Every review we hold for the Lindley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a wonderful experience with Ryder & Dutton, and especially with our agent- Kizzie. She was incredibly polite, kind and professional throughout the purchase of our home. She consistently went above and beyond to chase vendors and solicitors, keep things moving and make sure everything was progressing, even when the process took longer than expected.
We are genuinely grateful for all her help and support and are very happy with the service we received. She is a credit to Ryder & Dutton, and I’m sure she will go far with her dedication and excellent customer service. I would also like to thank Oliver who stood in the gap a few times. He was incredibly superb. I can not remember everyone’s names but I would recommend Ryder and Dutton any time, any day.
Thank you so much.
Ebosereme · 17 September 2026
Agent replied · 8 October 2026
Thank you so much. Your patience throughout the longer journey is really appreciated, and we’re happy our team could keep things moving and support you along the way. It means a lot to know you’d recommend us so highly. All the best!
★★★★★ 5/5
GoogleMy mother recently purchased a new home through Ryder & Dutton at Lindley.
Kizzie was excellent in keeping her up to date - always patient and reassuring and willing to find answers to all her questions. She also communicated regularly with the solicitor to make sure things kept moving.
My mother would also like to commend Oliver who was very welcoming when answering the phone and very reliable at passing on questions to Kizzie or finding the answers himself.
An excellent service from the whole team from start to finish - she would highly recommend them.
Alison · 17 August 2026
Agent replied · 19 August 2026
Thank you Alison - it’s lovely to hear your mother felt reassured and well looked after throughout her purchase. We’re glad the whole team helped keep things moving and made the experience a positive one. Thank you for the recommendation and wishing you and your mother all the best!
★★★★★ 5/5
GoogleWe used Ryder & Dutton to sell a family home. From start to finish, they were extremely professional, whilst also being very friendly and approachable. Kizze Costello was our main point of contact, and she kept us up to date with each step of the process. She made us feel very relaxed and calm, giving plenty of reassurences when needed! I would have no hesitation in using Ryder & Dutton again. Thank you so very much to you all.
Dorothy · 17 August 2026
Agent replied · 29 July 2026
Thank you Dorothy for your wonderful review. We're grateful you chose us to help with your family home, and it's fantastic to hear you felt supported and reassured throughout the sale. We truly appreciate your recommendation and look forward to helping you again in the future. All the best!
★★★★★ 5/5
GoogleRyder & Dutton were very professional from the very beginning of the sale process which was a very emotional process for me as I was selling our family home after my husband passed away. There were a few problems along the way but Jo Hardcastle in the Lindley office went above and beyond to be both sympathetic and supportive throughout. She was very professional and kept me updated throughout. Ensuring that the final sale went through to completion quickly and smoothly. Big Thank You to you Jo.
Elaine · 17 July 2026
Agent replied · 29 July 2026
Thanks Elaine for sharing such a heartfelt review. We truly appreciate the trust you placed in us during such an important and emotional time, and we're pleased we could provide the support and reassurance you needed. Wishing you all the very best, and thank you again for your kind words.
★★★★★ 5/5
GoogleWould highly recommend Georgie and the team at Oulsnam in Kings Heath. We sold our house and bought our new one with them and they were great throughout the process. We got a huge range in quotes for the house we were selling, Oulsnam came in in the middle with a sensible suggestion and we got an asking price offer within a week. Then when the owners of the house we were buying came to them for a valuation they thought of us and we got to view it, make an offer which got accepted before it went on the open market, creating a very seamless process! Their communication was excellent throughout. Estate agents have a generally bad reputation but can only recommend this team!
Francesca · 7 July 2026
Agent replied · 21 July 2026
Thank you for the 5-star review! We're delighted that Georgie and the team could help. We really appreciate your kind feedback and wish you all the best in your new home.
★★★★★ 5/5
GoogleI can’t recommend this estate agent highly enough. From the very first conversation through to completion, the entire team was professional, responsive, and genuinely committed to making the process as smooth and stress-free as possible. Their knowledge of the local market was outstanding, and they went above and beyond to ensure everything stayed on track. What really stood out was their personal approach and dedication to customer service. They made us feel valued every step of the way and handled any challenges efficiently and professionally.
Once again a massive thankyou to Sarah and the team
Dan · 2 July 2026
Agent replied · 2 August 2026
Thank you for your fantastic review. We’re delighted to hear that Sarah and the team provided such a professional and supportive service throughout your journey.
It’s wonderful to know that their local knowledge, communication and personal approach helped make the process as smooth and stress-free as possible. We’ll be sure to share your kind words with Sarah and the team.
Thank you for your recommendation, and we wish you all the best for the future.
★★★★★ 5/5
GoogleAs a first-time buyer, I was naturally nervous about the whole process, but Oliver at Ryder & Dutton made everything so much easier from the very beginning. He was always available to answer my questions, no matter how small, and took the time to explain each stage clearly.
Thanks to Oliver, what could have been a daunting process turned into an exciting and enjoyable journey. I couldn’t have asked for better support as a first-time buyer and would highly recommend him to anyone looking to buy a property. Thank you again!
Annalise · 17 June 2026
Agent replied · 12 June 2026
Congratulations once again on your first home Annalise, and thank you for such a lovely review! Taking that first step onto the property ladder can feel daunting, so we're delighted your purchase felt exciting rather than overwhelming. We wish you all the very best as you settle into your new home.
★★★★★ 5/5
Googlethank you to the team at Ryder & Dutton , for the seamless transition of the move from the Rep of Ireland to the UK , due to the teams expertise & commitment to their work , we managed to get everything across the line in a matter of 3 months , which myself and my husband did not think would have been achievable , a big thank you to Oliver & Kizzie , who looked after us through this process , i cannot thank them enough truly amazing , and a credit to the Company of Ryder & Dutton .
Fiona · 17 May 2026
Agent replied · 12 May 2026
Thank you for such thoughtful feedback, Fiona. Moving countries is a huge life change, so getting everything completed within three months must have been incredibly rewarding. We are delighted the experience felt smooth and well supported from beginning to end!
★★★★★ 5/5
GoogleHi,
We recently purchased a property in Huddersfield and Kizzie Costello and the team were extremely helpful and professional and when things seemed to be going awry she always gave an honest and factually accurate version of the events, this made things far easier from our perspective and everything went through smoothly in the end, thank you very much
David · 17 August 2026
Agent replied · 19 August 2026
Clear and honest communication is what we ensure throughout, so we are really pleased this helped you. We’re glad everything came together smoothly in the end. Thank you David for trusting us with your purchase!
★★★★★ 5/5
GoogleFrom our first meeting through to the advice on photos and the final listing, it was clear that Oulsnam’s professional approach is ahead of the competition. Georgie Cole, their Senior Valuer, was particularly helpful in keeping the chain together. She was proactive and a consistently friendly voice at the end of the phone, which gave me a lot of confidence whenever I had a query.
The listing itself looked great, and her recommendation of a video tour instead of a 360 tour worked well to show the property's proportions accurately. Georgie is knowledgeable on the locality, and her commitment was evident when she helped me clear the space for photographs and kept things moving with the sellers' legal team near the end. I’ve already recommended them to a passer-by who saw the sign outside, and I’m very grateful to the whole team for their hard work.
Philip · 14 March 2026
Agent replied · 21 July 2026
Thank you for sharing your experience. We’re delighted that Georgie and the rest of the team provided such professional, proactive, and friendly support throughout your sale. It’s wonderful to hear that the listing and video tour highlighted your property so effectively and that their guidance gave you confidence at every stage. We really appreciate your recommendation and kind words.
★★★★★ 5/5
GoogleRyder & Dutton were wonderful throughout the purchase of our lovely new home! Jo Hardcastle was excellent end to end. She is so passionate about her work and goes out of her way to answer questions and follow up on details. Jo and team really were excellent and made the whole process smooth and efficient! I would certainly recommend and thanks again Jo & team!
Duncan · 17 June 2026
Agent replied · 12 June 2026
Congratulations once again on your new home, Duncan. It's lovely to hear your purchase progressed so smoothly, and we're grateful for your recommendation! We hope you're enjoying settling in and making it your own.
★★★★★ 5/5
GoogleHonestly don’t think we would be in our dream house now if it wasn’t for Oliver.
We viewed a house with R&D and although we didn’t go with that one in the end Oliver kept in contact with us and I remember thinking - I wish I had somebody like Oliver selling our house. The agent we were with was poor at keeping in touch with us. After speaking to Oliver he got us an appointment with another branch to put our property on the market and within a week our property was sold!! Thanks for the part you played Oliver!
Naomi · 8 October 2026
★★★★★ 5/5
GoogleI have to say Ryder & Dutton are the best Estate Agents around. They keep you well informed and go over and above to support you in your move, from both a selling and purchase aspect where they can. I can’t thank Kizzie Costello enough for all of her help over the last 6 months, she is worth her weight in gold!!! Thank you! 🤩 …
Rachel · 9 June 2026
Agent replied · 12 June 2026
Thanks Rachel for such a fantastic review. Your kind words mean a great deal, and we're delighted we could help make your move a success!
★★★★★ 5/5
GoogleI have had a great experience with the Oulsnams Team, Kings Heath. Michelle, Georgie and Cacie dedicated their time and profession input to get the best viewings for our home. Super service and quick feedback enabling us to consider potential offers in a timely manner. I would like to thank Oulsnams for their efficient service and their continued commitment to selling our home.
Otto · 21 June 2026
Agent replied · 21 July 2026
Thank you for the 5-star review. We truly appreciate your kind words and your support, it means a great deal to the whole team.
★★★★★ 5/5
GoogleWe booked Ryder & Dutton to help us sell our house, and Kizzie and her team were brilliant from start to finish. We were kept well informed at every stage, they were very responsive to emails / phone calls, and it made the whole process very smooth going with no hiccups. Thanks Kizzie!!
Laura · 18 August 2026
Agent replied · 19 August 2026
A smooth sale with no hiccups is exactly what we like to hear and aim for, thank you Laura. We’re really pleased you felt informed and supported throughout. Thank you for choosing us!
★★★★★ 5/5
GoogleReally fantastic and supportive from beginning to the end. Special Mention to Kizzie who kept me up to date throughout and was always very friendly and helpful with any stresses or worries that I had!
Also a mention to the move manager Veda who finally got us through that finish line!
Jo Hardcastle who came initially was also fantastic and walked me through everything!
Tom · 22 May 2026
Agent replied · 12 May 2026
Thank you, Tom. Really appreciate you sharing your experience of a strong level of support from start to finish, especially during the more stressful moments along the way. We are so pleased everything came together, all the best!
★★★★★ 5/5
GoogleWe had a great experience with Oulsnam Estate Agents in Droitwich. Sarah Hetherington was our estate agent and she could not have been more helpful. She understood our reason for selling and offered fantastic support throughout the process. She was very kind, extremely professional and determined to see the sale through to completion. I would not hesitate to recommend Sarah and Oulsnam Estate Agents if you are looking to sell your house.
Richard · 2 March 2026
Agent replied · 2 August 2026
Thank you for sharing your experience. We’re delighted that Sarah was able to provide such helpful and professional support throughout your sale. We really appreciate your recommendations.
★★★★★ 5/5
GooglePurchased my property through Ryder and Dutton and it was such a smooth process from start to finish. Very professional and a special thanks to Kizzie and Nicole whom would call me every week with an update and liaise with both solicitors to make sure we made good progress to complete. Will be using you guys in the future
Umar · 7 June 2026
Agent replied · 12 June 2026
Thanks Umar for your review! We are delighted the regular updates helped make the journey to completion feel smooth and well managed. We look forward to helping you again in the future.
★★★★★ 5/5
GoogleWe had a great service through Ryder and Dutton. After having a bad experience with a different agency, they have been absolutely fabulous and so helpful selling our house super fast! Special thanks to Oliver for being so attentive, keeping us updated throughout the whole process and just being a lovely estate agent to work with. Would definitely recommend!
Deven · 22 May 2026
Agent replied · 12 May 2026
Thank you Deven! Selling your home so quickly after a disappointing experience elsewhere must have been a huge relief. We really appreciate the recommendation and your lovely feedback.
★★★★★ 5/5
GoogleOulsnam were excellent from day one of marketing my property through to completion. What really stood out was their communication, the small team is very approachable, personable, and always easy to get hold of. When navigating the usual hurdles and delays, they worked tirelessly to resolve issues and keep the chain moving. Professional throughout.
R · 21 June 2026
Agent replied · 21 July 2026
Thank you for your wonderful review. We’re delighted to hear you had such a positive experience. It’s great to know our communication and approachable team made a real difference, and that we were able to help keep things moving throughout. We really appreciate your kind words and wish you all the best for the future. 🏡 …
★★★★★ 5/5
GoogleExcellent experience selling our house thanks to Georgie, Michelle, and Allison who were a delight to deal with. They were highly responsive, dealt with things promptly and were flexible with any of our requests even when complications happened in our chain. I would highly recommend and I wouldn’t hesitate to use the services at Oulsnam KH branch again. Thank you
Fawaz · 21 April 2026
Agent replied · 21 July 2026
Thank you for your wonderful feedback. We are delighted to hear that Georgie, Michelle, and Allison provided such a positive experience during your sale. It is great to know they were responsive, flexible, and supportive throughout, especially when dealing with complications in the chain. We really appreciate your recommendation and kind words.
★★★★★ 5/5
GoogleI had the pleasure to of buying my first house and Oliver was the one who made it happen he was easy to talk to and answered all my questions and responded to my emails pretty quick
Dean · 23 September 2026
Agent replied · 8 October 2026
Thank you Dean! Buying your first home is such a special milestone, and we’re glad you always felt comfortable asking questions along the way. Thank you for trusting us to be part of such an exciting time.
★★★★★ 5/5
GoogleWe have just purchased a house through Ryder & Dutton, the service we received from Kizzie was absolutely outstanding. She was professional, supportive and friendly throughout, and kept us up to date with progress at all times. Kizzie is an absolute credit to the company.
Sharon · 24 July 2026
Agent replied · 29 July 2026
Thank you Sharon for your wonderful feedback. We're so pleased your purchase was such a positive experience and that you always felt informed along the way. We hope you're settling into your new home and making lots of happy memories!
★★★★★ 5/5
GoogleAngela appraised the property with passion and enthusiasm, not experienced by other agents.
They treated the property with respect, and with interest for selling the house. Good communication and excellent in negotiation. Sarah was superb and friendly in her approach.
I would not hesitate in recommending their services.
Mary · 2 July 2026
Agent replied · 2 August 2026
Thank you for your wonderful review. We're delighted to hear that Angela and Sarah provided such a positive experience throughout the sale of your property.
Their passion, communication and commitment to achieving the best outcome for our clients are qualities we truly value, and we’ll be sure to pass on your kind words to them both.
Thank you for your recommendation, and we wish you all the very best for the future.
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