5/5
FacebookI have found Richard Alexander of the Alysbury branch 1st class very friendly helpfull and professional. Always has found me great tenants! Thanks Ian Hubbard
Trusted Agent profile · Lightwater, Surrey
Verified
Chancellors Lightwater reviews
★★★★★
948 reviews across 2 platforms
76 Guildford Road, Lightwater, Surrey, GU18 5ST
Part of Chancellors, see every office.
Chancellors's office in Lightwater, Surrey, at 76 Guildford Road, is rated 4.2 out of 5 across 948 reviews on two platforms, including 213 Google reviews rated 4.5.
Reviews
Every review we hold for the Lightwater office, from every platform, shown as written. First names only.
Facebook5/5
FacebookEmily Marla has been fantastic and really really helpful throughout our tenure with her. She was punctual, caring and made sure we were looked after.
5/5
FacebookVery friendly & helpful staff. Spoke to Hayley, very polite. Made the whole registering process a bit less repetitive. A pleasure to deal with.
5/5
FacebookPaul Folley has been extremely helpful and prompt with our search for a house - we are very much looking forward to our viewing.
5/5
GoogleLisa Amer was friendly and helpful and we felt that she had a good understanding of our needs in finding the right house.
5/5
Facebookjust spoke to Gary at chancellors surbiton and although I won't be selling a property yet I will be using him in the future
5/5
FacebookExcellent service from the Henley branch, thank you to Rob Penford and John Harrison in particular for their friendly, professional service - very informative!
5/5
FacebookExcellent service from the Henley branch, thank you to Rob Penford and John Harrison in particular for their friendly, professional service - very informative!
5/5
FacebookI have dealt with Ricky Lee Leggett from Aylesbury branch and I would highly recommended. Very pleasent, helpful and really patient. Great service. Thx
5/5
FacebookHave dealt with Andrew Jourdain at the Richmond office for over a year now. Superb service and would thoroughly recommend Chancellors and the team!
5/5
FacebookA big thank you to Shannon Harris, our property manager for always being so helpful and friendly and responding quickly and efficiently to emails.
1/5
GooglePoor service from estate agents who do not bother to arrange viewings and when you get to finally speak to one, they're quite rude on the phone. I do not recommend.
Agent replied
Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookGeorgia Weaver was excellent in taking me through the letting renewal process. prompt replies to any queries. very good service
5/5
FacebookWe recently moved with Chancellors and Elizabeth Parris was really professional, helpful and easy to contact. Would definitely recommend her and them.
5/5
FacebookI want to thank our property manager Francesca Deacon for her excellence in every aspect of her work - gentle, punctual, honest, effective, with can-do / will-do mentality. Well done Francesca!
Agent replied
Thank you Ser for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
FacebookThe worst company, impolite, slow, unorganised and not helpful. Avoid them.
Agent replied · 26 February 2025
Hi Beáta, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookThe service I have received in the past hasn’t been up to standard, however since Elizabeth Loew joined the team my queries have been resolved quickly and efficiently, with a positive outcome.
Agent replied
Thank you so much for your wonderful feedback! Very much appreciated and always happy to help ☺️
5/5
FacebookThanck you Chancellors...you have a great team,specially Nathan is doing a professional job and i have a good experience with him..well done
5/5
FacebookId like to thank Mary Hughes. Mary has been a excellent help with all my questions and any property problems. Very professional
1/5
FacebookI would highly recommend giving these guys a miss..... Or at least the leominster branch anyway. Absolutely appalling service. We certainly won't be approaching this company with our money in the future.
Agent replied
Thank you for bringing this to our attention Lexi, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
5/5
FacebookCasey Gramson MARLA is all friendliness and always happy to help with my requests. Really impressed with her communication skills and professionalism, always speaks calmly and explains things thoroughly. I highly recommend her. A Aouissi
Agent replied
Thank you! Enjoy the sunshine at Brighton!
5/5
FacebookI've been in contact with Josh & Gareth at Chancellors on the telephone to discuss potential rental properties. Both have gone above and beyond with their customer service and have really done everything they can to help me.
Agent replied
Thank you Mark, glad we can help, and if there's anything else you need please feel free to drop me an email. All the best.
5/5
FacebookThanks to Keylen Wilson, in Property Management who has been friendly, efficient and professional. She has made being a Landlord less stressful.
5/5
GoogleHolly and her team at Lightwater Chancellors have been exemplary. The sale is completed. Thank you all.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
