Trusted Agent profile
★★★★★
145 reviews across 2 platforms
21 Hough Lane, Leyland PR25 2SB
Ben Rose's Leyland office at 21 Hough Lane is rated 4.4 out of 5 across 145 reviews on two platforms, including 141 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the Leyland office, from every platform, shown as written. First names only.
5/5
GoogleThis is the second home we have sold through Ben Rose and would use them again should we ever come to sell another. They always go above and beyond what they need to and we would recommend them to anyone looking to buy or sell a home.
Thank you for the lovely review Lisa, we are delighted we could assist in multiple successful home sales for you.
5/5
GoogleFabulous service, professional and communicative, a pleasure to work with - highly recommended, Cathryn the branch manager has been superb!
Thank you Mark - we are always happy to help!
5/5
GoogleFantastic services from a great team @ Ben Rose Estate Agents ! Special thanks to Sophie and Catherine !PositiveResponsiveness, Quality, Professionalism, Value
Hi John, Many thanks for your review. It was a pleasure to sell your property and we wish you all the best with your next venture. Kind regards The Ben Rose Team
5/5
GoogleThe service from Sophie, Cathryn and Alex was quick and efficient with advice given at various stages. Thank youPositiveResponsiveness, Professionalism
Hi Helen, Thank you so so much for the 5* review, we really appreciate you taking the time to write such kind words. We wish you all the best in the future. Warmest regards Catherine Byfield Branch Manager
5/5
GoogleExcellent service from Ben Rose in selling out house, would highly recommend
Thank you very much Tanya! We are glad you enjoyed selling through us.
5/5
GoogleCatherine, Sophie and the rest of the team were very helpful during our recent purchase. They quickly accommodated us for viewing the property and dealing with the offer stage. We were also able to call on them to help push things along when solicitors were being a bit slow. I would recommend Ben Rose to my friends and family in the future.
Hi Sarah, Many thanks for your review. It was a pleasure to assist you during your purchase and we wish you all the best in your new home. Kind regards The Ben Rose Team
5/5
GoogleAfter feeling let down by another local agent, we approached Ben Rose Leyland after so many recommendations and I cannot even put into words how fantastic they were. We had numerous viewings per week, guaranteed feedback the next day and a great price achieved. They truly work so hard and are such a great team. We won’t ever stop recommending them. Thank you so much
Hi Katie, Many thanks for your review. It was a pleasure dealing with you both during the sale of your property. We wish you all the best in your new home and many happy family memories. Kind regards The Ben Rose Team
5/5
FacebookAfter feeling let down by another local agent, we approached Ben Rose Leyland after so many recommendations and I cannot even put into words how fantastic they were. We had numerous viewings per week, guaranteed feedback the next day and a great price achieved. They truly work so hard and are such a great team. We won’t ever stop recommending them. Thank you so much
Katie Harrison thank you so much for your lovely review. We really appreciate it but you’re also a pleasure to deal with. We wish you all the best in your new home All @ Ben Rose Leyland
5/5
GoogleMade everything easy very happy experience
Glad we could help Philip!
5/5
GoogleCatherine, Sophie and the rest of the team were very helpful during our recent purchase. They quickly accommodated us for viewing the property and dealing with the offer stage. We were also able to call on them to help push things along when solicitors were being a bit slow. I would recommend Ben Rose to my friends and family in the future.
Hi Sarah, Many thanks for your review. It was a pleasure to assist you during your purchase and we wish you all the best in your new home. Kind regards The Ben Rose Team
1/5
GoogleA week ago I ring two times to Ben Rose agency to arrange viewings for the 2 bedroom bungalow on Kellet avenue Leyland I am really want to buy this bungalow. They two times promising me to ring back. And nobody ring me back. And bungalow still for sale. Think 20 times before you advertise your house for sale with them.NegativeResponsiveness, Quality, Professionalism
Hi James, apologies that your experience wasn't fully to your expectations. We are forever looking to improve our processes and appreciate the feedback.
5/5
GoogleA faultless service from all at Ben Rose. I was dreading the whole process of selling after bad experiences in the past and they made it so easy. The staff are helpful, friendly, well informed and efficient and I can't recommend them highly enough.
Hi Fiona, thank you for the very kind review!
1/5
GoogleWasn't informed of anything..
Dear Brian, Thank you for your feedback. We’re sorry to hear that you feel this way regarding your recent sale with us. Throughout the process, we always strive to keep all vendors informed, especially when multiple points of contact are involved. We understand the importance of clear communication in these situations and appreciate your feedback as we continue to improve our service. If you would like to discuss your concerns further, please feel free to contact us directly at customercare@ben-rose.co.uk.
5/5
FacebookEra is literally a Nothing was ever too much trouble - reassured me constantly and was quick and efficient with everything.Thankyou so so much.
5/5
GoogleWe would just like to say thank you for all your hard work selling our house. It wasn't easy when it fell through the first time just as we had reserved our new home. Naturally, we were worried that we were going to lose our new home. You …
Thank you so much for your 5* Review Ian! All the best from all at Ben Rose Leyland
5/5
GoogleGreat Estate agents! We went to Southport on holiday and visited Preston to see how the area is. Liked the area and decided to buy a house there! Found Ben Rose Estate Agents on right move and they helped us to find a property within 24 hours!! Great service!!!
Thank you for the 5* review Didar, much appreciate. We wish you all the best with your new purchase from all at Ben Rose
5/5
GoogleIn March /April 2022 we put our house on the market with Ben Rose and also purchased a house with them. The process was smooth and we were kept updated throughout. The office staff are friendly, courteous and efficient.
Thank you Linda for the kind review!
5/5
GoogleDespite difficult times, and our house sale falling though once, Ben Rose continued to show our house. Even after the house was sold, they stepped in as mediator between two solicitors when needed. They went above and beyond. Would recommend Ben Rose, both Leyland and Chorley branches as they worked well together.
Hi, Many thanks for your review. We are pleased to hear about your experience with us and glad things got sorted despite some setbacks. We wish you all the best. Kind regards The Ben Rose Team
5/5
GoogleThank you all very much on selling my property a smooth process from the valuation to the sale. All very helpful organised and on the ball I would highly recommend the Leyland Branch. Thanks again Karen H
Hi Karen - thank you for the review.
1/5
GoogleWouldn't recommend at all. Only one lady who was nice but can't remember her name. The rest were rude. I sold my own house as they never did any of my viewings as they always had a pathetic reason not to do them
Hi Michele, I am disappointed to read that you did not receive our usual service during your house sale in 2020. Unfortunately, during this time, the Leyland branch only had 2 members of staff which may have affected our availability to … More
5/5
GoogleBen Rose were fantastic in helping me sell my property, they went above and beyond. It wasn’t the easiest of sales but thought they supported me, they were always very professional and always responded straight away to my correspondence. …
Hi Paula, Thank you so so much for the 5* review, we really appreciate you taking the time … More
5/5
GoogleVery pleased with the service from Ben Rose during recent house sale. We appreciated the support given to market the property and to finalise the details; our initial experience with an online agent had not been at all satisfactory! Happy to recommend Ben Rose Agents.
Thank you for the review!
5/5
GoogleThese estate agents were great kept you in the picture at all times
Thank you Denise!
4/5
GoogleGreat place with woodland walk, heritage house, kids play area (my kids loved it), small animal centre and cafe. Well worth a visit and great for family photos
Hi Sally, I believe this review was intended for a different business?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ben Rose's Leyland office has 145 reviews across two platforms: 141 on Google, 4 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Ben Rose Leyland is rated 4.4 out of 5 across all 145 reviews, and 4.4 out of 5 on Google from 141 reviews, checked 9 October 2026.
Ben Rose Leyland, 21 Hough Lane, Leyland PR25 2SB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.