5/5
TrustpilotGreat team from start to finish
Great team from start to finish. Realistic sale price, quality photos kept me informed and chased any queries. Took the stress out of selling my home
Trusted Agent profile · Lincoln
Starkey and Brown Lincoln reviews
★★★★★
193 reviews across 2 platforms
34 Silver Street, Lincoln, LN2 1EH
Starkey and Brown's office in Lincoln, at 34 Silver Street, is rated 4.4 out of 5 across 193 reviews on two platforms, including 181 Google reviews rated 4.5.
Reviews
Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleExcellent service, kept us updated throughout the letting process and even gave us a lovely, thoughtful moving in present! Brilliant!
5/5
GoogleVery attentive and staff very professional. Special thanks to Ben.
Agent replied · 17 June 2024
Hello Mrs Owen, Thank you very much for taking the time to share your thoughts, it is greatly appreciated.
5/5
GoogleStarkey & Brown have been absolutely amazing throughout the whole process of my sale. Dealing with Helen has been a pleasure, along with the rest of the team, cannot recommend them enough.
5/5
GoogleAbsolutely amazing experience from start to finish ! Everyone in the office made me feel very welcome they all treated me like family not a client, they were all very professional, polite and more than helpful ! I would never use anyone else. It was my first time buying a house and it wasn’t the smoothest but Helen gave me daily updates to reassure me through the whole process! I cannot thank you enough for all the help. 😊 xx
5/5
GoogleOur house buying process ran smoothly thanks to the staff at Starkey and Brown. We received regular updates and early warnings of possible issues that enabled us to head off issues long before they could become major problems. Overall, the buying process was was as pain free and efficient as we could have hoped for.
Agent replied · 17 June 2024
Good morning Mike, we are very grateful for your lovely comments, thank you very much for taking the time to share your thoughts! All the best, you know where we are when you need us in the future!
5/5
GoogleLovely agents who helped us in purchasing our first home earlier this year, thank you so much!
5/5
GoogleExcellent service from Anita, very professional, supportive and friendly. My poor choice of solicitors made this an extremely stressful and frustrating experience but Anita 'held my hand' throughout and helped push the sale through. Always a pleasure to speak to and would call her again for advice if ever needed. Thanks again.
Agent replied · 17 June 2024
Good afternoon 'mum casey'! Thanks very much for taking the time to share your thoughts. Moving home can indeed be a very stressful experience so here at Starkey&Brown we always do all we can to make the process as 'stress free' as possible. We are delighted to hear that Anita took care of you and helped you move. Thank you very much again for your review, we wish you all the best.
5/5
GoogleHighly impressed. Good communication and quickly found a buyer for my house.... amazingly they weren't even my agent! I was buying a house marketed by them and when the chain fell through they managed to find a buyer before the agent I was using. Very impressed by Angie's communication skills and enthusiasm
Agent replied · 17 June 2024
Good afternoon David, thanks very much for your very kind review - We always aim to impress and what better way to do that than selling a property that isn't even on our books! We are delighted that you were impressed with our service, we hope you are happy in your new home!
5/5
GoogleI sold my house through Starkey & Brown and would say they were fantastic. They kept me informed regularly, their staff are all lovely and friendly and they worked very hard to sell my house. This meant I could buy my dream house in Skellingthorpe. Thanks Starkey & Brown!
Agent replied · 17 June 2024
Hi Claire, thank you very much for your very kind words, it means a lot to know that you were well looked after and that you were impressed with the service. Thanks again and all the best.
1/5
GoogleWARNING - This agent should be avoided at all cost! I have seen the hole that they made in my friend's lawn, which you can put your whole hand down. They had given the boardman the wrong address to put up their 'For Sale' sign and by the time my friend saw what was happening and intercepted the process, the hole had already been made ready to sink the board into. My friend is with 'My Home' estate agents and has an open day with them tomorrow. 'Starkey and Brown' Agents have refused to fill in the hole they've made. Moreover,they were extremely rude to my friend when she calmly but repeatedly asked for them to repair the damage they had made and said that their director had said that there is nothing that they can do about it. One of their staff said sarcastically to my friend - 'It was a mistake; have you never made a mistake!'. 'My Home' keep you updated regularly, are polite and helpful at all times, unlike this rude , and dismissive agent - 'Starkey and Brown' Lincoln branch). If that is the level of customer service with the general public then they certainly do not deserve any more clients. I have noticed a review where someone who was letting from them could not get any decent repairs on the property they rented. Please do think very long and hard before entering into any kind of letting or sales contract with them. I certainly won't be choosing them!!
5/5
GoogleSophie and Angie were absolutely brilliant! A genuine and hardworking team who helped us through a difficult sale. Can't recommend enough!PositiveResponsiveness, Professionalism
1/5
GoogleStarkey and Brown have been a terrible intermediary service between ourselves and our landlord. We have been living in a house for 6 months and have consistently had to fight for them to make the required LEGAL repairs to things such as: a roof leaking water, the toilet pipe being cracked and leaking water, and the inability to open the windows in our bedrooms. They have hired sub par contractors who seem to be unable to finish basic jobs effectively, and we have just received a bill charging us for them to come back and finished work they failed to do originally. It has been a constant struggle to get these people to actually do their job, with us doing all the work chasing people down. They failed to inform us of a change in emergency contact number, so we were in trouble when, just last week, the boiler started spraying out water. I would urge any landlords reading this to avoid this company: they have caused us nothing but problems throughout the year- breaching the Landlord and Tenant Act 1985 numerous times.
5/5
GoogleI have been dealing with David starkey for the last few years and whether its setting up my buy to lets for me as a landlord or recently the sale of my current home. His professionalism, knowledge and understanding of the business just bowls me over. He his very passionate in getting sorted whatever my requirements may be and certainly knows no bounds to getting the job done and at the same time i never once felt pressured. This shows in the staff he employs and he obviously goes to great lengths to insure their take on his same passion and attitudes to all i have had the pleasure to deal with.I have recommended many of my friends and colleagues, who all have been very happy indeed.If other estate agents could be somewhere near as good , i am sure like myself actually have a happy journey with selling or buying a home.Top estate agent !!!! Keep up the great work David.
5/5
GoogleWe bought our house from Starkey & Brown just a few days ago, handled by Angela. We were kept informed at all times, got lots of helpful advise throughout the purchase, which as first time buyers is greatly appreciated. Would definitely use them again.
Agent replied · 17 June 2024
Hi Jamie Thanks for leaving brilliant feedback. We're glad to hear that you had such a good experience when buying your first home. Wishing you all the best. Starkey&Brown
4/5
GoogleRang to view an empty house very helpful, sorted everything no need to chase them up,good service
Agent replied · 17 June 2024
Thanks for the review Ian!
5/5
GoogleBrilliant company, if you're looking to sell or buy they will certainly help you.
Agent replied · 17 June 2024
Thanks for the great review Trish!
4/5
GoogleLovely meal, would go again.
Agent replied · 17 June 2024
Thanks for the review Anthony, we would love to know where this is for, we always like recommendations for our next staff night out!
5/5
GoogleI've had an excellent experience with Starkey & Brown from the initial valuation with Frazer, through to the completion of the sale. Cannot thank them enough, highly recommend!
Agent replied · 17 June 2024
Thank you for your great review Natalie! I'll pass your comments onto Frazer!
1/5
GoogleA poor poor company, staff are young and haven't got a clue what they are doing, the level of service you receive is just a mess, don't use this awful estate agent if you're a serious landlord.
Agent replied · 17 June 2024
This is NOT a genuine client of Starkey&Brown!! It is a fake review and has been reported.
3/5
TrustpilotThinking of using this company
Thinking of using this company, puzzled that it has 0 reviews? Also I scored 3 out of 5 which apparently is 3.5 on Trustpilot!
5/5
GoogleWe sold our house with Starkey and Brown. Everything went smoothly and they kept us updated all the way. I would highly recommend them.
5/5
GoogleI would not hesitate to recommend Starkey and Brown the whole team has been fabulous and informative all along. Ang in particular has gone above and beyond and kept me grounded during a stressful process.
Agent replied · 17 June 2024
Good morning Emily, Thank you very much for your lovely feedback. We are delighted to hear that the team (and in particular Angie) have looked after you well. We really do appreciate you taking the time to share your thoughts.
5/5
GoogleA Fantastic service provided by S&B for a first time buyer. I could not fault them even with all the problems I had. I would use them again. What a great team. Thank you
Agent replied · 17 June 2024
Good afternoon Mr Williams. Many thanks for your very kind words, we are delighted that you were impressed with the service we provided. All the best!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Starkey and Brown Lincoln
How many reviews does Starkey and Brown Lincoln have?
Starkey and Brown's Lincoln office has 193 reviews across two platforms: 181 on Google, 12 on Trustpilot (across the whole business).
What is Starkey and Brown Lincoln's rating?
Starkey and Brown Lincoln is rated 4.4 out of 5 across all 193 reviews, and 4.5 out of 5 on Google from 181 reviews.
Where is Starkey and Brown's Lincoln office?
Starkey and Brown Lincoln, 34 Silver Street, Lincoln, LN2 1EH.
