Jackson-Stops Lindfield reviews

★★★★★ 5/5

Trustpilot

Excellent professional service

We used the Jackson-Stops team in Shaftesbury to market our house recently and we are so glad we did. Their approach from start to finish was excellent in every way. We were particularly impressed by the care they took over the photographs and presentation of the house, and by the fact that the whole team came to see the house before it was listed, to ensure they all understood the property's features and selling points. The pre-sale advice we received was relevant and helpful. The team achieved a very good sale for us during a difficult market period and helped us negotiate a final price we were more than happy with. Overall we would thoroughly recommend them to anyone with a distinctive property to sell and seeking a first-class estate agent service.

Steve · 8 November 2024

★★★★★ 5/5

Trustpilot

the best estate agents around

the best estate agents around, truly a seamless and easy experience, moving/renting/referencing can be really stressful but the team make things really quick and stress free. the girl who moved me into my property is no longer with the company but the level of professionalism is still brilliant. i had a leak which was resolved really quickly, their communication with this issue and in general was 10/10. they really do set an example of how estate agents should be 👏🏼💘

Shauna · 7 November 2024

★★★★★ 5/5

Google

I can't praise James Du Pavy enough after dealing with my mums purchase. Constant communication throughout and Lilly went above & beyond chasing enquires. Nothing was too much trouble, always replied to phone calls or emails. Even when she …

Emma · 19 June 2024

★★★★★ 4/5

Trustpilot

Professional service in a difficult market

We are grateful to the agents at Woburn who sold our family home. They were professional and tenacious in finding us a buyer and then managing a plethora of queries from him. Although the experience was protracted and the outcome not quite all that we hoped for, in a difficult market we appreciated the advice we were given and consider the experience a success.

Claire · 27 May 2025

★★★★★ 5/5

Trustpilot

I could not recommend Jackson Stops…

I could not recommend Jackson Stops more highly and if I could give 10 stars I would. Aside from Toby and the team being the utmost professionals, they are just lovely people who simply get the job done. Toby and Jackson Stops say what they do, and do what they say, its as simple as that. Well done Toby, Guy & Alice for all your hard work, it is very much appreciated.

Donna · 18 August 2021

★★★★★ 5/5

Trustpilot

James saved the day - and the home purchase!

We were buyers of a property listed by Jackson Stops. We experienced some uncertainty towards the end of the conveyancing process and were nervous that the entire sale would fall apart. Thankfully, the communication from James and Ria was positive, consistent, and of high quality. If James said he would contact me by the next morning with news, he did. I credit them with saving the entire purchase. Very grateful for their efforts!

Erin · 11 June 2021

★★★★★ 5/5

Trustpilot

Brilliant service

Huge thanks to Anthony and Lucy at Jackson-Stops Hale. They have been so professional and efficient through out the whole process of selling our home. It is really wonderful to have an estate agent with integrity as well as experience. Anthony has been amazing through the whole process. We felt completely confident and safe in his expertise. The whole team at Hale have been incredible. We are so grateful. Thank you.Geraldine and Mike

Mike · 13 May 2021

★★★★★ 5/5

Trustpilot

All down to Laura and her expertise in…

All down to Laura and her expertise in handling properties to let. We absolutely admire her straight forward common sense approach to letting She handles the transition of properties with ease and installs confidence through out. We are happy using J-Stops but would always want Laura to handle our business

Keith · 15 October 2025

★★★★★ 5/5

Google

Nothing but praise for Toby, Guy and the team. Absolute first rate service from initial valuation of our house, managing (a sometimes tumultuous!) sales process, through to a successful completion. Ours was far from a straightforward sale due to a number of odd covenants in out title deed. However, Toby didn't miss a beat in helping us to navigate these complexities. Heartily recommended.

Piers · 5 October 2022

★★★★★ 5/5

Trustpilot

Friendly professional and helpful…

Friendly professional and helpful service, nothing was too much trouble and we found the buying experience to be completely hassle free. Matters progressed without any hitches and we were kept fully informed from start to finish and nicely rounded off with a bottle of Champagne on completion. We can thoroughly recommend Ria and James at Jackson-Stops who we feel acted honestly and with great integrity Great service.

David · 11 April 2022

★★★★★ 5/5

Trustpilot

Excellent service from Jackson Stops

We sold our house through Jackson Stops, Bury St Edmunds, finally completing earlier in the year. Throughout the rather prolonged process (caused by complications in the chain) the agent, Rosanna Diaper couldn’t have been more helpful. She worked very hard to keep the chain together and constantly kept us in the picture. Of all the professionals we dealt with, she was the one who “went the extra mile” and in our view was mainly responsible for steering the process to a satisfactory conclusion.

Customer · 11 October 2024

★★★★★ 5/5

Trustpilot

Wonderful Team

I have been renting my property out through Jackson-Stops for a number of years and the lettings team are excellent! They are extremely efficient, helpful and always on the end of the phone. Would throughly recommend if you are looking to rent out a property.

Vicky · 26 November 2025

★★★★★ 5/5

Trustpilot

Highly recommend

Highly recommend! Laura from the rental department (Bury St Edmunds branch) has always demonstrated exemplary professionalism and efficiency. The process of enquiring, applying for and subsequently renting a property through Jackson Stops has been easy to navigate and thus a positive experience. Many thanks once again to Laura!

Portia · 21 October 2025

★★★★★ 5/5

Trustpilot

Reliability and efficiency

For over 20 years, JSS has been my reliable agent even when I am miles away. There accounting system is clear and accurate, and my queries are promptly clarified. Above all, my contact officer Ms Margaret Heath has been most efficient and helpful. Thanks a lot to you all.

Liza · 24 October 2023

★★★★★ 5/5

Trustpilot

Sherborne house sale

Very pleasant people,good communication,great negotiation and such a speedy transfer…Highly recommended

Tim · 9 August 2026

★★★★★ 5/5

Trustpilot

I cannot speak highly enough of the…

I cannot speak highly enough of the service I receive from Loren Pogue at JS.She is incredibly efficient and always so helpful whenever any issues arise-nothing is ever too much trouble for her. She handles everything promptly and professionally, and she's an absolute delight to deal with. It's rare to find someone so reliable and pleasant in this industry. A real asset to the team!

CAS · 14 April 2025

★★★★★ 5/5

Trustpilot

Getting things done

I've really appreciated dealing with Tallulah Keating, she's lovely in her approach, but also extremely efficient in getting things actioned and dealt with. She also communicates constantly so you have visibility of what is happening, which hasn't always been the experience I've had. So thank you Tallulah, much appreciated!

Loraine · 14 October 2023

★★★★★ 5/5

Trustpilot

Best Agent Ever

Loren Pogue is the best agent ever. Always on top of everything pertaining to us and Carrigshaun

Shawa3251 · 4 April 2025

★★★★★ 5/5

Trustpilot

Amazing team!

Chloe and the team were amazing. They helped find a house before it was even on the market!

Mark · 19 March 2025

★★★★★ 5/5

Trustpilot

Emma and Ed were very responsive and…

Emma and Ed from the Newmarket Office were very responsive, professional and helpful throughout the sale of our mother's property.

Julie · 17 February 2025

★★★★★ 5/5

Trustpilot

Sale Experience

Throughout the process of our sale, Jackson Stops wonderful Shaftesbury Team were at all times, responsive, constructive and extremely helpful wherever we had moments of doubt. In particular, at crucial moments in the sale they were able to 'helicopter' above the emotionality that inevitably accompanies a house sale or purchase and provide laser like advice which was so much appreciated. Another strong quality was the overlapping of the whole team with each knowing the others updates so that whoever answered the call or email, they were able to instantly respond. All the staff were unfailingly cheerful and courteous at all times and there was never a time when a call or email wasn't responded to. All in all, one of our best experiences todate and we would have no hesitation in recommending a would be buyer or seller to the JS Shaftesbury team led by James.

MURRAY · 24 August 2024

★★★★★ 1/5

Trustpilot

Review for Jackson Stops

Review for Jackson Stops Well, not sure where to start but at first interaction I thought professional, credible and personable until we realised the game they were playing behind the scenes. We went through some negotiation with the seller, fine, get that this is part of the process. Our significantly above asking price offer was finally accepted, with a condition it was taken off the market. After three weeks, we asked if we could show ours kids around and so we did. Despite knowing we would do this, they had been negotiating with other offers and told us on Monday (3 weeks after our offer was accepted) that they had a formal offer through from another seller. Whilst I appreciate they have a legal right to do this, I think they have a moral obligation to let us know especially as we’re showing our kids around that weekend. They then asked us to go into a bidding war for a house we had already had an offer accepted for. They had said that the person had given a written offer which is bizarre considering they never asked us for anything in writing and my agent had advised to write in so they responded to our offer in the first place as communication with this agent was nonexistent! This shows how this company works - underhand and unprofessional

Manpreet · 15 August 2024

★★★★★ 5/5

Trustpilot

Five stars for Alice Creighton

Five stars for Alice Creighton, property manager at Jackson-Stops. Whenever I’ve contacted Alice, she replied and acted on the request diligently and professionally. I realise the difficulty of keeping the tenant happy and finding an appropriate company for the task. Alice deals with this demanding job very efficiently. She’s a lovely person and the best I’ve seen over 40 years. She’s a gem.

Ghislaine · 14 April 2025

★★★★★ 5/5

Trustpilot

Smooth process

This is the first time I have used Jackson Stops to let one of my properties. The process went very smoothly from start to finish while some redecorations were being completed and while Paula and Jodie were on the hunt to find a very suitable tenant. Many thanks for all your hard work and the successful tenancy. I will certainly look to use your lettings services again.

Kirsty · 10 September 2021