Move Residential Liverpool reviews

★★★★★ 5/5

Trustpilot

Valuation with Rob Kalikin

I booked a valuation for my property having spoken to move residentials mortgage advisor... Rob Kalikin the senior valuer who i had the appointment with was absolutely outstanding! From the moment Rob came into my property until the moment he left he was very friendly and reassuring. Brilliant sense of humour!!! :) Could not recommend enough, no questions went unanswered he was extremely professional and thorough. Was over the moon with the end result and what the property had been valued at, cant wait to continue my journey with the move residential team!!

Hannah · 9 July 2025

★★★★★ 5/5

Trustpilot

Very good experience

We had a very good experience with Move. Jack was very efficient in finding us the perfect house in a difficult market. We ended up in a chain of 10-11 houses and, at times, it felt like Rosie was single handedly making it happen. Her communication and ability to push the chain when others were being difficult was exceptional. Would recommend

Ian · 3 April 2021

★★★★★ 5/5

Trustpilot

I received a letter from Move…

I had received a letter from Move Residential, stating they could find a buyer for my home in 8 weeks. Having tried 2 other estate agents, I decided to go with Move Residential. I put my house up for sale in the first week of January 2025 and by the 9th March 2025, I accepted an offer on my house. Antony who I mainly dealt with was brilliant, he kept me updated, he helped me when needed. I'd recommend Move Residential to anyone living in Wirral, I am pleased I decided to put my house up for sale with them. The process of putting my house on the market to completion was 12 weeks. Grand job 👍

Jonie · 26 June 2025

★★★★★ 5/5

Trustpilot

Excellent ....MovevResidential worked…

Excellent ....MovevResidential worked energetically to sell our house at the best price and found us a great house to buy....best thing is that whoever you speak to at allerton.moveresidential they will always know you and deal with your case....no " ring back later". Liam worked quickly to get us our new house ahead of loads of people and Jen was a strong negotiator. So pleased.

Natalie · 28 October 2019

★★★★★ 5/5

Trustpilot

Fantastic service, never disappointed

I have dealt with move residential the whole time I’ve been buying and selling properties on the Wirral. The only estate agents I’ve worked with that do exactly what they say they will do! I have had a great experience with them! A special mention to Curtis, Liam, Gethin and Jen! Best agents on the Wirral! Do not go anywhere else!

Will · 18 November 2020

★★★★★ 5/5

Trustpilot

Highly recommend

I had a great experience with Move Residential, with Kostas overseeing the sale of my property. It was marketed very well, and within the first week of launch we had around 25 viewings and 3 different parties offering on the property. Kostas managed communication so well with the interested parties and myself, leading to a final agreed sale which was well over asking price. It was a quick and easy process from start to finish.

Beth · 23 July 2025

★★★★★ 5/5

Trustpilot

An EA that doesn’t employ just any sales person, fantastic team…

After having several sales and purchase offers fall through we decided to come off the market then try with a new EA. We chose Move Residential for 2 reasons, firstly because it didn’t sound like a sales pitch when we discussed the sale of the property and secondly their innovative way of charging commission. Throughout the whole process calls were followed up, reps knew exactly where we were with the sale and they are just a great bunch of people. After sales continued to exceed our expectations and Jen was marvellous at keeping us up to date and chasing when needed.. whole team breath of fresh air that we cannot recommend enough!!

Kerry · 28 August 2022

★★★★★ 5/5

Trustpilot

Really happy with the service received…

Really happy with the service received from Move Residential. Alex, Alec and Liam always helpful and worked hard to make things happen which was particularly important as this was a remote sale.Jenni from Sales Progression was just lovely, very calm, friendly and prepared to find out information and help the sale go through with the minimum fuss possible even when there were problems.Thank you all!

Carys · 27 November 2023

★★★★★ 5/5

Trustpilot

I couldn’t ask for more

I couldn’t ask for more! All team was incredibly supportive starting with the viewing until I get to see the keys from my first house in the hand! They made everything look easy and they were extremely patient with me as a first time buyer. I’ve been asked if I have a mortgage advisor and because I didn’t had one, I’ve asked them to recommend one for me. They recommended David and… David is more than I could ask for! He found the best mortgage for me and worked in my best interest. Overall, the best possible experience that I could have!

Carmen · 8 August 2022

★★★★★ 5/5

Trustpilot

We were the buyers of a Move…

We were the buyers of a Move Residential property. We were cursed with a frustrating pair of solicitors who took ages to do anything. The post-sales team at Move Res. Allerton were the only people we could count on to get anything done, or to call back when they said they would. We are very grateful.

Joanne · 20 March 2021

★★★★★ 5/5

Trustpilot

Truly exceptional customer service experience

I couldn't recommend the team at Move Residential Allerton highly enough. The overall experience was far beyond expectations and the team consistently went above and beyond both in terms of communication/responsiveness and level of service. Kevin and Jenni were an absolute pleasure to deal with from day 1 and are both a real credit to the business. 5*, 10/10, exceptional!

Patrick · 29 January 2020

★★★★★ 5/5

Trustpilot

Excellent service from the team at…

Excellent service from the team at Move, Heswall. In particular Adam was very professional and offered valuable advice at the beginning of the sale. As it progressed, Jenni was brilliant at keeping me informed of developments and would return my call quickly if I had a query....always very friendly and helpful- couldn't ask for more!

Alison · 25 May 2021

★★★★★ 4/5

Trustpilot

This is a mixed review as the beginning…

This is a mixed review as the beginning of the process was extremely far from professional. I understand vendors have tricky demands and wishes however it is moves obligation to stay professional and legal. In my experience, I was told the vendor said my offer would only be accepted if I used move residential in house services such as legal services and mortgage services. As a first time buyer, I was completely unaware of the Estate Agents Act 1979, and said yes to the offer. This meant to had to let other people down such as a mortgage broker I had already started with and a solicitors I had already enquired with. In hindsight, I have completed and for that I am happy. Yet, I think it’s extremely important to note this experience as I do not want someone else in my position, it was unfair and misleading. The sales negotiator should of pushed back on the vendor and explained forcing to take specific legal services is not acceptable. I would of put 5 stars alone for Jenny Thomas and Lucy from the sales progression team, they both were amazing. I really cannot thank Jenny enough for all her hard work and taking all my 10000 phone calls. You’re the best asset to the move residential team, and without you this review would definitely be extremely lower.

Jess · 6 June 2022

★★★★★ 5/5

Trustpilot

Quick Sale

Wes and the team at Move Residential sold our house within a month. They were always available to keep me up-to-date on viewings and offers and managed the whole process very professionally and efficiently. Jeni in Sale Progression was fantastic and provided constant feedback during conveyancing. I would not hesitate to recommend Move Residential to my family, friends, and colleagues.

Matthew · 22 October 2019

★★★★★ 1/5

Google

I rarely leave negative reviews, but my experience with this estate agent was awful. Communication was non-existent and highly unprofessional. After my offer was accepted, I was ignored for five weeks despite repeated attempts to reach out. I eventually withdrew, only to learn two weeks later that the sellers hadn’t even been told. I wouldn’t recommend buying or selling through them.

Beth · 12 November 2025

★★★★★ 5/5

Trustpilot

Emma & Billy

Hana's support at Move Residential was fantastic, particularly whilst navigating the end of our tenancy. Hana's communication has been responsive and thorough throughout, whilst also being flexible and adaptive to our needs. Thank you Hana!

Emma · 16 March 2025

★★★★★ 5/5

Trustpilot

Jenni Mitchell

I really can't thank Jenni Mitchell enough for everything she has done for me the last couple of months. She is a credit to your company and someone I would highly recommend. Always a pleasure to speak to and such a lovely person to deal with 😊 she is an absolute legend!! Thanks so much, Glenn

Glenn · 30 November 2020

★★★★★ 5/5

Trustpilot

Thank you Lee!

Lee was a fantastic support on the purchase of our new property, offering guidance every step of the way. He is very knowledgeable and professional, and we can’t recommend and thank him enough! The process would not have been as quick and smooth without him.

Rachel · 12 October 2024

★★★★★ 5/5

Trustpilot

Great experience using moveresidential…

Great experience using moveresidential for the sale of our property! Special thanks to Hannah, Antony, Kyle, Rachel, and Liam, who were very helpful throughout the entire sale process.

Ramandeep · 27 May 2025

★★★★★ 5/5

Trustpilot

Excellent service

We are first time buyers and had been looking at properties and mortgages for a few months before becoming overwhelmed with the feeling of not knowing what we are doing! We decided that we needed assistance with the process and after asking around for recommendations and looking at reviews we decided we would go with a mortgage broker at Move Residential. We were assigned James and had our first meeting with him at the office promptly after choosing to use this service. In the meeting, everything was explained to us exactly at the level we needed and we were left feeling confident, excited and reassured. James kept in touch with us at all times through a lengthy process due to difficulties with the first home that we tried to purchase. He offered advice and assistance at every stage and I was never left feeling like I couldn't get in touch as often as we needed to, which ended up being a lot due to the house! We always had very quick replies. James was always optimistic and always made us feel like there was a solution to every issue. James thoroughly explained all processes and spent time with us helping us choose the right things for us. Thank you for all your help and support.

Lorna · 6 April 2022

★★★★★ 5/5

Trustpilot

I would like to thank Jack Squire from…

I would like to thank Jack Squire from Move Residential Liverpool and all his team for the outstanding negotiations regarding selling my house. What a good job you made of it.I’m a full time Carer for my father who has Alzheimer’s and it would not have been possible without the professional team at Move Residential Liverpool which put my mind at ease and dealt with all the viewings and selling of my property.The whole team were fantastic and would like to thank Jack for finding middle grounds for both parties and hope the new buyers have a wonderful life in their new home and giving me a new life ahead. Thank you.

John · 27 February 2022

★★★★★ 5/5

Trustpilot

Move - Professional Experts

Move exceeded all our expectations across all departments. Made the process of selling a property as smooth as possible, taking away all worries, and dealing with issues immediately as they arise. Special shout out to Jen in The Conveyance Dept, a shining star, we certainly felt we were in a safe pair of hands. Would definitely recommend Move Residential.

Maria · 29 April 2019

★★★★★ 5/5

Trustpilot

Leeoran has been a very reliable and…

Leeoran has been a very reliable and helpful employee of Move Residential. All my queries and issues are very effectively resolved. For any help with my properties, Leeoran is my first port of call !

Eddie · 18 February 2025

★★★★★ 5/5

Trustpilot

Exellent service

I would not hesitate to recommend Move Residential Heswall. The service they provided for me was fantastic. The whole team were professional and thanks to them I’m living in my dream home. Alec was amazing, he worked so hard to sell my house in order for me to purchase the bungalow I’m now living in. Would 100% recommend them.

Mia · 5 February 2019