5/5
TrustpilotEfficient service from viewing to…
Efficient service from viewing to offer, achieving our asking price quickly. Much appreciated in the support from the team, and Kostas.
Trusted Agent profile · Liverpool
Move Residential Liverpool reviews
★★★★★
434 reviews across 3 platforms
52/54 Allerton Road, Mossley Hill, Liverpool, L18 1LN
Move Residential's office in Liverpool, at 52/54 Allerton Road, is rated 4.4 out of 5 across 434 reviews on three platforms, including 23 Google reviews rated 4.6.
23
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
405
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotDefinitely recommend Move Residential
Definitely recommend Move Residential, outstanding performance & dedicated all member of team. So pleased with your efforts for completion before stamp duty deadline.Thank you very much
Agent replied · 15 June 2024
Hi Adeel,Thank you so much for taking the time to write a great review. We really appreciate your fantastic feedback and wish you all the best in the future! Kind regards,Move Residential
5/5
TrustpilotReally good experience overall dealing…
Really good experience overall dealing with my rented flat move. Chris from Move Residential has been really helpful and I am pleased with my new flat.
Agent replied · 15 June 2024
Hi Philip,Thank you so much for taking the time to write a review and for your fantastic comments. We really appreciate your feedback, especially regarding Chris, and wish you all the best with your new flat!Kind regards,Move Residential
1/5
TrustpilotTotally unprofessional, terrible communication
Unprofessional, little to no communication. Do not answer or return calls. When the chain was moving slowly the lady handling it simply disengaged.Have tried emailing a complaint and even that wasn't even acknowledged by the manager of move residential.I am in the process of withdrawing my offer primarily due to the lack of information and managing of the chain by move residential.
5/5
TrustpilotSale of my house went so smoothly from…
Sale of my house went so smoothly from valuation to sale completion. Well marketed and was kept informed of viewings. A very professional company which I would recommend.
Agent replied · 15 June 2024
Hi Paul,Thank you so much for taking the time to review us. We really appreciate your fantastic feedback and the team wish you all the best in the future!Kind regards,Team Move Residential
5/5
TrustpilotVery good buying experience
Very good buying experience! Estate agent (Alec, Heswall Branch) was very helpful and professional throughout the buying process. In-house mortgage broker was superb and aloud for a seamless buying experience. Thoroughly recommend!
Agent replied · 15 June 2024
Hi Ben, Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future! Kind regards,Team Move Residential
5/5
TrustpilotThanks
Was really happy with the services provided by Move Residential. From the day we listed we had regular viewings which was great. Move Residential handled the viewings for us which was fantastic.
Agent replied · 15 June 2024
Hi, Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future! Kind regards,Team Move Residential
5/5
TrustpilotAll the staff are very helpful and helpful
All the staff are very helpful and professional
5/5
TrustpilotExcellent service
Excellent service, Sophie couldn’t of helped any more with making the purchase of the property run smoothly and went beyond to provide such good service
Agent replied · 15 June 2024
Hi Sean,Thank you so much for taking the time to write a review and for your fantastic comments regarding our personable and efficient customer service. We really appreciate your feedback, especially regarding Sophie, and wish you all the best in the future!Kind regards,Move Residential
5/5
TrustpilotThe people who showed me round the…
The people who showed me round the cottage, were extremely helpful and friendly,The staff in the office were equally good.My thanks go to everyone involved.
Agent replied · 15 June 2024
Hi Jennifer,Thank you so much for taking the time to write a review and for your fantastic comments regarding your recent viewing. We really appreciate your feedback on our customer service and wish you all the best in the future!Kind regards,Move Residential
5/5
TrustpilotFirst time buyers
We used Move Residential to find and buy our home as first-time buyers and are really happy with how helpful they were. Tony and Leanne, our mortgage brokers, made things simple to understand and communicated with us throughout the whole process by email and phone. Would highly recommend using Move Residential and would use them again in future.
5/5
TrustpilotI have recently sold my lovely home…
I have recently sold my lovely home through Move Residential. Such an attentive and professional team. I am extremely grateful for them finding me the most wonderful buyers for my home and i wish all parties well for the future. I have no hesitation in recommending this company. Thanks all! C. Lamb
5/5
TrustpilotGreat service
Great service, used them twice in the past 5 years and can’t recommend them enough. Kurt & Holly have been great during this sale. Well done team 👍
Agent replied · 15 June 2024
Hi Wayne,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
5/5
TrustpilotFantastic service above and beyond
Fantastic service above and beyond, would highly recommend there services to anyone who needs a professional and speedy house sale.
5/5
TrustpilotAbsolutely wonderful experience with…
Absolutely wonderful experience with Move Residential from start to finish , extremely efficient, friendly and great communication. 5 stars 🌟
1/5
TrustpilotCommunication and information was not…
Communication and information was not sufficient. We always needed to press the agent to deal with the transaction. In-house finance advisor and solicitor were not responsible.
Agent replied · 15 June 2024
Dear sir,We’re sorry to hear about your experience with our Heswall branch. All feedback and constructive criticism is very much welcomed at Move Residential. We would like to have the opportunity to discuss your experience further to allow us to continue to develop and grow. We strive to achieve the very highest levels of customer service for not only our sellers but also the clients that buy properties through us. Do you have a convenient time for us to call you and to discuss how you think we can improve? We value your comments and look forward to speaking to you soon.
5/5
TrustpilotGot the asking price for my house
Got the asking price for my house, took a while, but Move Residential were always helpful at all stages, would definitely use them again
Agent replied · 15 June 2024
Hi Dinny,Thank you so much for taking the time to review us. We really appreciate your kind feedback and wish you all the best in the future!Kind regards,Team Move Residential
5/5
TrustpilotGreat experience as a buyer
Great experience as a buyer in this fast moving market. Professional comms throughout and once my offer was accepted, they're quick to progress. I've experienced quite a few agents as vendor and potential buyer over the past 6 months, Move Residential are one of the best.
5/5
TrustpilotStaff very helpful in atesting time
Staff very helpful in atesting time. Jenni in particular at Heswall. Sharon the lady that does the viewings is lovely. Also ,Alex & Finn. Thanks to all.
5/5
TrustpilotFantastic team at Allerton
The team at Moveresidential have been the best estate agents we have dealt with for some time. A seamless and efficient service and in particular the guidance and support we received from Liam Mumford to achieve our sale excellent I would recommend them without hesitation.
5/5
TrustpilotExcellent
Move residential were professional and extremely helpful throughout our move. Communication was excellent and the service from the sales progression team meant we were fully upto date at all times.
5/5
TrustpilotAmazing service from start to finish
Amazing service from start to finish. Constantly proactive and professional. Would highly recommend, much better than estate agents I used previously. Shout to Lee, Callum and Jack who worked a lot on my property
5/5
TrustpilotGreat service when selling my house
Great service when selling my house, was quick and straight forward, and was constantly updated by Alec along the way.
5/5
TrustpilotExcellent
David and the Move Residential team, Allerton, were very helpful from the minute I walked through their door to enquire about selling my home to handing over the house keys when the sale completed. A very satisfied customer.
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