Trusted Agent profile · Lincoln, Lincolnshire
Verified
★★★★★
436 reviews across 6 platforms
Unit 33 The Forum, North Hykeham, Lincoln, Lincolnshire, LN6 8HW
Part of Martin & Co, see every office.
Martin & Co's office in Lincoln, Lincolnshire, at Unit 33 The Forum, is rated 4.6 out of 5 across 436 reviews on six platforms, including 314 Google reviews rated 4.6.
314
Reviews on Google
This office
35
Reviews on Facebook
This office
2
Reviews on Yell
This office
5
Reviews on View Agents
This office
73
Reviews on Trustpilot
This office
7
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Highly recommend this estate agents, Anna has been fantastic from the start, with advice and keeping us up to date with viewings and feedbacks. Answered all ...Read the review from sellers
We are moving house and needed to do it quickly and without too much stress due to husband needed heart surgery in the next few months and we wanted to be ...Read all 4 from tenants
Martin & Co Lincoln have been trading since 2001 and have worked hard to build both an excellent local reputation and a strong professional team. We cover all of Lincoln and some parts of Lincolnshire including North and South Hykeham, Doddington Park, Birchwood, Witham St Hughs, Welton, Bassingham, Swinderby and many more. If you are looking for an estate agent to advertise your house for sale in Lincoln we will complete your valuation for FREE. Following the property valuation, our selling package includes a dedicated expert who will complete the valuation and oversee your property sale to ensure you are kept informed throughout the selling process. All viewings are accompanied as standard by a negotiator who knows your property. When you are looking to purchase a property for sale in Lincoln or Lincolnshire we are the agent to register your requirements with. We will update you on all new properties matching your requirements to find you the perfect new home. Whether you are a looking for a letting agent in Lincoln to build your property portfolio or this is your fist time as a landlord, the difference between us and other agents in Lincoln is that Martin & Co always pay attention to our clients' specific needs. We're prepared to go that extra mile to ensure you understand and comply with all current lettings legislation. We also have a large data base of applicants who are looking for houses for rent in Lincoln to match your property with the right tenant Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Lincoln get you on the move or call us on 01522 503727. Calls maybe recorded for training and monitoring purpose.
Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
5/5
GoogleKellie Hellier has been absolutely the best with the whole process of buying my new home. Always kept me updated and always there to answer any questions and queries. Would definitely recommend
Thank you for your kind words! We're so pleased Kellie could make the process smooth and supportive for you. Enjoy your new home.
1/5
GoogleOur experience with this letting agency was extremely disappointing. After our application was accepted and the holding deposit paid, we were told we had to move in the day after the previous tenants moved out and accept the property in whatever condition it was left in. When we asked for the lease agreement so we could give proper notice to our current landlord, they falsely claimed they couldn’t issue it more than three weeks in advance but still advised us to give notice anyway. The following week, they changed the proposed move-in date to sometime in early January without giving a firm date and remained vague about the situation throughout. Two weeks passed with no contract and no confirmed move-in date, so we informed them we were keeping the application open but reserved the right to withdraw and receive a refund if needed. We also clarified that we would not accept the property in whatever condition it was left in. Despite these reasonable and entirely standard requests, the agency abruptly withdrew our application. Altogether, the process felt disorganised, misleading, and highly stressful. I would not recommend this agency based on our experience.
We appreciate your feedback Mafalda. Kind regards Martin & Co Lincoln
5/5
GoogleWe had Laura value are property last week , she was very professional but very easy to talk to . Laura explained the process well . She came and took our photos no fuss just got on with it . I would recommend Martin &Co .
Thank you so much for your lovely review! We’re delighted to hear that Laura made the valuation process so easy and straightforward for you. It’s great to know that you found her professional, approachable and informative. We really appreciate your recommendation of Martin & Co! 😊 …
5/5
GoogleThis is the second time we have dealt with Oulsnams in Droitwich and we can't fault them. Angela and Claire have been excellent again, professional, communicative, and pleasurable to deal with.
Thank you so much for your continued trust.😊 We’re so pleased Angela and Claire made the experience smooth and enjoyable for you again. …
5/5
GoogleSarah was a star in her help, communication and friendly approach in our move cross country to the area. From a former customer service trainer perspective I could not fault her attitude and useful insights in the process. A credit to her profession.
Many thanks Clive, we really appreciate you making the effort to leave Sarah such a fabulous review, she sure is a star and your wonderful feedback has made her day, we wish you all the best and lots of future happiness in your new home
5/5
GoogleSarah right from the initial point of contact has been very efficient, helpful and very professional. She always keeps me updated and her advice regarding valuation and sales tips has been invaluable. I would highly recommend Sarah and the rest of the team.
Thank you so much for your kind words. We’re delighted to hear Sarah’s support and advice made such a positive difference, and we’ll be sure to share your feedback with her and the team.
5/5
GoogleWe marketed our property with HC in 2023 after being recommended them by a relative. Our family have a long-standing relationship with HC and hope this continues due to the excellent customer care they have provided to us. We would not hesitate using them again and will continue to recommend them. Special thanks to Kelly Workman & Phil Day who have been very informative and supportive throughout our selling process.
Thank you so much for your lovely feedback for our Hornchurch staff members, it is very much appreciated that you received great customer service as this is what we pride ourselves on.
5/5
TrustpilotRecommended to all
Recommended to all. Great service from start to finish. Loved the photo shoot and 3d tour, Luke was very helpful/ knowledgeable. The team all worked together to make sure we were informed throughout the selling process nothing was too much. Great team & reasonable price for the service we had not many agents do a 3d walk through tour big selling point. Thank you all very much. Sarah & Shaun
5/5
GoogleKellie has been super helpful and so easy to get on with. Couldn't have asked for much more!
Thank you for your lovely feedback David. We are delighted to hear Kellie was so helpful and easy to work with. We really appreciate your support in the Hornchurch office.
5/5
GoogleI've had a letting valuation from Laura today, she was very helpful and polite, well mannered and easy to talk to. She spoke us through every step and guided us to further steps in the future well be on the market for renting with this ladies help
Thank you so much for your lovely review, Andrea! We’re delighted to hear that Laura was so helpful, polite and approachable during your letting valuation. It’s great to know she took the time to talk you through each step and provide clear guidance for the future. We really appreciate you choosing Martin&Co and trusting Laura to help you with your rental journey. We’ll be sure to pass on your kind words to her, and we look forward to supporting you when you’re ready to go to market!
5/5
GoogleGreat Experience. Very proactive with marketing my property . Kellie has been extremely helpful, always contactable and very knowledgeable .
Hi Sue, Thank you for your great feedback. We’re really pleased to hear you had such a positive experience and that our proactive approach stood out. Kellie will be delighted to hear your kind comments. Thank you for choosing Hilbery Chaplin.
5/5
GoogleAngela and team at Oulsnam Droitwich have been great, always answered our questions and provide support if needed. We are excited for our move and would like to say a huge thank you for helping us find our next home!
Thank you for the lovely review. Angela and the Droitwich team are so glad they could support you and help you find your next home. Wishing you all the best for your move.
1/5
GoogleThis estate agents must be the worst in Lincoln by far, extremely unprofessional, not transparent and do not understand how to hold people accountable. They all need training including their managers as it’s a shambles dealing with them and from hear on out I will make sure they’re never recommended. They have no respect for wasting your time and money.
Thank you for taking the time to leave a review. However, we’re unable to find any record of you having dealt with our company. It’s possible this review may have been intended for a different business. If you believe this has been posted in error, we kindly ask that you check and update it accordingly. If you have had an experience with us that we’ve been unable to locate, please contact us directly so we can look into this further and assist you.
5/5
GoogleRaphael and Emma were very helpful and made the whole process really straightforward and simple, they provided loads of helpful information at every stage - by far the best experience of renting a property we've ever had!
Thank you for the excellent review. You have been a pleasure to work with. Emma and I wish you much peace and happiness in your new home.
5/5
GoogleMy partner and I have just purchased our first home through Oulsnam (Droitwich) and I have been very appreciative and thankful of the service they provided. In particular, Claire and Sarah, they have been more than helpful during the last few months. Nothing was too much to ask, they would always help in whatever way they could. Claire would always contact me if there was any update or to offer assistance, this made the whole process a lot easier for us as first-time buyers. Thank you all for making the purchase of our first home as easy and as stress-free as it could of been😊x
Thank you so much for your wonderful feedback. We’re thrilled that Claire, Sarah, and the team could make your first home purchase smooth and stress-free. Congratulations on your new home, we wish you many happy memories there! 😊🏡 …
5/5
GoogleI would like to give special thanks to Kellie, the Senior Sales Consultant, for her outstanding support and professionalism. From start to finish, she was friendly, approachable, and always willing to go the extra mile to help.
Thank you for your generous review! We're thrilled to hear about the 5-star service you received from Kellie. We'll be sure to pass along your kind words, as they truly inspire our team. It was our pleasure to assist you with your purchase. We appreciate you taking the time to share your positive feedback and thank you for choosing our agency.
1/5
GoogleContacted lettings regarding arranging a viewing. The receptionist was not very pleasant and was abrupt. She arranged a time for a viewing and then asked for me for details if I match a potential tenants criteria. Some of the questions were relevant but others like how old my cat is & if it stays in or goes out were ridiculous. As we are both pensioners she said we don't pass the criteria financially so suggested a guarantor. I said I can pay the full contract term up in one sum out of my savings. She said that is not possible as it would alter the contract. Her attitude was getting more surly especially when I said I will have to inform my family member first before putting them forward as a guarantor. I went off the phone to do this but not happy the way I was being treated. Within half an hour I phoned back to be answered by another abrupt person who claimed to be the manager and said in off-hand fashion the let has gone hours ago. Well why was they going to arrange a viewing that afternoon? The manner she said it aroused suspicion it was a lie. So beware and be forewarned if you are considering dealing with this office.
We appreciate your feedback Peter. Kind regards Martin & Co Lincoln
5/5
GoogleMe and my partner recently moved into our first rental with the help of Rebecca Hayes. From start to finish she was very professional and helped answer any questions we had, which was a lot! Nothing was too much effort which made the whole process very easy and she got us in our home on a day that suited us. She continues to be helpful even after the handover of the keys. Brilliant service from Martin & Co but especially Rebecca, we will definitely be advising people to go there in the future.
We appreciate your feedback Connor. Kind regards Martin & Co Lincoln
5/5
TrustpilotMartin & Co - Marketing of Property
Martin & Co handled the marketing of my mother's property recently, and we are very happy with the service that we received. We found Luke and his team to be very professional, knowledgeable, helpful, and friendly, keeping us up to date and informed throughout the entire process. We would highly recommend them.
1/5
GoogleWARNING! Avoid at all costs. There's are some good letting agents in Lincoln unfortunately my experience with Martin and co was terrible. The staff are rude and unprofessional and blatantly lie to try to steal their tenants deposits as can be seen by their reviews (72% giving a 1 star review) for the company as a whole! Companies that routinely try to steal from their tenants, some of whom are vulnerable and/or cannot afford to wait many weeks to get the DPS to step in and act on their behalf, should be outed.
We appreciate your feedback Jim. Kind regards Martin & Co Lincoln
1/5
GoogleI should have read reviews prior to using this company . They seemed amazing in the beginning with the initial tenancy agreement etc. In November 2024 we contacted them about renewing our tenancy and were told we were offered another year. My husband called multiple times requesting the new lease and they kept having excuses as to why it wasn't available to sign. Finally, mid January 2025 they called us saying nevermind the owners got orders back so are moving in. We are thinking they knew this information the entire time and waited until our lease was two weeks from being up to notify us. They were now offering a new lease of 6 months until the owners arrived. I requested to go month to month which was denied even though our original lease stated 12 months then month to month after. Every inspection we had we were told everything was good. We inquired about black mould growth and advice on what we were supposed to do. They told us we were doing everything right. Now fast forward to now. They are essentially trying to keep the whole deposit. Though some things we do agree with and expected to not get the entire thing back but we are definitely being taken advantage of. Best advice I can give if you choose to use this company is to report everything to them and have documentation that you did, not just phone calls. The letting agency is definitely not there to help you as a tenant so take their advice lightly.
We appreciate your feedback Christa. Kind regards Martin & Co Lincoln
4/5
GoogleThe service and help I received from everyone in Martin and Co at the Forum was exceptional, all the staff went above and beyond for me to get into my rental property Danielle made it happen and from the Rebecca was so helpful, the first lady I saw I can't remember her name understood my predicament and was awesome I think it's Mrs Climpson anyway I still need to drop in biscuits and chocolates as a thank you.
Thankyou Ken for your lovely review
5/5
GoogleAngela and the team managed the sale of our property excellently from start to finish, providing a good pricing and marketing approach that delivered the sale price we were looking for. Throughout the process they communicated well, keeping all parties informed and also nudged things along where needed! We are very pleased that we selected Oulsnam Droitwich and would highly recommend them.
Thank you Ian for taking the time to write us a review and Angela really appreciates your feedback & kind comments, we are so pleased you were happy with everything and we wish you all the best for the future!
5/5
GoogleAngela and the team, at the Droitwich office, handled the sale of our property in February 2025. They were very friendly, professional and communicated efficiently throughout the selling process. Would highly recommend Oulsnams Droitwich.
Thank you for taking the time to leave us such a lovely review and the recommendation.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Lincoln office has 436 reviews across six platforms: 314 on Google, 35 on Facebook, 2 on Yell, 5 on View Agents, 73 on Trustpilot, 7 on allAgents.
Martin & Co Lincoln is rated 4.6 out of 5 across all 436 reviews, and 4.6 out of 5 on Google from 314 reviews.
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Krystelle wrote: "We are moving house and needed to do it quickly and without too much stress due to husband needed heart surgery in the next few months and we wanted to be ..."
Martin & Co Lincoln, Unit 33 The Forum, North Hykeham, Lincoln, Lincolnshire, LN6 8HW.
