Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
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5/5
TrustpilotFantastic Service....
Fantastic follow up calls, great help with the documentations. Everything is completed on or before agreed date. Team is also helpful in negotiating few extended dates with the developer
Ronald Β· 7 February 2023
Agent replied Β· 22 December 2024
We appreciate the positivity
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4/5
TrustpilotI've been wanting to buy a property inβ¦
I've been wanting to buy a property in Manchester for a little over a year, and the proposal presented by RW, despite being the most expensive, was the one I chose. however there is a detail in the project that I didn't initially notice and I think it could be better. the building has a single elevator and I think this could be a problem if it breaks down or at peak times to go up or down to the 14th floor.
Adalberto Β· 11 October 2022
Agent replied Β· 22 December 2024
Thank you for your comments
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1/5
TrustpilotCome clean with our invedtment β¦
Come clean with our invedtment Hamilton hub wirral you are part of it with developer who had run away with our money and you dont wantto know it
Kaiser Β· 28 April 2026
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5/5
TrustpilotTeam was very helpful
Team was very helpful, explained the process from start to finish, in clear and effective throughout. Kept you constantly in formed of what will happen next. Special call out to Adam Burns and Tony Santos, for their fantastic help and assistance along the way.
Jide Β· 16 December 2024
Agent replied Β· 22 December 2024
Hi Jide,Thank you for taking the time to share your positive experience! We're thrilled to hear that Adam and Tony provided such clear and effective support throughout your journey. Your feedback is truly appreciated and will be shared with them. If you need any further assistance, feel free to reach out.
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5/5
TrustpilotAdam Burns is very efficient prompt andβ¦
Adam Burns is very efficient prompt and responsive. He made the process very easy and smooth
Preeti Β· 22 December 2023
Agent replied Β· 22 December 2024
We appreciate the positivity
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5/5
TrustpilotSeamless experience
Seamless experience; made the process simple. Rachael was always available and happy to help with any enquiry and regularly checked that all was going well.
Abdullah Β· 6 April 2023
Agent replied Β· 22 December 2024
Appreciate the positivity
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5/5
TrustpilotChloe is very helpful during all theβ¦
Chloe is very helpful during all the process. We would like to be dealing with your team again on our next plan for purchase!!!
Stephan Β· 20 April 2023
Agent replied Β· 22 December 2024
Thank you
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5/5
GoogleLot of queries straight away answered by Adam Burn throughout the process (and earlier while reserving by Tony Lum)
Sushil Β· 17 September 2025
Agent replied Β· 22 September 2025
Thank you for sharing your experience! We're glad to hear that Adam and Tony were able to assist you throughout the process. If there's anything else we can help with, feel free to let us know!
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5/5
GoogleAdam from the start has helped me to understand whole process through my investments. Professional, neat, organized βπ» β¦
GΓΆkΓ§e Β· 15 September 2025
Agent replied Β· 22 September 2025
Thank you for sharing your experience! We're thrilled to hear that Adam provided you with professional and clear guidance throughout the process. Your kind words mean a lot!
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5/5
TrustpilotTwo thumbs up for Rachael Barkley
Rachael has been excellent in supporting the purchase of the property. I had specific concerns over the certain engagements with the solicitor, and she was available every step of the way to advise, consult and even speak to the developer or solicitor on my behalf. Rachael would follow up regularly, and was always responsive to my queries. It made the purchase experience that much better with her care and attention.
Peng Β· 11 May 2021
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5/5
TrustpilotRachael A+ service
Thanks Rachael for another easy exchange really appreciate it as always
Mr Β· 13 February 2024
Agent replied Β· 22 December 2024
Thank you Mr Oo! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
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5/5
TrustpilotAdam helped me to chasing theβ¦
Adam helped me to chasing the solicitors.Whenever I needed help he offered.The buying process was very long and not very pleasant for me at the beginning specialy with the first 2 agents. But when Adam comes he helped a lot. And we could finish the process
Zeynep Β· 6 October 2024
Agent replied Β· 22 December 2024
Hi Zeynap, Thanks for sharing your experience.. We're glad Adam could help make the final steps smoother for you. If there's anything else we can do, feel free to reach out.
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5/5
GoogleI want to share my recent experience with Rachael Barkley. Rachael has been excellent in follow ups, making sure everything was up to date, asking for guidance with her colleagues for some of the questions I had, all and all an excellent experience!
My experience with Angus Howard was also excellent, Angus was very concise in his presentations and adapted his proposals according to my situation
Alain Β· 9 January 2022
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5/5
TrustpilotGood service so far!
Very attentive, customer focussed, agents. Friendly, helpful and supportive. So far so good. Hopefully they can keep up the good service - just about 2 years to completion so itβs a bit of a long haul but weβve been told what to expect and I feel confident that things will progress well as the building work is carried out. Looking forward to a site visit soon!
Chris Β· 25 August 2023
Agent replied Β· 22 December 2024
Thank you for your feedback, Chris
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5/5
TrustpilotAmazing, kind and swift service
I had a great experience from the start to the end. I was dealing with Andrew initially - who was always available out of hours, weekends to answer my queries. After I made a decision, I communicated with Rachael from the Client care team, who was swift to respond be it by email or phone calls. Both of them have been extraordinarily patient, polite and quick in responding to any query. Thank you!
Varun Β· 23 January 2023
Agent replied Β· 22 December 2024
Thank you, Varun, we appreciate your feedback
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4/5
TrustpilotGood experience
Good experience, Dennis and Adam were very helpful all along the process.
Yemi Β· 11 January 2024
Agent replied Β· 22 December 2024
Thank you for sharing
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5/5
TrustpilotExcellent Customer Service
Lewis was fantastic. Always calling and following up. Very courteous too. Response time was excellent. I'll definitely come back for more business
Opuada Β· 25 April 2023
Agent replied Β· 22 December 2024
Thank you for sharing your experience
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4/5
TrustpilotRachel was a pleasure to work with
Rachel was a pleasure to work with. It was my first time purchasing an apartment and she was quite supportive during the whole process.
Aysha Β· 5 February 2023
Agent replied Β· 22 December 2024
Thank you
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5/5
TrustpilotSoap works - always kept in up to date
Kept us fully in the loop on stages through the completed purchases and throughout the development.
Laura Β· 2 October 2025
Agent replied Β· 22 October 2025
Thank you for sharing your experience! We're thrilled to hear you felt well-informed throughout the process. Keeping our customers updated is a priority, and we're glad it made a positive difference for you.
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5/5
TrustpilotThanks to Heather, great job!
Heather Wilson was very helpful throughout the process, quick responses and helped to resolve any issues that I had!
Keane Β· 5 July 2023
Agent replied Β· 22 December 2024
Thank you
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5/5
GoogleHannah set up and executed the showing for the 2 bed show apartment within embankment exchange during the final stages of construction. She was great to deal with throughout the process, great communication and easy to get ahold of, a please to deal with.
John Β· 19 October 2024
Agent replied Β· 25 October 2024
Hi John,
Thank you for sharing your experience! We're glad to hear that Hannah provided excellent service and communication during the showing. Weβre committed to ensuring a seamless process for our clients, even during challenging stages like construction. We appreciate your feedback and look forward to assisting you again in the future.
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5/5
GoogleReally great service with kind and helpful workers, who offer help with any minor details or enquiries.
Elina Β· 17 September 2025
Agent replied Β· 22 September 2025
Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Providing helpful and attentive service is very important to us, and weβre glad we could meet your expectations.
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5/5
TrustpilotHad a really positive experienceβ¦
Had a really positive experience throughout the purchasing process. Saj introduced me to the scheme and clearly explained fully both the benefits and pitfalls. Adam supported me throughout the process and ensured I was assisted as and when required. Both of the guys provided an excellent service and reassurance when required. Highly recommend the team to other prospective buyers.
Rob Β· 11 January 2024
Agent replied Β· 22 December 2024
We take on board your feedback
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5/5
TrustpilotGreat customer service
Ruairi and Rachel made the entire process up to exchange complete hassle free and were available at all times to resolve my queries.
Manish Β· 19 February 2023
Agent replied Β· 22 December 2024
Thank you for your feedback
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.