Trusted Agent profile · Liverpool, Merseyside
Verified
★★★★★
354 reviews across 1 platform
Marine Union Buildings, Dale Street, Liverpool, Merseyside, L2 2SH
Part of Entwistle Green, see every office.
Entwistle Green's office in Liverpool, Merseyside, at Marine Union Buildings, is rated 4.6 out of 5 across 354 reviews on 1 platform, including 354 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Entwistle Green, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
GoogleJoanne, Leanne and Charlotte have been very helpful in making my move easy and have assisted me throughout the process. I would highly recommend them .
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleSiobhan and Nicky have been an absolute superstars and cannot fault them. A pleasure to deal with and far better than some of their competitors! Highly recommend!
Thank you for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleA big thankyou to Gemma and Jamie with regards to selling our property. From start to finish the help and professionalism made the process a lot easier and less stressful than we expected. Well done and again thankyou.
Thank you for taking the time to leave us your kind comments. I will make sure the local team are made aware of your 5* review! Best wishes, Amy.
5/5
GoogleThe staff have been very helpful and responded very promptly and they are absolute credit to the company. Offered very good service and sold our property quickly. Overall we are very happy about their service.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleExcellent agency, very lovely staff. I have rented a flat in London Road which belongs to them for more than a year. They were really helpful and I encouraged my colleague to do the same.
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
4/5
GoogleGreat professional service from all of the Dale Street team who were all aware throughout of the details of the property, the progress of the sale and liaised quickly and efficiently with the buyer as appropriate.
Thank you for taking the time to leave us your wonderful comments. Best wishes, Donna.
5/5
GoogleHad the best experience selling my property with Entwistle Green. Excellent commnication and very professional. Gemma and Ayden and the rest of the team are a credit to their profession. Many thanks!
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat customer service any questions answered quick and effectively. Will go out there way to help with anything needed. Easily the best estate agents in the area.PositiveResponsiveness, Quality, Professionalism, Value
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleExcellent agency, very lovely staff. I have rented a flat in London Road which belongs to them for more than a year. They were really helpful and I encouraged my colleague to do the same.
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
5/5
GoogleGreat service from Gemma, first viewer purchased and is completing next week. Great knowledge of Liverpool City Centre Property Market and nothing too much trouble.PositiveResponsiveness, Professionalism, Value
Many thanks for the wonderful 5* review. Kind regards Lucy, Customer Relations
1/5
GoogleVery poor customer service still owe me money and would respond to call back. Stay away from this agents.
I am sorry to read you feel this way. If you wish to contact us via review@countrywide.co.uk with full details I will be able to pass your concerns onward to out dedicated Customer Care Team.
5/5
GoogleGreat service from a friendly and personable team. Gemma, Ayden and Jamie inspire confidence and did what they said...can't ask for more. Smoothest transaction we have ever had...and we have done lots. Thanks.
Wonderful to read Brian that you had a fantastic experience with our local Entwistle Green team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.
4/5
GoogleThe Entwistle Green team were very enthusiastic, combined with excellent knowledge about the property, which gave me the confidence to let them get on with the sale.
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
1/5
GoogleI drove 3 hours to view an apartment only to hear that they do not have the keys and without even apologising. I have not experienced such an unprofessional letting agent before.
Hi. Thank you for taking the time to contact us. I am sorry to see this!! Entwistle Green strives to provide a 5* service to all out our Customers at all times and I am deeply sorry that this has not been the case on this occasion. Please be assured that all feedback is taken extremely seriously and we thank you for bringing this to our attention. Kindest regards, Regan.
5/5
GoogleAmazing work has been done by Jamie Claire. He has supported us throughout our purchasing process. Whenever I called or messaged him he always replied at anytime or any day.
Thank you for such a glowing review of our local team and 5* review! Kind regards, Scott
5/5
GoogleVery good experience and fully recommended. I felt that I was taken seriously and that my wishes and needs were the priority instead of selling me something.
Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleLeah from Entwhistle Green Lettings in Liverpool city centre gave great customer service. Professional, pro active and helpful. Would recommend her to all landlords. Well done Leah!
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
5/5
GoogleI've been working with the team for over 12 months now and always find them professional and respond quickly to my enquiries. I wouldn’t hesitate to recommend them.
Thank you Christopher for your 5* review and wonderful recommendation! Kindest regards, Scott
5/5
GoogleThis company are very professional. In particular my dealings with Ayden Irvine have been excellent. He is very knowledgeable and professional. Thank you
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
GoogleExcellent service from all letting staff; Leanne, Joanne and Charlotte.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleLovely staff (Nicky and Leah, thank you), know what they are doing, I would recommend them for their letting service.
Thank you for taking the time to leave us this fantastic recommendation and 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleJamie has has gone above and beyond in the selling of my property, would highly recommend for a quality service and excellent staffing.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy.
5/5
GoogleBrilliant letting agent! The girls are so friendly and sorted out all the paperwork needed promptly in order to move into our new place. Thanks
Good afternoon, Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Many thanks again for leaving this feedback.
5/5
GoogleBrilliant letting agent! The girls are so friendly and sorted out all the paperwork needed promptly in order to move into our new place. Thanks
Good afternoon, Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Many thanks again for leaving this feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Entwistle Green, Liverpool won Trusted Agent.
