Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExceptional Service
Exceptional service from Rosie and Sophie at the Liverpool branch throughout the sale of my property. Always on hand to answer any queries and the whole team were really helpful. I would 100% recommend Move Residential.Thanks again!
Bev · 19 February 2021
Agent replied · 15 June 2024
Hi Bev,Thank you very much for taking the time to write a review and for your excellent comments on our customer service. We really appreciate your feedback, especially regarding Rosie and Sophie, and wish you all the best in the future!Kind regards,Move Residential
★★★★★ 4/5
TrustpilotRepeat use of MoveResidential
I have used Move before (7yrs ago) and they were excellent so used them again to sell my house and have accepted an offer within two weeks of valuation. The Move valuer recommended a price above my expectation and it is selling at that price. I am happy with the direct communication with the agent and recommend MoveResidential. I would use them sgain.l
KENNETH · 11 March 2022
★★★★★ 5/5
TrustpilotExcellent service throughout
Excellent service throughout. Very professional, polite and friendly. We are delighted we chose Move for the sale of our house. We received top class service from start to finish. We would not hesitate to use Move again in the future.
Sam · 28 January 2020
Agent replied · 15 June 2024
Dear Sam,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
★★★★★ 5/5
TrustpilotGreat company
Great company , always found staff friendly and supportive,Excellent manager Joshua who was very knowledgable,professional and prompt to answer any queries. Would recommend.
Catherine · 6 December 2024
★★★★★ 1/5
FacebookAwful awful company avoid at all costs!!!
A group of deceitful people only interested in themselves.
If someone would have told me how bad this company were before I proceeded with a purchase that’s now coincidentally fell through I’d have never bothered, if you don’t want stress, hassle and to be majorly out of pocket DO NOT use this company.
Faye · 24 June 2022
★★★★★ 5/5
TrustpilotExcellent team
The Move team had excellent communication throughout and were very proactive. Kept us informed and up to date on a difficult chain and eventually got us over the line. Recommend for buy and sell.
Mark · 10 May 2021
Agent replied · 15 June 2024
Hi Mark,Thank you very much for taking the time to write a review. It’s great to receive such fantastic feedback on our personable and proactive customer service. We wish you all the best in the future! Kind regards,Move Residential
★★★★★ 5/5
Trustpilotexcellent service
Bought a house via move residential. They were always helpful and answered any questions in a timely manner. Knowing how well they treat the buyers, if I ever decide to sell my house I would definitely consider move residential.
Jane · 18 September 2019
Agent replied · 15 June 2024
Hi Jane,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
★★★★★ 5/5
TrustpilotBig thanks to Jen for her communication…
Big thanks to Jen for her communication throughout the house buying process.
Brit · 3 April 2022
★★★★★ 5/5
TrustpilotThe A team of Estate Agents
Move Residential have been amazing both during and after our house sale. Would recommend MR to anyone who is looking to sell a property. Great sales team, who keep you constantly updated throughout all stages.A definate 10/10 from me.
Sharon · 25 June 2019
Agent replied · 15 June 2024
Hi Sharon, Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future! Kind regards,Team Move Residential
★★★★★ 4/5
TrustpilotVery friendly service from everyone…
Very friendly service from everyone concerned and help whenever requested. Good local market knowledge, and patience in what has been a difficult time.
Gwen · 31 October 2024
★★★★★ 5/5
TrustpilotThe best there is!
After using other estate agents in the past, it was apparent from the start how helpful and supportive the Move Residential team was! Absolutely superb at recommending the right properties, despite my lengthy list of demands. 5*
Natalie · 23 January 2020
Agent replied · 15 June 2024
Hello Miss Ellison,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
★★★★★ 5/5
TrustpilotGreat experience
Delighted to have used the team at MoveResidential. From my first conversation to request a valuation to today it’s only been just over 3 weeks and I’ve sold my house! Excellent communication with me throughout, no matter how many times I phoned the lovely Callum! Professional, knowledgable, friendly and polite. I would definitely recommend! Thank you so much x
Gill · 15 March 2022
★★★★★ 5/5
TrustpilotA friendly helpful team.
A friendly, helpful and efficient team. Helped us through every stage of selling our property, through to completion. Would highly recommend them to anyone selling their property.
John · 9 August 2024
★★★★★ 5/5
TrustpilotAlec knows his market and customers
We have been lucky to engage with Alec. He knows his customers, their preferences and most importantly the type of property that might be relevant to him. No pressure but good guidance.
Wirral · 25 March 2021
Agent replied · 15 June 2024
Hi there,Thank you so much for taking the time to write a review and for your excellent feedback regarding Alec from our Wirral Sales Office. We wish you all the best in the future!Kind regards,Move Residential
★★★★★ 5/5
TrustpilotWe have recently dealt with move…
We have recently dealt with move residential when seeking a new home to rent,
Steve · 12 February 2025
★★★★★ 4/5
TrustpilotJenny Thomas in sales progression was a…
Jenny Thomas in sales progression was a pleasure to deal with very professional and extremely helpful. On moving into property we have found several things in kitchen and other rooms that are way better than we expected but were never shown by accompanied viewer. Real selling points!!!
Emma · 2 May 2023
★★★★★ 4/5
TrustpilotHolly from the sales progression team…
Holly from the sales progression team was great. Lots of communication and following up on the phone or email. We bought and sold so was a long process but move residential were great. Would recommend
Peats · 3 February 2020
Agent replied · 15 June 2024
Hello,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
★★★★★ 2/5
TrustpilotDon't expect them to get back to you…
Don't expect them to get back to you when you enquire about properties, it almost as if they don't get paid on commission for selling your house. Standard excuses - "we didn't receive your emails" "no longer works here" amazing how unmotivated they are to follow hot leads....use them, but just be aware - telephone and make notes
Mr · 31 January 2022
★★★★★ 5/5
TrustpilotMove residential have been exceptional…
Move residential have been exceptional estate agents for selling our home. They have been professional throughout the process and I highly recommend them. The process has been smooth and stress free. Jack in particular has been great and very patient in finding out new home. I highly recommend using Move Residential for buying or selling your home.
Gemma · 23 February 2022
★★★★★ 4/5
TrustpilotRachel a star
Rachel the member of staff who gave a person service and who kept me informed of my sale progress throughout. A real star.
Nessa · 11 September 2024
★★★★★ 5/5
TrustpilotTop Guy
We had Reece who showed us round several houses! He was fantastic! Very honest and helpful and gave loads of ideas! He answered any questions very swiftly and was very professional- highly recommend!
Stefanie · 2 June 2020
Agent replied · 15 June 2024
Hello,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
★★★★★ 5/5
TrustpilotBeing the first time we have sold &…
Being the first time we have sold & purchased a house, we cannot thank Move Residential enough for guiding us through this process. Tony & Wes have been fantastic and their honesty in the process has been very welcomed and appreciated. Fingers crossed our sale will progress as planned. I would happily choose Move Residential again.
Jack · 9 March 2022
★★★★★ 5/5
TrustpilotMarket leaders for a reason
Brilliant service from beginning to end. Sold our house quickly and even found us our dream home before it came on the market. Very smooth process helped kept simple by all the team.
Jon · 25 February 2020
Agent replied · 15 June 2024
Hello,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
★★★★★ 5/5
TrustpilotQuick response
Quick response, fixing issues on time.
Manuli · 14 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
