Trusted Agent profile · Lewisham

Dexters New Cross Lewisham reviews

★★★★★ Great

2,178 reviews across 3 platforms

256 New Cross Road, London, SE14 5PL, Lewisham, SE14 5PL

Dexters New Cross's office in Lewisham, at 256 New Cross Road, is rated 4.4 out of 5 across 2,178 reviews on three platforms, including 375 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

375

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

1,800

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Lewisham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Rasel

Rasel, in particular, has been a wonderful assistance. He is a terrific communicator and extremely knowledgable in his field. The renewal process was handled really effectively, professionally and smoothly. It was a delight to work with Rasel; his people skills are exceptional. He is honestly the best employee at dexters i sincerely recommend

Lilian · 14 July 2023

Agent replied · 22 October 2024

Dear Lilian, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had the pleasure of working with Dexter during my recent apartment search, and I cannot recommend them highly enough. From the moment we connected, Mr. Daniel Brogan demonstrated professionalism, expertise, and a genuine commitment to helping me find the perfect apartment.

Kezang · 29 March 2024

Agent replied · 25 October 2024

Dear Kezang, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our New Cross office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I would like to record my gratitude to Mrs. Ana Ferreira

I would like to record my gratitude to Mrs. Ana Ferreira, for all the services provided, with efficiency and professionalism.From the beginning, she made all the difference, being present at all times.Everything she did for me and my family makes her worthy of all our recognition.Ana Ferreira, thank you!

Marcos · 25 October 2023

Agent replied · 22 October 2024

Dear Marcos, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great team at Dexters Hampton

We found our new flat to rent through Dexters Hampton and we love it! A special thanks goes to Kelly Baldwin who has been amazing from the start! She was so helpful with guiding us through the process and always answers our questions in a timely and friendly manner.

Sophia · 24 October 2023

Agent replied · 22 October 2024

Dear Sophia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters (St Margaret's branch) has been…

Dexters (St Margaret's branch) has been spot on with their service all through our tenancy. Always attentive and very clear on all aspects of changes and services related to the property we let. A seamless and professional process all round with no issues.

BRUNO · 4 March 2024

Agent replied · 22 October 2024

Dear Bruno, Thank you for taking the time to leave a lovely review regarding St Margaret's team. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters Central

I have worked with Dexters for 2 years now and we have a great relationship with them, their staff are extremely professional and hard working, and particularly the central office and Team 1, notably Kaitlyn Watson who always goes above and beyond to try and resolve any issues!

Sal · 14 November 2023

Agent replied · 22 October 2024

Dear Sal, Thank you for taking the time to leave a lovely review regarding Kaitlyn. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters Kensington, 1 Campden Hill Road, London, W8 7DU

I had a great experience renting out my flat with Dexters Kensington. Harry, Ellie, and the rest of the team were professional, responsive, and efficient, securing suitable tenants for my property. While there were minor delays during negotiations, they handled everything well and kept me updated throughout. Thanks to the team for their hard work, I’d happily recommend their services!

Emodaresihotmail.com · 6 December 2024

5/5

Google

Been working with Jack Dixon and the rest of the team at Dexters New Cross to Let my flat while I am abroad for work. They have made the process easy and simple, and I know my tenants and I are in good hands. Cheers all.

Joshua · 26 December 2023

Agent replied · 25 December 2024

Dear Joshua, We are happy to hear you enjoyed your experience with us and thank you for leaving a 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Narayan went out of his way to find us…

Narayan went out of his way to find us the best house and was always friendly and professional.

Jonathan · 14 February 2022

Agent replied · 27 December 2024

Dear Jonathan, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Petros Giorganios harrasment to leave…

Petros Giorganios harrasm me to leave him a good review here. In the meanwhile he does not answer any emails or cals, he disrespected and violated the agreement I had when I rented the apartment.

Patrícia · 19 September 2025

5/5

Trustpilot

18 years with Dexters Chiswick

18 years with Dexters Chiswick. Great Lettings team. Phil Truss sets a very high standard that's hard to beat. I get bombarded with letters from other estate agents in the area but I haven't been tempted to leave.

YT · 30 May 2024

Agent replied · 22 October 2024

Dear YT, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

You have a very honest opinion and…

You have a very honest opinion and helpful and very good feedback with me.Thank you Leorenta

Gaz · 13 May 2022

Agent replied · 27 December 2024

Dear Gaz, It’s great to hear that you have had a brilliant experience with our Maida Vale office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Dexters in Streatham were excellent…

Dexters in Streatham were excellent with finding new tenants for my property, with no issues, and easy to deal with.

Leonardo · 28 September 2021

Agent replied · 27 December 2024

Dear Leonardo, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

After looking for many months and dealing with a lot of estate agents, most of them not any good (not naming names), I was relieved to have been dealt with by Peter, Jamie and Jordan at the Lee branch. Jamie in particular was great, he really looked after me, kept me up to date with new properties which fit my criteria rather than wasting my time with overpriced, stale properties. It was refreshing to deal with him and it didn’t take long for me to find a property. They have always been available to answer any questions and give me advice and I have never had to chase them for information whilst the sale is going through. I would highly recommend this branch. They are a credit to their company and industry. Dave

Dave · 26 October 2023

5/5

Google

My partner and I had a wonderful experience renting in New Cross with Peter James Estates. Issues ranging from a leaking tap to a faulty boiler were fixed quickly (within a matter of days) and with minimal inconvenience to ourselves. Our Property Manager, Lydia Harrison, always seemed very happy to help and was very quick to respond to our emails. We really felt like Peter James had our best interests at heart and wouldn't hesitate to recommend them to anyone looking to rent in the area!

Lewis · 26 October 2023

5/5

Trustpilot

Graziana in the management team makes…

Graziana in the management team makes everything effortless! She is always willing to help and always comes up with a solution - and she always follows through to make sure that everything has been actioned. She’s always very professional and upbeat, and an absolute pleasure to deal with!

Nadia · 25 October 2023

Agent replied · 22 October 2024

Dear Nadia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Helpful

I was predominantly in communication with Bailey and found her to be very supportive, informative and helpful. She is always prompt to respond, resolve any issues and checks in regularly. I am very grateful.

Sai · 2 August 2024

Agent replied · 22 October 2024

Dear Sai, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexter - Elliot

I am very impressed by Elliot’s service. He is professional, proactive and helpful. He aims to deliver first class service to his customers. Whenever I need help, he is always there. I like his friendly approach to his customers. He is definitely an asset to Dexter!

Amy · 8 December 2023

Agent replied · 22 October 2024

Dear Amy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I used Dexter’s to rent out my flat. Jack who has handled all the steps involved has been excellent throughout. He is well informed and is ready to provide help and support when necessary. Thank you

Ananthi · 27 June 2024

Agent replied · 25 October 2024

Dear Ananthi, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

10/10 Hampton Lettings Office

It's great to receive regular comprehensive property condition reports without having to chase them up - Donalina Gargrupe adds helpful commentary and this level of service is why I've been a Dexters landlord customer since the 1990s

Hampton · 9 June 2024

Agent replied · 22 October 2024

Dear Hampton Landlord, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters in Twickenham - polite, professional, prompt

I have used Dexters in Twickenham for quite a few years now to help manage a property. They have always been polite, professional, and prompt. I'm aiming to continue using their service for many years to come.

M · 5 June 2024

Agent replied · 22 October 2024

Dear M Lewis, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Amazing communication coming from our agent Daniel Brogan, who was extremely helpful throughout all stages of the process. Super speedy services overall, couldn't have been happier!

Firdous · 2 December 2024

Agent replied · 9 December 2024

Dear Firdous, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Thank you Hollie…

Thank you Dexter’s in particular Hollie Jasmine @ West Hampstead … great help and support all round

Saffron · 14 February 2022

Agent replied · 27 December 2024

Dear Saffron, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I have been renting from Dexter’s for…

I have been renting from Dexter’s for nearly 2 years now & dealing with Donalina the whole time. She has always been very professional, quick to reply to my emails & get any issue sorted rapidly. I would happily use dexters again because of my experience from Donalina.

Callum · 11 October 2023

Agent replied · 22 October 2024

Dear Callum, We really appreciate you taking the time to leave such lovely comments about Donalina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

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Awards

The Trusted Agent 2026 results for Dexters New Cross, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. Dexters New Cross won Gold in The Trusted Agent 2026 awards.

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