Trusted Agent profile · Lewisham

Dexters New Cross Lewisham reviews

★★★★★ Great

2,178 reviews across 3 platforms

256 New Cross Road, London, SE14 5PL, Lewisham, SE14 5PL

Dexters New Cross's office in Lewisham, at 256 New Cross Road, is rated 4.4 out of 5 across 2,178 reviews on three platforms, including 375 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

375

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

1,800

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Dexters New Cross, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lewisham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Wonderful letting team at Dexters London Bridge Office

I have been customer of Dexters the London Bridge office letting team for 15 years. Such long term working relationship must have proven something - that the team are professional, friendly, understanding and always response quickly. In particular in my recentexperience, Lucy, Alex and Chris are so informative, provide me with excellent advices &help, and think one step further for me. Wonderful team.

Rsy · 17 May 2022

Agent replied · 27 December 2024

Dear Rong, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our London Bridge office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jo is a true gem…

Joanne Witter from Property Management West 2 is an absolute diamond! She is such a pleasure to deal with. She is very helpful, knowledgeable and super friendly. The service she provides second to none. Thank you!!!

Katarzyna · 16 June 2024

Agent replied · 22 October 2024

Dear Katarzyna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

I was very happy with the help, dedication and knowledge that Joshua provided for me. As it was my first time letting with his time and patience made me feel relaxed in working with him. I would definitely recommend to anyone to go to Dexters thank you.

Ronnie · 26 October 2023

Agent replied · 25 October 2024

Dear Ronnie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Rasel I

Spoke to a chap called Rasel about my renewal. He handled my query well and went above and beyond for any additional query I had. He gave me detailed information about the rental properties around my desired location. Will call back with a follow up once I have made my decision.

William · 14 July 2023

Agent replied · 22 October 2024

Dear William, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Amazing customer service from Vicky B…

Amazing customer service from Vicky B at Dexter’s in Battersea. She is so attentive and made the whole moving process so much easier for us. Even after we were all moved in, she called and ensured everything was perfect for us. Would highly recommend Dexters.

Alice · 12 December 2023

Agent replied · 22 October 2024

Dear Alice, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Alistair from Dexters estate agents

Alistair from Dexters estate agents, was really patient and helpful in in our mutual client's property purchase 4 Ronelean close. Highly recommend their service to any one looking to buy or sell properties

Amila · 23 July 2024

Agent replied · 22 October 2024

Dear Amilia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Caitlin McCartney from the Dexter's…

Caitlin McCartney from the Dexter's property management team was super helpful to sort the issues out quickly and manage the multi-party processes smoothly.Will definitely suggest working with Dexters to manage your property.

Ali · 8 August 2024

Agent replied · 22 October 2024

Dear Ali, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

In my experience

In my experience, Dexters are the best Estate Agency in London. Because of the type of my job, I have been dealing with too many agencies both with their sales and rentals departments. I have asked the assistance of different agencies as a tenant, as a buyer and as a seller. Dexters have always been very professional, knowledgable and respectful in all roles.

Anthi · 18 March 2022

Agent replied · 27 December 2024

Dear Anthi, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I really appreciate the apt customer care, patience and guidance throughout my letting process with Dexters New Cross Agents especially to Dolin Baker who had been so instrumental. I would highly recommend these agents to anyone out there in need of a good home to sleep.

Prince · 26 October 2023

Agent replied · 25 October 2024

Dear Prince, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jack Dixon of Dexters had previously managed my property and delivered excellent service with a warm personality that really sets Dexters apart from other agents. Really pleased that the management of my property is back in Jack's safe hands. Looking forward to working with them again.

Andy · 26 October 2023

Agent replied · 25 October 2024

Dear Andy, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

5 years of good lettings & management…

5 years of good lettings & management service overall. Bradley Murray Manager in the Muswell hill team absolutely 5 star. He is so helpful,attentive and proactive.A very very good communicator .Highly recommended. Thankyou.Kate Jones

Kate · 27 June 2024

Agent replied · 22 October 2024

Dear Kate, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team.

5/5

Trustpilot

I have rented my property with Dexters…

I have rented my property with Dexters and the initial stages were stressful, which Dexters handled well. The prime team respond quickly to my messages and I am very grateful for that. I am reassured that they will deal with all issues on my behalf.

Laura · 13 November 2023

Agent replied · 22 October 2024

Dear Laura, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Natasha Bedenik Dexters

Natasha Bedenik from the Wapping branch has been our property manager for the past three years and we cannot speak highly enough of her. Highly professional, very accommodating and genuinely tries to deliver a fair outcome. Thank you for making our experience a positive one!

Daniel · 13 November 2023

Agent replied · 22 October 2024

Dear Daniel, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We dealt almost entirely with Neelam in our dealings with Dexters and we’re lucky we did as she was amazing and professional from start to finish. Quick to respond and helpful even after the letting was confirmed. We appreciate it!

Ash · 28 February 2024

Agent replied · 25 October 2024

Dear Ash, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our New Cross office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Expectations exceeded

Mark and his colleagues at the Wimbledon branch were very proactive and followed up during the renovation of my property, to check on progress and give advice where needed. I can truly say they exceeded my expectations, and within a week I even received an offer above the asking price, before being officially on the market. Professional, diligent and courteous. Thank you, Mark.

M · 17 February 2022

Agent replied · 27 December 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Ashley Griffiths (Property Management)

Ashley Griffiths (Property Management) is first class. He is organised, always ready to help and very effective. If a problem crops up he deals with it promptly and tactfully. It is reassuring to know that our interests are being so capably looked after. Thank you!

Simon · 1 November 2023

Agent replied · 22 October 2024

Dear Simon, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great Experience with Carl Tettey

Over the past month, we have been working with Carl Tettey for all of our property needs and he has been fantastic. He is prompt in his responses and has had any issues remedied in a speedy and complete fashion. Wonderful to work with.

Lauren · 22 November 2023

Agent replied · 22 October 2024

Dear Lauren, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Carl will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters Wimbledon were very helpful and…

Dexters Wimbledon were very helpful and efficient with my move. I dealt mainly with Liz Aylward who kept me informed on next steps through the process and always prompt in following up! She always had a cheerful and upbeat manner which was very welcome when dealing with a move!

Shrivany · 29 September 2021

5/5

Trustpilot

Very helpful lettings management team

I really appreciated the effort put by Myra in advising me on a couple of extremely tricky issues relating to the rental property that Dexters manage for me. She put in a lot of time and brought in specialist colleagues to help me.

Jeremy · 13 December 2023

Agent replied · 22 October 2024

Dear Jeremy, Thank you for taking the time to leave a wonderful 5* review. Myra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Sincere Thanks

My sincere thanks must be recorded to this wonderful company. My deposit was returned before I had even realised by Louis Preston, a lovey chap. My thanks must also go to George Bromane, another lovely chap who got me a great price for a contractor.

AB · 25 October 2023

Agent replied · 22 October 2024

Dear AB, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Phillippa was wonderfully helpful for me to put an offer on my first home. Peter James is very reliable real estate agency! Thanks so much! X

Jin · 27 October 2018

Agent replied · 25 October 2024

Dear Jin Han Lee, Thank you for taking the time to write such a wonderful review. We strive to offer unmatched service at every turn, so it is delightful to hear that your experience exceeded expectations. Kind regards Peter James

5/5

Google

Great experience, very patient and knowledgeable. Individual mention to yaqub, who was fantastic and very professional on the multiple viewings I went out with him on.

Onye · 24 October 2024

Agent replied · 23 November 2024

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Thank You James! from Streatham @ Dexters Estate Agent

A second property through Dexters at Streatham.Thank you, James, for being prompt and a good agent throughout the process, answering the emails and calls promptly. A great experience working with him and was impressed by his work athletics. Keep up the good work.Much obliged for the service you provided.Regards,Wajahat

Waj · 5 July 2023

Agent replied · 22 October 2024

Dear Waj, It’s great to hear that you have had a brilliant experience with our Streatham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Tallulah was extremely helpful and fast…

Tallulah was extremely helpful and fast in dealing with my request.Thank you.

Cesar · 6 June 2022

Agent replied · 27 December 2024

Dear Cesar, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters New Cross Lewisham

Has Dexters New Cross won any awards?

Yes. Dexters New Cross won Gold in The Trusted Agent 2026 awards.

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