Every review we hold for the Lisburn office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotThe Plaistow branch is terrible
The Plaistow branch is terrible, very rude staff with very unhelpful and aggressive attitude! The maintenance department team are very unpleasant and unapproachable! DO NOT RENT FROM THESE PEOPLE
Christopher · 17 November 2023
Agent replied · 16 June 2024
Hi Christopher,I'm sorry this has been the experience you have had with one of our branches. We would like to look into this matter further for you, we will send a request for more information and this will come directly from Trustpilot.Regards,Reeds Rains
★★★★★ 2/5
TrustpilotTrying to sell a house has been…
Trying to sell a house has been difficult. Staff telling me that something is a legal requirement, when it is a company policy. Staff do not want to discuss your concerns and the it is nothing to do with me, it is the managers decision, syndrome prevails. Very disappointing.
Andrew · 17 November 2021
Agent replied · 16 June 2024
Hello Andrew, I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: Antonia.Bowler@lslps.co.uk. I will be happy to investigate the matter further.Kind regards, Antonia Bowler, Marketing Assistant
★★★★★ 5/5
TrustpilotI would like to thank Ted from Reeds…
I would like to thank Ted from Reeds Rains Acklam branch who showed us round a property in Marton Manor. Ted was really professional and helpful and was very knowledgeable.
Craig · 27 April 2022
★★★★★ 5/5
TrustpilotReliable
Good team and customer relations is top notch also nice properties
Mustapha · 22 October 2024
Agent replied · 29 December 2024
We appreciate your kind words! We strive to provide excellent customer service and high-quality properties. We're glad you had a positive experience.
★★★★★ 5/5
TrustpilotHassle free service
Hassle free service. Very professional, keeping us updated throughout.
Mr · 21 November 2024
Agent replied · 29 December 2024
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide our customers with a seamless and professional service, and it's rewarding to know we achieved that for you.
★★★★★ 4/5
TrustpilotBamberBridge apartment sale…
The apartment sale was lengthy but Alison at the BamberBridge branch of Reeds Rains was brilliant - helpful, on the ball keeping us updated and always ready with a smile!
Mario · 17 April 2022
★★★★★ 5/5
TrustpilotBurnley Branch
Dealt with Dawn at the Burnley BranchVery helpful, friendly and efficient. Constantly kept in touch, and never a long wait for replies to emails. Pleasure to deal with! Thanks for all the help and paitence!
Abdul · 21 June 2021
★★★★★ 5/5
TrustpilotNiamh has been extremely helpful and…
Niamh has been extremely helpful and very personable, which is a lovely quality and makes the process of looking for a new home much less stressful.Thank you for your help Niamh!
Zc · 21 February 2022
★★★★★ 5/5
GoogleTracey Cordner has been super in keeping track of our rented property, making sure both tenants and us as landlords were happy.
When we came to sell, Grainger was also very helpful.
Well done team.
Heather · 20 June 2021
★★★★★ 5/5
TrustpilotHighly recommend Reeds Rain SALFORD…
Highly recommend Reeds Rain SALFORD QUAYS branch, the service was brilliant!!! Extremely professional and supportive!! Quick responses and helped to sell my property so much quicker via the Modern Auction, massive Thanks to Todd and Averil x
Shorna · 8 January 2021
★★★★★ 5/5
GoogleI bought my first home with Reed Rains and I would highly recommend them. Simon was lovely and answered any queries I had. He kept me up to date with everything that was going on and was very helpful.
Aisling · 20 June 2020
★★★★★ 4/5
TrustpilotSelling
Got things moving fast. Kept us informed and followed up any viewings.
Corgi · 3 October 2024
Agent replied · 22 October 2024
Thank you for your kind words. We appreciate your feedback and are glad to hear you had a positive experience.
★★★★★ 5/5
TrustpilotHighly recommend their Rhyl office
Highly recommend their Rhyl office. Fantastic team who supported us throughout the selling of our property. Tom the manager I would certainly recommend he went above and beyond in assisting us with buying our new property. Always kept in touch checking how everything was going. Friendly and helpful at all times.
Karen · 5 June 2024
★★★★★ 5/5
TrustpilotLauren at Bamberbridge Branch
For over 5 years I have received nothing but excellent service from everyone who works within this team. All have diligently and seamlessly managed my rental property portfolio on my behalf. As proof of the whole teams quality in supporting each other within branch I will particularly mention Lauren who since joining the team, has also smoothly integrated and adopted the same high standards of service practiced by her colleagues, qualities for which I am truly thankful.
Chris · 27 May 2022
★★★★★ 5/5
TrustpilotReeds Rains Experience
Emily & The Reeds Rains Team have been fantastic from the start, organising viewings to the acceptance of our offer. Constant communication throughout the process & made us feel at ease at every step as it can be scary as first time buyers. Thank you very much!
Megan · 14 August 2024
★★★★★ 5/5
TrustpilotLucy was absolutely brilliant with us
Lucy was absolutely brilliant with us, she’s helped all the way through and has kept us updated on everything through it all!
Megan · 26 February 2023
★★★★★ 5/5
GoogleWe recently bought our first home through Lara Spence from Reed Rains. Lara was very professional and delivered us a first class support. We've now moved into our fantastic new home and are delighted the whole process went through so smoothly. Highly recommended.
Danny · 21 June 2018
★★★★★ 5/5
TrustpilotReeds rain Morley branch have been very…
Reeds rain Morley branch have been very professional handling my recent rental. A special mention to Niamh Titterington who has helped me as this was my first time renting a property.
Paul · 10 February 2022
★★★★★ 5/5
TrustpilotSuper professional and responsive.
We recently completed our sale and purchase, with the property we bought being sold via Reeds Rains in St Helens. The process was complex and at times stressful, but the professionalism demonstrated by Emily and Jane at the St Helens branch, was a real help in getting our purchase over the line and complete.Diligent, responsive and understanding are all words I would use to describe how Jane and Emily operated throughout our purchase process.Many thanks again for all your help.
Kevin · 16 December 2021
★★★★★ 5/5
TrustpilotReeds Rains did an excellent job for…
Reeds Rains did an excellent job for our flat purchase. Gemma could not have been more helpful and was always available whenever we phoned. They went above and beyond, even driving to the flat after hours to let us in when we wanted another look around to measure up halfway through the purchase. Great service, thanks guys.
Cheryl · 21 August 2019
Agent replied · 16 June 2024
Hello Cheryl - Thank you for taking the time to write an positive review, we wish you the best in your new home.Many thanks,Reeds Rains
★★★★★ 5/5
TrustpilotGood service from Chester-le-Street branch
Recently bought a house through Reeds Rains Chester-le-Street. Janet and Vicki were helpful and professional throughout and were happy to give solicitors a nudge to help drive the sale through to completion. Very happy with the service I received as a buyer.
James · 25 January 2019
★★★★★ 5/5
TrustpilotDurham Team
Durham TeamSpecial thanks to Paige and Ash for the seamless and painless placement of tenants in my property. It was done super quickly with total ease, professionalism and what was appreciated the most was the friendly demeanour which continues in all communication now.
Jane · 8 March 2018
★★★★★ 5/5
GoogleWould recommend Reeds Rains Lisburn highly. Tracey is extremely helpful and was very prompt in getting back to me even during busy periods, nothing was too much trouble.
Aaron · 20 June 2022
★★★★★ 5/5
GoogleReeds Rains Lisburn provided excellent service throughout the sale. Lara, Simon and Tracey went out of their way to respond to all queries quickly and efficiently. Highly recommended.
Paul · 20 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
