5/5
GoogleFriendly, helpful and efficient service.
Trusted Agent profile · Boston
Pygott Boston reviews
★★★★★
258 reviews across 2 platforms
24 Wide Bargate, Boston, PE21 6RX
Part of Pygott and Crone, see every office.
Pygott's office in Boston, at 24 Wide Bargate, is rated 3.9 out of 5 across 258 reviews on two platforms, including 157 Google reviews rated 4.5.
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Reviews
Every review we hold for the Boston office, from every platform, shown as written. First names only.
Google1/5
GoogleEstate agent was late to our viewing, we asked to be able to see water on as bad water pressure but we was just told that it was turned off, but he didn't switch it on for us to see it. This would have gotten 3 stars. The reason I am giving 1 star is because upon offer placement Emily who works there laughed at our offer which is highly unprofessional.
Agent replied · 20 June 2024
Thank you for your review and comments. I can see from our file that you were notified the viewing coordinator was running late, I am sorry if this caused you any inconvenience. Under current Covid19 Guidelines we are not allowed to touch items within the property and with the water having been drained down we were unable to turn the water on and I understand you were advised of this at the viewing. With regards to your offer, you were advised at the time of viewing that we had received a lot of interest in the property and your offer was over 10% below the asking price; we have sold the property for the full asking price. I wish you well with your property search.
5/5
GoogleGreat experience. Couldn't have been more helpful. Very efficient service from Holly and Sam.
5/5
GoogleGreat service from the team while purchasing our house. Could not be better, Thank You!
5/5
GoogleThe gentleman was most helpful, but we chose a different house for our needs.
1/5
GoogleHaving very recently had a few "we sell any house" or have suit can sell brigade" senior residential valuers arrive to carry out an appraisal at our property Pygott being one in fairness there all cut from the same cloth and enroll in the school for scoundrels to receive there deploma I've come to the conclusion they all failed in there first occupation as stand up comedians sad but true they've experienced the audience heckling & threw in the towel They've taken up the estate agent racket & assume there stale stand up routine is funny It's embarrassing to watch They assume were as obtuse as they are, just smile politely & think what there third occupation might be Member of Parliament "now that is funny"
5/5
GoogleThe Pygott team throughout the selling process have been exceptionally, informative, helpful, proactive to progressing the sale so it ran as quickly and efficiently as possible. I would recommend Pygott.
Agent replied · 25 October 2024
Great feedback, it's great to hear that you would recommend us, thank you for your review
4/5
GoogleI was a buyer in the area. A lovely team, based in Boston. Very attentive and always responsive. Thank you. X
5/5
GoogleJust sold a property through Pygott and crone from start to finish was excellent I always use them when I sell a property as they are all professional and work hard for you, but the shining star 🌟 is Sam Bettinson she chased and chased for us all the way through to completion she has a very hard job to do Lewis I think she deserves a pay rise hope you all enjoyed the doughnuts 🍩 Thanks to you all
5/5
GoogleIn a period of house price drops and slow sales. Pygott & Crone did us proud. How often can you say that the photos and sales pitch look to good! We had viewings and a sale well in the time frame expected. I would deffinately go with them again if we were to sell in the future. Thank you and service is not a thing of the past, Purple bricks is not for us.
5/5
GoogleAll staff, especially Sam, were very helpful and kept in touch with us throughout the process.
5/5
GoogleThe staff at Boston branch of Pygott and Crone have been so very helpful and supportive. I would like to Mention Holly and Sam in particular for keeping us informed and checking things were going to plan. Our purchase was a bit lengthy and involved as we were selling a leasehold property but they made sure our sellers were always up to date. Thank you
1/5
TrustpilotHorrific experience Pygott andCrone and…
Horrific experience Pygott andCrone and KMRE. Do not buy any properties from them including Hindle House Nottingham. Very lengthy process, service provided was absolutely abysmal prioritising the seller.They give empty promises, ignored any issues but quick to grab money from you. They also hire a bunch of people to give themselves positive feedbackKMRE build terrible apartments with cheapest quality material but exorbitant price. 2 bedroom apartment for 250k?? What a scandalous developer bet they make 100k profit. Things go haywire numerous problems but they never reply
5/5
GoogleNo complaints at all, we sold very quickly and the sales person certainly earned their keep when showing them around 😊 The sale has gone very well …
1/5
TrustpilotTerrible,worst company
It is with great regret that I must express my disappointment with the team at Pygott and crone and KMRE. From the moment of our first encounter, there was a lack of interest in responding to emails or addressing issues that arose. The cost of the 2 bedroom apartments outside London, which were priced at a staggering 250k, suggested that this organisation may prioritise profit and the developer over customer satisfaction.The customer service provided by this organisation was absolutely atrocious. Even when speaking with the manager about the numerous issues encountered, it seemed as though there was a complete lack of interest in resolving the situation. Zero communication, absolutely bunch of liars. It is simply unacceptable to treat customers in this manner, especially when such a significant investment is involved.The quality of the apartments is nothing short of terrible, with poor heat and noise insulation. It appears that there is no intention to rectify these issues, which is deeply concerning. It is disheartening to realise, in hindsight, that I should have researched the reviews of others before committing to such an unscrupulous bunch.I implore the organisation to reevaluate its priorities and invest in providing exceptional customer service. It is not only ethical but also essential for the long-term success of the organisation
5/5
GoogleWe sold our house through Pygott and Crone, Boston and received very good service with pleasant, friendly and helpful staff. Thank you.
Agent replied · 25 October 2024
Thank you for your review from everyone at the Boston branch
5/5
GoogleFriendly polite staff.clear spoken.keep you updated with what's going on nothing is too much of a problem for them.
Agent replied · 10 November 2024
Great to hear, thank you very much for leaving us a review
5/5
GoogleCould not be happier with our purchase experience with Pygott & Crone. Staff were always very friendly, helpful and patient. And worked hard to keep the process on track and us informed along the way.
5/5
GoogleVery pleasant staff and professional. They give prompt feedback and always cheerful to help even during very challenging emotional circumstances.
Agent replied · 25 October 2024
Thank you for your excellent review, we are pleased to hear that our Boston team provided a prompt and helpful service to you. They were elated to read your review, thanks again.
1/5
TrustpilotWorse house selling company ever
Worse house selling company ever. Had mothers property for sale with them over 5 months now and not ONE single viewing. Quite clearly absolutely no marketing of this property. Just stuck on internet doing zero. Definitely use someone else but these frauds.
5/5
GoogleI was pleased with Pygott and Crone’s service. I liaised mainly with Joe Mckue from the Boston office and he was very pleasant and approachable.
5/5
GoogleJoe at Boston office was very professional with great customer relation during then process of purchasing my investment property. 5 stars services
1/5
TrustpilotPoor service
Pygott Crone made an unsolicited, malicious call to my buyers, causing both parties unnecessary stress and added expense. It would appear they don't like the competition from on-line agents like PurpleBricks. I would never again use a high street agent, they are expensive and unnecessary and clearly unprofessional.
5/5
GoogleExcellent service very helpful from beginning and until end. Cheers josh
Agent replied · 8 December 2024
Thank you very much for your review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Pygott and Crone hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Boston.
