Trusted Agent profile · Lewisham
★★★★★
1,105 reviews across 2 platforms
9 London Road, Forest Hill, SE23 3TW, Lewisham, SE23 3TW
Winkworth's office in Lewisham, at 9 London Road, is rated 4.1 out of 5 across 1,105 reviews on two platforms, including 214 Google reviews rated 4.8.
Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
5/5
GoogleI was assisted by Marcus and the service was exceptional. His attention to detail and willingness to go the extra mile made a real difference. Highly appreciated.
Dear Guilherme, We’re delighted to hear that Marcus went the extra mile to provide you with such a high level of service. Thank you for your kind feedback and for taking the time to share it with us. Wishing you all the best for the future, Winkworth Forest Hill
5/5
TrustpilotWith thanks to the Kensal Rise team
With thanks to the Kensal Rise teamWe had a great experience renting with the team in Kensal Rise. Attentive, responsive, and fair - our particular thanks to Michael for his support. Highlights included the team actually fighting on our behalf during the COVID supply chain delays to resolve an issue sourcing a part for a faulty washing machine.We'd definitely recommend them.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
Google"Donovan made the rental process incredibly smooth and stress-free. He was professional, responsive, and went the extra mile to help me find the perfect property. Highly recommend his services!"
Dear Anton, Thank you so much for your kind words! I'm thrilled to hear that Donovan could make the rental process smooth and stress-free for you. Your recommendation means a lot, thank you again! Winkworth Forest Hill
5/5
GoogleWe had a great experience with Yinka, who kindly showed us round a couple of properties before we found the one we wanted to offer on. He's been supportive and helpful throughout the process - both before our offer and then after we had one …
Dear Laurence and Rhiannon, Thank you so much for your kind words! We’re so pleased to hear Yinka was able to support you throughout your journey. Wishing you all the best in your new … More
5/5
GoogleWe had a really good experience with Winkworth as both sellers and buyers. Jordan was great to work with and very helpful. We are glad to have chosen Winkworth over other estate agents.
Hi Marta, Thanks for your review, happy to hear that you would recommend us! Winkworth Forest Hill
5/5
GoogleMy experience with Winkworth Forest Hill has been fantastic! I had the pleasure of working with Kyle Young and would highly recommend his services. He is very professional and responsive and I can tell the client care is very important to him. As long as I am in the property industry, Kyle will be my go to guy. Keep up the good work! :-)PositiveResponsiveness, Quality, Professionalism
Many thanks for your review. Glad to hear you were well looked after by Kyle and had a good experience dealing with our office. Wishing all the best, Winkworth Forest Hill
5/5
GoogleIn these precarious times I can say that Winkworth Forest Hill had buyers lined up to view my property and after only 1 day of viewings a sale for the asking price was achieved. The sale went through without hiccups! Thank you Jordan Henry @ Winkworth.
Hello Hilary, Many thanks for your review and for trusting us with the sale of your house. We wish you the very best with your onwards plans. Winkworth Forest Hill
5/5
GoogleThe Winkworth team at Forest Hill were great when we sold our property. They found a new buyer within days of our previous one pulling out and played a crucial role helping to resolve queries and keeping the whole chain moving in the weeks before exchange.
Dear Matthew, Thanks for your review and trusting us with the sale of your property. Wish you the best on your onwards plans. Winkworth Forest Hill
1/5
TrustpilotIf only we could give a 0 score.
If only we could give a 0 score. Worst letting agent we have ever had the misfortune of coming across. No communication, no call backs, no explanations and no assistance. Avoid
5/5
TrustpilotShaun and Aaron were amazing
Shaun and Aaron were amazing! The best real estate agents I have ever dealt with. Found us the most amazing property and helped us secure it and get it over the line in the most efficient and effortless way possible. They are both very friendly, honest and had great communication. Over all the they are both excellent at their jobs and car about their clients. Both went above and beyond in making this horrible process seem like a piece of cake!
5/5
TrustpilotDan & Jonas - Lettings
Dan & Jonas in the lettings department are great to work with & very professional , customer care is amazing
We’re delighted to hear you had a 5-star experience at Winkworth Beckenham, Jane. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
5/5
GoogleWe had a fantastic experience working with Yinka. From the very beginning, he truly listened to our needs and understood exactly what we were looking for. After just one viewing of another apartment, he managed to find a home that ticked …
Dear Fabiola, Thank you so much for your wonderful feedback! We’re delighted to hear that … More
5/5
TrustpilotExcellent Experience
I had a brilliant experience working with Becca and Nicola. They found a buyer quickly and kept me fully updated throughout the entire process with regular phone calls and emails. Their communication was clear and timely.
Thank you for your feedback, Hywel. We really appreciate you taking the time to share your experience - and we’re glad to hear that the Winkworth Blackheath office made a positive impression. We look forward to working with you again.
1/5
GoogleNathan Rocco, a letting agent, has cancelled our viewing an hour before it due the current tenants fell ill. Ok, things happen. But after it he just ghosted us - he suggested a new viewing, we agreed and since then he just keeps ignoring …
Hi Any, We can't seem to find your details on our system unfortunately. … More
5/5
GoogleI was assisted by Marcus and found the service quite distinctive. Very attentive to details and willing to help with everything. I really liked it.
Dear Naira, Thank you for taking the time to share your feedback. We’re pleased to hear that Marcus’s attention to detail and willingness to help made such a positive impression during your experience with us. Your kind words are greatly appreciated, and we’re delighted you were happy with the service. Wishing you all the best for the future, Winkworth Forest Hill
5/5
TrustpilotKensal Rise’s best estate agent
Winkworth stepped into the breach after our previous agent failed to produce a satisfactory buyer. Within 48 hours we had two offers and a buyer prepared to pay over asking price. Andy Carre was thoroughly professional and an absolute pleasure to deal with. Definitely the best agents in Kensal Rise.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Andy is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
TrustpilotWinkworths
Winkworths, and Patrick in particular, have been fantastic from start to finish in a difficult market. They helped us navigate some tricky waters, communicated effectively and clearly, and we felt well looked after. Patrick was very professional and helpful through the entire process and could be called upon for anything. Thank you!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
1/5
TrustpilotAvoid renting through them
Property manger is inexperienced, unresponsive, possibly confused and disorganised, seemingly working entirely towards the interests of the landlord
At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences Angie. All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
5/5
TrustpilotA Stellar Experience
A Stellar Experience with a Highly Professional Seller Property Agent!I recently had the pleasure of working with Mr Simon Jenkin as property agent, and I cannot emphasize enough how impressed I was with his professionalism and dedication throughout the entire process. From the very first day until the end, he consistently went above and beyond to ensure a seamless and successful experience.One of the standout qualities of Mr Simon was his exceptional availability. No matter the time of day, he was always just a phone call away, ready to address any concerns or answer any questions I had. His prompt responses and willingness to assist demonstrated his commitment to providing top-notch service and ensuring my peace of mind throughout the entire process.Thank you, Mr Simon for your outstanding service and for exceeding my expectations at every turn!
5/5
TrustpilotLauryn is a great asset to the company…
Lauryn is a great asset to the company chasing the solicitors and keeping me updated. Well recommended for her dedication to the company
5/5
GoogleI would recommend Shamia he was very efficient in communication and helping me understand the process of buying as a first timer ! Amazing service
Hi Shantelia, Thank you for the review, glad to hear everything went smoothly for you Winkworth Forest Hill
1/5
TrustpilotI have had a horrible experience with…
I have had a horrible experience with Maddie Barrington as a tenant.We were presented with a dirty property full of black mold and left to rot with a newborn for two and a half years before eventually having to move out.We faced a sizeable rent increase as well but absolutely no action towards our very serious issue.We have lost thousands of pounds worth of clothes and have had to spend tens of hours emptying our wardrobes in order to wash our clothes again and again.On top of everything we had to pay enormous electricity bills as a result of running several dehumidifiers.Maddie has not been helpful or accommodating.I would recommend to make sure you do not deal with her If you do have to work with wink worth.Edit: In regards to your response, I have put the name of the person there so you should be able to know what office this is. The property is in N1.
Hi John,At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.Additional response:Dear John,I am sorry to hear that you have had cause for complaint regarding Maddie and the management of your property.Having investigated your complaint in detail, I can see that Maddie worked extremely hard to have the matter resolved for you however, approval to proceed with works to rectify the damp issue was never received from the landlord despite numerous requests to proceed. We take damp issues very seriously when reported and will always work with our clients and advise them accordingly to rectify such concerns. Unfortunately, we are not able to instruct such works without approval from a landlord despite our recommendation to do so.Winkworth Highbury & Islington
5/5
GoogleI sold my flat through Winkworth recently which was a very long process and we had lots of issues arise. Throughout the process Jordan Henry was supportive, responsive and professional. I truly believe that the sale would not have gone through without Jordan's constant attention on it and pushing it over the line.
Hello Alex, Many thanks for your thoughtful review! We are extremely glad to hear that you were satisfied with the service Jordan provided. Best of luck to the future... From the whole Winkworth team.
5/5
GoogleYinka and Andrew have both worked very hard on the sale of or home resulting in a smooth and successful sale. They kept us up to date with everything on a regular basis with good, clear and honest communication. We highly recommend …
Dear Liz, Thank you so much for your kind and detailed feedback! We’re delighted that … More
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