Trusted Agent profile · Lincoln

Starkey and Brown Lincoln reviews

4.4

★★★★★ Great

191 reviews across 2 platforms

34 Silver Street, Lincoln, LN2 1EH

Starkey and Brown's office in Lincoln, at 34 Silver Street, is rated 4.4 out of 5 across 191 reviews on two platforms, including 181 Google reviews rated 4.5.

Google logo

4.5 / 5

181

Reviews on Google

This office

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10

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lincoln office, from every platform, shown as written. First names only.

5/5

Google

Cannot recommend Starkey & Brown enough for selling my late mum and dad’s house. The communication from the start has been outstanding, they went above and beyond to make the painful process easier. Everyone I spoke to was both professional but yet friendly. Anya, who did valuation, was so lovely and positive who took the time to explain everything whilst being understanding. A special big thanks to Angie, who has been kind, understanding and shown nothing but compassion and empathy for our situation. Thank you so much.

Stacey · 13 April 2026

5/5

Google

Angie and Anita were amazing from start to finish, Anita nothing was ever too much trouble for you and I thank you for getting us booked in for viewings as quickly as you possibly could you’re a star ! Angie thank you for answering any questions we had and for just being at the end of a phone when we needed you for updates and questions. If I could give you 10 stars I would. Thank you so much Emily, Ashley & Ginny

Emily · 11 April 2026

5/5

Google

I cannot recommend Anita at Starkey & Brown highly enough. I listed my house with them at the end of July 2025, and by the end of September an offer had already been accepted, which was fantastic. The whole process was going smoothly until, unfortunately, my solicitors suddenly ceased trading. This was an incredibly stressful situation, but Anita was absolutely amazing throughout. As soon as she found out, she immediately helped by sourcing quotes for new solicitors and provided me with excellent recommendations straight away. I decided to go with the solicitors Anita recommended, and they have been absolutely brilliant. Thanks to Anita’s quick action and support, within just a week of my previous solicitors ceasing trading, my sale was back on track and picked up exactly where it had left off. I am now due to complete tomorrow, and I genuinely do not think this would have happened so smoothly without Anita’s help, professionalism, and dedication. She went above and beyond during a very stressful time, and I am so grateful for all of her support. Thank you, Anita and the rest of the team at Starkey and brown for your outstanding service from start to finish!

Elias · 2 April 2026

5/5

Google

I would highly recommend Starkey and brown as an estate agent who go above and beyond, Anita was especially good, she did her utmost to make things go as smoothly as possible and kept us informed all the way through, with regular updates and made the sale go as stress free as possible, any queries we had were answered straight away no problems at all. First rate professional service.

Wendy · 16 March 2026

5/5

Google

Finding the right property is exciting, but navigating the buying process can be daunting. Thankfully, we had Angie from Starkey & Brown on our side! From the first conversation, Angie was professional and friendly. She clearly explained the next steps and kept us informed throughout the entire purchase. Angie was fantastic at chasing up the seller's side, ensuring a smooth flow of communication. Her proactive approach meant we were not left waiting or wondering about what was happening next. Unfortunately, it took some time for our purchase to progress due to delays with the seller's chain. The lack of communication from their solicitors was causing a lot of stress, especially with delays in the seller’s chain. Had we not had Angie chasing updates and proactively contacting other parties involved, we would have walked away. Angie did not just chase updates; she suggested the eventual fix to the issue holding the completion up. Her expertise in handling communication between all parties was invaluable. There were times when we were not sure whether we would ever complete, but Angie was always patient and happy to answer all our questions, no matter how small. Her constant reassurance and proactive approach were a lifesaver. Thanks to Angie's dedication, clear communication, and problem-solving skills, we finally have a completion date and could not be happier. We cannot recommend her highly enough!

Chelsea · 18 April 2024

Agent replied · 24 October 2024

Thanks for the great review Chelsea!

5/5

Google

Although Starkey & Brown were not acting for us in the sale of our property, they were extremely helpful in keeping us up to date with the purchase of our new property & also advice on what to do about our sale, a lot more than our actual estate agents were. In particular Angela Powel was really helpful. We wont be moving again but if we were we would definitely use Starkey & Brown.

Darren · 25 July 2024

Agent replied · 24 October 2024

Thanks for your kind words about Angie!

5/5

Google

This is a very late review as I sold a property with you nine months ago.I felt I wanted to write a review because a property in the road I live in has just gone up with the agent I originally used my first thoughts were o dear. I originally had a valuation from you and the other Estate agent and unfortunately decided to go with the other agent what a mistake that was. I had Frazer Cobb out to value my property and he was very helpful. The other Estate agent got me no viewings except on the last day when I was swopping to Starkey and Brown. When I changed to Starkey and Brown I got four viewings and two offers the day after it went on Rightmove, One at near asking price and one at asking price admittedly I had lowered the price slightly on moving agents. I was not pushed to do this by Fraser he would have gone at the same asking price that was my choice. So thank you Fraser, Sophie for negotiating the sale and Angie for progressing the sale.

Lesley · 18 May 2025

5/5

Google

A very smooth process of viewing a property with Starkey & Brown. We were under time pressure to findxand secure a rental property. The staff at the Lincoln office were superb. Melanie went above & beyond her role and made the entire experience hassle free. Very professional and process easy to understand.

Angela · 16 February 2026

5/5

Google

Angie and the rest of the staff at Starkey & Brown were wonderful to deal with; they understood that as fist time buyers we may need a little more a helping hand, and this was no trouble for them. From the initial arrangement of the viewing, to paperwork to getting our offer in to buyin g the property and completion, Angie was helpful, communicated with us on time, all the time (unlike our Solictors!) and despite doing this all day, every day, was jsut as excited for us when we went in to get the keys! Thank you Angie and everyone at S&B; we had the best experience we could hope for.

Lou · 20 December 2023

Agent replied · 17 June 2024

Thanks for the great review! We hope you have settled nicely into your new home.

5/5

Google

Through a difficult mortgage application Angie Powell at Starkey and Brown in Lincoln was absolutely fantastic she is very polite and professional she supported us on difficult parts of the house purchase and kept us up to date on proceedings explaining the many different challenging situations and following them through, even though Starkey and Brown was not our estate agent and Angie was not our mortgage adviser she was there when needed, Angie is a credit to the company ,well done and thankyou Angie. Thankyou Starkey and Brown.

Martin · 17 April 2025

1/5

Google

Just had a very recent horrendous and negative dealing with this estate agents. They advertised a 3 - bedroomed property in Lincoln for sale that was something of which I was looking for. During the first initial viewing I was told directly to my face by the agent that the gas fire was fully operational and worked perfectly. So, as you do, you take it as the truth has been told. "WHY ELSE WOULD THEY NOT TELL THE TRUTH"? After moving in to the property I could not get the gas fire to work and noticed the chimney escape was TAPED UP. Two weeks after the purchase a large A4 envelope arrived through my door with the GAS FIRE SAFETY NOTICE stating that in 2020 the fire had been condemned due to a BLOCKED FLU" so therefore condemned and capped off. At no stage prior to the purchase was I sent any photocopies of such condemnation certificates to look through and make my own mind up as to whether I still wanted the property or not?!! After getting the boiler fully serviced two days after getting these gas fire safety notices the gas technician stated that normally a blocked flu is the result of the chimney having a blockage ie bricks coming loose etc and can be very expensive to rectify. So my point is this... "WHY WAS THIS VERY IMPORTANT INFORMATION NOT DISCLOSED AT ANYTIME TO ME VERBALLY OR IN ANY DESCRIPTION"? My disappointment is that this very important information was (so I feel) deliberately withheld so I go through with the sale and without the possibility of me wanting to shave some of the asking price off or even pulling out from the sale altogether. The persistent harassment phone calls from Angie were bad enough, but the gas fire was the cherry on the cake! The score of which I have given reflects the way I have been treated as a PURCHASER AND NOT AS A PERSON. If I could have given NO STARS then I would. When I sell my property STARKEY AND BROWN will not be on my list of estate agents to approach.

Carl · 21 October 2023

Agent replied · 17 June 2024

Hi Carl, we're disappointed you have left this 1 star review for us as we pride ourselves on our customer service and honesty. The property you purchased was advertised as having a non working fireplace. I understand however your solicitor is looking into this for you in the meantime and we advise you speak directly with them. Michael Brown, Director

5/5

Google

Absolutely fantastic estate agents. Used these guys to sell quite a small property which was tenanted so a little trickier to deal with and coordinate viewings etc. Ben was brilliant from start to finish and his valuation was spot on. Angie progressed the sale after the offer and she was very proactive getting things done right away. I didn't have to chase anything with this estate agents which is a pleasant change. Easy to contact and great service all round!

Ben · 14 April 2025

5/5

Google

Melanie was our agent and we dealt with her personally the hole time. She is lovely, quick and responsive and helped with any questions or worry’s we had. She was a massive help and we are very thankful we got Melanie. 100% recommendations

Liam · 2 April 2026

5/5

Google

We had a great experience with Starkey& Brown estate agent from start to finish. Communication was clear, professional, and timely, and they were always happy to help and answer our questions. The whole process went very smoothly. Highly recommended. Thanks so much Sophie and Anita

Van · 16 February 2026

5/5

Trustpilot

What a great team Starkey and Brown…

What a great team Starkey and Brown have. Sold my property very quickly and then continued to keep me updated as we went along. When needed they gathered information and gave the gentle pushes that were needed. Would highly recommend them to anyone. Thank you Anita for looking after me so well

Lorraine · 1 November 2025

5/5

Google

We bought our new property through Starkey & Brown and have to say Angie was fantastic! Helped us progess the purchase to a very satisfactory conclusion & was always willing to help! Another thanks to Anita too who was very supporting at the start of the journey. Excellent service and thank you Angie!

Kevin · 24 September 2024

Agent replied · 24 October 2024

Thanks for the great review Kevin! We hope you settle in well!

5/5

Google

The whole team at Starkey and Brown have been absolutely fantastic! From the viewings, to answering our questions and providing us with updates, everyone has been brilliant in helping us with our purchase. Particular shoutout to Sophie, …

Kieran · 16 February 2026

5/5

Google

Absolutely fantastic service from start to finish. Anita was the liaison for me and was incredibly supportive and helpful in every way! Made the whole process more easy to cope with.

Philippa · 9 April 2026

5/5

Google

Ben & Angie have been brilliant in helping me move, it was a pleasure doing business with them. Thank you Angie especially for keeping me up to date and chasing all that was required.

Mark · 16 March 2026

5/5

Google

Having bought through Starkey and Brown last year, and we'd highly recommend them. The property was on the market with two agents, but we chose Starkey and Brown specifically after a bad experience as former renters with the other agent. Right from the first contact, everyone we dealt with was professional, honest, and diligent, and ensure things moved in a very timely manner. We'd like to give a special mention to Angie, who helped make a stressful house buying time, much easier, and it was always such a pleasure to receive a call with updates from her. Thank you!

Hannah · 10 October 2024

5/5

Google

I can’t speak highly enough of Starkey & Brown. From the outset they were different to many other estate agents - they listened, made us feel at ease and were very thoughtful in the wsy they handled my elderly parents who were selling. They secured the best price for our property, quickly. It ended up being a complex and lengthy chain but Angie Powell navigated it all with absolute grit and determination to get it over the line going above and beyond at every turn. We couldn’t have got there without Angie’s hard work and drive. I highly recommend them

Catherine · 16 March 2026

5/5

Google

A really hard working, diligent and professional estate agency, with a special mention to Anita who went above and beyond and whose communication has been incredible throughout the buying process.

Jack · 16 March 2026

5/5

Google

Melanie was extremely helpful throughout the entire process, sorted any issues and always had quick responses. Would have been very difficult to get everything sorted without her.

Toby · 2 April 2026

5/5

Google

Starkey & Brown did a great job for us during our house sale. Anita was brilliant at keeping us informed and made the whole process a lot smoother! Thank you!

Alice · 16 February 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Starkey and Brown's Google reviews

Questions about Starkey and Brown Lincoln

How many reviews does Starkey and Brown Lincoln have?

Starkey and Brown's Lincoln office has 191 reviews across two platforms: 181 on Google, 10 on Trustpilot (across the whole business).

What is Starkey and Brown Lincoln's rating?

Starkey and Brown Lincoln is rated 4.4 out of 5 across all 191 reviews, and 4.5 out of 5 on Google from 181 reviews.

Where is Starkey and Brown's Lincoln office?

Starkey and Brown Lincoln, 34 Silver Street, Lincoln, LN2 1EH.

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