Jackson-Stops Lindfield reviews

★★★★★ 5/5

Google

Toby and his team at Jackson Stops are the dream team! They sold our house well in a difficult market. Communication throughout the process was first class, and I always had confidence that they would deliver. I cannot recommend them highly enough!

Mike · 14 February 2026

★★★★★ 5/5

Google

The process of moving house was made easier with the helpful staff at Jackson-Stops. All of them were considerate and I was kept informed of the way things were going at each stage. They were available to answer queries and very good explaining how the selling/buying system works. I would recommend them. Thank you to Freddie and Trudy.

Heather · 16 September 2025

★★★★★ 5/5

Google

We couldn’t have asked for a better team to guide us through our house sale, from start to finish, Toby and the whole team at Jackson Stops were a pleasure to work with! They were friendly, approachable, and refreshingly down-to-earth. We chose them because they’re local, are genuinely personable, and not at all “corporate” just real people who know their market and the locality really well. What really stood out was their patience and understanding. Our sale took… let’s say, longer than it should have done, (through no fault of theirs) and at every twist and turn they remained calm, supportive, and completely professional (with a welcome touch of humour when it was most needed!). Communication was excellent throughout, and we felt in safe, capable hands. Selling a house can be stressful, but they made it feel manageable! We’re incredibly grateful to Toby and the rest of the team at Jackson Stops and wouldn’t hesitate to recommend them to anyone looking for an estate agent who is experienced, grounded, and genuinely cares about their clients. Thank you!

Debbie · 30 April 2026

★★★★★ 5/5

Trustpilot

Exceptional Support from Emma at Jackson-Stops, Our Dream Home Secured!

Here’s the revised review with a special mention for Emma: We are thrilled to share our heartfelt gratitude for Emma from Jackson-Stops, who made securing our first home an incredible experience. From the very beginning, Emma demonstrated exceptional professionalism, expertise, and genuine care. She took the time to understand our needs, ensuring we found the perfect home that matched our vision and budget. Emma guided us through every step of the process with patience and clarity, making what could have been overwhelming feel seamless and exciting. Her keen negotiation skills and attention to detail were remarkable, and her personalized approach made us feel like her top priority. Thanks to Emma and the team at Jackson-Stops, what felt like a daunting journey turned into one of the most rewarding experiences of our lives. We wholeheartedly recommend Emma and Jackson-Stops to anyone looking for a dedicated, knowledgeable property agent. Thank you, Emma, for helping us start this new chapter!

Nadeera · 19 December 2024

★★★★★ 5/5

Trustpilot

Extremely professional local agency…

Extremely professional local agency with indepth knowledge of the market and intricacies of house selling. Appreciated the personal attention and care given to us by Chris and the team. House purchase is not without stress and having a team of professionals on your side throughout the process is highly recommended and Jackson Stops ticks all the boxes!

Jenni · 14 June 2026

★★★★★ 5/5

Trustpilot

Great Customer Service

We have used Jackson-Stops Newmarket for finding us a new tenant for a rental property three times now. This time we were lucky enough to work with Chloe Bullett. Chloe was exceptional, proactive, gave us advise and steered us through the journey. It was a pleasure working with such a professional and caring person. Thank you Chloe. We also have to mention Michelle Lockhart who too was very helpful and proactive. Thank you Michelle. Great company, we would highly recommend.

Consumer · 11 December 2024

★★★★★ 5/5

Trustpilot

Jess at Jackson-Stops Teddington has…

Jess at Jackson-Stops Teddington has been an outstanding partner in managing my property. I completely trust her to handle everything with professionalism and care, and she consistently goes above and beyond to ensure everything runs smoothly. For example, when the tenants broke both the fridge and washing machine, Jess promptly arranged for repair professionals to assess the situation. When it became clear the appliances couldn’t be fixed, she provided 3-4 replacement options at varying price points, all of which were cost-effective and competitive with retailers on the high street. Jess always ensures there are multiple quotes for repairs or replacements, giving me confidence that I’m getting the best value for money. She then seamlessly arranged for the replacements, ensuring minimal disruption for the tenants. Beyond this, Jess also takes the time to speak with tenants to ensure they are respectful of the flat, maintaining a good relationship while safeguarding the property. Her attention to detail, transparency, and commitment to both landlord and tenant needs make her an invaluable property manager. I couldn’t recommend Jess and the Teddington team more highly.

Teddington · 4 December 2024

★★★★★ 5/5

Trustpilot

Toby and his team in Lindfield were…

Toby and his team in Lindfield were outstanding from start to finish. They were incredibly knowledgeable about the local area and pricing of the property. Their marketing approach and brochure were superb as we had 20 viewings the first week and a sale agreed after 8 days. Special mention for their empathy and understanding as they worked with my mother of 96 years old to make the sale process as painless as possible for her. Thank you !

David · 18 December 2024

★★★★★ 5/5

Google

In a really difficult market Freddie Dryden and the team at Jackson Stopps in Lindfield managed two sales for us this year. Honestly a pleasure to work with and one sale with a particularly tricky chain was a testament to his handling of the situation. We cannot recommend Freddie, Toby and the team highly enough.

David · 16 September 2025

★★★★★ 5/5

Trustpilot

We have just completed on our house…

We have just completed on our house move with Toby, Guy, Trudy, Freddie and the team in Lindfield - they are fantastic and all need a mention! They worked incredibly hard throughout the process and know their stuff better than anyone. Fantastic network which resulted in an offer, a subsequent exchange and completion (and exactly when they said we would). Hugely trustworthy, and such lovely people to deal with. Can't recommend enough!

Sarah · 3 March 2025

★★★★★ 1/5

Trustpilot

Patronising and dishonest

I initially approached this company after viewing a property they were marketing and considering making an offer. However, I was told they wouldn’t take on my own property as it was “outside their remit.” This didn’t appear accurate, as I’ve since seen them advertise several similar properties in my local area, both in size and value. When I challenged this, they reluctantly agreed to proceed. Unfortunately, their overall manner came across as rude, patronising, and unprofessional, which did not inspire confidence. As a result, I decided to instruct another estate agent.

KZ · 29 March 2026

★★★★★ 5/5

Trustpilot

Happily do it again...

I met Toby Whittome, a Director at the Jackson Stops office in Lindfield, at a neighbour’s Christmas cocktail party. As my wife and I were pondering selling our house the following spring/summer, I spent quite a few minutes peppering Toby with a number of questions. I immediately liked his manner, patient, detailed, humorous and tolerant of me chewing up his time away from the office.We have now sold our house with Toby brokering the deal. Despite knowing that I was going to use him, we interviewed a number of other companies. None of them had the manners nor manner that I wanted in my partner for this deal. As a foreigner, I am fascinated about the strong opinions that homeowners or buyers have about property agents. The English system is far from simple and there are numerous opportunities to fail. Ours had the typical ebbs and flows but it certainly didn’t feel like it. Like anything you get what you pay for and I, possibly, didn’t pay enough so we got a steal. In fact, the process was seamless, lacked the gravitas of what a transaction of this size could have had and was just plain enjoyable…except for the moving of possessions part. I queried Toby robustly about his strategy and the process and ultimately deferred to him despite having worked in property in the past.I would strongly suggest you use Toby and his team. He may not tell you what you want to hear but he will tell you what he knows. If that is not what you want to hear or he sounds uncertain, that is the reality of the market, the process, the English system and he will still know more than you do. You are in good hands. I should know. Best of luck.

PISSED · 28 October 2024

★★★★★ 5/5

Trustpilot

Happily do it again...

I met Toby Whittome, a Director at the Jackson Stops office in Lindfield, at a neighbour’s Christmas cocktail party. As my wife and I were pondering selling our house the following spring/summer, I spent quite a few minutes peppering Toby with a number of questions. I immediately liked his manner, patient, detailed, humorous and tolerant of me chewing up his time away from the office. We have now sold our house with Toby brokering the deal. Despite knowing that I was going to use him, we interviewed a number of other companies. None of them had the manners nor manner that I wanted in my partner for this deal. As a foreigner, I am fascinated about the strong opinions that homeowners or buyers have about property agents. The English system is far from simple and there are numerous opportunities to fail. Ours had the typical ebbs and flows but it certainly didn’t feel like it. Like anything you get what you pay for and I, possibly, didn’t pay enough so we got a steal. In fact, the process was seamless, lacked the gravitas of what a transaction of this size could have had and was just plain enjoyable…except for the moving of possessions part. I queried Toby robustly about his strategy and the process and ultimately deferred to him despite having worked in property in the past. I would strongly suggest you use Toby and his team. He may not tell you what you want to hear but he will tell you what he knows. If that is not what you want to hear or he sounds uncertain, that is the reality of the market, the process, the English system and he will still know more than you do. You are in good hands. I should know. Best of luck.

Shopping · 28 October 2024

★★★★★ 5/5

Google

Thankyou for two great viewings today on two great properties. Lisa was very helpful answering any questions we had. We didnt feel rushed looking around, great service ! Thankyou

Laura · 19 April 2026

★★★★★ 5/5

Google

Such a brilliant team at the Lindfield branch of Jackson-Stops. We’ve just bought a wonderful house through them, we’ve been pretty demanding clients over the last few months but they’ve been totally supportive and accommodating throughout the process, nothing has been too much trouble. They are very friendly, have a genuine love for houses yet run a super professional and efficient service. Their rental service is just as good - we’ve experienced both. Thank you Toby, Freddie, Trudy and Jane.

Kate · 16 September 2024

★★★★★ 5/5

Trustpilot

I would like to thank Jackson Stops…

I would like to thank Jackson Stops Teddington, especially Zyan Ansari, for the speedy sale of our flat, at the asking price, at a very difficult time for selling flats. Zyan, Harry and Sophie were patient, professional and positive throughout the process.

Sarah · 9 December 2025

★★★★★ 5/5

Google

Great service from everyone I dealt with at Eccleshall office, particularly Chelsea and Jonathan. Helped deal with all the stages of the sale and provide reassurance and support. Many thanks

Steve · 19 March 2026

★★★★★ 5/5

Google

Toby and the team and Jackson Stops handled the sale of my property with professionalism and great sensitivity during a difficult period of my life. From the initial valuation, production of the brochure to the successful completion of the sale everything was completed to a high standard. Toby also facilitated contact with my buyer which was extremely useful and also liaised effectively with my buyers solicitor. I wouldn’t hesitate to use them again and recommend them without reservation.

Helen · 5 October 2024

★★★★★ 5/5

Trustpilot

Pimlico flat sale

We recently sold our flat on Sutherland Street through the Pimlico office and would highly recommend the team there. Their local knowledge, expertise and advice throughout the sales process was extremely helpful and saved valuable time and expense. When the first buyer could not progress, they quickly found a replacement and we managed to complete within the original timeframe. A big thank you to Harry, Hamish and Johnny - it was a pleasure working with you!

Angus · 30 October 2024

★★★★★ 4/5

Trustpilot

Decent Letting Agent.

Everything went well and communication was good. They were also helpful when we wanted a second viewing. The downside was our landlord was hounded during the referencing process, even when we were promised they would not be contacted if we allowed the open banking. This resulted in our landlord discovering we’re leaving before we had a chance to tell them. Aside from that, it was a pleasant experience. We dealt with Eloisa in the Weybridge office and Loren for any letting problems - both are engaging and are fast to respond.

Jake · 23 August 2024

★★★★★ 1/5

Google

I wish I could give negative stars as this well and truly warrants it. Guy is your typical estate agent. Messes people around and is absolutely useless. The breed of estate agents who give the rest of the industry a bad name is embodied by Guy and his actions. If you are a seller do not use this agency, go to someone else in the area , there are many out there who will do a far better job. The process will be simpler, quicker and cheaper most likely. If you are a buyer then beware as you will be messed around from start to finish and the whole process just isn't worth it. Guy refuses to put offers to vendors even though it is a legal requirement because he wont make enough commission, plays games with all parties and lies to get the result he wants. I cannot express the words I want on here about this agency and Guy specifically, but all I can say is this is up there with all the other slimy lying estate agents that have the same reputation and for good reason. AVOID, AVOID, AVOID!!!!!

James · 22 August 2024

★★★★★ 5/5

Google

I would highly recommend Toby and his brilliant, extremely professional team if you are debating who to sell with and if you also happen to be buying with them then you are doubly lucky. They dispel all the usual myths and cliches about estate agents! They were a pleasure to deal with from the moment I made first contact, at every house visit I was met by one of the senior team but allowed to look round at my own pace, and they did the same for viewings at my house. The usual stress and emotions that run alongside moving home were dealt with sensitively and practically and with good humour. They also went the extra mile investigating and resolving some tricky issues that arose. Thank you to Toby, Guy Freddie and Trudy. Dream team.

Jane · 22 August 2024

★★★★★ 5/5

Google

We honestly couldn’t have asked for a better estate agent than Chloe. From start to finish she was outstanding. Buying a house can be such a stressful process, especially in a chain, but Chloe gave us constant reassurance and kept everything moving. She was always approachable, quick to respond and incredibly proactive. Nothing ever felt like too much trouble and she genuinely went the extra mile for us on multiple occasions. What really stood out was how supportive and calm she was during the more uncertain moments. She kept us informed, chased when needed, and made sure we always knew where we stood. It made such a difference to feel like someone was truly in our corner. We’re so grateful for everything she did to help us secure our new home. We would absolutely recommend her to anyone buying or selling, she is a real asset.

Jennie · 19 February 2026

★★★★★ 5/5

Trustpilot

Sales consultant Johnny Hyslop was an…

Sales consultant Johnny Hyslop was amazing, incredibly efficient and a constant support moving flats - a complex operation with many moving parts but nothing was ever too much trouble for him and he worked tirelessly for me and my buyer to secure a smooth transition. Jackson Stops Pimlico & Westminster is absolutely first rate. The advice I received was thoughtful, wise and incredibly helpful throughout - and my sincere thanks also to Harry Buchanan.

Sibionic · 15 November 2024