Trusted Agent profile
★★★★★
142 reviews across 1 platform
86-88 The Street, Rustington, Littlehampton BN16 3NJ
Leaders Lettings's Littlehampton office at 86-88 The Street is rated 4.7 out of 5 across 142 reviews on 1 platform, including 142 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the Littlehampton office, from every platform, shown as written. First names only.
5/5
GoogleThanks so much Kathy for answering all of my questions. Much appreciated.
Dear Lara, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have a property manager called Courtney Kent. Absolutely excellent and as soon as there is an issue she is on it straight away. She is very understanding with any situation. Thank you for helping us Courtney
Dear Danni Foster Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJames at leaders has been fantastic, he was very helpful with searching for a rental property, very professional
Dear Paul Mead Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFirst enquired about a rental property with Leaders and found them to be friendly and courteous. The service was great as we viewed on a Thursday and had the keys bang on a week later. Jessica and Sally were brilliant and extremely professional. Would definitely recommend.
5/5
GoogleVery happy with the service provided from my property manager - Courtney, she is very responsive and proactive with any issues relating to the property.
Dear Declan Morley-lyne Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleHad a great experience with letting agents in the past but these guys will rip you off.
Dear John Sipson, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleExcellent work by Cortney Kent as property manager, always attentive and resolves problems as quickly as possible
Dear Danny Goncalves Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleAppalling staff don't know what there doing unprofessional especially Carole
Hi Valerie, we're saddened to see that our team in Rustington have received a low star rating following your experience with them. After thoroughly reviewing our systems across Sales and Lettings we have been unable to locate any details for you so are unsure as to the reason behind why we’ve received this review; it can also be noted that we do not have a member of staff named Carole within the team at Rustington. We’d like to have a better understanding of the reasons behind your review and would ask that if you are happy to do so that you contact us on 01344758596 as this will give us the opportunity to find out more and address this with you directly. Kind Regards, Leaders
5/5
GoogleOn the whole experience with Leaders was good. Our property manager Courtney replied promptly to my queries in a friendly and helpful manner.
Dear David Hadland Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSally and her team have been so helpful. Thank you very much
Hi Kev, thank you for taking the time to leave your feedback. We are delighted to hear that you are happy with the service Sally and the team have provided you, and will be sure to pass your kind words along to them.
5/5
GoogleProperty maintenance are great to deal with and communicate well. Courtney has always returned my calls/emails and arranged visits for me.
Dear Sharon Scott Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders made it extremely stress free for us! Very efficient and professional. Special shout outs to Sophie, Tina and Jessica! Thank you so much for the moving in box also💗 …
Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI let a property through Leaders and am very happy with the excellent support I have received from Courtney.
Dear David Cleverly Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThis was our first experience of private letting, under the circumstances everyone I dealt with at leaders were friendly and informative. 7 months into the let agreement and we couldn't be happier with the continued excellent service we have received. Couldn't recommend leaders in Rustington enough 👏
Hi Russ B, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Rustington branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleExcellent service from Courtney (Kent) while I have been a landlord customer of Leaders.
Dear David Lewis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery helpful. I called about a property and although it was already let, Sophie helped me with another property i had seen in Bognor and referred me to them. Sophie's professionalism and helpfulness really stood out.PositiveResponsiveness, Quality, Professionalism
Dear Amy Thank you for your lovely review. It is nice hear that our staff have been so helpful even helping you find a property in another area.
5/5
GoogleHave been renting with Leaders for nearly 4 years. My experience has been good, all maintenance has been carried out when I have needed it, Gillian Clifford who deals with me all the time is amazing! She helps me efficiently and makes me feel like less of a pain :) ...
Hi Sade, thank you for taking the time to leave a review. We will be sure to pass your kind words onto the team, especially Gillian Clifford.
5/5
GoogleSo grateful to Leaders for moving me and my baby into our first flat. Everyone in the office Sophie, Tina, Sally and Caroline have all been so helpful from start to finish. Couldn’t be happier!PositiveQuality, Professionalism
Hello Jordon Wallace Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleThey are efficient , professional and friendly. Moving from outside of the area was made easy and there were no hitches. I would use them again to find a property
Dear Joyce, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleI have a very bad experience with this agency, I would not recommend it to anyone.
Dear Polina Livadari, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleVery good and eficient team xx.
Dear Florim Mihai Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI was impressed with the service I received in the Leaders Rustington office. My requirements were carefully considered and a suitable property was found for me - I didn't feel pressured at all and was very happy with the way everything was handled.
Thanks for the review Michael, we strive to tailor our services to our customers needs, so its always great to get confirmation of that.
5/5
GoogleFantastic service, we had some challenges to begin with, which they worked very hard to help us through. Their No Deposit scheme is awesome, makes life so much easier and also their utility management service is great. Would definitely recommend!!
thank you so much for sharing your positive experience. We’re really glad you feel satisfied with the service you received!
1/5
GooglePoor company to deal with, they do not care about sales. Promised a call back, didn't happen, the tone of the lady that answered the phone was awful as well. Off to another agent.NegativeResponsiveness, Professionalism
Dear Mr Hartley we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the Rustington office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, please contact 01344 753104, or email customerrelations@lrg.co.uk as we would be more than happy to discuss this with you. Mandy Klopper, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders Lettings's Littlehampton office has 142 reviews across 1 platform: 142 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Leaders Lettings is rated 4.7 out of 5 across all 142 reviews, and 4.7 out of 5 on Google from 142 reviews, checked 9 October 2026.
Leaders Lettings, 86-88 The Street, Rustington, Littlehampton BN16 3NJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.