4/5
GoogleRating only, no written review.
Trusted Agent profile · Liverpool
Andrew Louis Liverpool reviews
★★★★★
331 reviews across 2 platforms
8-10 East Prescot Road, Old Swan, Liverpool, L14 1PW
Andrew Louis's office in Liverpool, at 8-10 East Prescot Road, is rated 4.4 out of 5 across 331 reviews on two platforms, including 176 Google reviews rated 4.1.
Reviews
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
Google5/5
TrustpilotGood company
Good company to deal with and response time are quick!
1/5
TrustpilotAwful service
Awful service , unprofessional and not trustworthy. Wouldn’t recommend anyone to deal with this agency! Had a very bad experience with them.
5/5
TrustpilotThanks
Excellent service compared to their neighbours Acumen
5/5
GooglePrescot office have been very supportive and extremely helpful in the letting and sale of my property. Would have no hesitation to recommend their services. Thank you ladies.
1/5
GoogleRating only, no written review.
Agent replied · 27 December 2025
Hello, As you haven't put your name, or your building address, I'm afraid we cannot comment on your review. Obviously, you've made some serious - and accusatory - comments which we do not find acceptable. We do not tolerate discriminatory slander against our team and have reported your abusive comments to Google to have this review removed. Please send your actual complaint to bm@andrewlouis.co.uk for a formal review.
4/5
TrustpilotReally bad service
Worse company I've ever used service is terrible and just bare faced lies from staff .steer clear
5/5
GoogleMy experience with the Prescott staff was very informative and helpful would highly recommend
5/5
GoogleRating only, no written review.
1/5
TrustpilotAbsolutely appalling service and …
Absolutely appalling service and totally unprofessional, never again will I deal with this company
5/5
GoogleExtremely happy with service. Friendly and helpful staff... Thank you!! 5*
5/5
GoogleExcellent customer service, can not recommend enough. Thank you
5/5
TrustpilotGreat experience
4/5
TrustpilotReliable and responsive.
Rating only, no written review.
Agent replied · 12 June 2024
Thank you, Alan. We appreciate you taking the time to write us a review.Please let us know whatever we can do to turn this from a 4* into a 5* review!Best wishes from Andrew Louis!
5/5
TrustpilotRyan came to fix my repair very good
Rating only, no written review.
Agent replied · 12 June 2024
Thank you, Mary. We appreciate you taking the time to write us a review.Best wishes from Andrew Louis!
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you, Wendri! We appreciate you taking the time to leave us a review. Best wishes from Andrew Louis!
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you, Muresan! We appreciate you taking the time to write us a review. Best wishes from Andrew Louis!
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you, Debby! We appreciate you taking the time to leave us a review. Best wishes from Andrew Louis!
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Many thanks, Will! Great to have helped you out.
2/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
We've very sorry to receive this review. Due to the display of the name being 'Eric Lad123', we don't know who this review is from, or what it is regarding. Please can you provide further details? In the first instance, you can send an email to customercare@andrewlouis.co.uk. We look forward to hearing from you so that we can resolve any issues you may have and confirm whether or not this review is actually for this company.
5/5
TrustpilotDave was very helpful
Rating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Hi Lizzie, has this issue now been resolved with the confusion over viewings? If not, please don't hesitate to contact us.
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thanks, Emma - enjoy the sunshine!
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you for reviewing us, Sophie - means a lot to get positive feedback from you. Have a lovely week!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
