Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had an amazing experience buying our first house with Robinson Jackson. From Biron the estate agent that showed us what is now our first house understanding what we were looking for. Then we had lots of support from Saphire who was very helpful to answer all our questions.
Claudia · 24 October 2023
Agent replied · 23 October 2024
Dear Claudia,
Thank you for taking the time to review our service. The team are so grateful for your kind words. We are so pleased that your experience was amazing and we wish you all the best in your first home.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleRobinson Jackson sold me my first flat in Sydenham. They were really responsive and attentive throughout the process, from the initial viewings, negotiating my offer and all the way through to the completion of the purchase helping to coordinate the chain of solicitors and property owners.
Emma · 28 December 2023
Agent replied · 23 October 2024
Dear Emma,
Thank you for taking the time to review our service, we really appreciate it. We are glad you found us responsive and attentive throughout the process. We wish you all the best in your new home.
Rob Wright
Owner Partner
★★★★★ 5/5
TrustpilotI bought a house through Robinson &…
I bought a house through Robinson & Jackson and I think they are truly amazing ! Right from the start ( arranging first viewing ) until completion ( less than 3 months later) they have been nothing but super professional and helpful. They have answered any queries within minutes, excellent communication and support. The dates given to me as a guideline ( exchange, completion , etc.) were kept exactly the same from start to finish. The whole team - Natalie, Sam and more were great! Friendly, professional, and helpful , they made the whole process like a walk in the park... Thank you! We are so happy in our new home! Best, Martina
Daniel · 3 August 2023
★★★★★ 5/5
TrustpilotRMJ STROOD A*
If your selling or buying, Michelle at RMJ strood is your lady! Professional and attentive, she made sure we were updated, supported and every part of the process was quick and easy with her knowledge and guidance. Would use her again 100%. A fabulous job by Michelle and team at RMJ Strood!
Esther · 13 September 2020
★★★★★ 5/5
TrustpilotRyan was really helpful and able to…
Ryan was really helpful and able to answer any questions I had.
LUCY · 23 August 2024
★★★★★ 5/5
GoogleContracts exchanged! Huge thanks to Saphire the sales progressor and to Rob and the team at the Sydenham branch of Robinson Jackson.
Tessa · 12 November 2019
Agent replied · 10 November 2024
Congratulations Tessa! We are so happy for you. Good luck with everything in the future, we appreciate your custom and the review.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleThe service I experienced with Robinson Jackson was fantastic. As a first time buyer, my knowledge of the property industry was quite limited but their knowledge and know-how was invaluable and very reassuring throughout the process. I was in regular contact with my dedicated Sales Progressor who kept me updated with the purchase from the offer acceptance all the way to completion. I would 100% recommend them to a friend.
Andy · 25 October 2019
Agent replied · 23 October 2024
Dear Andy
Thank you so much for your kind words and taking the time to review our service. It has been a pleasure dealing with you and we wish you the very best in your new home.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleByron & Saphire and the whole team at Robinson Jackson made the process of purchasing our new home completely painless. They were helpful and supportive and we always felt like they had our best interests at heart
Ummar · 26 February 2024
Agent replied · 23 October 2024
Dear Ummar,
Thank you for taking the time to review our service. The team are so pleased to hear your feedback. We wish you all the best in your new home.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleWe couldn’t praise the staff more at the Sydenham branch, they were professional and helpful from start to finish, making sure our sale went through smoothly and as quickly as possible. They were always there to answer any questions that we had. I would definitely recommend the branch to others trying to sell/buy and we would use them ourselves again without any hesitation. A 5 star service and team all round
E · 12 January 2019
Agent replied · 10 January 2025
Dear Emma
Thank you for your review and wonderful comments, the team are absolutely delighted.
Good luck to you and your family in the new home.
Thank you for your custom and the box of goodies!
Rob Wright
★★★★★ 5/5
GoogleAs a buyer, I found the team here pleasant and easy to deal with, as well as transparent. A special shout-out to Saphire, who saw us through a very tricky purchase which almost certainly would have fallen through without her.
Leslie · 11 November 2023
Agent replied · 10 November 2024
Dear Leslie,
Thank you for taking the time to review our service and the 5* review. The team are delighted with your feedback.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleOur purchase was fraught with delays unrelated to Robinson-Jackson.
Having the unfortunate task of being the liaison between multiple parties we occasionally projected this frustration onto the staff. I found everyone very calm and they swiftly tackled all our needs. I am sure that without their assistance it would have been a considerably longer and more stressful process. I can’t single anyone out as the whole team were great!
Alex · 12 November 2018
Agent replied · 10 November 2024
Dear Alex
Thank you for taking the time to review our service. We are very happy that we could help you through a difficult transaction.
We wish you all the best in your new home.
Thanks again
Rob Wright
★★★★★ 5/5
TrustpilotGreat service all round
Great service all round, especially Stacey who has been great dealing with all aspects of the tenancy, thanks for your assistance & great communication
Caroline · 17 October 2023
★★★★★ 5/5
TrustpilotBlackfen highly recommended
I am so grateful to Robinson & Jackson Blackfen for their support & guidance throughout the sale process. I was impressed how quickly I received offers for the house & from then on the support was above & beyond my expectations. I had assumed once the offer was accepted, they would leave the solicitors to take over with me having to do any chasing myself. This was not the case at all. I was very grateful to receive weekly (sometimes more) updates from R&J & any queries I had were dealt with quickly & efficiently in a friendly manner. When potential issues with the buyer occurred, the staff resolved them to my satisfaction making me feel fully supported by them. I highly recommend this agency & wouldn’t hesitate to use them again in the future.
Carol · 5 March 2023
★★★★★ 5/5
GoogleFantastic service from the Sydenham branch, friendly and informative, with great local knowledge.
Jonathon · 9 January 2025
Agent replied · 10 January 2025
Dear Jonathon,
Thank you for taking the time to review our service. The team are delighted to hear that you found us to be friendly and knowledgeable. We wish you all the best.
Rob Wright
Owner Partner
Robinson-Jackson Sydenham
★★★★★ 2/5
TrustpilotI had a difficult experience with the Belvedere branch.
I had a difficult experience with the Belvedere branch.Some things were fine, such as the listing and the viewings.But they were also very unethical at times. For example they only told me that a prospective buyer's mortgage application failed two weeks after they learned of this. My property was off the market for much longer than necessary.
Christine · 3 July 2024
★★★★★ 5/5
TrustpilotBelvedere branch staff all very helpful…
Belvedere branch staff all very helpful and friendly .We had a few sleepless nights as our purchase had a couple of potentially unhelpful situations . Full marks to Belvedere for straightening things out to everyones satisfaction . This is our final house move but if we were to move again we would make Robinson Jackson our go-to estate agent .Unconditionally recommended 100% - thank you very much !
Richard · 15 November 2023
★★★★★ 5/5
GoogleWe have just purchased a property through Robinson Jackson. They were excellent to deal with, Byron showed us the property initially then Saphire progressed the sale. They were pro-active, and worked hard to keep everything moving in the right direction. They were always responsive, very professional and kept us updated through the whole process. Wouldn't hesitate to recommend selling via them!
Tom · 24 October 2020
Agent replied · 23 October 2024
Dear Tom,
Thank you for taking the time to review our service and for your kind words. The team are so happy. We would be more than happy to help you sell when you are ready. We wish you all the best in your new home.
Rob Wright
Owner Partner
★★★★★ 1/5
GoogleFive valuations of my property: Four at 400K + one at 325K… from Robinson Jackson! I will let you decide if you want to approach this Estate agency…
L · 26 April 2024
Agent replied · 23 October 2024
We are very sorry that you're not satisfied with our service. We will investigate the matter and a member of our team will be in direct contact with you shortly.
★★★★★ 5/5
TrustpilotProfessional, Efficient and Supportive
Thank-you to Jo, Nicola and colleagues - a very professional, responsive and supportive Team at RMJ, who worked hard ensuring good progress and communication with all parties, and provided all-important updates at every stage.Parting with a much loved family home was a very difficult but necessary decision - Many thanks to you all for your professionalism and great support at what was a difficult time.
Gill · 12 January 2024
★★★★★ 5/5
TrustpilotExcellent Estate Agent
I dealt with Lee who was professional, knowledgable and efficient. We achieved a quick sake at the price SS were looking for. I have dealt with a lot of estate agents over time and this was one of the best. I cannot recommend enough.
Karen · 8 December 2020
★★★★★ 5/5
GoogleGreat experience from first viewing to completion. Very professional and extremely helpful.
Saphire our sales progressor was very responsive and lovely to deal with.
Byron we who initially dealt with was also fantastic. A great team.
Justin · 24 October 2023
Agent replied · 23 October 2024
Dear Justin,
Thank you for taking the time to review our service. We are glad you had a great experience. We wish you all the best in your new home and thank you for your custom.
Rob Wright
Owner Partner
★★★★★ 5/5
GoogleGreat experience. After a fall through via another agent this branch found me a fantastic buyer very quickly meaning we were able to hang onto our onward purchase. Saphire King-Harris progressed the sale to exchange very quickly and we are completing next week. The staff were very knowledgeable, helpful and professional at all times. I highly recommend them and am grateful for all their help.
AA · 12 November 2018
Agent replied · 10 November 2024
Thank you for your review and wonderful comments. We are delighted that you got to buy the house that you had your heart set on.
Good luck in your new home, we wish you the very best.
Rob Wright
★★★★★ 1/5
TrustpilotExtremely unethical practices
Highly unethical company, will employ utterly scummy lowlife tactics. Please take my advice and avoid at all costs. Not only are they bad at their job and what they do, but when they inevitably fail they will attempt to find any other amoral method to extract their misbegotten gains. Extremely stressful experience, losing sleep because of these clowns.
Elli · 16 May 2024
★★★★★ 5/5
TrustpilotEfficient, professional service.
We bought our new property using Robinson Michael Jackson in Gravesend. Their service was excellent. Keeping us informed all the way of developments as they happened. They were more that happy to organise the viewing of the property 3 or 4 times so as we could double check things. All the staff were very helpful and happy to answer all our questions. Highly recommend. Thank you all.
June · 3 November 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.