Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
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1/5
GoogleI booked a viewing with this agency. Day and time of the viewing were confirmed via email and via text on the same day. Due to an error in the system, they couldn't show me the property on the day and they could not re-arrange it via Skype. I couldn't come another day as I don't live there so I wasted my time and money for a viewing that did not take place. They apologised for it.
Claudia ยท 19 June 2019
Agent replied ยท 17 June 2024
Miss Lega
We are terribly sorry that you have had to leave such a review. We have investigated the matter and it would appear that there was a mistake made when booking the appointment, meaning that it was booked at the wrong time. We can assure you that this was a genuine mistake and one which we deeply regret. We are really sorry again for the inconvenience caused, if you would like to arrange an alternative time to see any of our properties we will make sure that they are carried out at your convenience.
We assure you of our best intentions, from all at Starkey&Brown.
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5/5
GoogleWould highly recommend, great communication and support throughout the entire process.
Sharon ยท 10 April 2026
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5/5
GoogleGreat staff and communication. Professional and friendly. Really feel they look after their clients and properties on the books. Would recommend and use again but hope I dont need to! Great job selling 2 houses simultaneously ๐ โฆ
Stacey ยท 18 May 2024
Agent replied ยท 24 October 2024
Thanks Stacey! We hope you have settled into your new home!
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5/5
GoogleWanting to write this review to express how professional, efficient and friendly I have found the staff at Lincoln.
Being in touch with many agents due to a house hunt, I have found Starkey and Brown to be the best by far. Thank you and keep up the great work ๐ โฆ
Ann ยท 18 June 2023
Agent replied ยท 17 June 2024
Hi Ann, thank you for your kind words about us! I have passed this onto the sales team.
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5/5
GoogleDuring a recent move I found the staff in the lettings department to be kind, considerate and, most importantly, extremely helpful in assisting me. They are knowledgeable about their properties and their standards of professionalism are second to none in Lincoln. I greatly appreciate their advice and their service during my period of property transition. I honestly cannot recommend them highly enough and, if ever I move again within Lincoln, they will be my first port of call.
Kerzo ยท 19 June 2016
Agent replied ยท 17 June 2024
Dear customer, thank you very much for your delightful review, we are very pleased that you have enjoyed your experience with Starkey&Brown. We wish you all the best.
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5/5
GoogleAs a buyer, I was very happy with the service they provided. I dealt with the same lady, Angie, throughout the buying process. She was really helpful in chasing matters up with the solicitors and kept me informed of any issues while going through the process.
Matthew ยท 21 October 2023
Agent replied ยท 17 June 2024
Hi Matthew, thanks for the great review! We'll pass your kind words onto Angie. Best of luck in your new home. Sophie
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5/5
GoogleExcellent service from Angie Powell when purchasing our house. Angie kept us updated with everything! Would definitely use and recommend their service! Thank you so much!
Danielle ยท 19 June 2018
Agent replied ยท 17 June 2024
Good morning Danielle, Thanks very much for your very kind words, particularly for Angie! All the best in your new home!
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5/5
GoogleRecently sold with Starkey & Brown. Every member of staff that we dealt with were exceptional! Regular updates. First time we've sold, makes you realise the importance of using a physical agent!
Thanks to you all for making the process so smooth.
Particular thanks to Angie, Sophie and Michael.
Leo ยท 18 June 2021
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5/5
GoogleWords cannot describe how easy these agents were, from the initial start of valuing the house , viewings, offers, to the chain. Everyone was amazing, always up to date and honest.
Highly recommend.
Jenna ยท 18 May 2024
Agent replied ยท 24 October 2024
Thanks for the great review Jenna!
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5/5
GoogleAnita Savage was extremely helpful when buying our property, she kept me going during the long wait. Highly recommended.
Marlene ยท 19 June 2018
Agent replied ยท 17 June 2024
Hi Marlene, thanks very much for your review, we really do appreciate it and wish you all the best in your new home.
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5/5
Google5* service from Angie with Jacks 1st house purchase. Very informative & friendly throughout the process & kept us in the loop at all times. Can highly recommend ๐ โฆ
Carol ยท 19 March 2024
Agent replied ยท 17 June 2024
Thanks for the great review Carol! We hope Jack settles nicely into his new home.
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5/5
GoogleMy elderly father used Starkey & Brown to purchase a bungalow in 2020. Sophie Barnett and her team were outstanding! Her professional and personable support was amazing - we would thoroughly recommend them for a high quality and dedicated service.PositiveResponsiveness, Quality, Professionalism
Jonathan ยท 18 June 2021
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5/5
GoogleHave used many Estate Agents in the past but this has to be one of the best, a friendly office and very welcoming.
If my solicitor did not have the answer then Starkey and Brown (Lincoln) would, I was always kept in touch or information was at hand, thank you Angie.
Ray ยท 19 June 2016
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5/5
GoogleHaving recently used Starkey & Brown to sell my home, I must applaud them for the quality of their service and their staff. I was kept regularly up to date with the progress of my sale, including detailed analysis on the interest my property had generated, and the process was handled as smoothly as you could expect a property sale to be. Big thumbs up guys!
James ยท 19 June 2017
Agent replied ยท 17 June 2024
Hi James, thank you very much for your lovely review, we are glad that we were able to help you move so smoothly and we wish you all the best!!
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5/5
GoogleCommunication from the initial point of contact through to the final sales completion of our property was exceptional.
Every member of staff we encountered had a friendly professional approach and made us feel valued as a customer.
I would highly recommend Starkey & Brown as an estate agent without hesitation.
Janette ยท 18 June 2022
Agent replied ยท 17 June 2024
Thank you for your lovely comments Janette! I'll pass your review onto the sales team. Kind Regards Sophie
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5/5
GoogleVery highly recommended, trustworthy and caring, not pushy, wouldnโt use anyone else in Lincoln to sell a property. Always go above and beyond. Fantastic, many thanks.
Fnblack51 ยท 26 July 2025
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5/5
GoogleJust like to say a big thank you, to Joe the girls in the Scunthorpe office and not forgetting Anita in Lincoln it was a lovely first time experience for me working with you all.You all did an amazing job selling my Mums house for her nothing was to much trouble. Shame the solicitors didn't do a better job. Have a lovely Christmas xx
Maggie ยท 19 June 2018
Agent replied ยท 17 June 2024
Hi Maggie, thanks very much for your very kind review - we wish you a very merry Christmas too!
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1/5
GoogleI was disappointed by how much they overcharge with final deductions from my deposit. I had to pay 100 just to clean an oven that was never used since I first entered the flat, for instance. The agency can advise the landlords not to be predatory with the deposit.
Aris ยท 18 June 2022
Agent replied ยท 17 June 2024
Really sorry but I think there's been a misunderstanding in regards to your review as we only specialise in sales and don't have a lettings department at our Lincoln office.
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5/5
GoogleExceptional service from Starkey Brown with particular thanks to Michael, Helen and Vicky. Helen checked in every week to see how things were progressing and if there was any help we needed. I would definitely recommend these agents.PositiveResponsiveness, Professionalism
Roxana ยท 18 June 2021
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5/5
GoogleAfter viewing properties with the other estate agencies I have had a very pleasant experience with Starkey & Brown estate agency. From the initial viewing and throughout the journey of buying the property the team have been very helpful in answering my questions and discussing the process and guiding me along the way. The process took longer than expected for various reasons but it was worth the wait.
I will definitely recommend Starkey &Brown estate agent.
Thank you very much for the New Home gift box!PositiveResponsiveness, Quality, Professionalism
Mashal ยท 18 June 2022
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5/5
TrustpilotGreat team from start to finish
Great team from start to finish. Realistic sale price, quality photos kept me informed and chased any queries. Took the stress out of selling my home
Mrs ยท 24 June 2025
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5/5
GoogleExcellent service, kept us updated throughout the letting process and even gave us a lovely, thoughtful moving in present! Brilliant!
Grandpa ยท 21 August 2025
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5/5
GoogleVery attentive and staff very professional. Special thanks to Ben.
Monna ยท 19 June 2018
Agent replied ยท 17 June 2024
Hello Mrs Owen, Thank you very much for taking the time to share your thoughts, it is greatly appreciated.
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5/5
GoogleStarkey & Brown have been absolutely amazing throughout the whole process of my sale. Dealing with Helen has been a pleasure, along with the rest of the team, cannot recommend them enough.
Emily ยท 18 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.