Trusted Agent profile · Lewisham

Winkworth Forest Hill reviews in Lewisham

4.1

★★★★★ Great

1,105 reviews across 2 platforms

9 London Road, Forest Hill, SE23 3TW, Lewisham, SE23 3TW

Winkworth's office in Lewisham, at 9 London Road, is rated 4.1 out of 5 across 1,105 reviews on two platforms, including 214 Google reviews rated 4.8.

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4.8 / 5

214

Reviews on Google

This office

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891

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Lewisham office, from every platform, shown as written. First names only.

5/5

Google

winkworth were brilliant throughout the entire process of buying my flat. Fintan McHugh was incredibly responsive and helpful and made sure the process was as seamless as possible. Very happy customer

Ellie · 10 September 2026

Agent replied · 10 October 2026

Dear Ellie, It’s wonderful to hear that you had such a positive experience purchasing your flat with us. We’re especially pleased that Fintan was responsive and helpful throughout, and that he helped make the process as smooth and seamless as possible. Thank you for your lovely feedback. Best wishes, Winkworth Forest Hill

5/5

Trustpilot

I cannot recommend Aaron and his team…

I cannot recommend Aaron and his team highly enough - they are first rate, professional, knowledgeable and dependable. Any issues were ironed out quickly and Aaron went above and beyond to find a solution that left tenants, landlord and buyer happy. Aaron is extremely responsive, practical and a delight to deal with. I have dealt with other local agents over the years and Aaron is head and shoulders above the rest. He knows the market inside out and I wouldn't hesitate in renting my property with his team again.

F · 26 April 2023

Agent replied · 26 October 2024

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Google

Ursula and her team were incredibly helpful throughout our tenancy with Winkworth. They were always very quick to help us with any questions and to fix things if needed at the property. They were very kind to us at the end of our tenancy and maintained a great line of communication with us and the landlord to ensure the return of our deposit!

Lucy · 28 May 2024

Agent replied · 25 October 2024

Hi Lucy, Thanks for the review, happy to hear that you were satisfied with our services Winkworth Forest Hill

5/5

Trustpilot

Recently rented out my flat in Kensal…

Recently rented out my flat in Kensal Green with Winkworth Kensal Rise and am very happy with the service provided by Aaron Priscott and his team, from the initial consultation through to the tenants moving in. They are extremely professional and have a great knowledge of the market. They were able to get over the asking price (which I was definitely sceptical of), and provided me assistance with preparing the flat for renting as required. I would definitely use them again and recommend them to anyone.

Sophie · 15 April 2023

Agent replied · 26 October 2024

Thank you so much for your kind words, Sophie. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Google

Yinka was friendly, knowledgeable and went above and beyond to ensure we could view the property at convenient times. We appreciate his advice and time.

Martha · 8 October 2025

Agent replied · 22 October 2025

Dear Martha, Thank you for your kind feedback! We’re glad Yinka could make the viewing process easy and helpful for you. We appreciate your support! Best wishes, The Winkworth Team

5/5

Google

After meeting with several agents during the valuation process, Shamia truly stood out. His passion for property was evident, and the sheer number of successful sales he had personally handled gave me immense confidence. Not all agents are the same, and Shamia is definitely the best of the bunch! I couldn’t recommend him more highly.

Rebin · 25 September 2024

Agent replied · 25 October 2024

Hi Rebin, Glad to hear you had a positive experience, thanks for recommending us Winkworth Forest Hill

5/5

Google

We had a fantastic experience with Winkworth Forest Hill, especially thanks to Donovan Efedede. He managed everything promptly and responsibly, ensuring every detail was handled with care. Donovan’s exceptional negotiation skills helped us secure the best possible terms, keeping both us and the landlord comfortable with the agreement. Moving from another country was challenging, but Donovan’s understanding and support made the entire process far smoother and stress-free. Highly recommend Winkworth Forest Hill and Donovan for their professionalism, reliability, and client-focused approach!

Дмитро · 19 December 2024

5/5

Google

The process of buying our first home has been long (13 months) and generally not a pleasant process (not down to Winkworth) - however, George has been brilliant. Super proactive, pushing it forward for us as best he could, and really understanding about our situation. He's helped us so much over the last few months and took the time to explain things to us when we needed guidance, as we were first time buyers! Thanks so much again George 🙏

Hannah · 18 December 2024

1/5

Trustpilot

Extremely Disappointing Service

My experience with Winkworth Fulham has been deeply disappointing. Shortly after moving into a property in mid-October, I discovered that construction noise from the ground floor was unbearable, making it impossible to study or rest. This construction, as confirmed by workers, had started months earlier, yet this critical information was never disclosed to us before signing the tenancy agreement.When I raised this issue, Winkworth not only denied knowledge of the construction but also showed no intention of helping resolve the matter. At a meeting I attended, I was faced with three representatives who seemed solely focused on defending the company’s interests rather than addressing my concerns. The lack of empathy, understanding, and professionalism in handling this situation has been shocking.I cannot recommend Winkworth based on this experience. Transparency and support for tenants are basic expectations, and unfortunately, Winkworth failed on both counts.

Estanislao · 16 December 2024

5/5

Trustpilot

Reece and Tim of Winkworths Woking have…

Reece and Tim of Winkworths Woking have been amazing, I have been having problems with my solicitors on a property purchased through them. They have gone above and beyond for me and after 7 long months they have helped the situation along tremendously. I cannot recommend them highly enough, professional, friendly and above all proactive. Thank you so much

Lynda · 17 September 2026

5/5

Google

Sold our house through Winkworth Forest Hill. Dealt with Paul and his team on the sales side and George for completions and case progression. Aside from the ace work they did selling our house within a day, they were great at staying in touch throughout the process and facilitating the smooth transaction. A top team highly recommended.

Joe · 27 July 2024

Agent replied · 25 October 2024

Hi Joe, Glad to hear you had a positive experience, thanks for recommending us Winkworth Forest Hill

5/5

Trustpilot

Winkworth Kensal Rise

I have been a client of Winkworth for many years. I am a landlord. Throughout the time I have been with them. I had no problems renting out my property and the standard of the tenants was always excellent, due to them being thoroughly checked and sourced.The Letting Department is staffed with super professional guys who will always be at the end of the phone for help and advice.A particular shout out to Aaron Priscott, now Letting Director. and Frazer Cook. Thank you guys.

Carla · 27 January 2023

Agent replied · 26 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Buy a house from Thomas Syms

I was a first time buyer and a little apprehensive about buying a property. My agent, Thomas Syms, really understood what I was looking for very quickly and was able to suggest some suitable properties. He was also able to suggest some really good properties that were not what I thought I would like but were actually a very pleasant surprise! He has been encouraging and supportive throughout the long process and I was able to complete yesterday. Thomas is approachable and calm and definitely knows his field.

The · 19 January 2023

Agent replied · 26 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Thomas has been a superstar throughout the first-time buying process!

Thomas has been a great help throughout the process of myself and my partner buying our first home. He's been with us from the very beginning of the purchase process (initial viewing) all the way through to exchange and completion. As first time buyers we didn't really know what to expect from the process, but Thomas has always been on hand to help us (helping with arranging last minute viewings with the seller and guiding us through the entire process). Thomas has helped to make what could have been a very stressful process as smooth as possible, which we are both extremely grateful for. Thank you Thomas!

Amy · 11 January 2023

Agent replied · 26 October 2024

Thank you so much for your kind words, Amy. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Google

Mauro was my estate agent when I was looking for my first home. He was fab and not only showed me properties I was interested in, but suggested places he thought I would like that I would not have considered otherwise. One of these was the property I ended up buying! Mauro was always on hand to help with additional viewings or any communication I needed with the vendor that wasn’t done through solicitors. Thank you for all your help!

Nandini · 11 January 2023

Agent replied · 10 January 2025

Good Afternoon Nandini, Thank you for taking the time to post a review and very pleased to hear that you have had a positive experience. Hope you have settled into your new home. Winkworth Forest Hill

5/5

Trustpilot

Great service from Alex and his team

Great service from Alex and his team. We'd be happy to recommend.

David · 3 September 2026

5/5

Trustpilot

Aaron is totally different from other…

Aaron is totally different from other letting agents. He goes above and beyond to be helpful and works incredibly hard at building relationships with landlord and tenant. I wouldn't hesitate to recommend him and his team. It is very rare to find someone who goes above and beyond but Aaron does. I'd also like to praise Stanislava for her excellent administration of the process. As a landlord I will definitely be using them again. It is also rare for me to give this much praise but they definitely deserve it. Thank you Winkworth lettings team!

Happy · 22 November 2022

Agent replied · 26 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

Shamia is a great representation for the brand. He's knowledgeable and really cares about the customers ideas and needs. Human are always quick to make complaints when we have a bad experience but never quick to give praise when we have a good experience so thought it was important to share

Josh · 25 September 2024

Agent replied · 25 October 2024

Hi Josh, Thanks for the review, happy to hear that you had a fantastic experience with us Winkworth Forest Hill

5/5

Trustpilot

Great Experience with a Professional and Friendly Team

Everyone at Winkworth was fantastic. it’s been a real pleasure getting to know them over the past few months. They were approachable, friendly, and down-to-earth, while also being highly professional and clearly very good at what they do, which made all the difference for us as first-time buyers.

Thomas · 31 March 2026

Agent replied · 24 May 2026

Thank you so much for taking the time to leave such a great review, Thomas - we really appreciate your business. If you’re able to let us know which office you dealt with, I’d be delighted to pass on your kind feedback.

5/5

Trustpilot

Smooth and professional sales process

We sold our property through Winkworth and delighted we instructed them. The whole process was very professional, from initial visit, photographs to viewings and our property sold quickly and at asking price. Special thanks to John for managing the majority of the process and who really pushed and chased everyone to get us to exchange. Would highly recommend to anyone looking to sell.

Alex · 31 January 2024

Agent replied · 26 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

I’ve used Winkworths for many years…

I’ve used Winkworths for many years with no complaints. They found nearly 30 people to go and view my rental property which had been recently renovated and found new tenants very quickly. All along the way, they sorted out the paperwork, inventory inspection, references etc. Aaron, my contact at Winkworths, did his best to make sure not only I was happy but also the tenants. Efficient, professional and always kept me updated how things were going. As a landlord, I would highly recommend Winkworths.

Esther · 20 September 2022

Agent replied · 26 October 2024

We're happy to see that you had a 5-Star experience! Thanks for sharing.

5/5

Trustpilot

We rented a property via Winkworth…

We rented a property via Winkworth (Kensal Rise) for a period of almost three years. Fraser and Aaron assisted us with the search for the flat and Michael was our point of contact for all things maintenance and beyond. The process of finding the property at the outset was seamless - Winkworth were excellent. Throughout the three year period, the flat was not without its usual issues (boiler etc). Michael was a dependable contact and took responsibility for gaining the relevant consents/approvals from the landlord/lady and subsequently ensured service providers completed the work to schedule and with minimal disturbance. He really did make the renting process so much easier.Finally, when we wanted to depart from the flat, Aaron ensured that our interests were considered and was the point of contact between us and the landlord/lady. Through great management, we were able to come to a mutually beneficial arrangement. Again, Michael also kept us well informed of and was transparent about the departure process. If you are looking for a professional, personable and reliable agent, choose Winkworth (Kensal Rise).

Ayrton · 20 September 2022

Agent replied · 26 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Amazing estate agents

Our home purchase had quite a few blips along the way and both Nicola and Alex were so patient and reassuring throughout. Nicola never stopped pushing the lawyers on our behalf and I honestly don’t think it would have happened without them. I’m not usually the best fan of estate agents but Winkworth seem to be an honest and genuine firm. Nicola and Alex are just simply fantastic. I don’t plan on moving again for quite some time I but if I do I will definitely use them again. Highly highly recommend.

Carol · 16 September 2022

Agent replied · 26 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

First time buyer

I've just purchased my first flat with Thomas Syms from Winkworth as the estate agent.When first viewing the property I found Thomas to be very knowledgeable, he could answer all of my questions about the flat and about the wider process. He also made it very easy to schedule two viewings around my busy work schedule.Later in the process Thomas was responsive and helpful. As a first time buyer I found his guidance to be really benficial.I'd definitely recommend his services to anyone in a similar position.

Liam · 30 August 2022

Agent replied · 26 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

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