Leaders Lettings reviews

★★★★★ 5/5

Google

I have no hesitation in recommending Nicola Frankland, who is my property manager. Nicola is very professional & diligent. Nicola is pleasant to talk to, has terrific communication skills & gets things done. I can rely on her to get back to me if she is otherwise engaged when I get in touch with her. Well done Nicola.

Susan · 18 June 2023

★★★★★ 5/5

Google

Apsolutely amazing staff, they all really helped me get into my property as soon as they could, I had some personal issues which they guided me through and came up with solutions to solve. I cannot thank them enough, they have prevented me and my daughter to become homeless! 5 star to all in the office. Thank you Carol, Tina, Sally and Sophie for all your effort! Thanks from Charlotte Jordan.PositiveResponsiveness, Quality, Professionalism, Value

Lotte · 18 June 2021

★★★★★ 5/5

Google

Leaders are very professional and go out of their way to help. Tina was very welcoming and friendly from the moment of the tour, to finalising the paperwork. Despite the challenges with the rules and regulations she made the transition swiftly and smoothly as possible even got a lovely pampering box for the Mrs highly recommended.

Rich · 18 June 2023

★★★★★ 5/5

Google

We have rented a property through leaders for the last 2.5 hours and has been a good experience. Our property manager Courtney Kent has been excellent. Good communication and resolved property issues quickly

Adamjandrell83 · 19 August 2024

★★★★★ 5/5

Google

Recently rented a property through Leaders Rustington. From the very beginning of my journey I have received exemplary service throughout. Nothing too much trouble, now moved and everything in order with even a welcome box 👍🏡 …

Janet · 16 January 2026

★★★★★ 5/5

Google

I'm a new landlord with two properties, I've had a good experience with Leaders, the flats were rented out quickly, and the service I have received has been professional and friendly. Thank you Sally, Tina and Courtney from the Rustington office.

Jon · 19 March 2024

★★★★★ 5/5

Google

Our property manager Courtney is very efficient when dealing with any problems regarding the property which as tenants, is important to know. We feel Courtney really has our back and is very easy to deal with and very responsive. Thanks Courtney!

Tim · 19 March 2024

★★★★★ 5/5

Google

This is my first time renting with Leaders in Rustington. James has been amazing, very helpful and professional throughout. Tina was also brilliant along with Jessica. What a great team. Thank you for a stress free and pleasant experience

Tracey · 6 June 2025

★★★★★ 5/5

Google

Just want to say a massive thanks to Sophie and the team for getting us in quick only apply Saturday28th and we was in on Thursday 1st all I would say is get your paper stuff in documents so they can get it moving

Leslie · 18 June 2023

★★★★★ 5/5

Google

The team are helpful, professional and easy to deal with. We are very happy with the service that Tina, in particular, has been providing. She has been both available and productive - exactly what we needed to get into our perfect home. I strongly recommend Tina to anyone looking to relocate in the area.

Amanda · 18 June 2022

★★★★★ 5/5

Google

Many thanks for your hard work in looking after us during our tenancy. Any problems have been sorted out promptly and efficiently and we really appreciate Jess, James, Sally and Tina´s help during this time!

Gabriela · 14 November 2025

★★★★★ 5/5

Google

Rebecca has been very efficient and prompt at replying to any of our queries in a polite and professional way. Its great to know that you have someone you can rely on.

Sue · 19 March 2024

★★★★★ 5/5

Google

I have been a landlord for a number of years, and have used leaders as my managing agents for most of them. I have always received great service, whether its from the front office staff like Jessica in the Rustington Branch or Caroline in the Littlehampton branch. Both always friendly and greeted with a smile. They have always found good tenants for me. The property management team in Rustington are always on the ball, and get any problems arising in the properties sorted. Along with Sally the Branch manager, they are all a credit to Leaders and as such would recommend Leaders to anyone looking to rent out a property. 5 years on from my first post above and I still recommend Leaders to any Landlord looking for a efficient agent to manage their portfolio. Courtney in particular has been great sorting out all manner of request for me. A true credit to the team.

Richard · 19 March 2024

★★★★★ 5/5

Google

Leaders property Management We have a new manager of our rental properties what a nice introduction Courtney Kent sent us a lovely email introducing herself & she said she would help us with anything that we required we have had several calls with her & we have found her to be extremely efficient dealing with our maintenance issues which we will feel confident in future for her to handle it’s great to get the feed back as well. We have been with Leaders for many years and have meet many of the team I’m sure Courtney will be a great asset. T Evans

Terry · 19 March 2024

★★★★★ 4/5

Google

Dealt with Rebecca Jones whilst my mother was renting a property. She had a few maintenance issues but these were dealt with prompt and efficiently and excellent communication from Rebecca.

Michelle · 18 April 2024

★★★★★ 5/5

Google

I couldn’t wish for better help, everyone has been so helpful from Sally, Tina, James and Jessica. Leaders Rustington are the best agents.

BARRY · 16 February 2026

★★★★★ 5/5

Google

What amazing customer service. The staff have gone above and beyond to help us move. Everything was explained and nothing was ever to much trouble. We mainly dealt with Tina but if it wasn't wasn't Sally then we would probably still be looking so a massive thanks to them both I highly recommend this branch and all it's staff.

Chelle · 18 June 2021

★★★★★ 5/5

Google

Thank you Courtney Kent for your assistance getting the boiler repaired in the property we rent. Prompt and efficient service. Claire & John

Claire · 27 July 2024

★★★★★ 4/5

Google

I purchased my house in 2019 with Leaders, brilliant end to end ! That led me to use them to rent a garage in Rustington as a managed let by them, this was all going fine until the garage started deteriorating and the situation became complicated as the owner of the property not only lived in the UAE ,but, was also uncontactable as he had passed away and the premises was in probate . It took a long time to sort out and at a cost of damaged belongings , time and money of my own. However, Leaders Rustington as a branch, and the recently appointed staff member to my case(Courtney Kent)managed to resolve it all and even reimburse me for some of the damage and costs. Huge thanks for resolving it all in the end ! Keep up the good work. Paul

Paul · 19 January 2024

★★★★★ 5/5

Google

Have worked with leaders in Rustington for a few years now, friendly staff! Always great to deal with, good communication.

Megan · 16 February 2026

★★★★★ 5/5

Google

Been with Leaders for almost 5 years and highly recommend them, as they did a good job, they have lovely and friendly staff, who are always ready to help us out. My family and I would like to thanks every single staff from Leaders Rustington, specially Courtney, James, Tina and Jessica who I first got in touch to rent my place, 5 years ago. Wish the best of luck to the company.

Narinha · 18 May 2024

★★★★★ 5/5

Google

November 2025. Leaders (LRG) Rustington really are a pleasure to deal with. Tina, Jess, James and of course the Boss Sally really know their stuff of which …

Tritech · 16 November 2025

★★★★★ 5/5

Google

As a contractor I highly rate all the staff at leaders the front of house at Rustington go above and beyond from dealing with tenants …

W · 16 November 2025

★★★★★ 5/5

Google

Just wanted to thank Nicola and the property management team at Leaders in Rustington. I had an issue with a door lock that was very promptly and efficiently dealt with and fixed.

Dylan · 18 June 2023