Trusted Agent profile · Lewisham

Mann Sydenham Sales reviews in Lewisham

3.5

★★★★★ Good

458 reviews across 2 platforms

63 Sydenham Road, London, SE26 5UA, Lewisham, SE26 5UA

Mann's office in Lewisham, at 63 Sydenham Road, is rated 3.5 out of 5 across 458 reviews on two platforms, including 232 Google reviews rated 4.6.

Google logo

4.6 / 5

232

Reviews on Google

This office

Trustpilot logo

226

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lewisham office, from every platform, shown as written. First names only.

5/5

Google

Clive and Monica at Mann Countrywide Sydenham recently dealt with our house purchase and were extremely helpful and professional throughout the process. They kept us updated at all times and helped move things along in the rest of the chain. It was a pleasure dealing with them!

Nadia · 25 October 2018

Agent replied · 23 October 2024

Hi NAdia, many thanks for you recommendation and 5* review for the great service your received from Clive and Monica At Mann Countrywide. I'm delighted you were well supported throughout your house purchase. Best wishes, Tracey.

5/5

Google

I don't normally go to the lengths of writing recommendations however in this case I will make an exception. The Lettings team at Mann was recommended to me by my colleague at work who currently has a property managed by the firm, initially I was somewhat dubious as I felt most agents would surely offer the same quality of service. I was mistaken and have personally thanked me colleague for the advice.Head and shoulders above the other 2 local high street agents I engaged,from the start the teams down to earth nature made both me and my partner comfortable we made the right choice. They also rented it on the just the 2nd viewing. Well done Mann and thank you

Michael · 25 October 2017

5/5

Google

Everything was dealt with professionally. The members of staff were courteous and friendly. Great teamwork well done. Dealt with Hazel and Douglas. Daniel you have an excellent team keep up the high standards.

Lady · 26 October 2015

4/5

Google

Personally, I found Mann Countrywide to be very helpful, offering a friendly, personalised service for the first-time landlord and providing all the assistance required. I'd definitely recommend them to others in similar positions looking to let their property out and am very satisfied with the quality of support provided.

Kirk · 26 October 2014

Agent replied · 23 October 2024

Thank you for the positive review Kirk, it certainly makes our job more rewarding knowing you had a good experience letting your property through us.

1/5

Trustpilot

Bad workman

Had work done on my home by SM property maintenance. Rude and shoddy work.

Raj · 18 May 2025

5/5

Google

From start to finish (a very slow four months later!) Monica Brown and her staff kept me informed and were both helpful and informative during the long process of selling my retirement flat in Sydenham. Thanks!PositiveProfessionalism

CD · 24 October 2021

Agent replied · 23 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Daniel, Hazel and Doug helped me to get into my dream flat in a very short space of time. They all worked really hard and were responsive which made a big difference to my peace of mind and the smooth running of the whole process. Daniel has helped me to find three great flats in total over the years and he always comes up with a great quality of property that other local agents just weren't able to do. He always goes over and above his duties. Everyone I dealt with was friendly, professional and clear. I would definitely recommend them.

Andrea · 26 October 2015

5/5

Google

Doug, Daniel and Hazel, the Mann Lettings Team have been fantastic. They have knocked spots off other Agents in the area from early on in my search. Doug and Daniel took time in getting to know what I was looking for, and I believe have represented me well in negotiations with the Landlord. Hazel has also been really supportive in co-ordinating the signing off of the contracts around my complex work schedule. They are a thoroughly professional, warm and friendly team who deliver a great service. I have no hesitation in recommending them highly.

Catherine · 26 October 2015

1/5

Trustpilot

Dreadful service

Dreadful service, cancelled a viewing 10 minutes before the time! They had been told 2 days before that the owner was going elsewhere and I don't blame him as the floorplan was incorrect and made up a utility room that was actually a garden. They also lied and said he had rented the property out when in fact he had left them for a better estate agents. Will never use again.

Heidi · 6 March 2021

5/5

Google

Im a landlord and needed to find a tenant quickly, very professional service got a a great price for my flat. Lady i dealt with super professional and made it all easy - HIGHLY RECOMMENDPositiveValue

Matt · 24 October 2021

Agent replied · 23 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Incompetent and ignorant .

Incompetent and ignorant .. how stupid were we to trust this company (Rochester/Strood) to act as our selling agent. They did not have the knowledge to market our property because it is unusual. They have cost us tens of thousands of pounds. We have a buyer through another agent but are getting far below the market value because of this terrible agent. Don’t touch, they don’t deserve your business.

Alison · 4 June 2021

5/5

Google

Amazing service from the lettings team helping throughout the renting process ! Will deffo recommend

CAMERA · 24 October 2023

Agent replied · 23 October 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service from start to finish by Mann lettings . I would highly recommend this company. They have exceeded expectations and are consistently professional and friendly

Peter · 24 October 2022

Agent replied · 23 October 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Really am happy with how quickly the lettings team got me into my new place especially after all of the bad luck i'd been having. Would highly recommend this team. Very efficient and professional. Thank you once again!

Keisher · 24 October 2020

Agent replied · 23 October 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).

5/5

Google

Very good and friendly attitude with obvious effort to help with my specific queries. One woman in the office made the difference to me, pointing to the right direction and communication on 100% just as it should be everywhere . Confidently can recommend !

Daniela · 25 October 2017

Agent replied · 23 October 2024

Hello Daniela, Thank you for the wonderful 5 star review and recommendation! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by the team at Mann, Sydenham.

5/5

Trustpilot

Waterloovile Branch

We recently bought a property through the Waterlooville branch. They were super helpful and nothing was too much trouble. We would recommend anyone moving or selling in the Waterlooville area to use these estate agents.Many thanks to all the team. Sandra Bishop and Matt Ackerman

Matt · 31 October 2023

5/5

Google

Great service! Very professional and thorough. What I appreciate most is that they do what they say they will do, and do it on time.

Tomas · 24 October 2022

Agent replied · 23 October 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

MANN has been very professional and friendly. The best agency so far (and I moved 5 times in London already). They provided us all the documents and certificates on front. The agent that show us the property was nice and friendly and waited for us for more than one hour when we got stuck in the traffic. And they even gave us a nice bottle of red wine to celebrate the new home. Amazing. Highly recommended.

Michele · 25 October 2016

5/5

Google

Both Daniel and Doug have provided a first rate service with regards to the letting of my property. For many years, I've used a different agent but going forward, will be using Dan and Doug to market all future lettings. Their professionalism, honest feedback and general willingness to help, making the whole process relatively stress free with a successful outcome for all parties involved. Would definitely recommend them to provide letting services to prospective landlords.

Martin · 25 October 2017

5/5

Trustpilot

Mann Estate agents in Beckenham A1 Customer Service

Mann Estate agents in Beckenham are second to none. Antony and Liam are both diligent and friendly. They turned my rental offer around within days. This was the smoothest rental process I have ever experienced; after all, I'm a well-seasoned rental tenant.

Eboney · 11 December 2023

1/5

Google

Despite making & agreeing to an appointment, they failed to attend. Whilst waiting, I made numerous calls but no on picks up the phone.NegativeProfessionalism

G-money · 24 October 2022

Agent replied · 23 October 2024

Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Everyone at Mann in Sydenham has been extremely helpful in securing our new home to rent, particularly Dominika whose communication and help has been invaluable!

Layla · 25 October 2018

1/5

Trustpilot

Horrendous

Horrendous. Couldn’t care less about their tenants in urgent situations like damp in the property after leaks with children under 3 in the property. Communication is non existent after politely requesting to be kept updated. Never felt so uncared for.

Laura · 17 January 2024

5/5

Google

Monica, to name one in branch has been fantastic. If I have needed assistance she has jumped straight on it. I cannot wait to work with the team again.PositiveResponsiveness, Quality, Professionalism

Tom · 24 October 2021

Agent replied · 23 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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