Robinson Jackson Sydenham reviews in Lewisham

★★★★★ 5/5

Google

We highly rate the team at the Sydenham branch of Robinson Jackson. From our first viewing to the exchange they have been helpful, responsive and friendly. Saphire in particular has been extremely patient with us and has proved instrumental in making us and the sellers able to communicate quickly and efficiently. Thank you for all your hard work.PositiveResponsiveness, Professionalism

Augusta · 11 November 2020

★★★★★ 5/5

Google

Most impressed. Great service - polite, courteous and efficient. All queries rapidly dealt with. Very swift sale due to excellent local knowledge and networking. We were very pleased with all aspects of R-J’s service.

Sir · 11 November 2023

★★★★★ 5/5

Google

I am a first time buyer and I found the whole team at Robinson Jackson to be super helpful and proactive with any viewings and questions I had.

Megan · 15 March 2024

★★★★★ 1/5

Trustpilot

The worst estate agent I’ve ever come…

The worst estate agent I’ve ever come across. I chased them multiple times to arrange a viewing to buy a property which they were not able to schedule in over a month. I was never called back (despite promises) and was even not registered in their system. I told them I was very interested and called them at least 5 times enquiring and they said they would call me back and never did. Finally spoke to someone who did arrange the viewing, and I get a call on the day saying the viewing was cancelled because the property had already been sold. Utter waste of time, unprofessional.

Laura · 18 July 2022

★★★★★ 1/5

Trustpilot

Sydenham

Just called the branch of Sydenham to get some details of one of their property in Sydenham and when I made a comment on the lease 95 years being too low for me got an answer that we're selling properties of 85 years and good luck with your search then hanged the phone up on me!?!? I'm not a sale person but this manner definitely not the best in this industry. First of all I would have appreciated to hear some options what can be done extend the lease or negotiate with the vendor etc....

Aniko · 22 June 2022

★★★★★ 5/5

Google

Knowledgeable agents and excellent follow up until my flat purchase was completed. They provide a 'sales progressor' who keeps tabs on how the paperwork on the sale is moving. Mine, Saphire' in the sydenham office, did a first class job of keeping me updated and following the solicitor's progress.PositiveResponsiveness, Quality, Professionalism, Value

Angus · 11 November 2021

★★★★★ 1/5

Trustpilot

Fraudsters

Sold us a house with floorplan saying the property is 100 sqm (hence the higher price we paid compare to other similar looking properties in the area) only for us to find out later the property is 80 sqm.This is fraud, this is lying, this is scamming people.Not long ago we also found out that they are not even TPO registered so I guess it shouldn't come as a surprise that they scam people like this in broad daylight.

Sara · 12 July 2022

★★★★★ 5/5

Google

Sold my house with them. Having a dedicated sales progresser (Saphire) to chase things for me made the process a lot easier, she was really helpful. Happy with the service overall.

Callum · 11 November 2023

★★★★★ 5/5

Trustpilot

Sittingbourne branch- Incredible from…

Sittingbourne branch- Incredible from start to finish. Sam was professional, helpful and went about and beyond for us. House was under offer really fast and updated us throughout the whole journey. Thank you so much.

Jessica · 12 August 2021

★★★★★ 5/5

Google

The whole team at Robinson Jackson Sydenham have been great in helping me sell a property . They kept in regular contact throughout the process and pushed for the best outcome for us at all times . Big Thanks to the whole team Jay ,Byron and Sapphire as they are a great team .PositiveProfessionalism

SHOGUN · 11 November 2020

★★★★★ 1/5

Trustpilot

Horrible

I had a difficult experience with the Belvedere branch.

Christine · 23 November 2025

★★★★★ 5/5

Google

Very professional, responsive, diligent and friendly estate agents. Would recommend

Chris · 27 October 2024

★★★★★ 1/5

Trustpilot

Swerve!

Really inadequate and incompetent service from these guys. From a tenants point of view, they will forget about you as soon as they have your money. We did not receive an inventory until after we moved in and for which after emailing several times to highlight some major issues, never once heard back from anyone. In short, it was a huge mistake to go with Robson Jackson; but such mistakes are there to be learnt from. Don’t make the same mistake we did! The woman who showed my partner round failed to highlight there was no fridge or freezer, that the electric meter is on a stick (in 2021!?) there is damage to the property as well as previous tenants belongings which would lead to the obvious conclusion that the property was not professionally cleaned before hand. All in all, this move has become a total nightmare and one that I wish we had not had made. We had been let down by several other agents before hand but I would encourage you to do your research and find a better set of agents who can offer you basic support i.e: courtesy to at least respond to your emails!

James · 13 December 2021

★★★★★ 1/5

Trustpilot

Strood branch are hopeless

Strood branch are hopeless They advertise a property's on website you call straight awayThey have a list of reasons why you can’t view You say I have sold cash in the bank they say it’s 10 days before you can viewI guess unless you want a mortgage with them they don’t careStrood seams to be run by youngsters who haven’t got a clue and property Or customer service Feel sorry for the people selling they don’t know that people want to view and are turned away because it doesn’t suit them to show property They were just as bad 20 years ago

Andy · 20 November 2021

★★★★★ 5/5

Trustpilot

Fantastic service provided for the…

Fantastic service provided for the selling of my mum's property. Ben and the team ensured we were kept up to speed throughout the process from start to finish.

Ceri · 11 June 2022

★★★★★ 5/5

Google

The sale was secured very quickly after the flat was put on the market and communications were very good. The biggest bonus was having Saphire the Sales Progressor on board - meant I knew what was happening at every step.

Jane · 11 November 2022

★★★★★ 5/5

Google

Saphire, our sale progressor, was an absolute star from the beginning to the end. She was reliable, professional and and kept me sane throughout the whole mad process of selling and buying. She’s such an asset to the company.

Aneta · 11 December 2022

★★★★★ 4/5

Google

The service provided by Robinson Jackson on the sale of my flat was good although it was a difficult sale the communication from the team and myself was also good and I would use their service again for either a purchase or sale.

Christopher · 23 September 2024

★★★★★ 5/5

Google

We recently sold our house through Robinson Jackson and are really pleased with the service they provided, especially their Progressor, Saphire. I would highly recommend Robinson Jackson.

Lozzie · 11 November 2023

★★★★★ 1/5

Trustpilot

Hanged up when tried to enquire about a letting

I merely called to enquire about a property for the employee whom I was speaking to, to just hang on me when I just wanted to say "OK, I think nobody will cancel the block viewings I will try again" which I didn't even manage to utter as she rudely hanged up on me! Poor treatment of customer...I've never experienced such thing...

Märr · 15 August 2023

★★★★★ 5/5

Trustpilot

5 Stars for RMJ Sittingbourne

This review is regarding Robinson, Michael & Jackson in sittingbourne (part of the Robinson Jackson group).This is the second time I have used them to sell my property and have again received the same fantastic service. From start to finish they have been great. Very proactive and understand what a ‘sense of urgency’ is. They qualified the buyer well and ensured everything was in place before the stamp duty holiday ended.I have no issue in recommending the Sittingbourne branch of this Estate Agent.

Lee · 15 July 2021

★★★★★ 5/5

Google

As a buyer I've never been more impressed by an estate agent and can genuinely say that’s they're trustworthy and work hard for both parties. My transaction was very complicated. The staff were patient, understanding and polite. I never leave reviews but couldn’t think of a better way to express my gratitude. Thank you so much!

Dimpal · 12 November 2018

★★★★★ 5/5

Google

The Sydenham team were amazing im over the moon with the service ive received. Would like to highlight Byron,was a very honest and genuine guy. Without a shadow of doubt ,I will be using them when and if move again. Thank you Robinson Jackson Sydenham teamPositiveProfessionalism

Elijah · 11 November 2021

★★★★★ 1/5

Trustpilot

The worst of the worst. please do not use

Wow. Why did I not read these reviews before using them. I have basically had the sameexperience specifically with Robinson Jackson Lettings. Ellie, who I have met sounded so promising at the beginning then everything was just a BIG mess, they dont update you, late viewings, they even tried to put in a dodgy tenant just to get rid of my property! Not to mention they charge one of the highest monthly fees 14% including VAT and the highest moving in fee of over £1000 not even including the contract. The worst is they moved in a tenant without doing an inventory, very dodgy and they obviously do not care about your flat and its contents. Filed a formal complaint today. Please do not make the same mistakes that I have done. It is very stressful.

Kurt · 1 July 2021