Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmber and Sophie have been incredibly helpful and professional throughout the sale process. They were understanding of my personal circumstances, excellent communicators, and kept all parties in the loop throughout. Thank you!
Jennifer · 26 July 2024
Agent replied · 25 August 2024
Thank you for your 5* review Jennifer. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEntwistle Green In Dale Street really do deserve their 5 star rating, they couldn’t be more helpful when it come to helping me look for my first house. I dealt with a young lad in there called Jamie and his professionalism was outstanding, he communicated with me clearly and went above and beyond the call of duty in helping me could not speak any higher of this company and that young lad
Peter · 23 October 2019
Agent replied
Peter, thank you for your kind words and 5* review of the service from Entwistle Green in particular the professionalism of Jamie. It is great to read that Jamie went above and beyond your expectations in your first house purchase. Best wishes in your new home, Tracey.
★★★★★ 5/5
GoogleVery easy to deal with. Gemma made the process so smooth and would highly recommend!PositiveQuality, Professionalism
Shaun · 26 August 2021
Agent replied
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service delivered by the team in Liverpool. Very professional, constantly keeping us up to date with procedures and time lines. Very helpful answering questions and any queries we had.
Kate · 26 July 2024
Agent replied · 25 August 2024
Hi Kate, thank you for your kind words about our team in Liverpool. We are delighted to hear that you found our service professional and helpful. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWonderful service in particular Aidan was very helpful, thorough and knowledgeable about the area. Would recommend to all my friends and family
Ugo · 23 October 2019
Agent replied
Thank you Ugo for your wonderful 5*review and recommendation of our local Entwistle Green team. Kind regards, Scott
★★★★★ 5/5
GoogleGemma and Ayden are the 2 persons we dealt in Entwistle Green Liverpool on the sale of 2 properties. They were very professional and responsive and were able to guide us through the sales efficiently. They were also good at applying the right pressures at the right time to maintain the momentum; this help a lot to expedite the process. Many thanks.PositiveResponsiveness, Quality, Professionalism
Ah · 22 June 2021
Agent replied · 21 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI dealt with Jamie Clair and he was punctual, professional and simplified the whole process for me. Can't recommend highly enough!
Jamie · 27 December 2019
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna
★★★★★ 5/5
GoogleCannot fault the service at all. Ryan & Tom have been a great help from start to move in day
Chris · 6 December 2024
Agent replied · 10 December 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Chris. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLeah and the lettings team are fantastic. They made the whole process incredibly quick and easy. My property manager John also goes above and beyond. I have no doubt I will be working with Entwistle Green for a long time.
Arthur · 1 December 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleGemma and co of the Liverpool City Branch were excellent agents despite the current world issues.
Thomas · 23 January 2021
Agent replied
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIts a very good experience and our guider rayan helped a lot and we are thankfull for it , best experience ever
ZCX · 4 October 2024
Agent replied · 25 October 2024
Thanks for taking the time to leave us your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend - very professional, helpful and friendly staff.
Big thank you to Hannah for all her help x
Lorrie · 23 October 2019
Agent replied
Many thanks for the great 5* review.
Best wishes, Lucy
★★★★★ 5/5
GoogleI found the staff at Entwistle Green absolutely marvellous.
Amber and Georgina couldn't have done enough to assist with my sale, they got involved from start to finish in pushing thing forward and navigating throughout the process.
Great team. 👍 …
Sofia · 3 April 2025
★★★★★ 5/5
GoogleHad an excellent experience with Amber. Few sticking points due to external factors but Amber chased up the relevant people to bring everything together. Thank you
Sakib · 26 July 2024
Agent replied · 25 August 2024
Thank you for your 5* review Sakib. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDaniel and Gemma were very helpful in my purchase! Recommend to anyone.
M · 30 July 2021
Agent replied · 30 July 2023
Thank you for the great 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional and efficient, Gail Hines has been a great help !
Thanks a lot Gail!
Elsa · 24 June 2020
Agent replied
Hi Elsa, Thank you for taking the time to leave us your 5* review. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleFantastic service from the lettings team especially Leah, found me a property that met all my requirements
Callum · 27 December 2019
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 1/5
GoogleSuch appalling service. If you are a tenant, avoid avoid avoid. Even trying to speak to some one is an uphill battle, the rudeness of some of the staff was insane.. lied to, fobbed off and treated like villains. Please save yourself the aggro and avoid this company. Heartless, money grubbing, tories.
William · 30 July 2022
Agent replied · 30 July 2023
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience all round, special thanks to Jamie and Gemma for helping me with my sale.
Marcus · 27 December 2019
Agent replied
Thank you for your wonderful comments and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.
★★★★★ 5/5
GoogleAll the ladies in the office are very helpful, Nadine was great with my move in.
Dami · 23 October 2019
Agent replied
Thank you Dami for your 5* review of our local Entwistle Green team.
Kind regards, Scott
★★★★★ 5/5
GoogleThe agency was very cooperative and made my move into the new home easy.
Farhan · 17 December 2024
Agent replied · 24 December 2024
Thank you for taking the time to leave us your 5* review Farhan! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDaniel and Gemma were very helpful in my purchase! Recommend to anyone.
Mateusz · 22 January 2021
Agent replied
Thank you for the great 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAyden and Gemma recently helped us to sell our city centre apartment. They were well informed about the apartment building, helpful and professional, securing a sale incredibly quickly. They were able to answer any questions we had quickly and kept us well informed of any updates throughout the process. I would highly recommend using Entwistle Green.PositiveResponsiveness, Professionalism
Lydia · 22 June 2021
Agent replied · 21 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleShocking. tried to move me into a flat that hasnt been cleaned in a long time, kitchen and bathroom are un usable, shower doesnt work, both fridge freezers are full of mould and dirt. … More
Matt · 30 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
