Jackson-Stops Lindfield reviews

★★★★★ 5/5

Trustpilot

We recently sold our holiday home with…

We recently sold our holiday home with Jackson Stops Cornwall. We honestly couldn’t have asked for a better estate agent than Dan. Selling our property was quite a journey and he was brilliant throughout. He went above and beyond for us, was persistent when he needed to be and kept everything moving and on track. He was always approachable, patient, reassuring and honest. No matter what cropped up, he was always at the end of the phone and made the whole process feel so much easier. By the end of it, Dan genuinely felt more like a friend than our estate agent! He really does care and we’re so grateful for all the help and support he gave us throughout. Couldn’t recommend Dan and Jackson Stops enough. Thank you for everything Dan 😊

Gemma · 23 September 2026

★★★★★ 5/5

Trustpilot

Best estate agents experience ever!

Jackson-Stops have recently sold our house for us and we downsized to a bungalow, also through them. They were so helpful every step of the way. We dealt with Rebecca, Chris and in the later stages Pip who helped us by chasing solicitors and ensuring the process worked as it should, after our solicitors closed their local office and enabling us to sign and have our contracts witnessed in their Reigate office. A fantastic team of people, highly recommended!

Sandra · 13 September 2026

★★★★★ 5/5

Trustpilot

We sold our house through the Bury St Edmunds office of Jackson-Stops

We sold our house through the Jackson-Stops, Bury St Edmunds office. We knew the staff there from the original purchase of the property and were so pleased with that experience that we chose them for the recent sale. The team in Bury St Edmunds were effective from day one. The marketing material was well thought out and very professional. The task of showing potential purchasers around the house, answering their questions and working with us to keep them well informed worked very well. As exchange and, ultimately, completion days came and went, the team shifted up a gear and it all happened in a blink of an eye. Working with Jackson-Stops was a pleasure, a 5-star experience. Thanks Jackson-Stops, Bury St Edmunds you made it all look a doddle.

Mike · 10 July 2026

★★★★★ 5/5

Trustpilot

Buying a home can be a stressful…

Buying a home can be a stressful experience, but Louise, Rebecca, and the entire team at Jackson-Stops made the process as smooth and enjoyable as possible. From the very beginning through to completion, they were with me every step of the way, offering guidance, reassurance, and exceptional support. Communication was absolutely top-tier. I was always kept informed, questions were answered promptly, and I genuinely felt like they cared about making the experience a positive one. Louise was wonderful throughout, and the rest of the team were equally professional, friendly, and incredibly helpful. I can't thank them enough for everything they did to help me purchase my new home. I would wholeheartedly recommend Jackson-Stops to anyone looking for an estate agent that truly goes above and beyond.

Diana · 30 June 2026

★★★★★ 5/5

Google

We just wanted to send a big thank you to all of the team at JDP for your hard work and professionalism in getting the sales particulars done so quickly and online today. A big thank you to Cassie for her commitment, motivation and professionalism and her innovative ideas regarding marketing our property Another special thank you to Alex who took some fantastic pictures and like Cassie, very friendly and very professional. She delivered what she promised with a call to us on Monday to check the sales particulars and then getting the property online today So, from taking photos and drafting comments on Friday to getting the property online on Tuesday, we think, is fantastic teamwork and we can see that all staff at JDP are highly motivated and proud of their company. Nice also to get a call from Abby who will be our main contact during the selling process So, thank you again for a great start!

George · 19 May 2026

★★★★★ 5/5

Trustpilot

Quickly and efficient

We had a great experience with the team during our tenancy swap. The whole process was handled quickly and efficiently, making what could have been a stressful situation feel straightforward and hassle-free. A special thank you to Rai Gega, who was incredibly helpful throughout. Rai kept us informed, answered all our questions, and made sure everything was sorted promptly. We really appreciated the professionalism and excellent communication. Highly recommend their services!

Kayleigh · 4 July 2026

★★★★★ 5/5

Google

Guy and the team at Jackson Stops were utterly amazing dealing with our sale and we can't recommend them highly enough. It always felt personal, responsive, friendly and professional, and it was everything we could ever wish for in an agent. Our sale process was rather painful but they helped us to secure a new buyer incredibly quickly when we needed it due to external factors, and their proactivity in the process played a significant role in getting us into our new home. If you're considering an agent in Lindfield or the surrounding area then look no further.

Rob · 7 April 2026

★★★★★ 5/5

Google

Guy and the entire team at Jackson-Stops in Lindfield were fantastic throughout our recent move last autumn. The sale of our old house and what was a slightly more complicated purchase of our new one, was handled with professionalism, efficiency, and real care. Guy was always friendly, approachable, and incredibly helpful, keeping things moving proactively at every stage, making a potentially stressful process feel much more manageable. We’re very grateful for their support and wouldn’t hesitate to recommend them.

Sophie · 11 April 2026

★★★★★ 5/5

Google

I’ve just completed a property purchase with the Eccleshall team and couldn't be happier. Every member of the staff was professional, polite, and genuinely helpful, nothing was ever too much trouble. ​They were incredibly proactive, going the extra mile to ensure the sale reached completion as smoothly as possible. I was kept fully informed throughout the entire process and all my queries were followed up immediately. A seamless experience from start to finish! Thank you Chloe, Chelsea and Cassie!

Tracey · 19 March 2026

★★★★★ 5/5

Trustpilot

I cannot recommend Jackson Stops highly enough

I cannot recommend Jackson Stops highly enough. Guy, Trudy and Toby went above and beyond to ensure my home selling experience was seamless, especially impressive at a time when the world is so uncertain. Then to move from being a client to a buyer, Guys ongoing honesty, responsiveness and overall professionalism never waivered and despite some last minute complexities arsing with my purchase. I felt truly supported! Such a positive experience.

Claire · 7 May 2026

★★★★★ 5/5

Trustpilot

We had an incredibly positive…

We had an incredibly positive experience selling our home through Jackson-Stops Northampton. We couldn’t fault the service we received, from the initial valuation right through to completion. We priced our home competitively and secured multiple offers within a couple of weeks, achieving the guide price. Sadly, we lost our buyer a few weeks later, but we went back to market and, once again, achieved the guide price within just a few days. Sadie on reception was always incredibly helpful and efficient, particularly when arranging viewings and providing us with feedback. Ian Denton handled our sale, and we couldn’t recommend him more highly. He was professional, proactive and went above and beyond throughout the process. We were buying an onward property through a different agent and, unfortunately, had a very poor experience with a lack of communication and proactivity. Ian was instrumental in helping to keep our onward purchase on track, regularly chasing the solicitors involved as well as our onward agent when necessary. An honest, professional and genuinely helpful agency. We would thoroughly recommend Jackson-Stops to anyone looking to sell their home.

Joshua · 8 October 2026

★★★★★ 5/5

Google

After what must be one of the longest house sales on record (seven months!), we have finally moved into our new home, and we absolutely love it. This wouldn’t have happened without the sheer tenacity, professionalism, and diligence of Chelsea and her team. Chelsea understands her role implicitly: exceptional stakeholder management, calm diplomacy, unwavering determination, and a genuine commitment to keeping her customers informed and supported every step of the way. Thank you, Chelsea, and thank you to the whole team, we did it!

Leigh · 19 February 2026

★★★★★ 1/5

Trustpilot

Poor service

Asked to view a property on Bures Road and was told I had to provide proof of funds before even being allowed a viewing. I understand proof of funds is needed at offer stage but demanding it just to view a house is unnecessary and comes across as rude and intrusive; the tone felt more like an interrogation. And for clarity, questioning an asking price is not the same as being unable to afford a property. In a previous transaction, we declined to overpay for a house we did not believe was worth its asking price, and it later sold for significantly less. That is a valuation judgement (a mistake by the same agent), not a funding issue. In any case, the interaction felt dismissive, rather than professional. Plenty of other agents manage to handle high-value properties professionally without treating potential buyers like time wasters. So choosing to take my business elsewhere.

Neo · 5 February 2026

★★★★★ 5/5

Google

Alex has been instrumental in the process of selling our home. The brochure that she has produced for us is exceptional. Nothing is too much trouble and she has an amazing eye for detail.The matterport in particular we feel is excellent. Alex turned this around for us within a matter of hours.She is very professional, respectful and is a credit to Du paveys.

Michael · 5 June 2026

★★★★★ 5/5

Trustpilot

Very efficient

Very efficient. Viewings were arranged without any fuss. S.J is very well organised, friendly and approachable. Emma gives you a call back when she says she is going to. Conformation emails are prompt. Good team. Not to forget, S.J does a podcast called Cheeky Bricks which is well worth a listen.

Sheila · 2 August 2026

★★★★★ 5/5

Google

We purchased a property through Toby at Jackson-Stops. Throughout the process, Toby and the whole team were a pleasure to deal with and very helpful. During negotiations, Toby was straightforward and realistic about expectations. There were some unexpected difficulties and delays during the conveyancing process. Toby used his experience and connections to keep everyone updated and find solutions, ultimately making sure that the chain stayed intact and the sale went through. Thank you, Toby and team!

Matt · 24 January 2026

★★★★★ 5/5

Google

Excellent service from Lisa, went to see 1 property and we mentioned another during the viewing. Lisa made the call and confirmed we could view the second property straight away. Saving us time as we are not local to the area. Very approachable and professional, if only all estate agents staff were the same. A credit to your company. Thank you again Craig and Katie

Craig · 19 April 2026

★★★★★ 5/5

Google

From the moment Cassie came to value the house & Lee came to take the photos the service was excellent. Grant was appointed as our contact & regularly updated us on the progress. They were very professional & friendly in all aspects. We would not hesitate to recommend them for a house move. Pam & John Austin

Pamela · 16 June 2026

★★★★★ 5/5

Google

Toby, Guy and the team at Lindfield do it the way it should be done; enthusiastic, hard working and totally committed to getting the best result for their clients. Unconstrained by corporate dictat, their clients can expect honest advice as to how best to market their property (and how much for), and the presentation of their property to their best advantage. Unlike many of their competitors, they don’t sit back and expect the property portals to do their work for them; they follow up with regular targeted emails to buyers and, when the time comes, negotiate sales for their clients to best effect. They are a delight to do business with.

Liz · 28 November 2025

★★★★★ 5/5

Google

Many thanks Toby, Freddie, Guy and Trudy for your professionalism and sound market advice. You’re a great team and fun to work with. We are delighted you secured a fantastic result for us in terms of both price and speed of sale - it took less than 8 weeks from the start of marketing to exchange and a further 2 weeks to completion which smashed our expectations. Other agents over-promised to win an instruction, whereas you gave us sound advice that was spot on.

Phil · 16 October 2025

★★★★★ 5/5

Trustpilot

My Grade 11 listed property with…

My Grade 11 listed property with numerous contraventions proved extremely difficult to sell over an extended period of time.The presentation and marketing attracted multiple viewings, but potential purchasers were not prepared to accept the cover provided by the unambiguous, comprehensive indemnity. Despite the uphill head wind battle, my agents accepted I could not accept any of the numerous low ball offers and persevered and eventually got it over the line. Since I'm away a lot I entrusted the agents to open up and show to house and I cannot think of one area where they fell short or wanting in their combined effort. On several occasions I overheard Tracy as she patiently explained details,her nuanced thinking combined with her personality just hit the right note every time. There is no doubt the whole team at Woburn office are great but I must give a shout out to both Tracy and Anthony for the very professional job they did on behalf. Thank you all very much !!

Nick · 1 October 2025

★★★★★ 5/5

Google

Don't even consider instructing any other estate agents in Mid-Sussex. Toby and his team (i.e. Freddie and Trudie) deliver a fantastic service. They generated over 30 viewings when the market was wobbly and they attended every single viewing themselves, totally different to how many other estate agents operate. They kept us closely informed throughout the process, gave expert advice, and delivered what we wanted. This is a class act. Probably one of the best teams in the south of England.

Christopher · 16 September 2025

★★★★★ 5/5

Google

I met Toby Whittome, a Director at the Jackson Stops office in Lindfield, at a neighbour’s Christmas cocktail party. As my wife and I were pondering selling our house the following spring/summer, I spent quite a few minutes peppering Toby with a number of questions. I immediately liked his manner, patient, detailed, humorous and tolerant of me chewing up his time away from the office. We have now sold our house with Toby brokering the deal. Despite knowing that I was going to use him, we interviewed a number of other companies. None of them had the manners nor manner that I wanted in my partner for this deal. As a foreigner, I am fascinated about the strong opinions that homeowners or buyers have about property agents. The English system is far from simple and there are numerous opportunities to fail. Ours had the typical ebbs and flows but it certainly didn’t feel like it. Like anything you get what you pay for and I, possibly, didn’t pay enough so we got a steal. In fact, the process was seamless, lacked the gravitas of what a transaction of this size could have had and was just plain enjoyable…except for the moving of possessions part. I queried Toby robustly about his strategy and the process and ultimately deferred to him despite having worked in property in the past. I would strongly suggest you use Toby and his team. He may not tell you what you want to hear but he will tell you what he knows. If that is not what you want to hear or he sounds uncertain, that is the reality of the market, the process, the English system and he will still know more than you do. You are in good hands. I should know. Best of luck.

Michael · 16 September 2025

★★★★★ 5/5

Trustpilot

We recently completed the purchase of…

We recently completed the purchase of our new home through Jackson-Stops, and we cannot recommend them highly enough. From start to finish, the entire team was exceptional, but a special thank you must go to Chris and Pip, who were outstanding throughout the process. Our transaction involved a very long and complicated chain, and their professionalism, expertise, and determination were instrumental in keeping everything on track. Chris and Pip were always approachable, responsive, and proactive, providing regular updates and expertly managing communications between all parties. Their patience, kindness, and calm reassurance made a potentially stressful process far more manageable, and we always felt confident that we were in safe hands. Jackson-Stops' long-established presence and reputation in the area are clearly well deserved. The team's local knowledge, attention to detail, and commitment to delivering excellent service were evident at every stage. Thank you to Chris, Pip, and everyone at Jackson-Stops for all your hard work and support. We are absolutely delighted with our new home and would have no hesitation in recommending Jackson-Stops to anyone looking to buy or sell a property.

Mrs · 11 June 2026