Trusted Agent profile · Lewisham
★★★★★
459 reviews across 2 platforms
63 Sydenham Road, London, SE26 5UA, Lewisham, SE26 5UA
Mann's office in Lewisham, at 63 Sydenham Road, is rated 3.5 out of 5 across 459 reviews on two platforms, including 232 Google reviews rated 4.6.
Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
5/5
GoogleGreat communication and very helpful service throughout the entire moving process! Friendly and quick responses to all of our queries - would definitely recommend.
It's great to see that the Sydenham team were once again able to provide their proven 5 star service! Thank you. Sarah
5/5
GoogleMonica and Clive held my hand during the sale with all the toing and froing involved.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleWe purchased a property through Mann Estate Agent in 2016. The staff were helpful, friendly and communicative. Would use them again in the future.
Thank you for taking the time to leave us this great 5 star review! We know that moving house can be a stressful time so it's great to see that the personal and straight forward approach taken by the Mann branch made this a stress free experience for you.
1/5
TrustpilotAbsolutely discussing experience.
Absolutely discussing experience.They won't return my deposit because they closed there Margate branch office due to covid-19 and i couldn't get hold of anybody so my notice was late and they are keeping the deposit.People please think twice before renting from this horrible company.let the people know there heroes
1/5
TrustpilotTerrible agent - can't trust them at all.
Terrible agent. Accepted an offer from us and played us along. Utterly misleading and dishonest. Avoid. Would never get involved with them again on any property.
1/5
TrustpilotRequested a quote for my new property…
Requested a quote for my new property purchase and best mortgage rateThe lady at Woolwich Mann and Co was very very really rude to meI asked her Manager to call me back and never heard anymorePoor service in my opinion
5/5
GoogleDaniel is the best! Superb letting agent!!
5/5
GoogleVery quick and efficient, lovely service from everyone we spoke to from this office. Would be happy to recommend them to others.
Hi Hayley, thank you for your wonderful five star review. It's really good to see you've received such great assistance, and I'll make sure the branch manager is aware of the teams brilliant service. Many thanks, Mann.
5/5
GoogleDoug and Dominika have been brilliant, friendly, professional and caring! I recommend Mann Sydenham highly. They're the best therefore forget the rest.
Hi Youri, Thank you once again for your wonderful review. I'm pleased to see that you benefited from the passionate and personal approach taken by Doug, Dominika the rest of the team at Mann Countrywide at Sydenham. I will pass on your kind comments to the entire team at the branch. Many thanks.
1/5
GoogleThey don’t respond to emails and almost never pick up the phone. Completely unprofessionalNegativeResponsiveness, Quality, Professionalism
Hi Rania, I am sorry if this has been your experience. Should you wish to discuss further your experience so that we can understand your comment further, please do contact us via review@countrywide.co.uk. Kind regards, Scott @ Customer Relations
5/5
GoogleThanks lettings for help in finding me and my family a grateful house . Would definitely recommend this agents
Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
5/5
GoogleThey did their best to help us with a difficult sale.
Thanks for the great 5* review.
5/5
GoogleAmazing service from the lettings staff at Mann . Super helpful throughout the whole process .Thank you !
Thank you Jordan for the excellent 5* review. Best wishes, Lucy
1/5
TrustpilotAppalling staff
I phoned today to book a viewing, I spoke to a girl named Amelia and was outraged by her tone and general lack of knowledge. If they can’t even check that their staff can speak correct English then I have no confidence in this company.
5/5
TrustpilotI had a wonderful experience at Mann
I had a wonderful experience at Mann. I worked mainly with Anne, she was there every step with us as we purchased our first home. Nothing was ever too much trouble, even when I was calling her for updates non stop! Great communication. Would definitely recommend Mann
5/5
TrustpilotLetting of Room
ExcellentGreat fast service
5/5
GoogleGreat dealings with Mann letting Branch in Sydenham . Thanks to all staff for the smooth process
Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
2/5
GoogleAppalling! Simply 'Appalling'! Without any doubt whatsoever, they put the 'Stress' into being a Landlord. Quality of Rating: Poorer than Poor.
I’m very sorry to hear that you have had a bad experience with Mann Countrywide Lettings Sydenham. My team and I aim to provide the highest levels of customer service possible and as a regulated business we take complaints and any problems our customers experience very seriously. I would like to settle this issue and invite you to contact me to see if your complaint can be resolved. Please contact me or any of the staff at 02082617155 and we will deal with your problem personally. Branch Manager
5/5
GoogleMann's staff are very friendly and professional. They delivered a smooth and prompt service. Thank you all.
Thank you for taking the time to leave us this excellent review. Best wishes, Sarah
1/5
TrustpilotVILE Company.
The most horrific experience I have ever had with any estate agent. They NEED to be shutdown. Rude, disgusting and corrupt staff. Stay miles away from this company if you value your health. VILE.
1/5
TrustpilotNot instant
I’ve been online for a instant valuation, filled in my details and then the message. WE WILL CONTACT YOU SHORTLY. How can they be described as being instant.I will not be instructing them.
2/5
TrustpilotThey don't pay attention to your budget
I gave Mann my details, and so far they've only been sending me properties which are out of my price range. I'm pretty sure they ask you your yearly income so that they can just decide what your budget REALLY is, and it's annoying as hell.
5/5
TrustpilotProperty Sale
Just sold a property through Mann and Co Gravesend. They did a great job with good communication throughout.
5/5
GoogleVery good service, extremely helpful and friendly advisors. I would highly recommend Mann Lettings! :)
Hi, Melanie Thank you for taking the time to leave us a 5* review. I'm delighted to hear that the service you experiences was at such a high quality and everything went so well. Kind regards, Chris
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Mann's Lewisham office has 459 reviews across two platforms: 232 on Google, 227 on Trustpilot (across the whole business).
Mann Sydenham Sales is rated 3.5 out of 5 across all 459 reviews, and 4.6 out of 5 on Google from 232 reviews.
Mann Sydenham Sales, 63 Sydenham Road, London, SE26 5UA, Lewisham, SE26 5UA.
