Trusted Agent profile · Lewisham
★★★★★
458 reviews across 2 platforms
63 Sydenham Road, London, SE26 5UA, Lewisham, SE26 5UA
Mann's office in Lewisham, at 63 Sydenham Road, is rated 3.5 out of 5 across 458 reviews on two platforms, including 232 Google reviews rated 4.6.
Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
1/5
TrustpilotThis is for Mann Countrywide Ashford.
This is for Mann Countrywide Ashford.The sale price was below my instructions and I was told the purchaser was a cash buyer. This was used as a negotiating ploy against me. I was told the buyer was applying for a mortgage by another Estate Agency. Mann admitted this was the case.Be careful of fast talking salepersons.
5/5
GoogleGreat service, no issues at all help was quick and very friendly from the lettings team. And I would definitely recommend them to friends and family in the future.
Hi, James. I'm delighted to hear that everything went so well for you and that your experience was a positive one. Kind regards, Chris
1/5
TrustpilotWORSE THAN COVID
WORSE THAN COVIDWe have been messed around, had our time wasted, and been stone cold lied to. I've been renting in London for over 10 years and they are honestly the worst agents I have ever had the displeasure of using.Save yourself time, stress and money and avoid them.
5/5
GoogleVery friendly staff, straightforward process. Made moving in and sorting our new tenancy agreement easy and simple. We would use MANN Sydenham again in the future and would recommend them!
Thank you so much for your excellent review. It is so rewarding to receive such impressive feedback as it confirms we are providing the service to our customers we pride ourselves in delivering. Many Thanks
1/5
TrustpilotTerrible service
Terrible service, broken promises, dishonest and inexperienced staff. They promised a quick sale but it took 9 months. This was without a doubt the most stressful times using an estate agent. I will never ever use them again!
5/5
GoogleI have been very fortunate to rent my new flat through Mann Letting Sydenham. Hazel and Doug have looked after me and supported me when the stress of the move got too! They did things prompty and accurately and consulted with me every step of the way on the letting procedures. I highly recommend their services to anyone looking ot rent in Sydenham.
1/5
TrustpilotShockingly poor administration
Shockingly poor administration, failure to do the basics on time putting pressure on clients due to incompetence. I am a large scale landlord and due to the appalling customer service they have meted out to me as a guarantorI I am moving all of my properties currently with the Countrywide Group elsewhere in UK to more competent agencies.
5/5
GoogleDoug and Andrea have been exceptional in helping us to secure our new rented property. They made the transition a very smooth and stress free process due to their professionalism, polite and friendly attitude; and the fact that they were always available to answer any queries we had. We would definitely recommend Mann Lettings Sydenham for anyone looking to rent a property.
5/5
GoogleA very professional team have understood my needs and helped me to find a new home very quickly! I’ll recommend Mann Sydenham to everyone I know!!!
Hi Regiane, Thank you for the great 5 star review. I'm pleased to see that you benefited from the passionate and personal approach taken by team. Best wishes, Sarah
5/5
GoogleSuch Fantastic service from the whole lettings team from start to finish, would definitely use them again to let my property out, my tenants are great!
Hi Kerry Thank you very much for this review and 5* rating! Great to hear the whole team provided such good service and i'm delighted that we have been able to find great Tenants for your property! Kind regards, Jake
5/5
GoogleAmazing service from the letting team. I would definitely recommend.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleMy experince with Mann lettings was extremely positive . Dominika's responsivness and availability proved to be very helpful and eased the moving process . Highly recommended .
Thank you for your 5* review! It is great to read such positive feedback and I will make sure your comments are passed onward to the team. Kind regards, Scott
1/5
GoogleWill not help get our Help To Buy reservation fee back! £500 in the developer’s pockets with no hope of return.
Hi Tzu-Fan, Unfortunately this is a Government scheme and as such you will need to bring this matter to their attention. I am sorry that we can not assist further and would kindly ask you to remove your review as it does not reflect an aspect under our local teams ability to influence. Please contact us via review@countrywide.co.uk with full details should you wish to gain further clarity. Kind Regards, Scott @ Customer Relations
5/5
GoogleWe found the team at Mann & Co very professional and would not hesitate to recommend them.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleVery professional, thorough and attentive estate agency. Would highly recommend. Monica from the Sydenham branch is great.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotDisgusting and stressful experience…
Disgusting and stressful experience with them
1/5
GoogleDidn't bother to really help. Look more interessred in buyers not those who needs to rent
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally nice, professional and responsive ! The whole process was very easy and i personally really appreciated their help in getting the house I wanted!!
Thank you for the excellent 5 star review Mohamet! It is always fantastic to hear that team at Mann in Sydenham ensured that the process for you was straightforward and could be of great help to you. Professionalism is what we pride ourselves on. Best wishes, Maryjane.
5/5
GoogleExcellent, professional and friendly service provided by Clive and the rest of the team at the Sydenham office, for my new apartment purchase.
Dhammika, thank you! All the very best of luck in your new apartment. Best wishes, Mark
1/5
TrustpilotGreedy dishonest people
Greedy dishonest people. Couldn’t sell my property for a year. But after canceling my contract and selling privately they send me a bill saying that I’m liable to pay there fee as I sold too quickly after therefore must have negotiated whilst still in contract. Beware! Complained to property ombudsman
5/5
TrustpilotThe way the staff deal with us as a…
The way the staff deal with us as a customer's, they very supportive. I can recommend anyone to mann. No problem at all, all went as planned.
1/5
TrustpilotAvoid at all costs
Avoid at all costs, if I had not had the foresight to check the boiler before I turned it on in the property I had just moved in to. There would be 3 dead people. The staff are awful with little knowledge and simply bump you from department to department
1/5
TrustpilotThis firm should not be used.
This firm should not be used.We rent. Old trouble water leak.Over 24 hrs for a plumber to be called.Take your cash. Promise the Earth & give you a SOD ALL SERVICE.There managment Company needs a Bstd good KICKING UP THE A55Avoid at all cost.When we move We will not be useing this firm.STAY AWAY
5/5
GoogleGreat communication and very helpful service throughout the entire moving process! Friendly and quick responses to all of our queries - would definitely recommend.
It's great to see that the Sydenham team were once again able to provide their proven 5 star service! Thank you. Sarah
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