Trusted Agent profile · Liverpool

Berkeley Shaw Estate Agents Liverpool reviews

4.4

★★★★★ Great

297 reviews across 2 platforms

35 Road, Crosby, Liverpool, L23 5SD

Berkeley Shaw Estate Agents's office in Liverpool, at 35 Road, is rated 4.4 out of 5 across 297 reviews on two platforms, including 236 Google reviews rated 4.4.

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4.4 / 5

236

Reviews on Google

This office

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61

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Liverpool office, from every platform, shown as written. First names only.

5/5

Google

A great experience, both during the hunt for an apartment and in support after moving in. Rachel has been particularly amazing in liaising between the landlord and development company.

Will · 4 October 2024

Agent replied · 25 October 2024

Thank you Will. Enjoy your stay

5/5

Google

Absolutely Amazing! What can I say, this was my first time investing in Liverpool and Berkeley Shaw made the process very easy for me! Clare was absolutely amazing, she went above and beyond to help and was always on call and made the process stressed free and smooth! I'll definitely be doing business with Berkeley Shaw again all thanks to Clare!PositiveResponsiveness, Professionalism

David · 13 June 2022

Agent replied · 12 June 2024

Great to hear that David. We will pass on your comments to Claire!

5/5

Trustpilot

Laura was exceptional and answers all…

Laura was exceptional and answers all of our questions and concerns, was highly recommended.

Ashley · 24 February 2026

4/5

Trustpilot

Reliable end to end property's support

Been with them for over a decade now and with people like Kirsty on accounts and more recently Linda on handover/maintenance, I’m very pleased with the comprehensive support. Best CG

Consumer · 9 October 2026

5/5

Google

It was my first time buying a property and I’m pleased with the excellent service provided by Berkeley Shaw Real Estate. Sales manager, Laura Reid, in particular, was very helpful, approachable & quick at responding to any emails / queries etc. It made the whole process of purchasing the property stress free for me. I would definitely recommend Berkeley Shaw Real Estate. Thank you once again for your amazing service.

H · 13 December 2024

Agent replied · 10 January 2025

Thank you Hadia. Laura's sales team work really hard and we are grateful that you took the time to thank her and them!

5/5

Google

It was my first time buying a property and I’m pleased with the excellent service provided by Berkeley Shaw Real Estate. Sales manager, Laura Reid, in particular, was very helpful, approachable & quick at responding to any emails / queries etc. It made the whole process of purchasing the property stress free for me. I would definitely recommend Berkeley Shaw Real Estate. Thank you once again for your amazing service.

Hadia · 11 December 2024

Agent replied · 25 December 2024

Thank you Hadia. Laura's sales team work really hard and we are grateful that you took the time to thank her and them!

5/5

Google

Berkeley Shaw have taken over from PR Lettings. PR Lettings have looked after four of my properties for over 10yrs. I'm happy to know that Kyle and Jade have also moved to Berkeley Shaw where they continue to go above and beyond looking after my properties. It is such a relief to know as they are both very conscientous, professional and caring. They are the best letting agents ever. Thank you both.

Fiona · 21 October 2024

Agent replied · 25 October 2024

Thank you Fiona for your lovely review of our fabulous Kyle and Jade. They are assets to the Berkeley Shaw Team and we have let them about your kind review.

5/5

Trustpilot

I had a wonderful experience with…

I had a wonderful experience with Berkely Shaw as a 1st time buyer the girls were very helpful and very efficient. I dealt with Laura Mostly who was amazing, I would definitely recommend and use Berkeley Shaw again

Luke · 13 June 2025

5/5

Google

I recently bought a property through Berkeley Shaw and they were excellent to deal with, especially Jackie and Kirsty. Made the whole process a lot easier from start to finish. Would recommend to anyone buying or selling!

Mike · 13 February 2024

Agent replied · 12 June 2024

Thank you Mike We really appreciate that. Glad you thought we were excellent.

5/5

Google

I found Emma to be excellent. She was really knowledgeable and able to give really good advice about selling my property and buying another.

Emma · 16 March 2026

Agent replied · 16 April 2026

Thanks Emma, we work hard as does 'Our Emma'. Best wishes

5/5

Google

Our company Merseylec Electrical Services carry out electrical maintenance for many estate agents, landlords and businesses throughout the North West, we started working with Berkeley Shaw in 2018. As electrical maintenance can be so unpredictable and call outs at any times, the guys at Berkeley Shaw make are job really easy , great organisation by the team. Really responsive and great communication that helps us resolve electrical problems without disruption to the tenants or buildings. Great service as always, thanks guys

James · 28 July 2025

5/5

Google

I've recently moved into a new property with the help of Kyle H. He was professional and was always punctual to every meeting, more importantly he was personable and dealt with any issues that arose with the property. He is an asset to the company.

Chris · 24 August 2025

Agent replied · 23 September 2025

Thanks Chris, we are pleased you have had a great experience with Kyle

5/5

Trustpilot

Abigail your a Star

Thank you Abi Volynchook for all your help with the Deposit situation from Logic Estates. We got there in the end. You are very professional and I appreciate that. Many Thanks Keith

K · 19 July 2025

5/5

Google

We have recently completed our move to Formby. The staff at Berkeley Shaw especially Karen where exceptional. Karen was very understanding and helpful. Would highly recommend to buy with. Would definitely use again. (Not for a very long time tho, because we love our house!)

Craig · 13 June 2023

Agent replied · 12 June 2024

That's great to hear Craig. We hear a lot of good things about Karen and the rest of our sales team

5/5

Trustpilot

Extremely helpful

Liam from the Maghull office was extremely helpful and supportive whilst I was going through the process of acquiring our commercial property, even when he was on paternity leave! I would highly recommend recommend their services.

Paula · 21 July 2026

5/5

Google

Berkeley Shaw were so great during our house buying process! They were really fab at keeping us informed and accommodating us with any queries and during the whole process. They were also really friendly and helpful, we mainly worked with Chris and Kerstie. Highly recommend working with them if you’re buying/selling a property!PositiveResponsiveness, Professionalism

Laura · 13 June 2022

Agent replied · 12 June 2024

Thank you Laura!! Great to hear. We will tell Chris and Kerstie

5/5

Trustpilot

An open, honest and brilliant service, what a fantastic team!

Jules and the wider team have been a pleasure to deal with from my very first phone call. I have dealt with many estate agents/agency's in the past and never have I received such a consistent service. Jules in particular, has been exemplary! She provided great advice on the home moving process whilst also giving an in-depth, easy to understand view of the current housing market and what we could realistically expect to sell the house for. I applaud all those at Berkley Shaw for their openess, honesty, diligence and professionalism, my one regret is that I can only award 5*.

Alan · 26 June 2025

5/5

Google

The team at Berkeley Shaw assisted with the purchase of our first home. We dealt with Chris predominantly and we couldn’t fault her. She was extremely helpful and worked hard for us. The team was always available to take calls and assisted us with any needs. My partner and I would definitely recommend Berkeley Shaw!PositiveProfessionalism

Tori · 26 December 2021

Agent replied · 25 December 2024

Thanks for your review Victoria, your new home is amazing. We will make sure Chris is thanked personally. Best of luck to you both. Keep in touch

5/5

Google

We spotted an apartment that we wanted to buy in Crosby and as it was for sale with Berkeley Shaw we appointed them to deal with the sale of our property too. Our house was on the market within days. The viewings were arranged at a time to suit us and we received regular updates by phone call, email and through their online app. All the staff were great, from managing viewings, to relaying offers, and making sure we always knew what was happening. Once we’d agreed the sale/purchase, they chased progress for us, rang us regularly to keep us informed and were always available if we rang them or popped in. They provided a really professional and friendly service. Would highly recommend

Pam · 14 January 2024

Agent replied · 12 June 2024

Wonderful review. Thank you so much and it was lovely working with you!

5/5

Google

I had a brilliant first experience buying a house through Berkeley Shaw - the team are quick to respond, friendly and knowledgable. I’ll be selling through them shortly, hoping for the same amazing experience. It’s refreshing to see them focusing on their marketing and their video & images are very high quality. Such an important thing when you’re buying and selling that’s often overlooked. Thank you in particular to Emma who saw my purchase through to the end. Looking forward to there being many more, Elizabeth

Elizabeth · 21 May 2025

5/5

Trustpilot

Brilliant first experience…

I had a brilliant first experience buying a house through Berkeley Shaw - the team are quick to respond, friendly and knowledgable. I’ll be selling through them shortly, hoping for the same amazing experience. It’s refreshing to see them focusing on their marketing and their video & images are very high quality. Such an important thing when you’re buying and selling that’s often overlooked. Thank you in particular to Emma who saw my purchase through to the end. Looking forward to there being many more, Elizabeth

Elizabeth · 20 May 2025

5/5

Google

The team at Berkeley Shaw assisted with the purchase of our first home. We dealt with Chris predominantly and we couldn’t fault her. She was extremely helpful and worked hard for us. The team was always available to take calls and assisted us with any needs. My partner and I would definitely recommend Berkeley Shaw!PositiveProfessionalism

T · 28 August 2021

Agent replied · 12 June 2024

Thanks for your review Victoria, your new home is amazing. We will make sure Chris is thanked personally. Best of luck to you both. Keep in touch

5/5

Trustpilot

Smooth experience

Jules was extremely helpful and knowledgeable when showing us around the property. We were a bit indecisive and so had multiple viewings but we never had any problems. Maintained good communication throughout and completed with no issues.

Maureen · 3 March 2025

5/5

Google

Laura at Berkeley Shaw was great when helping us sell our home. Kept us updated regularly and handled the sales process efficiently and professionally from start to finish.

Phil · 15 November 2025

Agent replied · 14 January 2026

Thank you Phil. Best of luck with everything

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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