsive. Thank you for a smooth transaction, has alleviated so many worries for sure.

Sam · 11 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about RWinvest Liverpool

Has RWinvest won any awards?

Yes. In The Trusted Agent 2026 awards: RWinvest, Liverpool won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. RWinvest Liverpool hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liverpool.

What do you need help with?

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