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Jackson-Stops Lindfield reviews

4.7

★★★★★ Excellent

656 reviews across 3 platforms

66 High Street, Lindfield, RH16 2HL

Jackson-Stops's Lindfield office at 66 High Street is rated 4.7 out of 5 across 656 reviews on three platforms, including 132 Google reviews rated 4.9.

Google logo

4.9 / 5

132

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

523

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lindfield office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent, reliable service

We recently purchased a property through Jackson-Stop and Neil was our broker on this particular sale. Throughout the process, Neil was communicative, responsive and always made us feel like we were a priority. Managing a sale between seller and buyer can often be challenging, but Neil has a flair for meeting the needs of all parties and keeping everyone focused on reaching the best possible outcome. Overall a fantastic white-glove experience and when it comes time to list ourselves, we will be looking to Jackson-Stops.

Hailey · 21 February 2021

Agent replied · 15 November 2023

Dear Hailey, thank you for recognising our communication skills and attention to detail. Best wishes from all at Jackson-Stops.

5/5

Trustpilot

There are good estate agents out there...!

Having experienced the worst of estate agency (many times !) it was a pleasure to experience the best for a change. The old saying of you get what you pay for is certainly true - except the terms agreed with Jackson-Stops were very reasonable for what you get.From the outset, dealing with Neil and the team at Woburn was very professional and reassuring and you knew you were in the hands of people who were very experienced and knew what they were about. Having secured the sale we had been yearning several years for we then saw the real value of dealing with people who you can trust which is the very stressful post sale progression through to exchange of contracts.I highly recommend Jackson-Stops at Woburn.

Parish · 19 February 2021

Agent replied · 15 November 2023

Thank you for posting your review, recognising the proactive and professional service you received from our Woburn branch. It means a great deal to us all and I will make sure your feedback reaches Neil to share with the team. Best wishes, Jo from the Jackson-Stops marketing team.

5/5

Trustpilot

The BEST estate agents

Having been ignored by the previous agents handling my property (a 'high value', high street stalwart) I was a little apprehensive about joining a new agency. I needn't have been: Mandy and the team at J-S Cranbrook were fantastic from start to finish. The communication was outstanding with regular updates and feedback. At the outset, I received excellent advice to boost the value. There was thorough vetting of viewers to ensure no time-wasters. I felt my hand was securely held at every step. They even handled the dogs! The outcome was great: lovely buyers, a smooth transaction and will remain my agents as and when I sell again. Huge thanks to J-S Cranbrook.

Liz · 19 February 2021

Agent replied · 15 November 2023

Dear Liz, thank you for recognising the support and expertise you received from our Cranbrook branch - we will make sure your feedback reaches Mandy to share with the team. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

I highly recommend Jackson Stops.

I highly recommend Jackson Stops.The whole team were so helpful & professional throughout the whole process of selling my house.Very knowledgeable with regular contact to keep me updated & sorting everything & all parties involved out. Giving a lot of useful information during & for after moving house.Jackson Stops team in Reigate made the process of moving much easier & smoother & nothing was too much trouble. Outstanding service!

Andi · 17 October 2022

Agent replied · 6 July 2023

Hi Andi, thank you for taking the time to leave a review and we're pleased that the service you received from our Reigate team was outstanding, knowledgeable and professional. Best wishes from all us of at Jackson-Stops.

5/5

Trustpilot

Perfect House - Jackson Stops Exeter - Thank You !

In May 2020 we found our perfect house to realise our dream to relocate from Essex to Devon. Luckily for us, the property was on the market with Richard Addington and his team in Exeter. Whilst it may seem unusual for a purchaser to write a review their handling of this sale, that finally completed in early January 2021, would have been unlikely to have concluded without the team. An absent vendor living in Asia made the transaction a little bit more complicated on top of the COVID restriction placed on us all. Richard communicated regularly and arranged access for surveys swiftly and effectively. He managed time zones and communication within the short, but at times complex chain with ease. To summerise, Richard and his team are highly-capable with a wealth of experience. I would have no hesitation in recommending them to my family and friends.

Mandy · 30 January 2021

Agent replied · 15 November 2023

Dear Mandy, we’re proud to read your review of our Exeter branch, it sounds like there were many factors that could have delayed this sale, but Richard and his team navigated you safely through to completion. Wishing you every happiness in your new Devonshire home, best wishes from all the staff at Jackson-Stops.

5/5

Trustpilot

Thank you Jackson-Stops, Dorking and Reigate!

Selling a home during Covid-19 was never going to be easy but the team at Jackson-Stops in Dorking kept the momentum going and when the initial chain collapsed, further down the chain, they were straight back on it, finding another buyer quickly. Alan King is to be congratulated on the two branches, their professionalism, empathy and attention to detail, and I would like to single out Lucy and Chris from Dorking for always going the extra mile!

Lisa · 26 August 2021

Agent replied · 15 November 2023

Dear Lisa, it was a pleasure working with you, we very much appreciate you taking the time to share your positive experience working with our Dorking team. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

An excellent experience from start to finish

Jane Bishop was wonderful throughout this difficult process (the sale of my late mother's house during lock down presenting both emotional and practical issues). She was easy to approach, she was quick to respond to messages, she went above and beyond in helping: for instance, she ensured that an agent went to the house weekly (even if there was not a viewing) to check on it for insurance purposes as it was an empty house. She facilitated the removal of some contents to local charities. And the house sale went through smoothly from one of the early viewings, achieving the asking price. Jane was exemplary throughout, and did not relinquish her attention to detail even after the house was under offer.

Becky · 11 January 2021

Agent replied · 15 November 2023

Dear Becky, thank you, we're enormously proud to read your review and will make sure it reaches Jane. Please don't hesitate to reach out if you need any property advice in the future. Best wishes from us all at Jackson-Stops.

5/5

Google

Quick sale and seamless process start to finish - many thanks to Angela and the team at JDP Eccleshall

Katherine · 19 June 2025

Agent replied · 19 June 2026

Thank you Katherine for taking the time to leave your thoughts here! We are so happy to have helped to get you moving and wish you all the best in your new home!

5/5

Trustpilot

Jackson Stops Lindfield - superb team

The team at Jackson Stops in Lindfield were fantastic. We bought and sold through them. They were always there with a smile and nothing was too much trouble. When there were issues or emotions along the way they brought experience, professional pragmatism and level headedness to the situation. We highly recommend them!

Nick · 15 January 2024

Agent replied · 21 March 2024

Dear Nick, thank you for your lovely review and it's good to hear that nothing was too much trouble during the sale and purchase of your home and new home. We will share your kind words with the Lindfield team. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

House sale in Rousdon

Very efficient marketing and selling of our house by the Bridport branch and we cannot thank Michelle enough for her professional but friendly approach to our sale. Despite one hiccup caused by the unfortunate death of our first buyer, the process went through smoothly and efficiently. Michelle was backed up by an excellent admin team.

Jan · 8 November 2023

Agent replied · 15 November 2023

Dear Jan, thank you for taking the time to leave a review for the staff in our Bridport & Dorchester branch, and we are pleased to hear that Michelle was able to guide you smoothly and efficiently through the sale of your home. With best wishes from everyone at Jackson-Stops

5/5

Trustpilot

Lesley from Jackson Stops is the best

We have moved around a lot and dealt with some of the worst people in this industry. But as a new tenant and having the little things ironed out and fixed as soon as humanly possible, Lesley Coppack has been absolutely outstanding. We are not sure if this is a function of not being in inner city London or what, but I don't want that to detract from Lesley's speed of service and all around competence to do a stellar job. Honestly, my wife and I cannot sing her praises enough

Jonathan · 12 October 2020

Agent replied · 15 November 2023

Dear Jonathan, thank you for taking the time to review our service, it's greatly appreciated and we will certainly pass this feedback on to Lesley.

5/5

Google

We are so glad we went with Toby and the team, they really went above and beyond to ensure a successful sale. Toby was more than an agent, he was the consummate negotiator having to get a deal done as well with our difficult neighbours which allowed the sale to progress. They priced correctly and found us the right buyer quickly. I would not hesitate to recommend them to anyone in the Mid Sussex area.

Hamish · 5 October 2021

Agent replied · 6 July 2023

Thanks Hamish you are kind and it was just an absolute pleasure to be able to help.

2/5

Trustpilot

I'd use Savills instead!

We attempted to sell our £2m+ house through them this summer. We used them as they were local and seemed to have a decent selection of properties in our area. 16 weeks after putting our house on the market and 12 weeks after accepting an offer, the 'cash buyer' Jackson Stops presented us with still didn't have their finances and paperwork in place. The agents did very little to check on progress and only upped their game after we complained (7 weeks after accepting an offer) about lack of action on their part. Sporadic communication and a sense that they weren't really acting on our behalf. And not enough staff either in the office to deal with questions or to conduct viewings in a timely manner. We pulled the deal after 12 weeks and will use Savills instead. Jackson Stops seem undynamic and sleepy compared to other agents when we were buying. Savills were far more proactive in their contact and their communication was much better both before and after a deal was agreed.

D · 24 August 2020

Agent replied · 15 November 2023

It’s very disappointing to read your review. We take your feedback extremely seriously and are keen to find out more. Please could you email your contact details to social.media@jackson-stops.co.uk to enable us to investigate this matter? Kind regards, Jo from the marketing team

5/5

Google

Toby, Guy, Freddie and Trudy were outstanding in shepherding the sale of our home. If you are looking for a professional, ethical, efficient and friendly estate agent to work with, I highly recommend talking with them. Thank you for restoring our trust in estate agents!

Adam · 8 May 2024

Agent replied · 23 August 2024

It was so nice to work with you too Adam and thank you for your lovely review, its much appreciated!

5/5

Trustpilot

First class agent.

Matthew and his team sold our house in August 2020. They were professional, friendly, efficient and very easy to deal with. Added to that, Matt thought we could achieve more for our property than the other two agents we got valuations from. He was right. We had 8 viewings booked for the first week and it sold within four days. We can’t recommend Jackson Stops in Bury St Edmunds highly enough, they were excellent from start to finish.

Jan · 11 December 2020

Agent replied · 15 November 2023

Dear Jan, thank you for taking the time to describe your first-class experience of Jackson-Stops. Please don't hesitate to reach out if you need any future property advice. Wishing you all the best.

5/5

Trustpilot

5 star service

We recently sold our old home and purchased our new house with the help of Karl Ormerod from Jackson-Stops.Karl was always available to assist with questions or queries and really helped to make the sale/purchase as smooth as possible. He went above and beyond to get us to completion and we are truly grateful for his hard work. Would highly recommend.

Sumudu · 8 April 2023

Agent replied · 6 July 2023

Dear Sumudu, thank you for leaving a review and we're pleased that you thought Karl at Jackson-Stops Lancashire went above and beyond in helping you sell your home and purchase a new property. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Nothing but praise

Nothing but praise for Toby, Guy and the team at Jackson-Stops in Lindfield. Absolute first rate service from initial valuation of our house, managing (a sometimes tumultuous!) sales process, through to a successful completion. Ours was far from a straightforward sale due to a number of odd covenants in out title deed. However, Toby didn't miss a beat in helping us to navigate these complexities. Heartily recommended.

Piers · 1 September 2022

Agent replied · 6 July 2023

Hi Piers, thank you very much for such a lovely review, and we are delighted that you recommend the services of Jackson-Stops. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Amended a lease …

Amended a lease in super quick time and dealt with a recalcitrant tenant who was unable to pay rent in a professional manner.

Philip · 19 June 2026

Agent replied · 11 July 2026

Dear Philip. delighted we could help you so quickly thank you for your five star review.

4/5

Google

Did a viewing with Lisa, she was friendly & knowledgeable and efficient. When speaking with any of the agents they’ve been helpful & friendly

Ailie · 12 June 2026

Agent replied · 19 June 2026

Thank you Ailie, we do our best to help you out in every way that we can

5/5

Trustpilot

And estate agent like no other

Karl helped us to find our perfect family home, by far the best estate agents I have delt with. Karl was at our beck and call 24 hours a day and couldn't have been more helpful. Nothing was too much trouble. The service offered with Jackson-Stops felt like a bespoke personal estate agent service far above your standard estate agent.

Louise · 19 April 2023

Agent replied · 6 July 2023

Dear Louise, we are so pleased that Karl helped you to find your perfect home and that you consider our Lancashire branch to be the best estate agents you could have dealt with. We will be sure to pass onto Karl your kind words and it's wonderful to hear that you felt the service you received couldn't have been more helpful. With best wishes from all of us here at Jackson-Stops.

5/5

Trustpilot

A job very well done

Exceptionally helpful, reassuring & proactive support from Philip, Michelle and the team. I would recommend J-S to anybody wanting to see a house in Dorset.

Nick · 26 February 2025

Agent replied · 4 October 2026

Dear Nick, a great five-star review from you - thank you, and it is good to hear that you would recommend Philip, Michelle and the Dorset team to anyone looking to sell their property. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Outstanding - Effective, proactive and professional

Jackson-Stops Newmarket office handled the sale of my mother's house for us. The property is unusual and they identified the key distinctive features, advised a well-pitched price and produced a beautiful comprehensive brochure generating even more serious interest than we hoped for. These are not easy times for the housing market but the service we received was positive and professional throughout, entirely on top of the details of the property and the negotiations. The team anticipated challenges with sound advice and understanding. Every enquiry and call was handles with admirable promptness and personal attention, steering the sale to a successful completion. Outstanding service.

Lynda · 20 November 2024

Agent replied · 25 December 2024

Dear Lynda, a wonderful five-star review for our team at Newmarket - thank you. We are pleased to hear that you received an outstanding service. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Friendly, efficient and good value

Many thanks to the team but especially to Philip who worked tirelessly to get the job done and was determined and optimistic at all times. Friendly, efficient and good value

Marion · 22 April 2026

Agent replied · 3 June 2026

Thank you for your five star review of Jackson-Stops.

5/5

Trustpilot

First class service from Jackson-Stops!

This is the second time we have used Jackson-Stops and yet again the service has been first class from Lottie and her team. I would also like to give Chris a mention as well, as when he came around to do the floor plan and details he was also very professional and courteous. Highly recommended. 10/10

Phil · 20 July 2023

Agent replied · 25 July 2023

Dear Phil, thank you for taking the time to leave a review for Lottie, Chris and the team, and we're delighted that you found the service was first class, professional and courteous. With best wishes from all of us at Jackson-Stops.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Jackson-Stops Lindfield

How many reviews does Jackson-Stops Lindfield have?

Jackson-Stops's Lindfield office has 656 reviews across three platforms: 132 on Google, 1 on Facebook, 523 on Trustpilot (across the whole business).

What is Jackson-Stops Lindfield's rating?

Jackson-Stops Lindfield is rated 4.7 out of 5 across all 656 reviews, and 4.9 out of 5 on Google from 132 reviews.

Where is Jackson-Stops's Lindfield office?

Jackson-Stops Lindfield, 66 High Street, Lindfield, RH16 2HL.

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