Starkey and Brown Lincoln reviews

★★★★★ 5/5

Google

The service was excellent, they sold my property within a few days of the tenant vacating. Anita kept me up to date every week with what was going on which eased my mind a lot. I will most definitely use Starkey's again in the future when we come to sell our house. Would fully recommend them to sell your home efficiently and quickly.

Esther · 19 June 2018

★★★★★ 5/5

Google

We were very pleased with the experience of purchasing through Starky & Brown. Nothing was too much trouble and everyone we spoke to was helpful and polite. One person did stand out for us, beyond the call of duty and that was Angie, Whenever we encountered a problem Angie was there to sort it out for us. Overall an excellent service, thank you all.

Julie · 19 June 2017

★★★★★ 1/5

Google

I had moved my properties over from one of Lincolns worst agencies to Starkey and Browns . I was impressed with the service , particularly a lovely young man called Ryan . When he left it dipped in quality of service . Anita came along and she is wonderful. There have been mistakes made but until now it was good . Yesterday I get a phone call from the previous awful agency to say Starkey and Brown have sold the letting portfolio to them , including my properties. I had NO notice what so ever . No emails or phone calls. I am in the middle of renting a house out then I find the previous agency have taken it over . I am not happy . I would never use the agency you transferred your lettings too again. Therefore I had no choice but to seek another agent , this meant cancelling viewings through the bad agent and going through relisting it again. Had I known this was planned sooner I would have had time to transfer the properties over sooner . Until now starkeys has been a fairly good agency . Now any respect has been lost . I am aware staff have been moved also but I refuse to have anything to do with the dreadful agent you passed my house to. I did email Mr Starkey direct 2 weeks ago and so far no reply .

Elly · 22 August 2023

★★★★★ 5/5

Google

We cannot praise Angela enough, it was a difficult purchase with various problems. Angela went the extra mile and sorted them out. We can honestly say that if it had not been for her we would have walked away from the deal. We cannot thank her enough for all the effort she put in. Mr and Mrs Christopher

Mary · 19 June 2017

★★★★★ 5/5

Google

Superb service from start to finish from caring people. Frazer Cobb did a great job of taking full details of the property with good pictures and unlike some other agencies took the time to get to know me and what I wanted to achieve from the sale. Quite clear that the communication within Starkey and Brown is spot on. Whoever I dealt with knew exactly what was happening with the property and the sale. Never had to go over anything just because I was talking to a different member of staff. During the lockdown I dealt with one of the directors, Michael Brown. Obvious that the helpful, professional and friendly mode of working within the company comes from the top. Thanks Michael. Once a sale had been agreed I was dealing with Angie Powell as the sales progressor. What a star. If there are any problems with a sale Angie will sort them. She will do it with a smile too. I'm rather going to miss the update calls now. I know my buyer is of the same opinion about the service we have both received. I did initially have a visit and quote from another local agent. Full of their own self importance and I felt their main aim was getting their percentage as quickly as possible. Felt much more confident in Starkey and Brown and that confidence wasn't misplaced. I achieved a sale price higher than the other agent suggested I should market the property. Just need the lockdown to be over so I can visit the office to thank everyone in person. Can't recommend Starkey & Brown highly enough. Thanks for everything.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 18 June 2021

★★★★★ 5/5

Google

Having recently selling our property with Starkey and Brown we fully recommend their service. Throughout the whole process we felt fully supported, especially from Angie who deals with aftercare. Angie supported us with advice, chasing people up and keeping us updated. Our first chain unfortunately collapsed when our seller pulled out and Angie was so supportive, and spent the time checking in to make sure we were ok. We always felt Angie had our best interests at heart, and have said a few times how using Starkey and Brown was fully worth the money purely for her support. We will certainly be recommended to anyone we know who is looking to sell.PositiveQuality

Mem · 18 June 2021

★★★★★ 4/5

Google

A very good experience from Fraser who took the initial consultation and photographs to Claire, Angie and the team in the office. We were kept informed throughout the sale of our property right up to completion. This is the second time we have used Starkey & Brown and i wouldn't hesitate in recommending them to anyone.

Mrpettzoid · 19 June 2018

★★★★★ 5/5

Google

The service at Starkey & Brown was superb. Billie did a great job negotiating our purchase. Angie was incredible, constantly going above and beyond to ensure the sale went through as smoothly as possible for us, and always at the end of the phone when needed. We now have our home and love it !!

Nathan · 19 June 2018

★★★★★ 5/5

Google

I couldn't recommend Starkey and Brown enough. They were very helpful during the purchasing of the property and arrangement to let it out also. I would like to give particular thanks to Ben and Fraser for their outstanding support.

Maxwell · 18 June 2022

★★★★★ 1/5

Trustpilot

Don't bother with this estate agent

Don't bother with this estate agent, they haven't got a clue about customer service or about selling a house.

Steven · 1 August 2026

★★★★★ 5/5

Google

We just bought our new property & Angie was absolutely brilliant and went out of her way to help us. She gave us back our faith in estate agents, we would both recommend them to everyone. Abbey in the sales team was also really helpful. Great people - thanks again for all your help.

Tony · 19 June 2017

★★★★★ 5/5

Google

Five stars isn’t enough for what this co deserves. Thanks so much to Frazer Cobb and Ben Starkey for helping me with my move. They were friendly and prompt anytime I needed something. Will be recommending these two!

Lauren · 18 June 2022

★★★★★ 5/5

Google

Purchasing through starkey and brown has been incredible. Every step of the way we have been supported, especially by Anita who has been helping us throughout the process. I cannot recommend purchasing through starkey and brown enough!

Sam · 16 March 2026

★★★★★ 5/5

Google

Starkey and Brown have been amazing in helping me sell my house. From the first time I enquired to finally exchanging keys they have been utterly professional and thorough. Frazer took some great pictures and worked hard to secure an offer that was above my asking price. My solicitors were, quite frankly, hopeless but Angie was amazing. She was chasing up them on my behalf and keeping me informed at every stage. She made a real difference and I'm not sure the house would be sold now without her effortsPositiveResponsiveness, Quality, Professionalism, Value

Ricky · 18 June 2020

★★★★★ 5/5

Google

From the very start to the very finish Starkey&Brown were simply amazing! Frazer was extremely professional and knew exactly what he was talking about, he answered all my questions and concerns without hesitation and didnt pester me every day asking for a descion that we hadn't yet made. Once we had instructed S&B Frazer ensured all staff were aware of us coming onto the market (despite us not yet being on Rightmove) which resulted in a viewing booked by Debbie for that very weekend. In the end we didnt need rightmove as Debbie sold our house almost immediately! Amazing! After we accepted the offer Angie kept us up to date and fully informed as well as chasing our solicitors when we needed her to. Nothing was too much trouble for any of the staff and the efficiency, professionalism and enthusiasm of every single person involved in our sale was unbelievable! Would never recommend anyone more than S&B...exceptional!!! Thank you to you all for helping us through this extremely stressful time.

Amy · 19 June 2019

★★★★★ 5/5

Google

Today is our moving day and it has all been really stressful apart from Starkey and Brown. Frazer took amazing photos of our house to begin with and got the price spot on (also the price I wanted for the house) and it sold within two days. Don't be fooled by the major online agent - they hugely undervalued our house on purpose. Go with these guys. They've got a great reputation for a reason and understand the local market. Big thanks also to Clare the manager for taking my calls and constant questions. Finally to Debbie, who essentially made this move happen by chasing up our solicitors constantly and always being at the end of the phone to reassure and offer advice. A brilliant team, amazing communication and a really reasonable fee. Thank you!

Simon · 19 June 2019

★★★★★ 5/5

Google

We have recently bought a property through Starkey and Brown and have got to say they are the most useful estate agents we have come across. We would definitely use again. Angie was a great help to us and a credit to Starkeys team. Thank you for all your help

Verity-Jade · 19 June 2017

★★★★★ 5/5

Google

We recently purchased a property marketed through Starkey & Brown and received excellent customer service from start to finish. They are a genuinely lovely, personable company who really care about their clients. …

Sarah · 16 March 2026

★★★★★ 5/5

Google

From start to finish we had no problem with this company . Any hurdle hit was quickly resolved and we were regularly updated via phone or email throughout the whole process. …

Claire · 16 March 2026

★★★★★ 5/5

Trustpilot

We recently purchased a property…

We recently purchased a property through the Starkey and Brown team and I wanted to leave a review to say how impressed we were with the service throughout.

Daniel · 10 April 2026

★★★★★ 5/5

Google

My parents purchased a property through Starkey and Brown and we were dealing with Angie who has been absolutely amazing from start to finish. We were very happy with the service provided. She always updated us on everything and really helped when it came to chasing other solicitors to get us through the process. We would highly recommend this company and their team

Nicola · 20 November 2023

★★★★★ 5/5

Google

Excellent service provided to two first time buyers. They were proactive in showing us properties in a none aggressive or pushy way, and only ones relevant to our searches - other agents in area were both keen to push properties outside our price range or needs, but also pressure to view. From viewing the property, our agent Thomas Beattie was accommodating in provide us with a viewing slot to suit us, and patient whilst showing us around. We feel he was both honest and genuine in his advice and thoughts, which gave us confidence in the sale. The process ran smoothly, with regular and relevant contact from the agents, both Thomas and staff in the office. Our questions were always answered quickly and professionally, no matter how trivial they may have seemed. The conclusion to the sale (picking up the keys ) was a pleasure, dealt with enthusiasm and efficiency from all parties involved. We would highly recommend Starkey & Brown to any buyers or sellers, who made the process easy and less stressful.

Matthew · 20 June 2015

★★★★★ 5/5

Google

Bought my house with Starkey and Brown and will be going back there as and when the time comes to upsize! Both Clare and Nathan were fantastic in helping to find a home to suit my needs, as well as taking me through all the step required in the most painless way possible. Trevor, the financial advisor provided completely impartial advice and his knowledge of schemes available to help you buy your dream home were a god send! I couldn't have bought my home without any of them! Highly recommended and will be returning!

Adam · 20 June 2015

★★★★★ 5/5

Google

A caring, thoughtful and efficient service from all at Starkey and Brown. Never felt I had to chase, and completely empathised with the situation. They had my back.

Marie · 16 March 2026