Trusted Agent profile · Lewisham
★★★★★
1,105 reviews across 2 platforms
9 London Road, Forest Hill, SE23 3TW, Lewisham, SE23 3TW
Winkworth's office in Lewisham, at 9 London Road, is rated 4.1 out of 5 across 1,105 reviews on two platforms, including 214 Google reviews rated 4.8.
Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
5/5
GoogleVery happy with the service. We sold our house with Winkworth, and despite of the issues we had with buyers, they were always on top of it and found solutions. …
Dear Pedro, Thank you for your review! Thank you so much for your kind words and positive … More
5/5
GoogleDonovan is a very good manager I really liked his service he helped us have a real house se23 3TY flat A 47 london road thank you very much for you service I don't know what position he have at the moment, but he have to be more then that position. Thank you for all a really appréciate you service. Fatou
5/5
GoogleMany thanks to Sadie and Ursula, they have worked hard to resolve all maintenance queries. The communication is always clear, direct and helpful. Rest assured if I require anything during my tenancy I know that they can assist. A fantastic experience!
Hi, Thanks for your review, so happy to hear you're satisfied with our work. Winkworth Forest Hill
5/5
TrustpilotGreat customer service
The whole team have been great at finding a buyer for our flat. They kept us regularly up to date and shared honest feedback. Nicola was great in the after sales process and pushing through to exchange with the buyers. Would highly recommend if you are selling or buying a property.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
1/5
TrustpilotDidn't respond to an enquiry then lied
Didn't respond to an enquiry. Prompted, then lied about property status/availability. Shut down responses when questioned about it. The standard of English estate agents is abysmal compared to those abroad, yet people accept this low level, amateurish behaviour...so they get it!
5/5
GoogleVery helpful and professional. Shout out to Marcus who is excellent and guided me through the process.
5/5
TrustpilotWinkworth is definitely a really…
Winkworth is definitely a really reliable agency, I highly recommend their service.And I also want to thank Marika, she has been nothing but amazing to us, always prompt to assistant us with any question, she's very professional and also very friendly, and I'd recommend her to anyone that I know. Thank you Marika a lot, for all the support during the whole process.
Thank you so much for your kind words, Wesley. We really appreciate you taking the time out to share your experience with us, and we agree, Marika is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
TrustpilotWe worked with Winkworth Kensal Rise &…
We worked with Winkworth Kensal Rise & Queen’s Park for over 7 years managing and letting our property, and the experience throughout was consistently excellent.
We’re delighted to hear you had a 5-star experience at Kensal Rise & Queen's Park Adam. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
5/5
TrustpilotWe’ve had an excellent experience with…
We’ve had an excellent experience with our property manager, Michael Ferguson. He is consistently responsive and proactive, which gives us real peace of mind as landlords.
Thank you so much for your kind words, Diana. We really appreciate you taking the time out to share your experience with us. We agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
GoogleI highly recommend Shamia! His service is absolutely amazing. He goes above and beyond to ensure that every detail is perfect. If you're looking for someone reliable and dedicated, look no further!
Hi Tameisha, Glad to hear you had a positive experience, thanks for recommending us Winkworth Forest Hill
1/5
TrustpilotVery annoying
Very annoying is putting it politely. Winkworth put a To Let sign outside my property. This was crudely attached to my front wall with masonry nails, damaging the pointing. I have never approached Winkworth and am not letting my property. I had to make three telephone call, each time being promised that the sign would be removed. I was then called back by someone from Winkworth who did not know why they were calling, me, only that they had been asked to call me. I was then put on hod for so long that I gave up. Three weeks later, the sign has not been removed.
1/5
TrustpilotCooperative before contracts exchange, not aftrwards
Cooperative before contracts exchange. Uncooperative to the point of rudeness after. Made moving in moe dfficult
We take all reviews very seriously and are sorry your experience has compelled you to lead a less than perfect review. However, we are genuinely puzzled here as your agent and you personally contacted us to arrange pre-completion access to store items and cut the lawn…. Both requests have been granted with good grace by the vendor, who certainly did not have to , and by ourselves without a trace of difficulty or rudeness.
5/5
GoogleThe friendly and professional team at Winkworth made our buying process extremely positive. From the first viewing with Sean, right up to receiving the keys, it felt like a very personal service. Carolina was regularly in touch so we never had to chase or wait for answers. If we were selling in the future we would definitely keep the Winkworth branch at Forest Hill in mind.PositiveResponsiveness, Quality, Professionalism
Dear Celyn, Many thanks for your review. We're so happy to hear you were satisfied with the service and wish you the very best at your new property. Warm regards from all of us at the Winkworth Forest Hill team.
5/5
TrustpilotStrong Recommendation
Aaron and his team in Kensal Rise have managed the rental of my property for many years and are very professional and reliable. I would highly recommend them.
5/5
GoogleWinkworth were great! They proactively brought people to the house when we were off market and when we did eventually go to market with them we had 2 offers within the first week! Thank you very much Yinka, Andrew and Lux for all your hard work and support!
Dear Mia, Thank you for your lovely feedback! We’re so pleased to hear that Yinka, Andrew, and Lux were able to help you achieve such great results so quickly. We really appreciate your trust and are delighted we could support you throughout the process. Best wishes, The Winkworth Team
5/5
GoogleWe have been so lucky to have worked with Winkworth Forest Hill and specifically Andrew in the sales team. He / they have been a constant source of confidence, kindness and openness throughout quite a complex and difficult time (moving …
Dear Charlie, Thank you so much for your kind words. We’re delighted that Andrew and the team … More
5/5
GoogleKyle was professional and friendly throughout - from putting our offer in to completion. Kyle really pushed hard to get us in by the stamp duty window and we really appreciated how responsive he was to all of our queries. Kyle kept us reassured that everything was going as planned and helped ease the stress of the whole process. Thank you so much! Donna and Mark.PositiveResponsiveness, Professionalism
Hi Donna, Many thanks for your review. Hope you settle in quickly at your new home and we remain at your disposal for any help you may need! Winkworth Forest Hill team.
5/5
GoogleWe recently worked with Kyle Young at the Forest Hill branch of Winkworth on both our sale and purchase, and we were really happy with the service that he provided. He was extremely responsive and always willing to go the extra mile. it was also great only dealing with a single point of contact. Really nice guy too - would definitely use again and recommend,PositiveResponsiveness, Quality, Professionalism
Good afternoon Melissa, Thank you for taking the time to write such a thoughtful review, we are pleased that you enjoyed the service provided by Kyle. We wish you all the best in your new home! Winkworth Forest Hill
5/5
GoogleGreat service from the team at winkworths Forest Hill. Helped me sell in a tricky market and secure the right buyer and owner for the block. Andrew in particular was brilliant. Thanks again
Dear Tom, Thank you for your kind words. We’re so pleased to hear that Andrew and the team … More
5/5
TrustpilotProfessional and local knowledge experts
Tom was brilliant for us. Valuation was truthful, his communication was direct and insightful. Throughout the sales process which, never goes smoothly, Tom was talking to me every day via whatsapp to make sure it all went smoothly and we kept everyone happy through a scary period of interest rate rises. Cannot recommend Winkworth and Tom enough. Thank you.
Thank you so much for your kind words, Jacob. We really appreciate you taking the time out to share your experience with us, and we agree, Tom is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
TrustpilotThank-you team Winkworth Poringland…
The whole team at Winkworth Poringland were outstanding. Our house sale was particularly protracted and challenging, yet they held my hand all the way! Given that I was going through an unsavory divorce at the same time, their tenacity and professional respect was most appreciated. Always helpful and encouraging, a big shout out goes to Jade McGarvey and her team! Thank-you.
Thank you so much for your kind words, Liz. We really appreciate you taking the time out to share your experience with us, and we agree, Jade is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
TrustpilotGreat for selling a house and keeping me informed
We have just exchanged on a house that was shown by Winkworths. I can't praise them highly enough, particularly Terry as we didn't have an agent who sold our house so had to continually contact Winkworths instead. They always returned my calls and always kept us up to date with everything throughout. I would very happily sell my house through them next time we sell. Thank you for all your help!
Afternoon Louise. Thank you for your kind comments and excellent score regarding the service you received recently at a Winkworth office. All of the Winkworth offices are independently owned and operated and unfortunately I am able to ascertain which office you dealt with on this ocassion. We are delighted however that you are happy with the service you received and Winkworth look forward to assisting you again in the future. Enjoy your new home.
5/5
TrustpilotFirst Home Purchase
I have just exchanged on my first home and cannot thank Thomas Syms enough for guiding me through the entire process. He was very quick at responding to me, provided great advice, offered some fantastic recommendations for mortgage advisors and surveyors and made the whole experience seem simple and exciting. Thank you!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
GoogleWe had a great experience working with Andrew on our recent house purchase. He acted for the sellers, but throughout the process he was consistently helpful, responsive and professional. …
Dear Viktoria, Thank you for your kind words. We’re so pleased to hear that Andrew was able to … More
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