Every review we hold for the Lindley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTracey and Kizzie were absolutely brilliant. They worked tirelessly and kept me up to date with every part of our house sale. I can't recommend Ryder & Dutton too highly.
Tim · 30 April 2026
Agent replied · 12 May 2026
Thank you for such kind feedback, Tim. We are really pleased that you are really satisfied wiht our support. Wishing you well!
★★★★★ 5/5
GoogleWe had a great experience both selling our house and purchasing our new home via Oulsnam (especially when interacting with both Sarah and Claire). They were very attentive, professional, knowledgeable, responsive to emails and good at communicating with solicitors/mortgage advisers, buyers and vendors as needed. They managed to sell our house very quickly, as well as a second time when it initially fell through; and also making us aware of houses which might be suitable for purchase which were about to come on to market. Would definitely recommend!
Alice · 2 April 2026
Agent replied · 2 August 2026
Thank you for your lovely feedback. We are really pleased to hear you had a great experience both selling and buying with us, and that Sarah and Claire were so helpful throughout the process.
It’s great to know we could support you with a quick sale and in finding your new home. We really appreciate your recommendation and wish you all the best in your new home.
★★★★★ 5/5
GoogleGeorgie, Michelle and all the team at Oulsnams Kings Heath were brilliant in guiding me at every stage of the way with the recent sale of my house.
Professional and hugely empathetic, they helped make a long and difficult process easy and were always there for advice and help when needed.
Would recommend 150%!!
Max · 14 September 2025
Agent replied · 14 August 2026
Thank you so much for your kind words. We’re delighted Georgie, Michelle and the Kings Heath team could support you throughout your sale. Wishing you all the best in your next chapter. 🏡 …
★★★★★ 5/5
GoogleHad a lovely experience buying our house dealing with Sarah at Oulsnams in Droitwich. Always came back to me when she promised , always kept us up to date at relevant points. Sarah was very professional and explained things to us so we understood. She saw us through from the beginning to day of completion. Thank you Sarah
Kim · 2 August 2025
Agent replied · 2 August 2026
Thank you for your lovely feedback. We’re so glad Sarah made your home-buying journey a smooth and positive experience. She’ll be delighted to know her support and communication meant so much. Wishing you all the best in your new home.
★★★★★ 1/5
GoogleThey are completely irresponsible and ridiculous. I booked and confirmed a viewing, they changed the time twice. Finally, I received a confirmation by email and time is confirmed. I drove a hour with my family and attended the viewing on time at 10am, Unfortunately, nobody is opening the door, we tried to email or call office won’t be able to reach anyone. After 2 hours, an agency called Norman called me said my time is 11:45am, I said it’s ridiculous & impossible, the confirmation shows it’s 10am how could he lie to us this way? I have the proof and confirmation it’s 10am. This is the worst property agency ever, stay away or you are going to waste your time
Man · 22 March 2026
Agent replied · 15 April 2026
We are sorry that this viewing time had to be rearranged however we did send an e-mail confirmation for the viewing time of 11.45 and a text reminder was also sent.
Thanks, Gareth
★★★★★ 5/5
GoogleI have just purchased my home with Oulsnam in Droitwich. I mainly dealt with Sarah who was extremely helpful, polite and always there whenever I needed her.
I would highly recommend Oulsnam estate agents.
Marie · 2 March 2026
Agent replied · 2 August 2026
Thank you kindly for taking the time to write a great review, your feedback is greatfully appreciated & we wish you all future hapiness in your new home!
★★★★★ 5/5
GoogleWorked with Angela and Sarah continuously on the transaction of selling my flat. They have been always responsive, polite, helpful and organised. They have been no issues with communication and the listing was of a high quality. I would highly recommend them for any future work. Thanks to you all!
Hana · 2 October 2025
Agent replied · 2 August 2026
Thanks so much for your feedback. We’re delighted Angela and Sarah could make the process smooth and enjoyable. Your recommendation means a lot to the team.
★★★★★ 4/5
GoogleWe bought our house through Robert Oulsnam Kings Heath. Various other aspects of the chain were complex so we were in regular contact with the team, particularly Georgie. She was very accessible, professional and personable. She had a completer-finisher approach and helped get our purchase over the line. We were really grateful. Thank you.
Aled · 14 August 2025
Agent replied · 14 August 2026
Thank you for your review. We hope you have settled into your new home.
★★★★★ 5/5
GoogleGeorgie, Michelle and all the team at Oulsnam Estate Agent, Kings Heath did a fantastic job of marketing and selling our family home. We don't live locally and therefore everything was dealt with long distance. Georgie kept us up to date and communication was very easy with her. Many thanks to Georgie and Oulsnams.
L · 14 August 2025
Agent replied · 14 August 2026
It is always nice to hear that the team have done such a great job. I am sure Georgie and the team are very pleased. Thank you for the feedback.
★★★★★ 5/5
GoogleI’m extremely pleased with the service provided by Oulsnam- Droitwich during the sale of my property. Their communication was excellent, Claire, Angela and Sarah kept me informed every step of the way and made the whole process very smooth. …
Marta · 2 January 2026
Agent replied · 2 August 2026
Thank you so much for your kind words. We’re thrilled that Claire, Angela, and Sarah could make your sale smooth and stress-free. Your recommendation means a lot to us.
★★★★★ 5/5
GoogleAs a newcomer to the property market, navigating the intricate maze of buying a home can be a daunting experience. However, my journey was significantly eased thanks to the exceptional support and guidance provided by D'arcy at Oulsnam's Kings Heath office. From the outset, D'arcy's profound expertise and familiarity with the property landscape were evident. She transformed what I anticipated to be a complex process into a seamless and understandable journey, illuminating the path with her knowledge and insight.
In a time when exceptional customer service seems to be a rarity in the UK, my experience with D'arcy has renewed my hope and set a new standard for what I consider outstanding service. Her approach is a blend of professionalism and genuine care, making me feel valued and respected as a client. D'arcy was not only polite and caring but also consistently available to provide guidance at every step of the way, answering questions, and offering advice that was crucial in making informed decisions.
Her dedication to ensuring a smooth transition for me into the property market speaks volumes about her commitment to customer satisfaction. It's clear that Oulsnam, as represented by D'arcy, places a high emphasis on ensuring that their clients' needs are met with empathy, efficiency, and excellence.
D'arcy's remarkable ability to make her clients feel supported and confident is truly commendable. Her tireless work ethic and the personal investment she puts into her role are what make her stand out as an exemplary professional in her field. I cannot recommend Oulsnam, and especially D'arcy, highly enough. She is absolutely amazing at her job and is a shining example of what all customer service experiences should strive to be.
The importance of customer satisfaction cannot be overstated, and my experience with D'arcy and Oulsnam has only reinforced this belief. Her outstanding service has not only made this process enjoyable but has also ensured that I will undoubtedly be returning to Oulsnam for any future moves. D'arcy's exceptional professionalism and kindness have made a lasting impression, and I am deeply grateful for her assistance.
Christopher · 14 August 2024
Agent replied · 14 August 2026
Thank you for the 5 star review. We really appreciate your feedback.
★★★★★ 5/5
GoogleFrom start to finish, Georgie, Michelle, Alison and D'arcy and the rest of the Kings Heath team have been amazing. Georgie has been a great support communicating with me throughout and helping with any queries I've had, making the sale of my property as smooth as possible. Thank you.
Catherine · 14 August 2025
Agent replied · 14 August 2026
So pleased that the sales process was made smooth for you by the team. Thank you for such a lovely review and 5 stars.
★★★★★ 5/5
GoogleStaff at Oulsnams Estate Agents Kings Heath were friendly and committed to providing a great personal and professional service with efficient and speedy communications, all of which helped us achieve a successful completion of sale.
Hilary · 21 December 2025
Agent replied · 21 July 2026
Thank you for your kind words. We’re delighted to hear that our Kings Heath team provided friendly, professional support and helped you achieve a smooth and successful sale.
★★★★★ 5/5
GoogleWe had a great experience buying our new home through Oulsnam in Kings Heath. They made the entire process incredibly straightforward by facilitating and supervising all the property viewings completely to our convenience. When it came to the critical stage, their team expertly assisted in negotiations with the vendor to ensure we successfully achieved the purchase.
Andrew · 15 July 2026
Agent replied · 21 July 2026
Thank you for the wonderful 5-star review! We truly appreciate your kind feedback and hope you're enjoying your new home.
★★★★★ 5/5
GoogleVery happy with the service. The agency is very responsive and made sure the process progressed through all the steps in a timely manner. Although we did disagree on the flat valuation, I did insist on keeping the value I wanted and I luckily it worked well. Dealing with solicitors was not easy, and frankly, if it wasn't for Oulsnam's prompt intervention, the process would have taken longer.
Elena · 14 April 2026
Agent replied · 21 July 2026
Thank you for the 5 star review and we are so happy the Kings Heath office helped you though the process.
★★★★★ 5/5
GoogleSelling with Oulsnam was great, the whole team is friendly, calm and reassuring. Georgie took great pictures of the house and her advice was spot on. Definitely recommend them!
Tess · 21 January 2026
Agent replied · 21 July 2026
Thank you so much for your lovely feedback.We’re thrilled Georgie and the team could make your selling experience calm, friendly, and reassuring. Your recommendation means a lot.
★★★★★ 5/5
GoogleJeff was amazing at his job & spent plenty of time showing us around a house. He’s full of knowledge of the areas and we spent plenty of time there without feeling rushed. You can tell Jeff loves his job & was super enthusiastic
E · 14 August 2025
Agent replied · 14 August 2026
Thank you for your 5 star review. We will pass on your kind words to Jeff.
★★★★★ 5/5
GoogleGeorgie and her team were invaluable for the whole viewing and sale process. They allowed us to view the property multiple times, coordinated with the vendor for various matters, and helped push the exchange process forward. It was a great experience working with them.
Hansong · 14 August 2025
Agent replied · 14 August 2026
We are so pleased you had such a great experience with Georgie and the team. Thank you for the feedback.
★★★★★ 5/5
GoogleWe bought a house through this branch and staff were really helpful.
It took us a little bit of time as sellers solicitors were real pain but the staff were patient and helpful.
Special thanks to Tracey.
Highly recommended.
Muhammad · 2 October 2025
Agent replied · 13 August 2025
Thanks Muhammad, all the best!
★★★★★ 5/5
GoogleHaving used Ryder& Dutton for the sale of my property I found that the staff of Oliver,Tracey,Kizzie and Jo were very professional and always went over and above in the process of my sale and would certainly not hesitate to use them again if ever needed thank you very much guys for your support
Regards Joe
Joseph · 17 June 2026
Agent replied · 12 June 2026
Thank you Joe for your review. We're delighted your sale was such a positive experience and especially pleased to hear you would choose to work with us again in the future. Your support is greatly appreciated!
★★★★★ 5/5
GoogleSelling with Oulsnam has been a very positive experience. Great Team - they are friendly & helpful. Definitely the best Estate Agents in Kings Heath and l wholeheartedly recommend them.
Sonia · 14 December 2025
Agent replied · 14 August 2026
Thank you for the 5-star review and for recommending us. We truly appreciate your kind words and your support, it means a great deal to the whole team.
★★★★★ 5/5
GoogleHi ive had the pleasure of having this estate agents to find a home 2 lovely ladies who helped & advised me on many a difficult time ,Kizzie Costello & Geraldine Marsden who without them it would have been a more arduous journey . Would recommend them 👌 …
Shirley · 15 July 2026
Agent replied · 22 July 2026
Thank you Shirley for your lovely review. We're so pleased we could support you through the more challenging parts of your move. Thank you for your recommendation, and enjoy your new home.
★★★★★ 5/5
GoogleBig thanks to Kizzie for her support with buying our new home. Kizzie kept us well informed at every step, was professional and very friendly throughout. She’s an asset to the team at Ryder and Dutton!
Sinnead · 19 June 2026
★★★★★ 5/5
GoogleI have just completed the sale of my apartment in Huddersfield after what has been an emotional rollercoaster to say the least!
The super team at Ryder & Dutton Huddersfield have been hugely impressive throughout the whole process. Jo Hardcastle, Oliver Blakey, and Megan D’Angelillo have been particularly helpful.
I couldn’t recommend this team enough, they’re all incredibly professional, friendly and knowledgeable.
Thank you all very much!
Oliver
Oliver · 9 February 2026
Agent replied · 9 October 2026
Thank you Oliver for your thoughtful review and recommendation, it means a great deal to hear how pleased you were with the support throughout the process. Wishing you the very best for whatever comes next.
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