Every review we hold for the Lindley office, from every platform, shown as written. First names only.
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5/5
GoogleJo Hardcastle and Kizzie Costello of Ryder & Dutton Huddersfield have been first class for customer service.
Oct 1st 2026
6-months ago they looked after my house valuation. I then decided to sell the property and Jo and Kizzie continued their exemplary customer service. Positive, proactive, professional, a delight to work with. I have no hesitation in adding these comments to my previous notes (below). We successfully sold the house and will ask Ryder and Dutton to help when we sell further properties in our portfolio.
March 2026 Comments.
The timing of their response to my request for a house valuation, the quality of their communications and the output of the visit to my property could not have been better. I am obsessed with customer experience myself and when I get great service it is so much appreciated in a world of mediocre / poor service. Well done to both ladies and Ryder & Dutton. Highly recommended.
Darren Β· 1 October 2026
Agent replied Β· 15 April 2026
Thank you very much, Darren. Your positive feedback is greatly appreciated! What lovely words to read, we are really glad we could provide you with the attentive service you were looking for. Wishing the very best going forward.
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5/5
GoogleBuying our first home felt overwhelming at times, but Sarah Hetherington at Oulsnams made the whole experience so much easier and far less stressful. From the very beginning, Sarah was professional, approachable, and incredibly supportive throughout the entire process.
She kept us updated every step of the way, answered all of our questions quickly and clearly, and always made us feel like a priority. As first-time buyers, we really appreciated her patience, reassurance, and attention to detail.
Sarah went above and beyond to help everything move smoothly, and her communication between all parties was excellent. We genuinely felt we were in safe hands throughout.
We would highly recommend Sarah Hetherington and Oulsnams to anyone buying or selling a property. Thank you for making such an important milestone a positive experience for us.
If there was an option for 10 stars, Sarah would have it!
Eleanor Β· 2 June 2026
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5/5
GoogleWe recently had the absolute pleasure of working with Sarah as our estate agent while purchasing our first home, and we honestly couldnβt have asked for a better experience.
From our very first interaction, Sarah was warm, approachable, and incredibly knowledgeable. As first-time buyers, we had plenty of questions and uncertainties, but she guided us through every step of the process with patience and clarity, always making sure we felt informed and confident in our decisions.
What really stood out was Sarahβs dedication and responsiveness. No matter how big or small our queries were, she was always quick to respond and went above and beyond to keep everything moving smoothly. Her attention to detail and proactive communication made what could have been a stressful process feel seamless and well-managed.
Sarahβs professionalism, honesty, and genuine care made all the difference to us. It was clear that she truly had our best interests at heart, and that level of trust is invaluable when making such an important purchase.
We are so grateful for her support in helping us find and secure our first home. We wouldnβt hesitate to recommend Sarah to anyone looking for an exceptional estate agent.
Thank you again, Sarah!
Caitlin Β· 2 June 2026
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5/5
GoogleAlison was friendly, professional and knowledgeable. Alison was knowledgeable about every property I viewed and about properties new to the market. She booked us in to view properties when there was a cancellation and was helpful regarding future bookings. Thank you for making this whole experience friendly and understanding. π Highly recommend Oulsnam.
Teresa Β· 14 April 2026
Agent replied Β· 21 July 2026
Thank you for the 5 star review and we are so pleased that Alison made the whole viewing experience a successful one.
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5/5
GoogleDawn made us feel so welcome, and even managed to squeeze us in for another viewing on the same day. Gave us great tips about the area, local coffe shops and dog walking routes! 10/10 service - thanks Dawn
Alison Β· 2 July 2026
Agent replied Β· 2 August 2026
Thank you for your lovely review. We're so pleased to hear Dawn made you feel welcome and went above and beyond to help with your viewings. β¦ More
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5/5
GoogleFrom the first point of contact on selling my parents house, Martyn gave some great advice on the option of Fixed Price. From then on I dealt with Kizzie Costello who was fantastic in dealing with the sale. She kept me up to date with what was happening and negotiated with the buyer quickly and effectively. I can 100% recommend her and Ryder Dutton. Thank you very much.
Susan Β· 17 July 2026
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5/5
GoogleWould recommend! My estate agent Kizzie was lovely, friendly, and helpful throughout the process. She kept me updated with any snags in the process so I always knew where I was and what was happening. Itβs the kind of service you donβt get with online-only no-commission estate agents. 10/10 would use again, thank you Kizzie
Swaggy Β· 6 October 2026
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5/5
GoogleSarah has been absolutely wonderful when dealing which the recent purchase of a property. As a first time buyer, everything was a bit confusing for myself but Sarah was always at the end of the phone to answer any questions and responded to emails quickly. Sarah kept me updated throughout the whole process and was very knowledgable, professional and approachable, thank you!
Dawn originally dealt with the viewing of the property and was lovely and knowledgeable.
Sarah Β· 2 May 2026
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5/5
GoogleJo Hardcastle has been an absolute rock of support for us during the sale of our house. Her consistency and determination to move things forward has been exceptional. I would highly recommend anyone to have Jo as their agent. Jo - a million thanks!
Theresa Β· 30 April 2026
Agent replied Β· 12 May 2026
Thanks for the positive feedback. Theresa. Having steady support during a house sale makes all the difference, so it is wonderful to hear how much the dedication and determination stood out to you. Sending our best going forward!
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5/5
GoogleThankyou so much to Angela & the team at Oulsnams, made my first home buying experience a breeze and were so helpful throughout. Everything was well explained and clear the whole way through, thank you again & highly recommend!
K Β· 2 June 2026
Agent replied Β· 2 August 2026
Thank you for your wonderful 5-star review. We're delighted to hear that Angela and the team helped make your first home-buying experience such a positive one. It's great to know you felt supported and well informed throughout the process. We really appreciate your recommendation and wish you many happy years in your new home. π‘ β¦
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5/5
GoogleWhile Oulsnam were acting for the seller and I was purchasing, their assistance in chasing both solicitors and other parties involved in the transaction was immensely helpful. It'd be fair to say that they kept me better informed than my own solicitor, who I was paying! All staff were very professional and helpful, facilitating a second visit and a pre-exchange final check. If I were selling they'd get my business. Thanks to Angela and all.
C Β· 2 May 2026
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5/5
GoogleWell done to Oliver and the team at Ryder and Dutton. House sold on open day. Oliver was calm, professional and a pleasure to deal with. Highly recommend this fantastic team to deal with selling your home!
Joanne Β· 11 June 2026
Agent replied Β· 12 June 2026
Absolutely delighted you felt everything was handled in a way that gave you confidence throughout the process. We appreciate you choosing us to help with your move. All the best going forward, Joanne!
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5/5
GoogleSpecial thanks to Dawn for the helpful tips and advise when we did a viewing with her this weekend. Such a lovely lady who clearly is in the right job and enjoys what she does. β¦
Samantha Β· 2 June 2026
Agent replied Β· 2 August 2026
Thank you for your lovely review. We're delighted to hear that Dawn and Sarah provided such helpful support during your property search. Your kind comments will mean a lot to them both. We appreciate you taking the time to share your experience and wish you all the best with your property journey. π‘ β¦
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5/5
GoogleLong time overdue but I purchased a house which completed in July 24 - almost a year after my initial offer went in. The team at Ryder and Dutton were absolutely fabulous throughout. There was a lot of backwards and forwards when my house sale fell through and everyone went back on the market until we found another buyer and I appreciated the openness and honesty that came across from the team during that time until I had a buyer again and was able to make a reoffer.
My solicitors were absolutely terrible and I just want to give a shout out to Emmy, who is *worth her weight in gold*, who pushed my solicitors on my behalf while I was working. Emmy kept me in the loop to what was going on with the seller's solicitors/what they were waiting for when I hadn't heard anything through my lot. Emmy, you absolutely prevented me from completely tearing my hair out and were such a pleasure to talk to. I cannot thank you enough. I think I'd still be waiting on a completion date without you!
I didn't expect this level of service from an estate agent as a buyer but if ever I decide to move, the Ryder and Dutton team at Huddersfield would absolutely be my first choice. Thanks team!
Pschedelic Β· 15 April 2025
Agent replied Β· 13 August 2025
Thanks for your kind words, glad we could helpπ β¦
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5/5
GoogleWe brought a house and completed today Oliver has been absolutely amazing very helpful from start to finish every call and question answered thank you :)
Shona Β· 3 August 2026
Agent replied Β· 19 August 2026
Congratulations once again, on your completing Shona! Weβre so pleased everything came together and you felt supported from start to finish. Wishing you lots of happiness in your new home!
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5/5
GoogleGeorgie was an absolute pleasure to deal with. She was incredibly responsive and kept me sane throughout a particularly stressful process. Couldn't recommend her and the team at Oulsnam enough!
Matt Β· 7 July 2026
Agent replied Β· 21 July 2026
Thank you for the 5-star review! We're delighted that Georgie and the team could help. We really appreciate your kind feedback and wish you all the best in your new home.
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5/5
GoogleGeorgia and the team were fantastic when it came to selling our property; we honestly couldnβt be happier with the experience. From start to finish, they were professional, knowledgeable, and always went the extra mile to ensure everything ran smoothly.
Communication was excellent, they kept us well informed at every stage and were always available to answer any questions we had.
Would highly recommend. Thank you ladies.
Hollie Β· 14 August 2025
Agent replied Β· 14 August 2026
Thank you for your 5 Star review Hollie. Your feedback is really appreciated.
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5/5
GoogleOulsnam represented the property we purchased and they were fantastic throughout the entire process. Georgie and her team were communicative, always ready to answer questions and provided lots of support and guidance (particularly through some of the more difficult and stressful stages in the process!) - Thank you for all of your help.
Allie Β· 21 December 2025
Agent replied Β· 21 July 2026
Thank you for the 5-star review! We're delighted that Georgie and the team could help. We really appreciate your kind feedback and wish you all the best in your new home.
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5/5
GoogleI have lived in a Ryder and Dutton property for a year that was managed by Iqra Naveed and I was very pleased by the service provided to me. Iqra was always warm, friendly and happy to deal with any issues I had.
I would encourage any prospective tenants to go forward with a Ryder and Dutton property.
Leo Β· 12 October 2025
Agent replied Β· 15 April 2026
Thanks Leo, wishing you the best!
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5/5
GoogleOliver was a massive help and got the deal done quickly and efficiently
M Β· 22 September 2026
Agent replied Β· 8 October 2026
A quick and efficient result is always what we aim for. Thank you for choosing us and taking the time to leave your feedback!
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5/5
GoogleTracey and Kizzie were absolutely brilliant. They worked tirelessly and kept me up to date with every part of our house sale. I can't recommend Ryder & Dutton too highly.
Tim Β· 30 April 2026
Agent replied Β· 12 May 2026
Thank you for such kind feedback, Tim. We are really pleased that you are really satisfied wiht our support. Wishing you well!
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1/5
GoogleThey are completely irresponsible and ridiculous. I booked and confirmed a viewing, they changed the time twice. Finally, I received a confirmation by email and time is confirmed. I drove a hour with my family and attended the viewing on time at 10am, Unfortunately, nobody is opening the door, we tried to email or call office wonβt be able to reach anyone. After 2 hours, an agency called Norman called me said my time is 11:45am, I said itβs ridiculous & impossible, the confirmation shows itβs 10am how could he lie to us this way? I have the proof and confirmation itβs 10am. This is the worst property agency ever, stay away or you are going to waste your time
Man Β· 12 April 2026
Agent replied Β· 15 April 2026
We are sorry that this viewing time had to be rearranged however we did send an e-mail confirmation for the viewing time of 11.45 and a text reminder was also sent.
Thanks, Gareth
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5/5
GoogleWe had a great experience both selling our house and purchasing our new home via Oulsnam (especially when interacting with both Sarah and Claire). They were very attentive, professional, knowledgeable, responsive to emails and good at communicating with solicitors/mortgage advisers, buyers and vendors as needed. They managed to sell our house very quickly, as well as a second time when it initially fell through; and also making us aware of houses which might be suitable for purchase which were about to come on to market. Would definitely recommend!
Alice Β· 2 April 2026
Agent replied Β· 2 August 2026
Thank you for your lovely feedback. We are really pleased to hear you had a great experience both selling and buying with us, and that Sarah and Claire were so helpful throughout the process.
Itβs great to know we could support you with a quick sale and in finding your new home. We really appreciate your recommendation and wish you all the best in your new home.
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5/5
GoogleHad a lovely experience buying our house dealing with Sarah at Oulsnams in Droitwich. Always came back to me when she promised , always kept us up to date at relevant points. Sarah was very professional and explained things to us so we understood. She saw us through from the beginning to day of completion. Thank you Sarah
Kim Β· 2 August 2025
Agent replied Β· 2 August 2026
Thank you for your lovely feedback. Weβre so glad Sarah made your home-buying journey a smooth and positive experience. Sheβll be delighted to know her support and communication meant so much. Wishing you all the best in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.