Mundys Lincoln reviews

★★★★★ 1/5

Google

I won't be doing any buisness with them,they have just taken over frankeys & I have 3 property's that I rent out,they knew who I was & the property's I hold but had lost the tenants credit reference & back ground info & want to charge £160 to renew a contract,keep away & try Colonia estate agents,they couldn't help me enough & didn't want to rip me off like Mundys for the renewal of a contract that they allready hold with the removal of a partners name,looks like I'm not the only 1 judging by the reviews on here

Marc · 22 June 2018

★★★★★ 1/5

Google

Would of been 0 star if I could of gave nothing - I used them to fully manage my house rental (wasn’t cheap) but we made it clear we would always be moving back into the property as it was our family home and wanted it looking after, what we got couldn’t of been further from that and they were absolutely not interested in anything unless it was in relation to them making £££, what we moved back into was like squatters had been there (they hadn’t) and even then mundys maintained it was ‘minor issues’ wouldn’t touch them with a barge pole knowing what I know now, use at your own peril.

Carly · 22 June 2018

★★★★★ 5/5

Google

I bought a property through Vicki Wilkinson at Mundys. Throughout the whole process she kept me well informed and updated and replied quickly to my emails. I found it to be quite a personal, friendly experience and would be happy to use them for a sale. In my opinion, having worked as a surveyor, an energy assessor and a property developer, the can do attitude of the agent is paramount to a successful experience for the client and the purchaser.

Michelle · 22 June 2018

★★★★★ 1/5

Trustpilot

Mundys estate agents in Lincoln shouldn’t even be allowed to sell houses

The worse estate agents I’ve ever delt with. Put my house on the market with Mundys as I was buying a new build off them so thought they would push for a quick sale. I had agreed a price on the new build with the local builder who said I would have first refusal. 5 months on the market and 1 viewing that wasn’t even serious I lost the house in Skellingthorpe as Mundys agreed to sell it behind my back without consulting me for £25000 more than the original asking price. I went with another local estate agents who had three offers over the asking price within the first week of it being on the market at the same price! When I rang Mundys they said it’s just the market is quiet at the moment and they are doing everything they can to promote it. Even the estate agents I sold with said you shouldn’t of had any problems selling this house with them. I am looking to take this further as I believe this could be happening to a lot of customers and not even realising.

Phillip · 30 January 2018

★★★★★ 5/5

Google

Very professional in all our dealings with the various agents. When our sale hit a rough patch towards the end of the process the agent was always open and honest with me about what to expect. It was all very thorough and made the process slightly less stressful.

Jacqueline · 23 November 2023

★★★★★ 1/5

Google

Particularly unsatisfactory experience with Mundy's Lettings. I have been chasing multiple times over the last few weeks, after guarantees from members of staff that a request will be 'sorted in the next few of days and we will let you know'. This same message has been given to me for the last 2 weeks. If a request will take longer that a few days, then honesty is the best policy, but I have not experienced this in Mundy's case

Nick · 22 June 2018

★★★★★ 1/5

Google

Horrendous experience they employ pathological liars. Also it appears we were buying off Jesus because he was dead Saturday and hes alive today. I know its easter weekend but really! They declined offer which is fair enough they said they had spoken to owners ( which was family) now being told owner is in a care home and not dead and awaiting to hear if hes accepted offer. Been told a higher offer has been made yet property been empty above a year and noones viewed neighbours told us this. Also the amount of post confirms noones been in a long time. They just want swindle money out of people and are not acting in a professional manner. Top tip Mundys staff if your going lie at least tell co workers what crap youve said so when they speak someone else they won't get a different story. We had rang to offer more however as I said due to not being sincere and honest we will look elsewhere maybe you can tell the seller this.

Michelle · 22 June 2017

★★★★★ 5/5

Trustpilot

Mundys have been fantastic both with my…

Mundys have been fantastic both with my sale and letting my property also. The team are communicable and very helpful.

Annabel · 13 March 2025

★★★★★ 1/5

Trustpilot

Unprofessional conduct

Unprofessional conduct, over value houses, failure to disclose potential hazardous material inside a house and use underhand tactics to pressure sales and even contact other estate agents for information on other houses you may be potentially be interested in. Rude and inappropriate. Do not recommend!

Laura · 18 January 2024

★★★★★ 5/5

Trustpilot

My partner and I had a wonderful…

My partner and I had a wonderful experience with Mundys sorting out our first home in rented accommodation. Special thanks to Sam also from Lincoln store!

Alice · 11 July 2020

★★★★★ 1/5

Google

Whilst aware that they seem to have some agreement with new builds for a document - still feels overpriced to have to pay nearly £400 to produce a piece of paper.

Kris · 25 September 2024

★★★★★ 4/5

Google

We found all the Mundys staff to be easily approachable , efficient, and helpful. The pictures on our for sale brochure / internet page were clear and the correct information entered.

Michael · 25 September 2024

★★★★★ 5/5

Google

I had a great experience going through the process of rending a house through Mundy's. The agent who showed me the house went above and beyond my expectations to ensure that I got the viewing I wanted. And the administrative staff were friendly and professional. All documentation and processes went according to schedule, and all my questions were dealt with quickly and clearly.

Michael · 21 June 2022

★★★★★ 5/5

Google

Sophie Marshall was extremely supportive and helpful and went the extra mile for us.

Tracey · 21 June 2022

★★★★★ 1/5

Google

This is a ridiculous letting agent. They don't even deserve 1 star! They want to make money on everything. There is unreasonable admin charges they keep applying.

Arman · 22 June 2019

★★★★★ 5/5

Google

Perfect, thank you so much for all the help you have given us with our purchase. Your service has been 100% and I will make sure I recommend you in the future.

Boultervision · 25 July 2024

★★★★★ 5/5

Google

Very friendly and informative staff. A very professional service. Everything was done online and was very well explained.PositiveResponsiveness, Professionalism

Clare · 21 June 2021

★★★★★ 5/5

Google

Steven in the commercial section is probably one of the most professional people I've come across. Very knowledgeable and a credit to the company. I've also had dealing with Vicki who's is in sales, she is very responsive at dealing with requests. Very happy to recommend.

Andrea · 24 September 2023

★★★★★ 5/5

Google

Excellent as always.

Annabel · 5 August 2025

★★★★★ 5/5

Google

My experience was very pleasant , everything was smooth and communicated promptly.

Arron · 23 April 2025

★★★★★ 1/5

Google

I would give minus stars if possible. Absolutely terrible. Do not rent with them. Never bothered to address maintenance issues. Totally lack of communication across teams. I had the someone from the sales team unlocking my front door thinking the property was untenanted!! I could go on with the issues but bottom line, go elsewhere. Don’t bother with them.

Cindy · 21 June 2022

★★★★★ 1/5

Google

Worst agency ever. When you leave they say you never cleaned it and a tiny mark on the wall requires a whole flat re paint apparantly and they take £800 for this. They never fixed the problems we had at the flat either and also fire and safety regs were definitely not met with regards to fire escapes. And other regulations. Dont care about the people just the money

Darren · 21 June 2020

★★★★★ 1/5

Google

Our experience of this company is very dishonest using tactics to drive prices up. We submitted an offer on a property (asking price) and more viewings were confirmed after our submission..was quite obvious these guys intensions and the bidding battle began. Seems great from a selling side however I wouldn't waste your time or money buying from them.

Simon · 21 June 2022

★★★★★ 5/5

Google

Couldn't be more friendly or helpful, and gave really quick turnaround on my rental. Sam and Alice were both brilliant!

Claire · 21 June 2020