Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
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5/5
TrustpilotSince I have moved into my home
Since I have moved into my home, any issues I have had maintenance wise have been dealt with quickly and to a high standard. The contractors have all been great and the team at Homesure are always friendly and quick to reply. I would highly recommend to anyone looking for a rental property
ASHLEY Β· 4 October 2021
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5/5
TrustpilotExcellent team
Excellent team - very responsive and on top of everything property management related.
WE Β· 29 October 2024
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5/5
TrustpilotI would 100% recommend Homesureβ¦
I would 100% recommend Homesure Property managers. They are friendly, very professional and provide a great service.
Dan Β· 10 March 2022
Agent replied Β· 15 June 2024
Hi Dan, Thank you for the kind words, it's appreciated!
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5/5
TrustpilotReally good company to work with
Really good company to work with, all colleagues have been very helpful and communication has been great, couldn't recommend more highly. Both Liam and Dermot particularly have been great to work with.
Craig Β· 3 October 2023
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1/5
GooglePossibly the worst estate agents I have ever been subjected to. Absolutely useless.
Hollie Β· 17 June 2022
Agent replied Β· 16 June 2024
Hi Hollie, sorry to hear this. Please could you contact us to discuss the issue you've faced? Please ask for Mark or Tia.
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5/5
TrustpilotFriendly & helpful from day one toβ¦
Friendly & helpful from day one to completion.
HOWARD Β· 26 November 2024
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1/5
TrustpilotContacted (no response)
Contacted, completed paperwork as soon as email arrived, contacted as no one did although email stated someone would contact, only to be told we will contact you ref viewing, and a week later still waiting. I now realise why these guys have such bad reviews,total waste of time and effort.
Steven Β· 20 August 2021
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5/5
TrustpilotWas great working with daisy andβ¦
Was great working with daisy and rosangh thanks alot
Lee Β· 30 September 2022
Agent replied Β· 15 June 2024
Thank you for your review, great to know and we will pass the message on to the team!
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5/5
TrustpilotGreat experience
Moved into an house with my partner for the first time. Homesure made the whole experience enjoyable. Abbie at the Woolton village branch, was very helpful and answered everything we asked. Would recommend π
Catherine Β· 29 April 2023
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1/5
FacebookThis team of professionals has been unable to repair the washing machine for three weeks.
Complaints from residents go completely unanswered.
Congratulations on your approach to people.π
Sebastian Β· 26 September 2023
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5/5
TrustpilotJust moved into my new house withβ¦
Just moved into my new house with Homesure. Really easy to talk to and rosanagh was helpful with any questions I had
Tony Β· 16 December 2023
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1/5
TrustpilotHomesure are easily the worst state agents
Homesure are easily the worst state agents I have ever dealt with. While trying to get a viewing of a property, they were unhelpful, unprofessional and would not even reply to emails after the several phone calls I had with them. I would avoid using them under any circumstances.
Marta Β· 22 August 2020
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5/5
TrustpilotAmazing customer service
Amazing customer service . Everyone is ready to solve your issue or find alternatives. They have accommodated many ad-hoc requests from me. Thanks for making the experience a pleasure .
Yanira Β· 29 April 2023
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1/5
FacebookThe reviews really are true about this estate agent. Rude bumbling idiots. Save time and go somewhere else!
Louise Β· 24 February 2020
Agent replied Β· 22 October 2025
Hi Louise, Iβm very sorry to hear about this. Iβm more than happy to speak to you regarding your call. Please let me know how I can call you.
Nicholas Stott
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5/5
TrustpilotThese guys are true professionals
These guys are true professionals. From the very first day communicating with Homesure they have been noting but polite and completely communicative and most of all reliable with all of their information. I would not use anybody else for your housing needs.
Gary Β· 17 November 2021
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5/5
TrustpilotFantastic from start to finish
Fantastic from start to finish. Both Dave and Alex (Prescot Office) were so helpful and professional throughout the whole process. They were equally friendly and approachable when asking questions. Right down to the admin/sales staff answering my calls, everyone was so professional and friendly.
SUSAN Β· 6 May 2021
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5/5
TrustpilotHandover
My daughter attended as I was ill. She was very impressed with the agent for which I thank him as i understand it was at times a little heated.
Mrs Β· 5 April 2023
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5/5
Trustpilot5 star companyβ¦
I have had the pleasure of doing buisness with homesure for many years they are very professional in every aspect of there company.i would recommend them to prospective clients they deliver 5 star across the card in every manner .
A Β· 23 November 2021
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5/5
TrustpilotReally attentive estate agency
Really attentive estate agency. Always very clear and understanding when receiving requests and maintaining a good communication between us and our Landlord. John Greenway many times went the extra mile to help us and we're very thankful for their services.
Henrique Β· 15 August 2021
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5/5
TrustpilotHome sure - service exceptional
Homesure is a very knowledgable team and always make me feel like nothing is too much for them. They have given me great guidance over the years that has always prove correct
Kevin Β· 14 September 2022
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1/5
FacebookAbsolutely disgusting telephone manor, bunch of discriminating stuck up idiots, do not recommend them whatsoever
Lucy Β· 31 May 2019
Agent replied Β· 22 October 2025
Hi Lucy,
Sorry to hear about your opinion.
I can't find anyone on our system with your name. In what capacity did you communicate with us, and do you know who you spoke to?
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5/5
TrustpilotVery informative and pleasant handedβ¦
Very informative and pleasant handed lots of research info on local pricing of properties and what to expect on the current climate
MATTHEW Β· 5 July 2023
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5/5
TrustpilotAlways happy to help you and made ourβ¦
Always happy to help you and made our house sale go so smoothly. Would definitely Recommend.Thank you π
Consumer Β· 3 October 2023
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5/5
TrustpilotChange of Tenant
Everything managed for me, with recommendations, lots of communication. Although need to keep a tight reign on the contractor quotes, and what they execute.
Colin Β· 23 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.