Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe Oulsnam Team, especially Sarah provided a friendly and professional service from start to finish. Sarah was knowledgable, great at communicating and very supportive throughout the process. In terms of the fees, Oulsnam were competitively priced but the most important things for me was that they provided consistency with Sarah as my point of contact and all of the viewings that were arranged with potential buyers were people genuinely interested in the type of property and the area.
Anyone considering selling locally should put their trust in Oulsnam.
Thank you Sarah
Mrs · 16 August 2025
Agent replied · 16 August 2026
Thank you so much for your kind words! We're thrilled to hear Sarah and the team provided such a smooth and supportive experience. We'll be sure to pass on your lovely feedback, it means a lot.
★★★★★ 5/5
GoogleBuying our first home felt overwhelming at times, but Sarah Hetherington at Oulsnams made the whole experience so much easier and far less stressful. From the very beginning, Sarah was professional, approachable, and incredibly supportive throughout the entire process.
She kept us updated every step of the way, answered all of our questions quickly and clearly, and always made us feel like a priority. As first-time buyers, we really appreciated her patience, reassurance, and attention to detail.
Sarah went above and beyond to help everything move smoothly, and her communication between all parties was excellent. We genuinely felt we were in safe hands throughout.
We would highly recommend Sarah Hetherington and Oulsnams to anyone buying or selling a property. Thank you for making such an important milestone a positive experience for us.
If there was an option for 10 stars, Sarah would have it!
Eleanor · 16 May 2026
★★★★★ 5/5
GoogleWe recently had the absolute pleasure of working with Sarah as our estate agent while purchasing our first home, and we honestly couldn’t have asked for a better experience.
From our very first interaction, Sarah was warm, approachable, and incredibly knowledgeable. As first-time buyers, we had plenty of questions and uncertainties, but she guided us through every step of the process with patience and clarity, always making sure we felt informed and confident in our decisions.
What really stood out was Sarah’s dedication and responsiveness. No matter how big or small our queries were, she was always quick to respond and went above and beyond to keep everything moving smoothly. Her attention to detail and proactive communication made what could have been a stressful process feel seamless and well-managed.
Sarah’s professionalism, honesty, and genuine care made all the difference to us. It was clear that she truly had our best interests at heart, and that level of trust is invaluable when making such an important purchase.
We are so grateful for her support in helping us find and secure our first home. We wouldn’t hesitate to recommend Sarah to anyone looking for an exceptional estate agent.
Thank you again, Sarah!
Caitlin · 16 May 2026
★★★★★ 5/5
GoogleWe were buying a property that was being sold by Oulsnams in Droitwich.Our experience of their service was exceptional.Couldn't do enough to help and liased with us all the way through the process and kept us in touch with our seller throughout.Their lovely agent Sarah Hetherington is an absolute delight!..Bright,cheerful,professional and wonderful in every way.Sarah ,you represent the Oulsnams business superbly !..Thankyou for everything and all your assistance.
Prompt and effective replies and great co-operation…
Great experience ,thankyou !…
Neil · 16 August 2025
Agent replied · 16 August 2026
Thank you both for such a heartwarming review. It was a pure pleasure working with you on your purchase. Even following the challenging times where things felt so against you on your own sale. The weather even tried to put an obstacle in the mix! We all got there in the end, and I wish you all the happiness in your new home. Thank you for kind gesture of the bottle of wine, much appreciated!
★★★★★ 5/5
GoogleDawn made us feel so welcome, and even managed to squeeze us in for another viewing on the same day. Gave us great tips about the area, local coffe shops and dog walking routes! 10/10 service - thanks Dawn
Alison · 28 June 2026
Agent replied · 28 July 2026
Thank you for your lovely review. We're so pleased to hear Dawn made you feel welcome and went above and beyond to help with your viewings.
It’s wonderful to know that her knowledge of the local area, helped you get a feel for the community. We’ll be sure to pass on your kind words to Dawn.
Thank you for your recommendation, and we wish you all the best.
★★★★★ 5/5
GoogleSarah has been absolutely wonderful when dealing which the recent purchase of a property. As a first time buyer, everything was a bit confusing for myself but Sarah was always at the end of the phone to answer any questions and responded to emails quickly. Sarah kept me updated throughout the whole process and was very knowledgable, professional and approachable, thank you!
Dawn originally dealt with the viewing of the property and was lovely and knowledgeable.
Sarah · 16 May 2026
★★★★★ 5/5
GoogleWe are plumbing and heating contractors that have worked with Houseman for the last couple of years. We’ve found them to be very organised and honest letting agents, always striving to do the right thing by their contractors, landlords and tenants. When we speak with the tenants on the job, they always say how friendly Houseman are and easy to communicate with. It’s a shame I can’t give 6 stars! ⭐️ ⭐️ ⭐️⭐️⭐️⭐️
Arron · 5 September 2025
Agent replied · 5 September 2026
Thank you for the review, it's a pleasure to work with you!
★★★★★ 5/5
GoogleWhile Oulsnam were acting for the seller and I was purchasing, their assistance in chasing both solicitors and other parties involved in the transaction was immensely helpful. It'd be fair to say that they kept me better informed than my own solicitor, who I was paying! All staff were very professional and helpful, facilitating a second visit and a pre-exchange final check. If I were selling they'd get my business. Thanks to Angela and all.
C · 16 May 2026
★★★★★ 5/5
GoogleTom was extremely helpful from start to finish. He was full of advice and made a very stressful experience much more easy to deal with. He has the patience of a saint as I'm sure I was the worse customer he has ever had. He helped and gave practical advised throughout as I had no idea what to do when buying a house and we were in a very difficult chain.I really don't know how I would have got on without him.
John · 20 May 2025
Agent replied · 20 May 2026
Thank you for your wonderful feedback, John! We're thrilled to hear that Tom provided you with such exceptional support during your home buying process. His dedication to helping clients like you truly makes a difference. We're grateful for your trust and look forward to assisting you in the future!
★★★★★ 5/5
GoogleThankyou so much to Angela & the team at Oulsnams, made my first home buying experience a breeze and were so helpful throughout. Everything was well explained and clear the whole way through, thank you again & highly recommend!
K · 28 May 2026
Agent replied · 28 July 2026
Thank you for your wonderful 5-star review. We're delighted to hear that Angela and the team helped make your first home-buying experience such a positive one. It's great to know you felt supported and well informed throughout the process. We really appreciate your recommendation and wish you many happy years in your new home. 🏡 …
★★★★★ 5/5
GoogleAngela and the team and Oulsnams Droitwich, handled the sale of our Mothers house in January 2025. They were very supportive and considerate throughout the process and helped made the difficult situation more bearable. They were truly efficient and professional throughout the process and communicated and followed up the chain endlessly on our behalf. We cannot thank them enough. Would highly recommend Oulsnams Droitwich - Thank you Angela and the Team!
Dave · 16 August 2025
Agent replied · 16 August 2026
I am sure Angela and the team will be very pleased that they helped in some way with the sale of your Mother's house. Thank you for taking the time to recommend us and leave a lovely review.
★★★★★ 5/5
GoogleSarah is an absolute credit to Oulsnams of Droitwich, for the outstanding service we received during the purchase of our new family home. From start to finish the communication was excellent, and she went above and beyond to help us with any queries, making things easy and dealing with solicitors. The whole process in general was seamless. We highly recommenced Sarah, and all the team at Oulsnams of Droitwich. Thank you!
Paul · 16 August 2025
Agent replied · 16 August 2026
Many thanks Paul for kindly taking the time to write us a 5 star review and your fabulous comments about Sarah in specific, she really appreciates it and we hope you are enjoying your amazing new home and have a wonderful Christmas and Happy New Year!
★★★★★ 5/5
GoogleWould like to say a massive thank you to Sarah and the team for helping with the purchase of our latest property. They couldn’t have done any more to help us on the journey 😊 …
Dan · 28 May 2026
Agent replied · 28 July 2026
So pleased your first house sale went well, glad we could help. Thank you for leaving us a lovely review.
★★★★★ 5/5
GoogleI’m extremely pleased with the service provided by Oulsnam- Droitwich during the sale of my property. Their communication was excellent, Claire, Angela and Sarah kept me informed every step of the way and made the whole process very smooth. Their professionalism and dedication were outstanding. I would highly recommend them to anyone looking to sell their home
Marta · 16 December 2025
Agent replied · 16 August 2026
Thank you so much for your kind words. We’re thrilled that Claire, Angela, and Sarah could make your sale smooth and stress-free. Your recommendation means a lot to us.
★★★★★ 5/5
GoogleI have just purchased my first property via Oulsnam, Droitwich. They have been amazing, I dealt with Sarah for most of my experience and she was so helpful, always kept me in the loop and answered any questions I had promptly and if she couldn’t answer she would ask the seller. I would definitely recommend them and use them again.
Nadene · 16 October 2025
Agent replied · 16 August 2026
Thank you. We’re delighted you had such a great experience with Sarah and the team, your recommendation means a lot to us, and we’d be happy to help you again in the future! 🙌 …
★★★★★ 5/5
GoogleWe are currently looking for our forever home. We have seen Dawn on a few viewings and she was always really polite and helpful. When we went on a 2nd viewing she helped us, making some good suggestions on how we could make some adjustments to make the space work for us. Would recommend 😊 …
Gemma · 16 November 2025
Agent replied · 16 August 2026
Thank you kindly Gemma we really appreciate your feedback, this will make Dawn's day! 👏🏻🥰 …
★★★★★ 5/5
GoogleLaura was very professional and gave good advice regarding the area and properties.
Tarek · 2 October 2026
Agent replied · 5 October 2026
Thank you, Tarek, for your kind words and for taking the time to leave us a review. We’re delighted to hear that Laura provided professional advice and was able to assist you with your property search and knowledge of the local area. We’ll be sure to pass your feedback on to her.
We really appreciate your recommendation and wish you all the best with your property journey!
★★★★★ 5/5
GoogleOulsnams were great!
With special thanks to Trina, Angela & Claire who went above and beyond to make a very complicated transaction run as smooth as it could, they kept me up to date with any updates so that i never felt like i didnt know what was happening behind the scenes.
i would highly recommend using Oulsnams wether it be buying or selling.
Darran · 16 August 2025
Agent replied · 16 August 2026
Thank you kindly Mr Walton for taking the time to write us such a great review, we were so pleased everything worked out perfectly for you!
★★★★★ 5/5
GoogleRecently completed on the sale of a flat in Droitwich. Despite the occasional challenge the process was pretty seemless, thanks in no small part to the efforts of Sarah and the rest of the staff at Oulsmans. Communication was great and nothing was too much trouble. House selling is always a stressful experience and it was reassuring to know that we had professional estate agents on hand throughout the process.
Karl · 25 July 2026
Agent replied · 16 August 2026
Thank you for your kind review. We’re delighted to hear that Sarah and the Droitwich team helped make the process as smooth as possible, keeping you informed and supporting you through the challenges along the way. We really appreciate your feedback and wish you all the best.
★★★★★ 5/5
GoogleTLC were our letting agents for many years.They were excellent at selecting tenants and always consulted with us before putting them into the property.We had no hesitation therefore in appointing them as our agents when we decided to sell.Tom Lawrence acquired a potential buyer very quickly but the buyer strung us along dor many months and then cancelled when we were ready to complete.It was a very stressful experience but through it all Tom remained calm,helpful and professional.Fortunately we acquired anew buyer very quickly.I would have no hesitation in recommending TLC as a letting agent or to handle a sale.
Graham · 6 May 2026
Agent replied · 20 May 2026
Thank you so much Graham, it's really appreciated. It has been a pleasure working with you over the years.
★★★★★ 5/5
GoogleThank you to Phil and Kellie at the Hornchurch office for their help, support and kindness during the sale of our house. Their professionalism and knowledge has guided us through the process. Thank you both so much.
Jacqueline · 26 March 2026
Agent replied · 26 August 2026
Thank you so much for your kind words. We are so pleased to hear that Phil and Kellie were able to support and guide you through your sale with professionalism and care. We’ll be sure to pass on your lovely feedback to the team in Hornchurch, it will mean a lot to them. Wishing you all the best in your next chapter!
★★★★★ 5/5
GoogleI have been very pleased with the service provided by Oulsnam Estate Agents, especially Sarah, whose help and patience have been of immense support to me.
Alyson · 28 May 2026
Agent replied · 28 July 2026
Thank you for your lovely feedback.
We’re so pleased to hear you have been happy with the service provided by our team, and especially with the support from Sarah. She will be delighted to know her help and patience made such a positive difference throughout the process.
Thank you again for taking the time to share your experience.
★★★★★ 5/5
GoogleCharlotte and the team were really helpful and supportive in our rental journey with them, they answered all our questions and concerns. Thank you.
Dominic · 7 June 2026
Agent replied · 22 July 2026
Thankyou Dominic for your review and we hope you have settled in to your new home
★★★★★ 5/5
GoogleHad a lovely experience buying our house dealing with Sarah at Oulsnams in Droitwich. Always came back to me when she promised , always kept us up to date at relevant points. Sarah was very professional and explained things to us so we understood. She saw us through from the beginning to day of completion. Thank you Sarah
Kim · 16 August 2025
Agent replied · 16 August 2026
Thank you for your lovely feedback. We’re so glad Sarah made your home-buying journey a smooth and positive experience. She’ll be delighted to know her support and communication meant so much. Wishing you all the best in your new home.
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