Cloud Lettings Ltd Lincoln reviews

★★★★★ 5/5

Google

Helpful from start to finish of the tenancy! We had a surprise move to Lincoln and didn't have very long to find anywhere to stay. Cloud was not only able to find us somewhere we were happy with, but it was at a better price than any competitors for similar properties. Could not recommend these guys enough. Also would like to give a special thank you to Jonna, who has to be the best lettings negotiator ever! So sweet, supportive, attentive and friendly. You rock! - Ben and Shan

Benjamin · 13 June 2020

★★★★★ 1/5

Google

Horrible experience with this agency, avoid at all costs. When we first moved in, there was invasion of our privacy a couple of times, people from Maintenence and the landlord himself would barge into the house without …

Shahzeen · 16 April 2025

★★★★★ 5/5

Google

It is an amazing experience, the property is furnished to high quality, and the team is always helpful and supportive to any queries, I would definitely recommend cloud lettings, and I would like to send a million thank you to Jonna, she has been always amazing, supportive all the time, she has been guiding me from day one till you found me a perfect match, Many Thanks, and God bless you.

Ahmed · 13 June 2021

★★★★★ 5/5

Google

Hands down the least stressful agency I’ve ever dealt with in Lincoln. Jonna is a wonderful lady, to who nothing is ever too much for her tenants. Fully recommend! 🖤PositiveResponsiveness, Quality, Professionalism, Value

Claireabellia-Grace · 13 June 2021

★★★★★ 5/5

Google

I am leaving cloud lettings property today, after living nearly last 1.5 years. Thank u very much team,for everything .Specially I am so greatful to Jonna for being so patient and professional, she was always generous and responsible for our needs. I am so greatful to cloud lettings team for making my stay nicr and comfortable.

Shafi · 27 December 2023

★★★★★ 5/5

Google

Lovely and clean accommodation, friendly team and very quick to respond ☺️

Nicola · 16 September 2025

★★★★★ 5/5

Google

Amazing service, always helped out with inquiries and reliable communication. Would recommend for both students and causal lookers

Adam · 12 July 2025

★★★★★ 5/5

Google

Had an absolutely wonderful year renting my student house from Cloud. Incredibly responsive and kind and always go above and beyond for myself and my housemates. The care and passion they and the landlord have is simply unmatched and so so visible in their love and care they provide for the property. Can’t fault them in any way, absolutely recommend for all students looking to rent in Lincoln!PositiveResponsiveness, Quality, Professionalism, Value

Rebecca · 13 June 2022

★★★★★ 5/5

Google

Cloud Lettings are one of the best agencies in Lincoln. We have a large portfolio in Lincoln and a rent take of around £900k a year. We are a ourselves a very experienced landlord and property manager and whilst we do manage some properties directly, all of our student properties are fully managed on an arms length basis by Cloud Lettings and we find they are excellent. They have very well respected established and qualified contractors, they don't mark up any repairs or maintenance with a % on top, and they account quickly and efficiently for rent. We have never had any tenant tell us they are anything less than completely happy with the service Cloud Lettings supply- if they did tell us this we could and would manage ourselves. They are faultless property managers .

Bond · 14 June 2019

★★★★★ 5/5

Google

I am leaving cloud lettings property today, after living nearly last 1.5 years. Thank u very much team,for everything .Specially I am so greatful to Jonna for being so patient and professional, she was always generous and responsible for our needs. I am so greatful to cloud lettings team for making my stay nicr and comfortable.

Shafi · 13 June 2023

★★★★★ 5/5

Google

We have just left our Cloud property after renting with them for the last 2 and a half years. I would definitely recommend Cloud, they've been extremely helpful and quick to respond whenever we have had any issues and problems have always been dealt with in a quick and efficient way. Particular thanks to Ellie who has always been there whenever we needed anything.

Porscher · 14 June 2018

★★★★★ 1/5

Google

Lead down a garden path by a chap called Angus, to believe that 2/3 of us could move into a property 1 week before the third person. This was on the basis that two of us could pay full deposits/1st months rent and the additional person could sign the contract with us on the day and pay the following week. After running around all day and dismantling are current house under the impression that we could move in on the day, we were told last minute that this wasn't the case which put us in a really awkward situation! Things started off good initially and we were happy with the service, but we were pretty disappointed to be dropped with this bomb shell at the end. I would not recommend using Cloud Lettings

Joe · 14 June 2017

★★★★★ 1/5

Google

Absolutely terrible service, wasted 1.5 days holiday from work, half a day unpaid under the impression that 2 of us could move into a house share the same day with the other tennents to move in shortly after as long as all signed the contract. Provided all documentation only to find out at the very end that we cannot move in unless all pay immediately ... left me almost homeless... would absolutely not recommend Cloud Lettings !

John · 14 June 2017

★★★★★ 5/5

Google

Lived in a student property with cloud for the past year and has been a more positive experience than places previously. They’re always super quick to reply and to resolve any issues! :)

Chloe · 1 July 2024

★★★★★ 5/5

Google

I let a flat through Cloud Lettings, good honest agents.

Martin · 16 March 2026

★★★★★ 5/5

Google

I have been with Cloud Lettings since July 2020, and during the pandemic their customer service has been exceptional. Each maintenance issue is dealt with swiftly and with high levels of courtesy and efficiency. They have offered strong support and care throughout which has prompted me to continue my tenancy and it is my pleasure in letting with this company. Keep up the brilliant work!

Minesh · 13 June 2021

★★★★★ 1/5

Google

Had it's ups and downs, but overall an experience I wouldn't recommend to my worst enemy. 1. Moving in, landlord had stored old furniture that was promised to be removed before I move in. Furniture stayed there for more than a month, until I suggested that I will take legal action. 2. Inspector took wrong meter of electricity and sent it to the company. Messaged Cloud Lettings, only to be ignored. Building management didn't want to tell me access code, nor send inspector to review it, had to call a few times. 3. They will enter the premises without your permission, no matter time or day, unless you specifically take the initiative that you don't want them to come unannounced. Typically they will just tell you a day, but not the time, with no choice. 4. I received a fob for car park, which was only borderline "working" for a week, messaged Cloud for replacement, only to be left on "read" for over 6 months. Moving out, they charged me £171 for 2 fobs, one of which they knew was not functional since the start. Keep in mind i put £10 deposit on each fob on the day I received them. 5. After moving out, I forgot a couple of things in the freezer, and a few minor items in kitchen/bathroom, enough work for about 10-15 minutes, to which I was charged £110 for cleaning. There are many more points I could make, but these were the most obvious to mention. I have no hate against them, just want to warn to be aware that with them, you are going to be on your own, with no communication unless threatened by legal action.

D3Sinon · 13 June 2023

★★★★★ 5/5

Google

Dealt with Cloud mostly through Jonna, who constantly went above and beyond for us. We had a very easy time living in the studio. Any questions we had were promptly responded to. We had no issues, and Jonna could not be lovelier 😊 …

Thomas · 17 August 2023

★★★★★ 4/5

Google

Very friendly staff and fast message responses on the group chat. Lovely properties. Extremely slow maintenance responses both on the online portal and after it has been highlighted in the chat. We had to wait several months for running hot water in the bathroom because they didn't believe us when we said it ran cold. Luckily for us it was summer. No issues with deposits though and very convenient key pick up and drop off.

Claire · 13 June 2023

★★★★★ 1/5

Google

Had it's ups and downs, but overall an experience I wouldn't recommend to my worst enemy. 1. Moving in, landlord had stored old furniture that was promised to be removed before I move in. Furniture stayed there for more than a month, until I suggested that I will take legal action. 2. Inspector took wrong meter of electricity and sent it to the company. Messaged Cloud Lettings, only to be ignored. Building management didn't want to tell me access code, nor send inspector to review it, had to call a few times. 3. They will enter the premises without your permission, no matter time or day, unless you specifically take the initiative that you don't want them to come unannounced. Typically they will just tell you a day, but not the time, with no choice. 4. I received a fob for car park, which was only borderline "working" for a week, messaged Cloud for replacement, only to be left on "read" for over 6 months. Moving out, they charged me £171 for 2 fobs, one of which they knew was not functional since the start. Keep in mind i put £10 deposit on each fob on the day I received them. 5. After moving out, I forgot a couple of things in the freezer, and a few minor items in kitchen/bathroom, enough work for about 10-15 minutes, to which I was charged £110 for cleaning. There are many more points I could make, but these were the most obvious to mention. I have no hate against them, just want to warn to be aware that with them, you are going to be on your own, with no communication unless threatened by legal action.

Deividas · 27 December 2022

★★★★★ 5/5

Google

Definitely the best letting company in Lincoln. They have amazing staff, and amazing service! Where all the other letting companies in Lincoln were really administrative and difficult to get help with, Cloud Lettings ensured a got into the property within 48 hours! I've only positive things to say about them :) Amazing! Marjolaine

Marjolaine · 14 June 2016

★★★★★ 5/5

Google

Amazing agency! Been with Cloud for over 3 years now. They couldn't do enough and are always quick to reply and respond. I'd like to name Jonna specifically, as she's been absolutely incredible these past years, a real credit to the company!

Macaulay · 13 June 2023

★★★★★ 5/5

Google

Everything so far that Cloud Lettings has dealt with has been done so in a professional and swift manner. Door was fixed and the hob was fixed almost as soon as reported. Staff are friendly and always happy to help. Will be booking my house with them again next year. Alexandros Karakaxas

Alexandros · 14 June 2016

★★★★★ 5/5

Google

Cloud have a brilliant team who are always happy to help students and professionals find a property in Lincoln. My experience with them in the last 2 years has been overwhelmingly positive and I cannot recommend them enough!

Sam · 16 September 2023