Trusted Agent profile · Liverpool, Merseyside

Hunters Liverpool reviews

★★★★★ Excellent

531 reviews across 1 platform

107 Mount Pleasant, Liverpool, Merseyside, L3 5TB

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Hunters's office in Liverpool, Merseyside, at 107 Mount Pleasant, is rated 4.6 out of 5 across 531 reviews on 1 platform, including 531 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.

Google logo

4.6 / 5

531

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Liverpool office, from every platform, shown as written. First names only.

5/5

Google

Very friendly and efficient service from Hunters, especially Holly & Tracy. Everything went to plan with my move. Exceeded expectations and I have no hesitation in recommending.

William · 1 December 2022

Agent replied · 29 July 2023

Thank you William for taking the time to leave your 5 star review. We are delighted to hear how happy you were with the service. We are always hear to help if needed.

5/5

Google

Top service from Hunters! My girlfriend and I had a viewing with Gemma, she was friendly and welcoming from the get go and really knowledgable about the area, which was a massive help. I’ve already recommended hunters to friends and family! Thanks Gemma

Alec · 23 October 2019

Agent replied

Thank you for taking the time to provide your 5 star review. Please do not hesitate to contact Hunters again if we can be of any further help. I will be certain to pass your comments onto Gemma. I am sure she will be delighted as I am.

5/5

Google

I viewed a property with Hunters for my Son as a potential investment and for a place to stay whilst he was in university. Josh was very well researched on the area and was pleasant to deal with.

Derborah · 24 February 2021

Agent replied

Thank you Derborah for taking the time to leave your 5 star review. We hope that you have now found the perfect property just right for you. If we can be of any help in the future, please do not hesitate to contact a member of the team.

4/5

Google

Thanks to Josh who put us at our ease and explained everything in a very professional way. He knew his job and was able to answer all our queries.

Dave · 29 July 2022

Agent replied · 29 July 2023

Thank you Dave for taking the time to leave your review. We are delighted to hear how helpful Josh was. To help to improve our service, I would be extremely grateful is you could share what we could have done more to have made it a 5 star review. Many thanks again

5/5

Google

I recommend hunter agency, nice service, they always answer the phone and reply to e-mail very quickly. recommend Chloe and Holly, amazing girls, very helpful. I recommend to everyone:)

Ew · 29 July 2022

Agent replied · 29 July 2023

Thank you for your 5 star review. We will continue to strive to deliver a 5 star service every time.

5/5

Google

Thanks to Hunters, my partner and I were able to buy our first home. The whole process went smoothly and they were very accommodating when arranging viewings of the property. Special thanks to Leah Connor who saw our purchase through to completion.

Lee · 23 October 2019

Agent replied

Thank you Lee for taking the time to provide your much valued feedback. Like the rest of the team, Leah works extremely yard to deliver an exceptional service every time.

5/5

Google

Me and my wife came to Liverpool from Melbourne, we called into Hunters office last Saturday and spoke to Gemma. She was very friendly and helpful and gave us lots of advice about the city and different properties in Liverpool. Would recommend!

Justin · 23 October 2019

Agent replied

Thank you for taking the time to share your experience. I am delighted to hear that you were happy with the service you received from Hunters, in particular from Gemma. I will certainly pass your comments on to Gemma.

5/5

Google

Laura Smith and the team at Hunters estate agents liverpool, are the most happy, polite helpful people I've had the pleasure of dealing with. I would recommend them to anyone with total confidence . Steven ShawPositiveProfessionalism

Steven · 22 June 2021

Agent replied · 29 July 2023

Thank you Steven for taking the time to leave your 5 star review. Your comments are extremely important to us as without your feedback we would be unable to continue to strive to provide the best service possible

5/5

Google

Getting a new apartment can be really exhausting and difficult. But when you receive good service and positivity then its all better. That was my case when I viewed an apartment with Kiki. She was very helpful, positive and nice.

Kon1515 · 23 October 2019

Agent replied

Thank you for your 5 star review. I am delighted to hear how happy you are with the service, particularly Kiki.

5/5

Google

Excellent service provided by Holly.

Chris · 13 December 2025

Agent replied · 13 April 2026

Thank you Chris for taking the time to leave your 5 star review. We are delighted to hear how happy you are with the service you have received, especially from Holly.

5/5

Google

Very please with the service provided. Josh was very knowledgeable about the local markets and economics. I will be travelling after the lockdown to Liverpool where I will plan to view some of Josh's/Hunters properties.

Brian · 23 February 2021

Agent replied · 29 July 2023

Thank you Brian for your 5 star review. We delight in hearing hour happy our clients are with the service that we provide. We look forward to working with you in the future along with Josh

5/5

Google

Hunters were amazing. Leah was our agent and every time I had a question I would get an almost instant response. She chased my every request and was nothing but a pleasure to work with, from start to finish.

L-A-X · 28 October 2019

Agent replied

Thank you Liam for taking the time to leave your 5 star review. I am delighted to hear how happy you are with the service that you have received from Hunters

5/5

Google

I had a fantastic experience renting through Hunters. Holly Lloyd, Chloe Davis, and the team's excellent communication and dedication to customer satisfaction impressed me. The rental process was smooth, and they genuinely cared about tenant comfort. I hope to count on her help for any further assistance required during my tenancy.

Aye · 22 April 2024

Agent replied · 21 June 2024

Thank you Aye for taking the time to leave a 5 star review. We are delighted to hear how happy you are with the service that you have received from Hunters

5/5

Google

I'd like to take a moment to convey my heartfelt appreciation to Holly Lloyd and Chloe Davis. She was a tremendous help throughout the entire renting process. Holly and Chloe's prompt responses and clear explanations, greatly eased my transition to another city. Thank you, Holly and Chloe, for your exceptional help.

Chloe · 22 April 2024

Agent replied · 21 June 2024

Thank you Chloe taking the time to share your experience with Hunters so far. We are delighted to hear how happy you are with the service that you have received.

2/5

Google

I wanted to use your website and my virus program didn't let me through because it noticed malware on your page. Please check your website, maybe something is wrong with it. EDIT It was kindly meant. Not my virus prog is the issue here but that customers can't visit your page without having issues with malware. I'd thought you'd be interested in fixing this issue for the benefit of your customers?

Gamerina · 1 November 2022

Agent replied · 29 July 2023

Thank you Gamerina for your feedback. However, we are confused as to why this would warrant only a 3 star review. We cannot be held responsible for your virus programs. The team at Hunters Liverpool working tirelessly to achieve 5 star reviews to demonstrate to potential clients that we deliver a first-class service. By you leaving a 3 star review, you have affected our overall rating through no fault of our own.

5/5

Google

My experience of letting through Hunters was very smooth, documentation was prompt, they were very responsive and respond to queries on time We were dealt by Holly Lloyd and she was totally professional, facilitated us at every step madee things clear and easy Even now if I have any query or maintainence related issue she responds promptly Highly reccomended

Hina · 27 October 2023

Agent replied · 24 February 2024

Thank you Hina for taking the time to leave your 5 star review. We are delighted to hear how happy you are with the service that you have received from Hunters as we strive to deliver the best possible service everytime.

5/5

Google

I am moving into a new flat and am lucky to be supported by Holly from the Hunters. From the very beginning, she was incredibly helpful, patient, and professional. She explained every step of the process clearly, answered all my (many!) questions, and made sure I felt comfortable throughout.

Maryna · 7 August 2025

5/5

Google

I recently moved into my first flat, Holly Lloyd helped me with the process of it all and helped with any questions I had which made the whole process a lot easier. She was friendly and professional which made the whole process so much smoother.

Scarlett · 27 July 2024

Agent replied · 26 August 2024

Thank you Scarlett for your 5 star review. We are delighted to hear how happy you are with the service you have received.

5/5

Google

Hunters has been very accommodating. Special thanks to Melissa Roberts for being very warm and helpful throughout the process. I highly recommend this agency for those who are looking for a great place to stay in Liverpool :)

Chee · 23 October 2019

Agent replied

Thank you Chee for taking the time to provide your feedback. I am delighted to hear that you would recommend Hunters. Thank you again and I will be certain to pass your comments on to Melissa, who I am sure will be delighted as I am to hear your thoughts.

5/5

Google

Hunters have been a pleasure to deal with. Everything was explained and handled excellently. Special thanks to Leah for been diligent, making sure everything ran smoothly and providing a friendly service. I will certainly deal with Hunters again.

Dodd's · 23 October 2019

Agent replied

Thank you for your feedback. We are always thrilled to hear from our clients and partners

5/5

Google

hunters Liverpool is an outstanding company, pleasure doing business with them, a special thank you to Abi, Melissa and and Leah for assisting our dirctor Mr Sofiane Laifa , great stuff keep up the hard work,all the best.

Fahad · 23 October 2019

Agent replied

Thank you for taking the time to provide your feedback. I will certainly pass on your comments to the rest of the team. In the meantime, if we can be of any further help, please do no hesitate to contact any member of the team here at Hunters Liverpool

5/5

Google

I am a first time landlord and I bought the property from Hunters and I am also using their full management service to let the property. I have had a great experience with them so far and they are very professional and responsive. I have mainly been in touch with Chloe and she really takes care of her job and makes the process of letting a property nice and easy.PositiveResponsiveness, Quality, Professionalism

Kiril · 27 August 2022

Agent replied · 29 July 2023

Thank you so much Kiril for taking the time to leave your 5 star review. It is extremely important that we receive feedback as without it we are unable to continually strive to deliver a first class service.

1/5

Google

Id suggest looking for a different Estate agent unless you want to be lied to. Wouldn't bother fixing issues unless repeatedly contacted to fix and then it was a fight to get them to bother. Myself and both housemates contacted them regarding a washing machine that stopped working within a month of moving into a property. Multiple times they would just say it wasn't their responsibility or that the landlord wouldn't ok the fix. When ringing up to complain about being told it was our fault that a provided appliance was broken and they didnt care, they hung up the phone on me. Yet when we spoke to the landlord ourselves he had no idea there was any issue with a washing machine, before it was finally fixed. Asked them to get someone to clear a huge bush that was taking over the small back garden area and they tried and tried to get out of doing it. Stating the size of bush among other things, when proved that in our contract they were in fact responsible they then tried to get out of it by stating that if the bush was less than 2 meters tall( it was closer to 3 meters) we would be charged for getting someone out to cut it down. I was told that when they did the inspection less than a month before we moved in, the bush was not close to the 2m height, yet when we checked inventory, it was clearly well above that height. Again the landlord had no idea of any of this and when he arrived for a unrelated reason, he decided to cut the bush himself as he had no idea why the letting agent was being so difficult. ( The reason the landlord was there was to have a smart meter installed, something the letting agent didnt bother to tell us would be happening) Other items would go unfixed for our whole tenancy without a single word from the letting agents of it or when it would be fixed. We had what appeared to be at the time of reporting a small damp patch forming about the window in the kitchen which was reported August 2019, as of moving out in june 2020, nothing had been done and it had grown to a damp patch taking over a large section of the wall with mould forming. Id never use this agency again and id take a look through their reviews before the star rating they have. Many will have been done by tenants just moving in to the property as they ask you after signing your contract to give them a good review. Edit: The reply i have received to this by hunters appear to be more in line with how ive seen them operate in the previous 12 months. What challenge on the condition are you speaking of? The 2 issues the Landlord had with how we left the property was a broken mirror which happened near the end of the tenancy and the person responsible didn't have time to replace and a bedroom which had a dirty carpet and a few other issue, the people responsible for these issue accepted the charges. Neither of which affected me as i received my whole deposit back and the owner of the property who was great through the year wish me well. In terms of how we left the property, i would love you to email me evidence of the "disgusting state" we left the property as the images i will attach to this review will show this to be a lie. Given the way you handle basic repairs submitted to your company i think it would be best i don't have any dealing with Hunters either. As for future references, i think i would prefer to use a reliable source such as the landlord rather a company who don't actually care about tenants. Futher Edit: You are clearly lying about us coming back to clean the property and I am positive you can't provide any evidence that we asked to return to the property. Maybe for future tenants you look at your own terrible service and actually attempt to resolve issues tenants have before lying about why the tenant has an issue with you.NegativeResponsiveness, Quality, Professionalism, Value

Josh · 22 June 2021

Agent replied · 21 June 2024

Thank you for you for taking the time to provide your feedback. Please accept my sincere apologies for what you believe to be a poor level of service that you have received from Hunters, however we strongly dispute you claim and would be more than happy to discuss in further detail during a face to face meeting. We can only assume that you are upset that you were challenged on the or condition that you had left the property. It appeared that the property had not been cleaned in 12 months and was absolutely disgusting. Unfortunately, given the condition that you left the property, we would would not welcome you back as a tenant and this will reflected in any future references. Hunters agreed to your request to return to the property after check out, providing you with an opportunity to clean it yourself to avoid a claim against your deposit.

5/5

Google

I went to collect my keys from Kiki - what a pleasure to deal with someone so personable and friendly! However, I got the keys and flats all mixed up and Kiki then turned up at the premises to sort me out - her smile never wavered nor did her patience. Even though it was all totally my fault, Kiki never made me feel that it was and she continued to be polite, friendly and helpful, going out of her way to ensure that I had everything sorted with the vast number of keys before she left. Hunter's has a gem of an employee here...even the bit of marketing she did on Hunter's behalf was so non-pushy. Honestly, so delighted with Kiki...brings a smile to my face even now. And, not forgetting that I would have never been able to finalize my deal without the help of Josh!PositiveResponsiveness, Professionalism

Suman · 22 June 2021

Agent replied · 21 June 2024

Thank you Suman for your 5 star review. We are delighted to hear how happy you are with the service.

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Questions about Hunters Liverpool

How many reviews does Hunters Liverpool have?

Hunters's Liverpool office has 531 reviews across 1 platform: 531 on Google.

What is Hunters Liverpool's rating?

Hunters Liverpool is rated 4.6 out of 5 across all 531 reviews, and 4.6 out of 5 on Google from 531 reviews.

Has Hunters won any awards?

Yes. In The Trusted Agent 2026 awards: Hunters, Liverpool won Gold; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.

Where is Hunters's Liverpool office?

Hunters Liverpool, 107 Mount Pleasant, Liverpool, Merseyside, L3 5TB.

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