Robinson Jackson Sydenham reviews in Lewisham

★★★★★ 4/5

Google

The sales team was very helpful. When the purchase of the property was going through Saphire work extremely hard to make sure everything went through smoothly, which was not easy at the time, as the housing market was just coming out of lockdown.PositiveProfessionalism

Pam · 11 November 2020

★★★★★ 5/5

Google

All the team were very professional, approachable and pleasant to deal with at all times. A Special mention about Saphire, her tenacity at challenging stages during the process was excellent and she couldn’t have been more professional and supportive throughout the process. Thank you very much for everything.

George · 12 November 2018

★★★★★ 1/5

Trustpilot

Absolute cowboys - Don't care about you as a customer - Just after maximum income they can make

Absolute cowboys - Accepted my offer on a property and just when I filed mortgage application and set everything in motion with lender, solicitor and others involved, these dudes came back asking to up the offer amount, not once, not twice but thrice till I decided to pull out of the deal. They clearly don't and wont represent your interest and all they care about is the max return they make on a sale. It's my first property and these sharks just tried to kill my dream of buying a dream home... their loss as other options have now come up. I have always heard several bad stories about sales/letting agents and this first time experience has just confirmed everything I hear about them. Wish I looked on here before even venturing into this whole sad ending rubbish. I know not to deal with Robinson Jackson in the near or distance future.

Ola · 15 October 2018

★★★★★ 1/5

Trustpilot

Avoid this agency at all costs

Avoid this agency at all costs. They seem eager to please at first but the minute you're tied in they will cause you hours of stress and misery. We were told numerous lies at and following the viewing - whatever it took to get us interested. None of the cleaning/work previously discussed was done before the move in date and it has been like pulling teeth to get anything done ever since. Like some other reviewers we spent hours doing this work ourselves as a result. Staff seem completely uninterested in the welfare of tenants or the condition of the property.

MarchHare · 21 August 2018

★★★★★ 1/5

Trustpilot

Totally time wasting!!!

Totally time wasting!!!I stoped my work and went to see 1 of the house they are selling,l did like it and same day l dropped offer and they accepted my offer;it was Friday afternoon...they asked my paperwork’s and solicitor letters etc...but it was weekend and l got contacted with solicitor on Monday morning and get it ready mortgage letters and bank statements...but guess what??They called Tuesday morning and said;l was late and someone gave better then my offer and they have to cancel it???is that joke...???If you want more money why did you accept my offer??If you accept it why are you trying get more offers??TOTALY TIME WASTERS Sorry...

Route · 7 August 2018

★★★★★ 1/5

Trustpilot

Rochester/Strood branch RMJ estate agents

Arranged a viewing in Rochester with Robinson Michael Jackson,hadA viewing confirmed by text for Saturday afternoon,we were at the property 15mins early,needless to say no one turned up or phoned,We phoned them palmed off with I don’t know where he is and He is not answering his phone,while we were waiting looked on their web page suddenly the house we were supposed to view is miraculously sold subject to contract,dreadful behaviour no wonder people are flocking to online agents.

Beeco · 4 March 2019

★★★★★ 5/5

Trustpilot

High recommendation for RJ

RJ find our tenants and manage our flat. We receive regular updates and bi- annual photos of the flat. Our tenants have always been happy, kept the flat in good order and paid their rent in full and on time. Any issues are dealt with in a swift and efficient manner by RJ. I would highly recommend them as agents.

Samantha · 14 January 2023

★★★★★ 4/5

Google

Sydenham branch was my Estate Agent for buying my new house. They have been patient and very professional. All the process took an awful amount of time, but R&J were very helpful all the time. I would recommend for any operation. Far much better than other experiences!

Elena · 12 November 2018

★★★★★ 4/5

Trustpilot

After signing up to Purple Bricks to …

After signing up to Purple Bricks to sell our house which they failed to do we decided to use high street estate agent. R.J sold our property within 4 weeks of it being on the market. Good communication throughout the sale and onto exchange of contracts.. Only reason haven't given them 5 stars is the amount of money they charge but did get a fixed fee instead of a percentage and they were cheaper due to this than other local estate agents in the area.

Tanya · 17 January 2018

★★★★★ 5/5

Trustpilot

I recently purchased a new home using…

I recently purchased a new home using Robinson Michael Jackson. From the very start of my dealings with them the team did everything possible to make my purchase as easy and stress free as possible They certainly put me first as the end customer. A special thanks to Jo in the Gravesend office who always went the extra mile and answered emails and phone calls at unsocialble times too - well recommended

Gary · 8 February 2021

★★★★★ 1/5

Trustpilot

Absolutely awful, warning to everyone thinking of renting with Robinsona md JAckson-DONT!

Rented a property in Greenhithe through RJ, was meant to be unfurnished but when I turned up to the property it was still furnished with dirty washing still in the washing machine and dirty toiletries in the bathroom, I was promised the property would be professionally cleaned including the carpets, it most certainly was not clean, after the flat was finally emptied I was told it would be cleaned. I was then told it was cleaned but yet the carpets had not been hoovered, there was cobwebs everywhere, the skirting was still dusty. Marks on the walls, the bathroom floors had not been cleaned and the windows were awful, the cooker and fridge were also awful. After taking time off work and getting friends round to help clean it looked better, I paid for the walls to be painted. Then a year later was told I had to be out as the landlady was selling up and the new buyers were buying the place to live in and not rent out! I struggled and worried to find somewhere else for me and my little boy. A few days before I was due to move out my ironing board collapsed and left an iron mark in the corner of the room on the floor, I contacted my home insurance who agreed to replace all the carpet, however I was told by RJ that the landlady wanted £465 for the carpet. I explained I had contents insurance ( this is something they ordered I have and that I could not move in without it) but they were useless and didn't care. The landlady is now trying to claim nearly £1000! Yesterday I went to collect my post from the old address only to find out from the new tenants that it is actually being rented out!! So RJ completely lied to get me out despite me being an excellent tenant and paying rent on time every month. They also showed me that the carpets were new everywhere so they were trying to claim new carpets for the whole flat rather then just the front room (which is absolutely tiny) Do not trust RObinson Jackson at all,they just take the money but absolutely no care for their tenants, do not believe in doing what's right. awful.

Lou · 6 May 2016

★★★★★ 5/5

Google

Was selling a property- very pleased with the service! Pleasant and friendly staff always on hand to answer any questions. Felt we could rely on the staff to get the job done. Far better experience than buying and selling with previous estate agents. Thank you.

Nickie · 12 November 2018

★★★★★ 5/5

Trustpilot

1st class service.

I recently purchased a property sold by Robinson-Jackson, the process was 1st class from start to finish and all the credit goes to Margaret and Andrea who made sure the sale goes through without problems and kept me updated all the time.

T · 11 February 2024

★★★★★ 5/5

Trustpilot

Great service !!!!

Recently used Robinson Jackson for the sale our my parents bungalow. From start to finish was really happy with their service, but also support in the process.Would highly recommend this estate agent for anyone buying or selling a property.

Debbie · 29 March 2024

★★★★★ 5/5

Google

Just fulfilled my first purchase and was extremely happy with the service I received. No hard sell or pushiness and kept up to date along the way. Issues brought on by the seller were delt with quickly and to my satisfaction.

Steve · 12 November 2018

★★★★★ 5/5

Google

Very professional and proactive! Thank you to Robinson-Jackson and Saphire King-Harris for what I thought was not going to happen but they made it happen - Sold! They all communicated very well and went beyond what was expected, great service!

Ace · 12 November 2018

★★★★★ 1/5

Trustpilot

Fake Google Reviews

EDITED DUE TO RMJ's ATTEMPT TO FLAG/ SILENCE THIS GENUINE REVIEW!

P · 15 April 2025

★★★★★ 5/5

Google

Great agents to chose, you have all been amazing! So kind and helpful to deal with. Very quick and efficient. Thank you so much for helping me and my family find a great home. We are so grateful.

Hemant · 12 November 2018

★★★★★ 5/5

Google

I both bought and sold my flat in Sydenham with Robinson Jackson and had a great experience on both occasions. They are very professional, personable, diligent and knowledgeable about the local market. I would definitely recommend.

Emily · 12 November 2019

★★★★★ 5/5

Google

After one sale falling through, they remarketed and got an offer on our flat in 4 days and the tracking through to exchange was excellent constantly keeping us updated. Would highly recommend using Robinson Jackson.

Angela · 12 November 2019

★★★★★ 1/5

Trustpilot

Very poor

Very poor . I have deal with an agent called Linna . We has sent back all the information she requested to put down an offer . Then no response at all ! We are much appreciated if they can just let us know the property is gone instead of wasting our time to wait and chase. Unprofessional!

Angel · 7 December 2021

★★★★★ 5/5

Trustpilot

Gravesend team

The team, especially Jo & Tammy could not of been more helpful. We had what you could call a very challenging purchase, but with there help we got there and I'm pleased to say I moved in 18th September 2023.

Karen · 25 September 2023

★★★★★ 1/5

Trustpilot

Incredibly incompetent

Incredibly incompetent, pushy and unprofessional. Unfortunately got involved with them on a house sale, which thanks to their poor communication resulted in additional expenses for us. Avoid at all costs!!

Tanya · 16 April 2024

★★★★★ 4/5

Google

The sales progression process was fantastic. Without having that one point of contact managing the entire process and communication across the entire chain, our sale would not have been successful within our required timeframe.

Shakila · 12 November 2018