Winkworth Forest Hill reviews in Lewisham

★★★★★ 5/5

Google

I recently worked with Shamia for my property search, and I couldn't be more pleased with the service I received. From the very first interaction, he was professional, knowledgeable, and genuinely invested in helping me find the right home. Shamia was responsive, patient with my questions, and guided me through every step of the process with ease. He went above and beyond to ensure I understood everything and made the whole experience stress-free. I highly recommend Shamia to anyone looking for outstanding service in their property search. Thank you for making this journey a smooth and pleasant one!

Alen · 25 September 2024

★★★★★ 5/5

Google

Excellent experience with our recent purchase, Lux was so brilliant in keeping in touch with us and was incredibly honest and helpful- so refreshing. Can't recommend him highly enough!

Amy · 26 March 2026

★★★★★ 1/5

Trustpilot

Avoid this agency if you value your…

Avoid this agency if you value your deposit. The end-of-tenancy process was is a nightmare. They submitted a fraudulent invoice as evidence in a TDS deposit dispute. I contacted the company named on the invoice directly and they confirmed in writing they had never attended the property and the invoice number belonged to a completely different property for a job dated 7 months ago. I reported them for fraud.

Bettina · 24 May 2026

★★★★★ 1/5

Trustpilot

A masterclass in poor comms

If you enjoy chasing your management team, repeating yourself, and talking to an AI in the guise of a team member- you're in luck- Winkworth is the estate agent for you! What should have been a straightforward bog-standard rental turned into an ongoing saga of piss poor communication, missed details and an impressive ability to make every issue somehow become my problem to chase up on for updates. Which begs the question, is their inbox a black hole or they just don't care? I’ve dealt with estate agents before. I'd say I'm pretty familiar with the usual level of nonsense. But I must congratulate Winkworth who have managed to take it to another level. Would I use them again? Absolutely not. Would I recommend them? Also absolutely not.

Coni · 6 October 2026

★★★★★ 5/5

Trustpilot

Fabian is great!

Fabian was exceptionally, responsive, proactive and kind, which was all required to get me moved in to my new flat. Thank you

R · 7 May 2026

★★★★★ 1/5

Google

We let our home through winkworth while we were moving to a different city. Throughout our time with them they were deeply unimpressive property managers and tenant managers. When we successfully had a buyer for the property and served an eviction notice, our tenants refused to leave, leading to a lengthy court eviction process and thousands of pounds of damages to our property that was not picked up by winkworth as it appears they stopped inspecting the property during the eviction process. My property manager either resigned or was sacked during this period of time and sent a goodbye email to me clearly written in chatGPT, beginning with "To my dear Landlord.". Communication has been terrible, guidance and advice has been terrible, responsiveness has been terrible. Overall, avoid letting with them like the plague. Update: currently trying to get a legionella report that winkworth charged me for, and they claimed that I never agreed to it and they have no record of it being undertaken!

Edward · 16 February 2026

★★★★★ 5/5

Trustpilot

Highly recommend Aaron and the Winkworth team

I'm so glad I trusted Aaron and the Winkworth team to find a tenant for my home. Aaron knows the Queen's Park and Kensal Rise area inside out, and is extremely knowledgeable about tenancy regulations and contracts. He was responsive and proactive throughout, and often picked up the phone rather than relying on text, which made a stressful process feel calm and manageable. The wider team, Michael, Stanislava, Ayallah and Fabian, have been equally professional and quick to respond. A breath of fresh air compared with other estate agencies I've used. Highly recommended!

Mrs · 30 September 2026

★★★★★ 5/5

Trustpilot

Winkworth and Arrun…thank you

Winkworth were really helpful during my property search. Arrun Padda was especially responsive to support the search over a number of weeks across a wide area. Arrun was flexible with time, showed high quality property listings to me, and was prompt to help communication with landlords. This stood out to me all while he maintained a relatable yet professional manner and I really appreciated his work. If I’m searching for properties again I’d be reassured to have Arrun’s help at Winkworth.

Che · 8 September 2025

★★★★★ 5/5

Google

As a first time buyer, my whole experience was made a lot easier with the help of Shamia. He went above and beyond to show me multiple potential properties and helped to negotiate the best purchase for me. Shamia was always available and communicated how each part of the whole process would move forward. Dealing with someone with a profound knowledge of the area also made everything so much easier! Couldn’t recommend more.

Monique · 25 September 2024

★★★★★ 5/5

Google

Just wanted to say a massive thank you to Jordan from Winkworth Forest Hill who helped me find my first home. He was so accommodating and was always there for me during the whole process, without him I think I would still be looking. In the past, estate agents have often made me feel like I was wasting their time, Jordan was the complete opposite, made me feel a lot better about what is a huge life decision. Thank you!

L · 28 May 2024

★★★★★ 5/5

Google

I came into the Forest Hill branch where I was helped by Jordan. He had impeccable manners and assured me with my queries. I needed assistance with local properties as I’m looking to move into the area. I was given a thorough brief on a variety of properties within my budget and allowed me to grasp an idea of what I can obtain for my budget. Jordan is an exception member of the team and I know where I will be coming to once I’m ready for my move. I will be recommending himself and Winkworth Forest Hill for any of my friends looking to move to the areas they cover from this branch.

Charlie · 28 May 2024

★★★★★ 4/5

Google

Winkworth’s services throughout the purchase of our home were good. Yinka was very responsive throughout the process, which was helpful, and we agreed a sale and moved to completion very quickly (2-3 months). It was also helpful to have one …

Leyly · 17 October 2025

★★★★★ 5/5

Trustpilot

Amir Shafi is a star

Amir Shafi is a star! He is very quick in response and diligent. He is very good at finding out the needs of his clients and providing appropriate solutions. He is really reliable.

Masahiko · 23 December 2025

★★★★★ 5/5

Google

I had the pleasure of working with Yinka to sell my flat, and I couldn’t have asked for a better experience. From the very beginning, Yinka was professional, approachable, and incredibly knowledgeable about the market. He guided me through …

Rudina · 17 October 2025

★★★★★ 5/5

Google

Yinka and the Forest Hill team have been wonderful help throughout the whole process. Yinka was very insightful and knowledgeable. He was very professional, kept in good contact and was a very helpful guidance during the fun process. …

Natalie · 17 October 2025

★★★★★ 5/5

Google

Yinka has been working with me and he's been absolutely brilliant. So helpful and kind and generous, and no question was made to feel too stupid to ask. He's been on hand whenever I've needed advice or help, and I'm very grateful. Thanks!

Ellice · 1 September 2025

★★★★★ 5/5

Google

Had a great experience with the Forest Hill team who managed the sale of my flat. Jordan was fantastic throughout, professional and responsive, and handled everything brilliantly - from securing viewings and chasing down feedback from potential buyers to effectively negotiating the sale price. George was also excellent helping to progress the sale, liaising with soliciors and the buyers to resolve any issues and keep things moving towards completion.

Dan · 25 September 2024

★★★★★ 1/5

Trustpilot

NO ELECTRICITY FOR 3 DAYS

I am extremely disappointed with my experience renting through Winkworth. When I moved into my new flat, the agent failed to provide me with the gas card/key. I moved here from the US so I did not know that was something that I needed. As a result, my electricity was cut off for almost three days during my very first weekend in the property. I had no light, no heating, and no hot water for close to 72 hours.

Rainice · 12 December 2025

★★★★★ 5/5

Trustpilot

Very positive experience

Very positive experience - John and Guy were both very helpful throughout the process. They were regularly checking in with me and the seller if things are on track and were answering my questions. I was part of the chain, the sale process involved multiple parties and they brought it to a successful end despite few challenges on the way. I highly recommend.

Anna · 2 December 2024

★★★★★ 5/5

Google

We'd like to thank Jordan at Winkworth for his professionalism, care and hard work throughout the process of our property sale. He went above and beyond the expected job of an estate agent and always got back to us straightaway with our queries. The other team members, George in particular were also very helpful with negotiating between ourselves and our buyer. I would highly recommend using Winkworth at Forest Hill.

Denise · 27 July 2024

★★★★★ 5/5

Google

I rang 3 estate agents, 2 of which sounded like young cocky school boys. My 3rd call was to Winkworth where I spoke to Jordan and instantly knew I wanted him to sell the house. He was courteous, polite and knowledgeable and I haven’t regretted going with Winkworths once. They have kept me informed throughout, couldn’t ask for more. Next door are hoping to move soon and will definitely be using Winkworth.

Jackie · 28 May 2024

★★★★★ 5/5

Trustpilot

A great team to deal with

Guy, Charlie and the team were excellent throughout the whole process. Quick to respond, helpful with questions, and a pleasure to deal with.

Mr · 7 September 2026

★★★★★ 1/5

Trustpilot

Made me pay for postage

They sent me a letter in the mail asking to sell my property but didn’t pay the full postage. I had to pay £2 so this unknown letter could be delivered just to find out they’re trying to sell to me. When I do sell my property I won’t be going here if they aren’t competent enough to add correct postage to a letter

Lauren · 4 March 2026

★★★★★ 5/5

Google

These estate agents are fantastic!! I'm actually so glad that the seller chose winkworth, because they actually were the glue during the entire process. First, I worked with Joanna who showed me the property and really interacted with a lot of generosity and kindness. She brought the human element to a process that can often be strange and alienating. She even arranged a second viewing with my child and played hide and seek in the house, which was so endearing. I really started to imagine myself in the space before I even put my offer in! After the offer, Carolina García stepped in and wow - is she great at her job! She kept in contact with me through the months-long process, explained things even when the solicitors went quiet, and always assured me of the progress. She tempered my expectations when I (and the seller) got frustrated with delays that were beyond us. Lastly, the office reception was nice when it was time to pick up keys. They warmly congratulated me on my first home purchase and gave a bottle of bubbly 🥺 I don't think I would have purchased this property without Winkworth, so the seller really owes them one! I had interactions with impersonal and cold agents immediately before this and it put me off the properties they were representing. I couldn't be more celebratory of this agency and will gladly recommend them to buyers and sellers alike. ✨

Samar · 26 October 2023