Leaders Lettings reviews

★★★★★ 5/5

Google

Ive had such an excellent experience with Jess and Tina at Leaders Rustington. From start to finish, they’ve been incredibly friendly, professional, and genuinely invested in helping me. Their communication is always clear and timely, and nothing is ever too much trouble. It’s so refreshing to deal with people who truly care about what they do and go above and beyond for their clients. Whether it was answering questions, guiding me through the process, or offering helpful advice, Jess and Tina made everything smooth and stress-free. They’re an absolute credit to the branch, and I can’t recommend them highly enough!

Adi · 19 December 2025

★★★★★ 5/5

Google

Jess at Leaders in Rustington was amazing, friendly, super helpful, and great at communicating. She made everything easy and stress-free, our second time using leaders to find a new property & was a breeze! Thanks to the rest of the team Tina James and Sally for all being helpful & friendly faces huge assets to leaders. Best agent in the village …..Highly recommend!

Georgina · 20 December 2025

★★★★★ 5/5

Google

Jessica at Leaders Estate Agents was really helpful and professional throughout the process. She was easy to communicate with, kept me updated, and made everything straightforward and stress-free. I really appreciated her support and would happily recommend her to anyone using Leaders

Alex · 19 December 2025

★★★★★ 5/5

Google

Leaders in the Rustington office have been managing my rental property for over 15 years and the staff are friendly and professional - Sally Stewart has been a great support to me over the years in advising and helping to resolve issues. My …

Barbara · 16 November 2025

★★★★★ 5/5

Google

Just wanted to say a huge thank you to James, Tina and Sally for all their help. They’ve been so patient and understanding and have supported us every step of the way securing our new family home!

Lauryn · 28 November 2025

★★★★★ 5/5

Google

We have been landlords with Leaders since the 1990s. The service has always been very good and in recent years, excellent. Over the last few months we have been selling the last property in our portfolio. Rebecca Jones at the Rustington Office has been amassing at keep the outgoing tenant completely onside and happy. Our property had been his home since 2005 and it was important to us that he was looked after: he was. Well done Leaders and very well done Rebecca. Best wishes to you all.

John · 18 May 2024

★★★★★ 5/5

Google

James at Leaders Rustington was the most helpful letting agent I've ever dealt with. Patient and kind and very professional at every turn. In previous years with other letting agents this has never been my experience. Thanks to him, our now completed letting has been smooth sailing, and I'd definitely go back to find future rentals, though hopefully that's a way off! Great work 👏

Holly · 6 January 2025

★★★★★ 5/5

Google

Thank you Courtney for all your help and advice with the rental property of my late mother. You were always quick to respond and answer all my queries. You made a stressful and difficult time a little easier. Many thanks!

Laura · 8 August 2025

★★★★★ 5/5

Google

I can’t recommend Rustington Leaders enough. I’m brand new to renting and the rental market on a tight budget with 3 children …

Tasha · 16 December 2025

★★★★★ 5/5

Google

Very polite staff. And also, very responsive of any inquiries, anything like that. Especially been, it's the first time going through a renting situation. As I wasn't too sure of the process, myself And due to my autism, I need to be specifically instructed to do certain things, make sure everything's in order and very clear to understand The procedure

Matthew · 16 March 2026

★★★★★ 5/5

Google

Great service. Helpful team and shout out to Jessica who goes above and beyond.

Darren · 16 February 2026

★★★★★ 4/5

Google

I rent with Leaders, and I couldn’t be happier. I am a single mum with two children, and after been turned down by so many other agencies, Leaders has ticked all the boxes for me. I couldn’t be happier with my property manager, Nicola. She’s always on top of things, and we feel like we have been looked after very well. So for that, I thank Leaders for they great team work, and a massive thank you to Nicola for all a hard caring work with us.

Ana · 18 June 2023

★★★★★ 5/5

Google

Couldn't be happier with Courtney Kent as my property manager. I moved into the flat only a few months ago but she is a vast improvement on the manager at my last place. Polite, efficient, and always available to take my call, it is property managers like her that set the standard for those around her. Thank you Courtney for all your hard work.

Matt · 19 March 2024

★★★★★ 5/5

Google

Kaitlyn Young was extremely helpful when I reached the end of my tenancy

Sheila · 24 December 2025

★★★★★ 5/5

Google

Rebecca Eager has been very helpful. Thank you so much! Charlotte Jordan

L · 19 December 2025

★★★★★ 5/5

Google

We've been private tenants with Leaders @ Rustington since 2017, & the few maintenance issues we've had have been dealt with swiftly, & sympathetically too now that we have a baby. Huge thank you to Courtney Kent for expediting the recent issue, & organising a swift remedy.

Alan · 5 November 2024

★★★★★ 5/5

Google

Fantastic staff, especially Tina, Jess and James!!

Tammy · 21 December 2025

★★★★★ 5/5

Google

We had a problem with some leaks from our bathroom , this was dealt with efficiently and professionally with amazing service from Courtney Kent who is our property manager, thank you so much Courtney this is all fixed and very pleased with the service You are amazing and a credit to Leaders

Pete_Kerry · 18 April 2024

★★★★★ 5/5

Google

My experience dealing with leaders so far has been great. After viewing multiple properties and being unsuccessful I was starting to loose hope. Tina was so kind and generally seemed to care, I was accepted for a house two days later! The communication with Sophie and Caroline has been very good, with both responding to emails/calls very quickly and generally being very kind. I am very thankful for all of they’re help.PositiveResponsiveness, Quality, Professionalism, Value

Lola · 18 June 2022

★★★★★ 5/5

Google

Leaders are very professional and go out of their way to help. Re the property management services, my current property manager Laura Court has been very helpful keeping on top of a fast changing situation for me. Letting is a real challenge these days when rules and regs are changing all the time. Laura has been professional, efficient, and always friendly to talk to.

Jennie · 18 June 2023

★★★★★ 5/5

Google

We are currently moving out of a property managed by leaders and our move date has been moved. We spoke to Courtney as we were very stressed and concerned. Courtney went above and beyond and prevented us being homeless for a few weeks. …

Danny · 16 September 2025

★★★★★ 5/5

Google

I would like to say how wonderful my entire experience with the staff at Leaders has been. They cannot do enough to help the process of renting a property during this pandemic. I have to say that Sophie has been absolutely amazing. Professional, efficient and kind. The icing on the cake was when collecting my keys, I have been given a wonderful moving care box and card. So incredibly kind and thoughtful. Thankyou so muchPositiveResponsiveness, Quality, Professionalism, Value

Jane · 18 June 2021

★★★★★ 5/5

Google

We would like to thank Rebecca Eager for her prompt and professional approach in helping us with the end of our latest tenancy She has been quick to get quotes and ensure work was completed for a quick turnaround. She is always a pleasure to deal with

Sally · 13 July 2025

★★★★★ 5/5

Google

Leaders is an agency that helps you when life gets you down. Professional people who are there for you if you talk to them. Many thanks to everyone for the help you have given over many years. My brother and I are from Romania, and Leaders …

Done · 16 December 2025