Trusted Agent profile · Lisburn
★★★★★
2,308 reviews across 2 platforms
14-16 Market Street, Lisburn, BT28 1AB
Part of Reeds Rains Favsco NI, see every office.
Reeds's office in Lisburn, at 14-16 Market Street, is rated 3.9 out of 5 across 2,308 reviews on two platforms, including 348 Google reviews rated 4.9.
Every review we hold for the Lisburn office, from every platform, shown as written. First names only.
5/5
TrustpilotVery helpful and efficient staff
Very helpful and efficient staff, very professional standards all round.
Thank you for your feedback! We're glad you found our team helpful and efficient. It's great to hear that our professionalism stood out!
5/5
TrustpilotTake all the stress out of letting
We have used Reeds Rains in a Bamber Bridge to manage one of our properties in the town and have found the service they provide to be very professional and efficient. They respond quickly to help take the pressure off the landlord when issues arise and make it a stress free process. I have just placed another property with their Chorley branch as opposed to trying to manage it myself as it takes all the work out of it.
5/5
TrustpilotReed Rains Morley Niamh Titterington
Great service Niamh was brilliant. A few hiccups but she was great at getting them resolved. Whole process from start to finish was easy and throughout Niamh was helpful.
5/5
TrustpilotNice staff
Nice staff, Tom took excellent photos 😁
Thank you! :)
5/5
GoogleHad an amazing experience with reeds rains Lisburn, Tracy answered all my questions and was more than helpful the entire process was really fast and easy in comparison to other companies, the house is exactly as it was pictured and I am more than happy with the entire experience.PositiveProfessionalism
Thanks Hannah for your feedback, it is greatly appreciated! Team RR.
4/5
TrustpilotGood customer relations and regular…
Good customer relations and regular follow ups
We appreciate your kind words about our customer relations and follow-ups. We strive to provide excellent service and are glad you noticed our efforts.
5/5
GoogleI cannot recommend Reeds Rains enough. Simon and his team provided excellent customer service and kept in contact with us at every step when we were buying our new house. We couldn't have done it without them.
5/5
TrustpilotVery good friendly and professional…
Very good friendly and professional service
We're so glad to hear you had a positive experience with our team. We strive to provide excellent service and appreciate your kind words.
5/5
TrustpilotBlowing the myth out of the water
RR blow the myth that most estate agents are hapless out of the water! The company culture is remarkable, truly putting the client's needs first and above their own. At the Didsbury branch Connor took the initiative to refer my query to David who sought additional advice from Peter. As a great team they swifly helped me to a happy conclusion on my house sale - despite my not being their client. I am so grateful.
5/5
GoogleI couldn't have asked or hoped for a more perfect experience with the Reed Rains team. Not only did we buy our first house through them, their letting department also helped us put our apartment up for rent, and a new tenant in within a matter of a 2 weeks! Absolutely brilliant staff. Both sales and letting staff were so helpful, immediately responsive and extremely supportive throughout our entire transition of moving house and renting out our old property! Honestly, I haven't dealt with a better estate agency, and I've dealt with quite a few in my time!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotSmashing service
The team were always honest, professional and supportive. Excellent communication.
We are so glad to hear that you had a positive experience with our team. We strive to provide excellent communication and support to all of our customers. Thank you for your kind words.
1/5
TrustpilotTOTALLY INCOMPETENT - NOT WORTH ONE STAR
HULL OFFICE IS NOT WORTH ONE STARTHIEVES!!!!!! AN ATROCIOUS, EXTREMELY INCOMPETENT, DISRESPECTFUL AND UNTRUSTWORTHY SET UP THROUGHOUT, WITH ADDED EXTRAS OF RUDENESS, LIES AND DECEIT THROWN IN FOR FREE FROM THE MANAGER. DO NOT USE ACCOMPANIED VIEWING, LEAVE PROPERTY UNLOCKED, WINDOWS OPENED AND LIGHTS ON. IN FACT, DO NOT USE THEM AT ALL. I WOULD NOT TRUST THEM WITH THE SALE OF A DOLLS HOUSE.
1/5
TrustpilotLiars telling me i have to pay 1 months…
Liars telling me i have to pay 1 months rent and deposit, payed it then when i was moved in they said oh no sorry you dont get your holding deposit back because your short on your deposit by exactly what i paid for a holding deposit. Nathan you sly little boy, shame on you.
Hello Casey - We're so sorry to hear that you have had a negative experience with us, could you please let me know which branch you dealt with so I can feed back to them?Many thanks,Reeds Rains
5/5
GoogleRecently put our property up for rent and a Tenant found extremely quickly. Tracey kept us right throughout the process and we found dealing with her a very pleasant experience and would highly recommend her for your rental needs. Great service!
1/5
TrustpilotAbsolutely appalling service
Absolutely appalling service. Our tenants recommended by reeds rains ransacked our home, didn’t pay rent, utilities for a year and cleverly avoided eviction. All this supported by reeds rains Preston. Don’t know how they can sleep at night.
I’m so sorry you have had a bad experience with us. We aim to provide satisfactory service at all times. If you would like to provide more information regarding your experience with us please email marketing@reedsrains.co.uk and we will be able to look into this matter further. Kind Regards
1/5
TrustpilotHull office has no idea
Hull office has no idea how to manage the chain. Our purchase took twice as long as we expected and throughout we were in an information vacuum. Reeds Rains did not know enough about what was happening further up the chain and didn't attempt to find out. In the end we went over their heads and spoke to the next agent along, who did not have to speak to us at all but was far more knowledgeable and communicative.
5/5
TrustpilotRental and House Sale
Thank you to all the Bamber Bridge staff for the excellent service provided by the lettings team over 13 years of renting and the Sales team for their team work and professional delivery in the sale of my property. When the pressure was on, they delivered and performed a great service. Helen especially in the rental and Alison in Sales, have both personally ensured that the pressure remained on the rental and sale ensuring completion of the property sale. A sterling effort and highly recommended. All calls and e mails responded promptly resulting in a great delivery and service. Thank You.
5/5
TrustpilotExcellent service
Excellent service Friendly and kept us informed with progress
We are so glad to hear you had a positive experience. We appreciate your kind words about our service and our team's communication.
5/5
TrustpilotA thoroughly professional outfit.Very…
A thoroughly professional outfit.Very helpful throughout.
We appreciate your kind words and are glad to hear you found our service helpful. We strive to provide a positive experience for all our customers.
5/5
GoogleExcellent service from Reeds Rains. Would highly recommend. Lara was exceptional throughout and really goes above and beyond. Very attentive and personable service.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotHonest answers
Honest answers to all questions, friendly staff and reliable.
Thank you for your kind words :)
5/5
TrustpilotStaff have been very helpful
Staff have been very helpful, friendly and quick service.
We appreciate your kind words about our staff. We strive to provide excellent customer service, and we're glad you had a positive experience.
5/5
TrustpilotThe st.Helens
The st.Helens. branch This agencie is so well organised and will explain to you everything u need to know when trying to rent a house they have spot on knowledge of the area and are super helpful when looking for a house. The agent that helped me with everything was eleanor smith she helped me find a house after i told her about our struggle finding one that allowed us to have our dogs and we manged to find and secure one within the same week such an amazing agent.
5/5
TrustpilotI’d like to say I am very happy with…
I’d like to say I am very happy with the great service recently provided by Claudia Tarr in the Wilmslow branch, she has been very professional, hard working and patient when finding tenants for my property. She’s an excellent communicator too: she’s willing to talk to you, she keeps you well informed, and takes on board your wishes and opinions. If you are looking for a reputable estate agent, look no further than ReedsRains Wilmslow.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds Lisburn won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 20222022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Reeds Rains (Lisburn) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lisburn.
Yes. Reeds Rains (Lisburn) won Gold for Best Estate Agent Guide 2023 Gold Award, Lisburn branch at EA Masters 2022.
