PYGOTT and CRONE COMMERCIAL Lincoln reviews

★★★★★ 1/5

Trustpilot

Tenant - Horrible Experience

As a tenant, I would not recommend Pygott & Crone to ANYONE that is looking to rent a property. Pygott & Crone, specifically Gabrielle who works for their rental team, represent atrocious landlords that treat their tenants as if they are a cash cow. I am a single occupant, under 30 years old, and I have lived in 5 different rental properties, this is the first one in my life that has claimed my security deposit; for something as silly as a missing light bulb. I have stayed at the property for over 4 years, which when I moved in, still required work. The carpets were not cleaned, parts of the stairwell needed repainting after damage was caused by the previous tenant, there were no curtains on the windows (which I left behind after my tenancy) and the boiler was already on it's way out, but never replaced in the 4 years I stayed there, despite the fact I needed to let pressure into it practically every other day to maintain working order. Pygott & Crone's post-tenancy report stated, and I quote, "Based on the duration of the tenancy, it would be unreasonable to make deductions to the tenant's deposit." and yet they allowed the landlord to do so for 3 light bulbs, an oven tray (which was cleaned before I left by a professional cleaner), gardening fees (despite having been moved out for 4 weeks in the height of summer), and costs for removal of an LED light strip that I left behind in the office simply because I thought the new tenant might appreciate them. I was charged a total of £240 from my security deposit for cutting back a hedge, taking down an LED strip and repainting a single wall; despite the tenancy being over 4 years long. Pygott & Crone emphasizes an already terrible power imbalance between landlord and tenants, then claims they are impartial when they have the potential to protect young tenants that are already struggling in the current housing market; and as such I wouldn't recommend them to anyone. As guilty as the landlords they support. Stay clear and do not use them.

Adam · 1 July 2025

★★★★★ 5/5

Google

Great real estate company. We have felt at ease buying a property, thanks to Charlotte!

Amandeep · 12 December 2025

★★★★★ 5/5

Google

Had to move out of the bailgate as the landlord wanted to sell quickly and in turn, was kicking us out quickly, "Lucy R" sorted us out ASAP, was freindly, understandable and helped us achive our goals as quickly as possible. Flipping fantastic! We were in the new rented property in under a week, so easy to do and any questions she answered were compressively and coherently responded too. Many thanks Henry and Rebekah

Henry · 18 June 2023

★★★★★ 5/5

Google

I had the pleasure of buying a house with Pygott & Crone through George who was very proactive going above what I would expect to ensure I was able to view properties quickly and buy my ideal home. Thank you for all your efforts.

Ricky · 12 May 2026

★★★★★ 5/5

Google

We've been in contact with Ed Nearn over recent days with our applying to purchase a property in Welton. From the get go, the contacts from/with Ed (and the other members of the Lincoln office) have been friendly and engaging. Ed has been brilliant in response times to emails/calls and explaining "the intricacies' of closed bids (something I'd not had much awareness of). I used to work in customer services and his comment on his emails of "If you have any other questions feel free to ask! 😁" hits exactly the right note with anyone reading it! Well done Ed!!!

Michael · 12 June 2025

★★★★★ 5/5

Google

The whole process from great photos, communication, to selling my house was great. All the staff were really friendly and professional and kept in regular contact by phone and email. Really positive experience, thank you.

Laura · 12 July 2026

★★★★★ 1/5

Trustpilot

Photo shopped

I viewed a house via Pygott and Crone that looked good on the brochure, but looked terrible in reality. I know estate agents enhance photos but to photo shop them is not right. The front bedroom window looked good on the photo, just a little too white on the left hand side. It was actually rotten. The shower cubicle also looked good, but that too was full of mold.

LDH · 27 September 2025

★★★★★ 1/5

Trustpilot

Poor Service

Contacted Pygot Crone Holbeach to arrange a viewing of a property we were interested in. Told someone would call back. No call back. Called again and again told someone needs to call back. Again no call back. Called again and was told the property was not on the market the owners were ill and taken off the market. Checked a week later and still on their website and on Rightmove. Called and was told the property was sold. A few days later when my partner called was told the owners were poorly and had been taken off the market for a few months. Also sent 2 emails enquiring about this and another property no response. Terrible service and appear to tell lies or make things up. Shame as we are cash buyers I wonder if the vendors of properties with them realise why they aren't selling

Senna · 30 May 2025

★★★★★ 5/5

Google

Wonderfully efficient , everything so far as gone through smoothly and TJ, RIck and Lewis have handled dealing with myself and my vulnerable daughter with xtra care and patience . Thank you xx

Lynne · 12 July 2026

★★★★★ 5/5

Trustpilot

Thank you for the excellent service pre and post sale

Purchase needed a swift turn around- viewed property and had an offer negotiated with vendor to include a chain break within 4-6 weeks. Progress kept on track and were ready to exchange in week 4. Agreed to buy on 29th April and moving 13th June. Thank you for the excellent service pre and post sale.

David · 10 June 2024

★★★★★ 5/5

Google

I found Pygott & Crone to be professional, efficient and helpful. They were quick to update me of all developments. I dealt mostly with Tejan Vincent who was always efficient and helpful.

Miriam · 12 July 2026

★★★★★ 5/5

Trustpilot

It was an absolute joy working with Pygott & Crone

It was an absolute joy working with the Pygott & Crone Estate Agents. The staff I worked with are extremely polite , everybody was really professional & they were always happy to help me with any questions I had when it came to getting my 1st property. I recommend anybody who is buying a home etc to work with this firm because they are really good. This isn't my last time working with them here , I will be back for more in the future. Thank you for everything much appreciated Best Regards - Mr M. Linton

Mr · 2 May 2025

★★★★★ 5/5

Google

The whole team were fantastic, helping us through a stressful period with plenty of updates and support. Alisha in particular was of great help and very professional.

Molly · 12 August 2026

★★★★★ 1/5

Trustpilot

AVOID !!IF YOU WANT TO SELL YOUR HOME !

If you want your house sold, receive regular updates, receive key facts from the outset, have an agent that promotes your home by attending views, then DO NOT USE THESE ESTSTE AGENTS. 1. Promised regular updates however, we only received updates when we chased them. 2. Key facts not given at outset i,e you pay for photos but only in the small print do you find out you cannot use the photos if you change agents. 3. apparently we have nearly 60 potential buyers matched We had 3 views, so what happened to the rest? ratio shows lack of promotion or is this figure pure speculation? 4. On the market since November 24 not guidance on how to improve chances of sale etc . 5 total lack of confidence in them I will be taking this matter further but AVOID LIKE THE PLAGUE !

Brenda · 31 March 2025

★★★★★ 5/5

Google

I can’t praise Pygott and Crone enough. They literally sold our house on the first day before it even went to market. Communication was great, staff really friendly. They were vey proactive even when our buyers lost their sale they soon found them another buyer and kept the chain intact. We are now in our beautiful new home thank you 🙏

David · 23 September 2024

★★★★★ 5/5

Trustpilot

Pygott & Crone are absolutely amazing

Pygott & Crone have been absolutely amazing from start to finish, if i required any information they don't hesitate at all to find things out and help. I personally dealt with Fiona at the Grimsby branch and she has been so helpful. The whole team that were involved were very helpful and i would recommend massively.

Richard · 22 February 2024

★★★★★ 1/5

Trustpilot

Very unhelpful

Buying a house is a stressful experience, and Pygott Crone Grimsby added to the stress. On the day of the move, having driven for 4hrs, I asked if a staff member could meet me at the property with the key. They had no one available. So I drove to Grimsby (a town I had never visited before) and eventually found their office where all members of staff were at their desks.They were very unhelpful and not at all welcoming. Once at the house I was unable to get the gas to work. I called the office and left messages and no one ever called back.

Lesley · 10 March 2025

★★★★★ 5/5

Google

What a fabulous team that work together and nothing is to much trouble. Would highly recommend

Wendy · 21 September 2026

★★★★★ 5/5

Trustpilot

Pygott and crone

We used the Grimsby branch to purchase our new home. They are a great team. Explained each step of the way. Kept us updated during the process. I kept apologising for emailing them or phoning but they always said “don’t apologise “. We couldn’t have been treated any better. We would definitely recommend Pygott and Crone.

Sian · 10 November 2025

★★★★★ 1/5

Trustpilot

A letter sent to Pyott & Crone Boston

A letter sent to P & C Boston last year. The response an "honest mistake" Plus they wanted the £300 fee for ads paid, threatening to take us to court if not paid. This company should not be trusted with the sale of your property, there are conflicts of interest, as they mainly sell to HMO's whoare their business partners hence a lot of repeat business for them. See below the details: "Dear Mr Brooks, We are making a formal complaint to you as we believe that Pygott & Crone are in breach of our contract. From Feb to end of April 2024 Davis has acknowledged that a. An erroneous SOLD sign was in place outside of our property. Which mislead local potential buyers in to believing a sale was completed. b. A FOR SALE sign was not erected outside of our property during this period, in breach of point 3 of our signed contract. Once again passing potential buyers were not made aware of our property's availability for sale. Indeed neighbours in Tower Road believed that it had been sold. C. In breach of point 6 of our contract ,we were not informed by you, either via email, letter or verbally that a potential buyer (an HMO) had shown interest and made an offer. We were informed verbally by Davis Gurton and in your presence when we visited your offices on 11 April to terminate our agreement . d. Your agents Holly and Joe conducted viewings at the property during this period but failed to notify and rectify the presence of an erroneous SOLD sign and the absence of a FOR SALE sign. This is negligence. It is our reasonable opinion that your marketing and sales service only benefited the potential HMO buyer by restricting any potential other buyers and working to achieve the lower price desired by that HMO buyer. We entered into a contract with Pygott & Crone for you to fully market the property and work in our interest as the seller. This contract has not been honoured. On the 11th April 2024, when we both came to speak with Mr Gurton at your Boston office he admitted that an interested party ,an HMO buyer , had said the "figures did not stack up" for him at the price as advertised. Perhaps your £300 bill for professional services should go to this person, as in our reasonable opinion you were working more in his interest, by erroneously mis sign boarding and misleading other possible buyers and consistently attempting to drive the price down." Yours sincerely Matt

Matthew · 1 February 2025

★★★★★ 5/5

Google

We couldn't fault the excellent service received at the Lincoln branch - very responsive and always happy to help and in particular Tommy and Alisha were outstanding throughout.

Teresa · 18 March 2025

★★★★★ 5/5

Google

Absolutely fantastic service and super helpful and friendly staff - I love my new home! Would 100% recommend :)

Georgina · 12 August 2026

★★★★★ 5/5

Google

We have always used Pygott & Crone and have never bees disappointed. They give excellent advice and are proactive in marketing the property and keeping you informed. They remain supportive even after a sale has been secured ensuring that delays are avoided. Best agent in the area. By far.

Philip · 12 December 2025

★★★★★ 5/5

Google

TJ has been great - prompt communication and really helpful during the sale.

James · 12 September 2026