Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA great experience, both during the hunt for an apartment and in support after moving in. Rachel has been particularly amazing in liaising between the landlord and development company.
Will · 4 October 2024
Agent replied · 25 October 2024
Thank you Will. Enjoy your stay
★★★★★ 5/5
GoogleAbsolutely Amazing!
What can I say, this was my first time investing in Liverpool and Berkeley Shaw made the process very easy for me!
Clare was absolutely amazing, she went above and beyond to help and was always on call and made the process stressed free and smooth!
I'll definitely be doing business with Berkeley Shaw again all thanks to Clare!PositiveResponsiveness, Professionalism
David · 13 June 2022
Agent replied · 12 June 2024
Great to hear that David.
We will pass on your comments to Claire!
★★★★★ 5/5
TrustpilotLaura was exceptional and answers all…
Laura was exceptional and answers all of our questions and concerns, was highly recommended.
Ashley · 24 February 2026
★★★★★ 4/5
TrustpilotReliable end to end property's support
Been with them for over a decade now and with people like Kirsty on accounts and more recently Linda on handover/maintenance, I’m very pleased with the comprehensive support. Best CG
Consumer · 9 October 2026
★★★★★ 5/5
GoogleIt was my first time buying a property and I’m pleased with the excellent service provided by Berkeley Shaw Real Estate. Sales manager, Laura Reid, in particular, was very helpful, approachable & quick at responding to any emails / queries etc. It made the whole process of purchasing the property stress free for me. I would definitely recommend Berkeley Shaw Real Estate. Thank you once again for your amazing service.
H · 13 December 2024
Agent replied · 10 January 2025
Thank you Hadia. Laura's sales team work really hard and we are grateful that you took the time to thank her and them!
★★★★★ 5/5
GoogleIt was my first time buying a property and I’m pleased with the excellent service provided by Berkeley Shaw Real Estate. Sales manager, Laura Reid, in particular, was very helpful, approachable & quick at responding to any emails / queries etc. It made the whole process of purchasing the property stress free for me. I would definitely recommend Berkeley Shaw Real Estate. Thank you once again for your amazing service.
Hadia · 11 December 2024
Agent replied · 25 December 2024
Thank you Hadia. Laura's sales team work really hard and we are grateful that you took the time to thank her and them!
★★★★★ 5/5
GoogleBerkeley Shaw have taken over from PR Lettings. PR Lettings have looked after four of my properties for over 10yrs. I'm happy to know that Kyle and Jade have also moved to Berkeley Shaw where they continue to go above and beyond looking after my properties. It is such a relief to know as they are both very conscientous, professional and caring. They are the best letting agents ever. Thank you both.
Fiona · 21 October 2024
Agent replied · 25 October 2024
Thank you Fiona for your lovely review of our fabulous Kyle and Jade.
They are assets to the Berkeley Shaw Team and we have let them about your kind review.
★★★★★ 5/5
TrustpilotI had a wonderful experience with…
I had a wonderful experience with Berkely Shaw as a 1st time buyer the girls were very helpful and very efficient. I dealt with Laura Mostly who was amazing,
I would definitely recommend and use Berkeley Shaw again
Luke · 13 June 2025
★★★★★ 5/5
GoogleI recently bought a property through Berkeley Shaw and they were excellent to deal with, especially Jackie and Kirsty. Made the whole process a lot easier from start to finish. Would recommend to anyone buying or selling!
Mike · 13 February 2024
Agent replied · 12 June 2024
Thank you Mike
We really appreciate that. Glad you thought we were excellent.
★★★★★ 5/5
GoogleI found Emma to be excellent. She was really knowledgeable and able to give really good advice about selling my property and buying another.
Emma · 16 March 2026
Agent replied · 16 April 2026
Thanks Emma, we work hard as does 'Our Emma'.
Best wishes
★★★★★ 5/5
GoogleOur company Merseylec Electrical Services carry out electrical maintenance for many estate agents, landlords and businesses throughout the North West, we started working with Berkeley Shaw in 2018. As electrical maintenance can be so unpredictable and call outs at any times, the guys at Berkeley Shaw make are job really easy , great organisation by the team. Really responsive and great communication that helps us resolve electrical problems without disruption to the tenants or buildings. Great service as always, thanks guys
James · 28 July 2025
★★★★★ 5/5
GoogleI've recently moved into a new property with the help of Kyle H. He was professional and was always punctual to every meeting, more importantly he was personable and dealt with any issues that arose with the property. He is an asset to the company.
Chris · 24 August 2025
Agent replied · 23 September 2025
Thanks Chris, we are pleased you have had a great experience with Kyle
★★★★★ 5/5
TrustpilotAbigail your a Star
Thank you Abi Volynchook for all your help with the Deposit situation from Logic Estates. We got there in the end. You are very professional and I appreciate that.
Many Thanks
Keith
K · 19 July 2025
★★★★★ 5/5
GoogleWe have recently completed our move to Formby. The staff at Berkeley Shaw especially Karen where exceptional. Karen was very understanding and helpful. Would highly recommend to buy with. Would definitely use again. (Not for a very long time tho, because we love our house!)
Craig · 13 June 2023
Agent replied · 12 June 2024
That's great to hear Craig. We hear a lot of good things about Karen and the rest of our sales team
★★★★★ 5/5
TrustpilotExtremely helpful
Liam from the Maghull office was extremely helpful and supportive whilst I was going through the process of acquiring our commercial property, even when he was on paternity leave! I would highly recommend recommend their services.
Paula · 21 July 2026
★★★★★ 5/5
GoogleBerkeley Shaw were so great during our house buying process! They were really fab at keeping us informed and accommodating us with any queries and during the whole process. They were also really friendly and helpful, we mainly worked with Chris and Kerstie. Highly recommend working with them if you’re buying/selling a property!PositiveResponsiveness, Professionalism
Laura · 13 June 2022
Agent replied · 12 June 2024
Thank you Laura!!
Great to hear. We will tell Chris and Kerstie
★★★★★ 5/5
TrustpilotAn open, honest and brilliant service, what a fantastic team!
Jules and the wider team have been a pleasure to deal with from my very first phone call. I have dealt with many estate agents/agency's in the past and never have I received such a consistent service. Jules in particular, has been exemplary! She provided great advice on the home moving process whilst also giving an in-depth, easy to understand view of the current housing market and what we could realistically expect to sell the house for. I applaud all those at Berkley Shaw for their openess, honesty, diligence and professionalism, my one regret is that I can only award 5*.
Alan · 26 June 2025
★★★★★ 5/5
GoogleThe team at Berkeley Shaw assisted with the purchase of our first home. We dealt with Chris predominantly and we couldn’t fault her. She was extremely helpful and worked hard for us. The team was always available to take calls and assisted us with any needs. My partner and I would definitely recommend Berkeley Shaw!PositiveProfessionalism
Tori · 26 December 2021
Agent replied · 25 December 2024
Thanks for your review Victoria, your new home is amazing. We will make sure Chris is thanked personally.
Best of luck to you both.
Keep in touch
★★★★★ 5/5
GoogleWe spotted an apartment that we wanted to buy in Crosby and as it was for sale with Berkeley Shaw we appointed them to deal with the sale of our property too. Our house was on the market within days. The viewings were arranged at a time to suit us and we received regular updates by phone call, email and through their online app. All the staff were great, from managing viewings, to relaying offers, and making sure we always knew what was happening. Once we’d agreed the sale/purchase, they chased progress for us, rang us regularly to keep us informed and were always available if we rang them or popped in. They provided a really professional and friendly service. Would highly recommend
Pam · 14 January 2024
Agent replied · 12 June 2024
Wonderful review. Thank you so much and it was lovely working with you!
★★★★★ 5/5
GoogleI had a brilliant first experience buying a house through Berkeley Shaw - the team are quick to respond, friendly and knowledgable.
I’ll be selling through them shortly, hoping for the same amazing experience.
It’s refreshing to see them focusing on their marketing and their video & images are very high quality. Such an important thing when you’re buying and selling that’s often overlooked.
Thank you in particular to Emma who saw my purchase through to the end.
Looking forward to there being many more,
Elizabeth
Elizabeth · 21 May 2025
★★★★★ 5/5
TrustpilotBrilliant first experience…
I had a brilliant first experience buying a house through Berkeley Shaw - the team are quick to respond, friendly and knowledgable.
I’ll be selling through them shortly, hoping for the same amazing experience.
It’s refreshing to see them focusing on their marketing and their video & images are very high quality. Such an important thing when you’re buying and selling that’s often overlooked.
Thank you in particular to Emma who saw my purchase through to the end.
Looking forward to there being many more,
Elizabeth
Elizabeth · 20 May 2025
★★★★★ 5/5
GoogleThe team at Berkeley Shaw assisted with the purchase of our first home. We dealt with Chris predominantly and we couldn’t fault her. She was extremely helpful and worked hard for us. The team was always available to take calls and assisted us with any needs. My partner and I would definitely recommend Berkeley Shaw!PositiveProfessionalism
T · 28 August 2021
Agent replied · 12 June 2024
Thanks for your review Victoria, your new home is amazing. We will make sure Chris is thanked personally.
Best of luck to you both.
Keep in touch
★★★★★ 5/5
TrustpilotSmooth experience
Jules was extremely helpful and knowledgeable when showing us around the property. We were a bit indecisive and so had multiple viewings but we never had any problems. Maintained good communication throughout and completed with no issues.
Maureen · 3 March 2025
★★★★★ 5/5
GoogleLaura at Berkeley Shaw was great when helping us sell our home. Kept us updated regularly and handled the sales process efficiently and professionally from start to finish.
Phil · 15 November 2025
Agent replied · 14 January 2026
Thank you Phil.
Best of luck with everything
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.